EQ2 crashing while loading zone info [Archive]

Zerebro

09-23-2009, 05:04 PM

I tried a lot of stuff, also rebooting, but since today I can't login anymore. Yesterday all was fine..EQ2_crash.log:SOEBuild=5886LSOEVersionString=2009/9/14 13:32:33EVERQUEST2 CRASH LOG=============================================== ================================================== =Unhandled exception EXCEPTION_ACCESS_VIOLATION at 0x0068CEA0Application was trying to read from 0x00000000 Region Begins At: 0x00000000 Region Ends At: 0x00010000 Region Size Is: 0x00010000 bytes Memory Protection: PAGE_NOACCESS (00000001) Memory State: MEM_FREE Memory Type: FreeGame Data: SOEBuild: SOEBuild=5886L SOEVersionString: SOEVersionString=2009/9/14 13:32:33 OS Version: 6.0.6002 Service Pack 2 VER_SUITE_PERSONAL VER_NT_WORKSTATION CPU: 3 x86 AuthenticAMD 14MHz RDTSC MSR CMPXCHG8 SSE SSE2 DirectX Version: 10.0 Video Card/Driver: [ASUS EAH4850 series] [atiumdag.dll] 7.14.10.603 {d7b71ee2-d702-11cf-a871-6022a1c2ca35} Time at crash: Wed Sep 23 22:02:57 2009 Login Server: none Performance: 7 Game Uptime: 34 seconds Position last frame: 0.00, 0.00, 0.00 Zone name: GameScene::ZR_NETWORKED_ZONE_CHANGE Time in Zone: 2 seconds Previous Zone name: GameScene::onOpen Multi-core support: enabled Low-Memory Mode: disabledLog: Disconnecting... Unknown server type Connecting to ENTITY SERVER at 195.33.139.110:32976... Nlength = 82 Elength = 1 Encrypted keylen = 82 Connected to zone server Received forbidden string list from server. Login reply msg Login accepted, waiting for zone info... Set control ghost cmd...Thread Data: Primary Thread Id: 5652 Current Thread Id: 5652 Current Thread Priority: 0Memory: AddressLimitMB: 2048 Load: 37% Total physical: 3487956992 Free physical: 2164961280 Total pagefile: 4294967295 Free pagefile: 4294967295 Total virtual: 2147352576 Free virtual: 1813737472Memory Manager: Allocations: 39267 Bytes Allocated: 66596592 Max Allocations: 39272 Max Bytes Allocated: 67090560 System Memory Allocated (MB): 68 Limit: 2048 Number of Allocate Calls: 167899 Number of Free Calls: 128632Registers: EAX 0x0012B66C EBX 0x00000000 ECX 0x00000D90 EDX 0x00000001 ESI 0x107D8D20 EDI 0x01162E38 GS 0x00000000 FS 0x0000003B ES 0x00000023 DS 0x00000023 EBP 0x0DD8F328 ESP 0x0012B590 EIP 0x0068CEA0 FLAGS 0x00010246 CS 0x0000001B SS 0x00000023FPU Registers: CW 0xFFFF027F SW 0xFFFF4020 TW 0xFFFFFFFFFPU Rounding Mode: NearestCall Stack: 0x0068CEA0 in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0DD8674C in ???????? 0x520DD867 in ???????? 0x520DD867 in ????????End of Call Stack

