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View Full Version : Extremely long patch time for SoD - just on EU region


Faelynn
09-24-2009, 08:37 AM
<p>I play characters in both the EU (Runnyeye) and US (Bazaar) regions (primarily Runnyeye).  Two days ago I played on Runnyeye, pre-SoD.  Last night I played on Bazaar, post-SoD, and it took my client about 10 minutes to download the entire patch.  Not bad for a major LU release.</p><p>Then this morning I'm patching EU region client to connect to Runnyeye, and it took 10-15 minutes for the blue (overall) progress bar to get to the top, and the estimated download time behaves about the same as it did on US region patching.  Then it gets to the "end" and alluva sudden the estimated download time jumps up to over 3 hours -- and sure enough, the bottom (individual file) progress bar keeps filling up (slowly) on one file and starting over with a new file again and again and again even though the "overall" progress bar is still full.  [Removed for Content], why's it taking so long on EU when it completed successfully for US on the same computer in 10 minutes on its previous session?</p>

TSR-DanielH
09-24-2009, 02:55 PM
<p><cite>Faelynn@Runnyeye wrote:</cite></p><blockquote><p>I play characters in both the EU (Runnyeye) and US (Bazaar) regions (primarily Runnyeye).  Two days ago I played on Runnyeye, pre-SoD.  Last night I played on Bazaar, post-SoD, and it took my client about 10 minutes to download the entire patch.  Not bad for a major LU release.</p><p>Then this morning I'm patching EU region client to connect to Runnyeye, and it took 10-15 minutes for the blue (overall) progress bar to get to the top, and the estimated download time behaves about the same as it did on US region patching.  Then it gets to the "end" and alluva sudden the estimated download time jumps up to over 3 hours -- and sure enough, the bottom (individual file) progress bar keeps filling up (slowly) on one file and starting over with a new file again and again and again even though the "overall" progress bar is still full.  [Removed for Content], why's it taking so long on EU when it completed successfully for US on the same computer in 10 minutes on its previous session?</p></blockquote><p>Greetings,</p><p>It sounds like your client is downloading the file but it getting blocked from installing the update.  That usually happens if a security feature on the computer is causing a file permissions issue.  If you aren't doing so already, please start the game by right clicking and selecting 'run as administrator'.  If that doesn't work then it might be necessary to move the Everquest 2 directory out of the program files folder or turn off the UAC.</p><p>This assumes you have Vista or Windows 7, which are the usual causes for this issue.  If you are not using one of those operating systems then please let me know.</p>

Faelynn
09-24-2009, 09:15 PM
<p>Knew I should have posted my OS before I went to work :p</p><p>I'm using Windows XP Pro and am logged in as an administrator.  I have no security software per se (apart from AVG free for antivirus).  I have the game installed to its own hd partition (E:), separate from both the OS (C:) and the regular Program Files location (F:).  Next?</p><p>I just returned from work - and the patcher is STILL updating. O_O</p>

TSR-DanielH
09-24-2009, 09:41 PM
<p><cite>Faelynn@Runnyeye wrote:</cite></p><blockquote><p>Knew I should have posted my OS before I went to work :p</p><p>I'm using Windows XP Pro and am logged in as an administrator.  I have no security software per se (apart from AVG free for antivirus).  I have the game installed to its own hd partition (E<img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />, separate from both the OS (C<img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> and the regular Program Files location (F<img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />.  Next?</p><p>I just returned from work - and the patcher is STILL updating. O_O</p></blockquote><p>Sometimes the patcher can get 'stuck' for lack of a better word.  Have you tried simply restarting the launchpad?  It will save your progress so you don't need to worry about that.</p>

Faelynn
09-24-2009, 09:57 PM
<p>Yep just did that a bit ago.  Ran for about 10-15 mins patching and then got in fine. <img src="/eq2/images/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" /></p><p>Then I find out Runnyeye's update was cancelled... *sigh* back to the Bazaar then...</p><p>BTW - offtopic but ty ty ty ty to the devs for introducing the chronomages.  I've been eager for that for my 4-year-old main here ever since the feature was first announced, will be awesome "reliving" her again <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />  ty ty ty ty ty ty ...  <img src="/eq2/images/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" /></p>

TSR-DanielH
09-29-2009, 03:02 PM
<p><cite>Faelynn@Runnyeye wrote:</cite></p><blockquote><p>Yep just did that a bit ago.  Ran for about 10-15 mins patching and then got in fine. <img src="/eq2/images/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" /></p><p>Then I find out Runnyeye's update was cancelled... *sigh* back to the Bazaar then...</p><p>BTW - offtopic but ty ty ty ty to the devs for introducing the chronomages.  I've been eager for that for my 4-year-old main here ever since the feature was first announced, will be awesome "reliving" her again <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" />  ty ty ty ty ty ty ...  <img src="/eq2/images/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" /></p></blockquote><p>I love the chronomages as well.  Stormhold was always my favorite zone and now I can battle through it with my 80 wiz again.  This is probably my favorite new feature from the last year or so.</p>