Error while making a new account

[drewcca]

<p>I bought EQII and went to make a new account and got this:</p><p><p><strong>type</strong> Status report</p> <p><strong>message</strong> <span style="text-decoration: underline;">/eq2/accounts/lp/en/create_new_account.vm</span></p> <p><strong>description</strong> <span style="text-decoration: underline;">The requested resource (/eq2/accounts/lp/en/create_new_account.vm) is not available.</span></p></p><p>Why?</p>

[drewcca]

<p>I also get an error when I try to register expansions:</p><p><p><strong>type</strong> Status report</p> <p><strong>message</strong> <span style="text-decoration: underline;">/eq2/accounts/lp/en/Details.m</span></p> <p><strong>description</strong> <span style="text-decoration: underline;">The requested resource (/eq2/accounts/lp/en/Details.m) is not available.</span></p></p>

[TSR-DanielH]

<p>Greetings,</p><p>At what point during the process are you getting that error?  Are you trying to sign up through the launchpad or through the website. </p><p>If you are trying through the launchpad then please try creating the account at the following web address:</p><p><a href="http://www.station.sony.com/" target="_blank" rel="nofollow">http://www.station.sony.com/</a></p><p>Select join free in the upper left hand corner to get started.  If that doesn't work then please let me know what step you're getting stuck on.</p>

[drewcca]

<p>Using the site you gave me, it's not accepting my MasterCard debit card which has money on it... so that shouldn't be an issue.</p>

[drewcca]

<p>I was using the launchpad at first</p>

[TSR-DanielH]

<p><cite>drewccapp wrote:</cite></p><blockquote><p>Using the site you gave me, it's not accepting my MasterCard debit card which has money on it... so that shouldn't be an issue.</p></blockquote><p>Most credit card issue don't have anything to do with the amount of money on the card.  In most cases a credit card issue like the one you're reporting means that the information you're entering isn't matching what the bank has on file.  More than half of our contacts regarding credit card issues can be traced back to a non-matching zip code.  Please use a billing statement provided by your bank to verify that you are entering the correct info.  If the problem persists at that point then I would advise contacting our support line so that we can look up specific error codes.  I have included our contact information below:</p><p><a href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=10404" target="_blank" rel="nofollow">http://help.station.sony.com/cgi-bi...p?p_faqid=10404</a></p>

[drewcca]

<p>I see thanks, everything is solved</p>

[TSR-DanielH]

<p><cite>drewccapp wrote:</cite></p><blockquote><p>I see thanks, everything is solved</p></blockquote><p>Great, I'm glad to hear that you were able to resolve the issue.  Please let me know if you need any further assistance.</p>