Zerebro

09-23-2009, 05:05 PM

Part 2 (too large for 1 post)Stack Scan: 0x0012B590: 0x0DD89170 0x0012B594: 0x0DD89170 0x0012B598: 0x0DD89144 0x0012B59C: 0x0DC20070 0x0012B5A0: 0x0000775C 0x0012B5A4: 0x00000100 0x0012B5A8: 0x00000000 0x0012B5AC: 0x00000001 0x0012B5B0: 0x00000000 0x0012B5B4: 0x00C27300, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B5B8: 0x0DD8F328 0x0012B5BC: 0x00000001 0x0012B5C0: 0x00C288D1, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B5C4: 0x01162E38, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B5C8: 0x01162E38, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B5CC: 0x01162E39, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B5D0: 0x011D775C, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B5D4: 0x00C29EA1, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B5D8: 0x00000020 0x0012B5DC: 0x00B01960, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B5E0: 0x0012B5FC 0x0012B5E4: 0x00C29656, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B5E8: 0x0000001C 0x0012B5EC: 0x0012B668 0x0012B5F0: 0x1090BBB0 0x0012B5F4: 0x0089A800, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B5F8: 0x0000001C 0x0012B5FC: 0x0DD89144 0x0012B600: 0x00B05C47, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B604: 0x011C9C38, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B608: 0x00B02D27, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B60C: 0x0000001C 0x0012B610: 0x0012B668 0x0012B614: 0x0000000D 0x0012B618: 0x00DEC078, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B61C: 0x0DC20070 0x0012B620: 0x107D8D20 0x0012B624: 0x0DC20070 0x0012B628: 0x00000001 0x0012B62C: 0x107D8D20 0x0012B630: 0x0DD89144 0x0012B634: 0x00B05C47, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B638: 0x011C9C38, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B63C: 0x00B02381, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B640: 0x0DC20070 0x0012B644: 0x0072DB84, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B648: 0x0012B668 0x0012B64C: 0x00B01960, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B650: 0x1090BBB0 0x0012B654: 0x00000001 0x0012B658: 0x0089A9CC, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B65C: 0x1090BBB0 0x0012B660: 0x004BDF25, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B664: 0x0DD89170 0x0012B668: 0x1090BBB0 0x0012B66C: 0x0012B698 0x0012B670: 0x00E091BB, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B674: 0xFFFFFFFF, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B678: 0x004F0A57, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B67C: 0x0DD89170 0x0012B680: 0x00000001 0x0012B684: 0x0DC20070 0x0012B688: 0xFFFFFFFF 0x0012B68C: 0x008A23C2, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B690: 0x00002A38 0x0012B694: 0x0DC20070 0x0012B698: 0x0012B73C 0x0012B69C: 0x00DED3D8, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B6A0: 0xFFFFFFFF, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B6A4: 0x004FAE0A, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B6A8: 0x0DD89170 0x0012B6AC: 0x0DC205E0 