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View Full Version : Billing problem


Pree
09-16-2009, 09:25 AM
<p><span ><p>When i look at my credit info on my acct.. there seems to be alot garble there.</p><p><span style="color: #ffcc00;">$currentSub.getNextPlan().getPlan().getPlanDuratio nDescription() Recurring </span></p><p><span><span style="color: #ffcc00;">Next Payment: <strong>$0.00</strong> plus applicable taxes (Scheduled For 9/14/09) </span></span></p><p><span>When I hover over the the payment source it says:</span></p><p><span><span style="color: #ffcc00;">The following sources are not compatiable with this purchase. </span></span></p><p><span>This card is used for my husband and me for 6 accts.  It has been used now for years and only 2 out of six accts are not working.  They both have the same error on the acct info page.</span></p><p><span>When we log in we get your name/password is not correct or sometimes we get you dont not have a subscription.</span></p></span></p>

Pree
09-16-2009, 02:25 PM
<p>This can be closed.  I spoke to a CSR who said the issue was SOEs and both accts are being sent to be fixed.</p>