0x0012B6B0: 0x0DD89140 0x0012B6B4: 0x03B970E8 0x0012B6B8: 0x0DD89140 0x0012B6BC: 0x010D6B98, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B6C0: 0x0DD89140 0x0012B6C4: 0x0118038C, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B6C8: 0x0DD89140 0x0012B6CC: 0x0012B73C 0x0012B6D0: 0x00E447A4, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B6D4: 0x004FE028, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B6D8: 0x0DD89140 0x0012B6DC: 0x00002499 0x0012B6E0: 0x03E3B6A0 0x0012B6E4: 0x0012B70C 0x0012B6E8: 0x0DD88F01 0x0012B6EC: 0x00E96748, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B6F0: 0x00437D3D, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B6F4: 0x0DD89140 0x0012B6F8: 0x0D6DE108 0x0012B6FC: 0x0D6DDEE0 0x0012B700: 0x0000151D 0x0012B704: 0x05AEEBC0 0x0012B708: 0x0000CE74 0x0012B70C: 0x00E95F34, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B710: 0x00000247 0x0012B714: 0x0000008F 0x0012B718: 0x00F0FB08, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B71C: 0x0012B721 0x0012B720: 0x00000000 0x0012B724: 0x0D6B9828 0x0012B728: 0x00249901 0x0012B72C: 0x00249900 0x0012B730: 0x00249900 0x0012B734: 0x00000000 0x0012B738: 0x0D6DDE00 0x0012B73C: 0x0012B764 0x0012B740: 0x00DE0368, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B744: 0x00000000 0x0012B748: 0x0099960E, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B74C: 0x0D6DDEE0 0x0012B750: 0x0DD90037 0x0012B754: 0x00001501 0x0012B758: 0x0DD9CCE0 0x0012B75C: 0x0D6DDEE0 0x0012B760: 0x0D6DE108 0x0012B764: 0x0012B8E4 0x0012B768: 0x00E3C698, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B76C: 0x00000000 0x0012B770: 0x00995BC3, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B774: 0x0DD9CCE0 0x0012B778: 0x0000151D 0x0012B77C: 0x05AEEBC0 0x0012B780: 0x00997AAB, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B784: 0x0D6DDEE0 0x0012B788: 0x0DD9CCE0 0x0012B78C: 0x0000151D 0x0012B790: 0x0D6DDEE0 0x0012B794: 0x00999BA7, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B798: 0x0DD9CCE0 0x0012B79C: 0x0000151D 0x0012B7A0: 0x0DD9E1FD 0x0012B7A4: 0x05AEF511 0x0012B7A8: 0x00000000 0x0012B7AC: 0x0F08DB30 0x0012B7B0: 0x00000000 0x0012B7B4: 0x00999BC7, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B7B8: 0x00000022 0x0012B7BC: 0x00000000 0x0012B7C0: 0x0000002D 0x0012B7C4: 0x00000000 0x0012B7C8: 0x05AEF08C 0x0012B7CC: 0x0099DA47, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B7D0: 0x0000002F 0x0012B7D4: 0x00000000 0x0012B7D8: 0x00000190 0x0012B7DC: 0x0000151D 0x0012B7E0: 0x2F001500 0x0012B7E4: 0x000001C9 0x0012B7E8: 0x0D736974 0x0012B7EC: 0x540A0D0A 0x0012B7F0: 0x74206568 0x0012B7F4: 0x65657268 0x0012B7F8: 0x70657320 0x0012B7FC: 0x0012B80C 0x0012B800: 0x7497128C, in C:WindowsSystem32wshtcpip.dll (0x74970000) 0x0012B804: 0x0000D080 0x0012B808: 0x03160A00 0x0012B80C: 0x0012B880 0x0012B810: 0x74CB1B4E, in C:Windowssystem32mswsock.dll (0x74cb0000) 0x0012B814: 0x0012B9E0 0x0012B818: 0x74CB15FA, in C:Windowssystem32mswsock.dll (0x74cb0000) 0x0012B81C: 0x74CB1B72, in C:Windowssystem32mswsock.dll (0x74cb0000) 0x0012B820: 0x6E237F49 0x0012B824: 0x03160A00 0x0012B828: 0x0012B9B4 0x0012B82C: 0x00000010 0x0012B830: 0x00000000 0x0012B834: 0x00000000 0x0012B838: 0x74CB15FA, in C:Windowssystem32mswsock.dll (0x74cb0000) 0x0012B83C: 0x00000000 0x0012B840: 0x6E237F69 0x0012B844: 0x03160A00 0x0012B848: 0x0012B9D4 0x0012B84C: 0x00000010 0x0012B850: 0x00000000 0x0012B854: 0x00000000 0x0012B858: 0x011C9C38, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B85C: 0x76BE2FAD, in C:Windowssystem32WS2_32.dll (0x76be0000) 0x0012B860: 0x001FF508 0x0012B864: 0x6E237F49 0x0012B868: 0x770E4810, in C:Windowssystem32ntdll.dll (0x77080000) 0x0012B86C: 0x74CB7414, in C:Windowssystem32mswsock.dll (0x74cb0000) 0x0012B870: 0x00000350 0x0012B874: 0x000000D0 0x0012B878: 0x00000000 0x0012B87C: 0x00000000 0x0012B880: 0x0012B8E8 0x0012B884: 0x00012023 0x0012B888: 0x0012B8B0 0x0012B88C: 0x00000038 0x0012B890: 0x74CB15FA, in C:Windowssystem32mswsock.dll (0x74cb0000) 0x0012B894: 0x74CB74B3, in C:Windowssystem32mswsock.dll (0x74cb0000) 0x0012B898: 0x6E237EA1 0x0012B89C: 0x00000000 0x0012B8A0: 0x02E587A0 0x0012B8A4: 0x00000000 0x0012B8A8: 0x00000000 0x0012B8AC: 0x00000000 0x0012B8B0: 0x05AEEBC0 0x0012B8B4: 0x000CCE47 0x0012B8B8: 0x05AEEE24 0x0012B8BC: 0x05AEEBC0 0x0012B8C0: 0x0D6DDEE0 0x0012B8C4: 0x00991D39, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B8C8: 0x05008F60 0x0012B8CC: 0x00998A17, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B8D0: 0x00000000 0x0012B8D4: 0x00000005 0x0012B8D8: 0x00000004 0x0012B8DC: 0x00998A40, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B8E0: 0x6ECB740B, in C:Windowssystem32atiumdva.dll (0x6ea50000) 0x0012B8E4: 0x0012BB90 0x0012B8E8: 0x00E3C6FE, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B8EC: 0xFFFFFFFF, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B8F0: 0x0099C86E, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B8F4: 0x0DD9CCE0 0x0012B8F8: 0x0000151D 0x0012B8FC: 0x05AEF3B4 0x0012B900: 0x0F08DB30 0x0012B904: 0x0000003B 0x0012B908: 0x00000001 0x0012B90C: 0x0099D767, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012B910: 0x00000001 0x0012B914: 0x0000015D 0x0012B918: 0x0000015D 0x0012B91C: 0x00000161 0x0012B920: 0x00000000 0x0012B924: 0x05AEF3B0 0x0012B928: 0x0D6DDEE0 0x0012B92C: 0x0000003B 0x0012B930: 0x00000000 0x0012B934: 0x00000190 0x0012B938: 0x00000000 0x0012B93C: 0x3A001500 0x0012B940: 0x0012BA00 0x0012B944: 0x00000000 0x0012B948: 0x6D656C45 0x0012B94C: 0x6E237EA1 0x0012B950: 0x0012B898 0x0012B954: 0x65626D61 0x0012B958: 0x0012BA44 0x0012B95C: 0x74CD148B, in C:Windowssystem32mswsock.dll (0x74cb0000) 0x0012B960: 0x1AFAB4D9 0x0012B964: 0xFFFFFFFE 0x0012B968: 0x74CB74B3, in C:Windowssystem32mswsock.dll (0x74cb0000) 0x0012B96C: 0x76BE6847, in C:Windowssystem32WS2_32.dll (0x76be0000) 0x0012B970: 0x00000350 0x0012B974: 0x0012B9A8 0x0012B978: 0x00000001 0x0012B97C: 0x0012B9C0 0x0012B980: 0x00000000 0x0012B984: 0x0012B9E0 0x0012B988: 0x00000010 0x0012B98C: 0x76BE304C, in C:Windowssystem32WS2_32.dll (0x76be0000)End of Stack ScanEND OF LOG

Zerebro

09-23-2009, 05:12 PM

Hmmz, only that cleanboot option? And no fix? According to <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=443318" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...topic_id=443318</a> I'm not the only one.

Zerebro

09-23-2009, 05:22 PM

Cleanboot didn't work either. Now what? Wait for LU53 to hit the european server? A buddy of mine has same OS, UIs and is logged in..

TSR-DanielH

09-23-2009, 07:17 PM

Are you using a custom UI? While the update hasn't hit the European servers yet, some of the third party UIs have already been updated. If you started the game from a UI autoupdater then it seems likely that it made your interface incompatible with the game. You might be able to correct the problem by removing the specific UI files that changed the most with this update. Those are listed below:eq2ui_journals.xml eq2i_mainhud_achievments.xml eq2ui_journals_quest.xmlIf the problem persists then it might be necessary to remove the UI completely for now.

Drevva

09-23-2009, 11:12 PM

I'm not crashing but I can never log all the way in, hangs at loading info message. This is on Lucan D'Lere.I was playing fine earlier today (though seems performance is worse than yesterday) using more memory etc.I've tried logging in on different accounts with characters in different zones.

Zerebro

09-24-2009, 04:54 AM

Thanks for answering. In my case it was profitUI, even though I deleted the .xmls in the UI-folder as mentioned.Had same thoughts because with same patch (that of 14th september) I didn't crash on the 22nd but did on 23rd. And what changed was were ProfitUI and EQ2Map.I thought I disabled those GUI by prefixing the dirs with an underscore. On 2nd try I just deleted the dirs.And guess what, no more crashing. Next time I'll just wait for the updates to hit the land where there be dragons (Europe), because it gave me the chillies playing EQ2 without profitUI. But thát is a different topic <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" />Cheers,-Z-

Zerebro

09-24-2009, 07:26 AM

With disabled UIs I keep crashing. Maybe something different going on? I can login now to a character, but as soon as I camp to a different one, EQ2 crashes:SOEBuild=5886LSOEVersionString=2009/9/14 13:32:33EVERQUEST2 CRASH LOG=============================================== ================================================== =Unhandled exception EXCEPTION_ACCESS_VIOLATION at 0x0094BCA2Application was trying to read from 0x00000008 Region Begins At: 0x00000000 Region Ends At: 0x00010000 Region Size Is: 0x00010000 bytes Memory Protection: PAGE_NOACCESS (00000001) Memory State: MEM_FREE Memory Type: FreeGame Data: SOEBuild: SOEBuild=5886L SOEVersionString: SOEVersionString=2009/9/14 13:32:33 OS Version: 6.0.6002 Service Pack 2 VER_SUITE_PERSONAL VER_NT_WORKSTATION CPU: 3 x86 AuthenticAMD 14MHz RDTSC MSR CMPXCHG8 SSE SSE2 DirectX Version: 10.0 Video Card/Driver: [ASUS EAH4850 series] [atiumdag.dll] 7.14.10.603 {d7b71ee2-d702-11cf-a871-6022a1c2ca35} Time at crash: Thu Sep 24 19:49:53 2009 Login Server: none Performance: 6 Game Uptime: 3537 seconds Position last frame: 749.30, -34.31, 1697.36 Zone name: qey_guildhall_tier3 Time in Zone: 1 seconds Previous Zone name: GameScene::ZR_NETWORKED_ZONE_CHANGE Multi-core support: enabled Low-Memory Mode: disabledLog: cl_eq2players_imagehost = eq2players-new-test.station.sony.com (before) cl_eq2players_imageport = 80 cl_eq2players_imageport = 80 (before) cl_eq2players_imageurl = /uploadGamePaperdoll.action cl_eq2players_imageurl = /uploadGamePaperdoll.action (before) cl_eq2players_headshoturl = /uploadGameHeadshot.action cl_eq2players_headshoturl = /uploadGameHeadshot.action (before) cl_enable_zone_to_group_member_zone = true cl_enable_zone_to_group_member_zone = true **** Unrecognized command - cl_enable_account_banningThread Data: Primary Thread Id: 3640 Current Thread Id: 3640 Current Thread Priority: 0Memory: AddressLimitMB: 2048 Load: 63% Total physical: 3487956992 Free physical: 1281458176 Total pagefile: 4294967295 Free pagefile: 4294967295 Total virtual: 2147352576 Free virtual: 1175855104Memory Manager: Allocations: 179515 Bytes Allocated: 341327744 Max Allocations: 211657 Max Bytes Allocated: 458749776 System Memory Allocated (MB): 440 Limit: 2048 Number of Allocate Calls: 3560873 Number of Free Calls: 3381358Registers: EAX 0x00000000 EBX 0x0CA483A8 ECX 0x2E460CC0 EDX 0x140FB8B0 ESI 0x00000001 EDI 0x00000000 GS 0x00000000 FS 0x0000003B ES 0x00000023 DS 0x00000023 EBP 0x00000000 ESP 0x0012F8FC EIP 0x0094BCA2 FLAGS 0x00010202 CS 0x0000001B SS 0x00000023FPU Registers: CW 0xFFFF027F SW 0xFFFF0120 TW 0xFFFFFFFFFPU Rounding Mode: NearestCall Stack:Frame 0: Invalid stack frame: Can't be readEnd of Call Stack