EQ2 Crashing at launch?

[Chisa]

<p>Ok EQ2 is crashing right after the "SOE" window (scanning for updates window).  It doesnt even load the "Accept Deny" window it just crashes and I get the message "EQ2 has stopped working" for Vista.  The game has worked up untill today and for some reason its not working now.  The error messages I get is:</p><p><strong>"Launchpad.exe Has stopped working"</strong></p><p>Problem signature:  Problem Event Name:    APPCRASH  Application Name:    LaunchPad.exe  Application Version:    0.0.0.0  Application Timestamp:    47bc829c  Fault Module Name:    StackHash_5c84  Fault Module Version:    0.0.0.0  Fault Module Timestamp:    00000000  Exception Code:    c0000005  Exception Offset:    00750008  OS Version:    6.0.6001.2.1.0.768.3  Locale ID:    1033  Additional Information 1:    5c84  Additional Information 2:    856abacc2cc5627d8f1328246560efcd  Additional Information 3:    357c  Additional Information 4:    ac40f56fdef6e3342594b16cce770b1e</p>

[Chisa]

<p>Still crashing even after I restarted my computer about 3-4 times.</p>

[Wingrider01]

<p>A c0000005 error is normally a driver, can you read the stickied post for the dxdaig andpost the requested sections</p><p>Also two tips for Vista/Windows 7</p><p>1. install the game outside of the ..Program Files directory, this directory is handled differenting in the security model of those two OS's</p><p>2. try setting the properties to Windows XP compatility and the Run As Administrator on the icon</p>

[TSR-KenC]

<p>Aye. Please post the requested DxDiag sections when you can! I'd also further recommend Wingrider's suggestions as well.</p>

[Chisa]

<p>Ok I canceled my EQ2 account till this can get figured out.  I am still getting this error and I even attempted to reinstall the game.  Can anyone please tell me what is going on???</p><p><strong>-Reinstalling Didnt help</strong></p><p><strong>-Upgrading my Drivers didnt help</strong></p><p><strong>-Restarting the computer didnt help</strong></p><p><strong>-</strong><span ><strong>dxdaig didnt help b/c there is no sticky for it (I did a search and I looked all over the forums) so I have no clue what your talking about when it comes to this. </strong></span></p>

[Chisa]

<p>This was also an "all of a sudden" thing.  One day it was working fine and the next its not.</p>

[TSR-DanielH]

<p><cite>Wingrider01 wrote:</cite></p><blockquote><p>A c0000005 error is normally a driver, can you read the stickied post for the dxdaig andpost the requested sections</p><p>Also two tips for Vista/Windows 7</p><p>1. install the game outside of the ..Program Files directory, this directory is handled differenting in the security model of those two OS's</p><p><strong>2. try setting the properties to Windows XP compatility and the Run As Administrator on the icon</strong></p></blockquote><p>For step 2, try running the game without setting it to XP compatibility mode as well.  I believe setting it that way is causing problems for some people after the recent patch.  Trying running the game without using the compatibility mode if you haven't already.</p>

[Chisa]

<p><cite>TSR-DanielH wrote:</cite></p><blockquote><p><cite>Wingrider01 wrote:</cite></p><blockquote><p>A c0000005 error is normally a driver, can you read the stickied post for the dxdaig andpost the requested sections</p><p>Also two tips for Vista/Windows 7</p><p>1. install the game outside of the ..Program Files directory, this directory is handled differenting in the security model of those two OS's</p><p><strong>2. try setting the properties to Windows XP compatility and the Run As Administrator on the icon</strong></p></blockquote><p>For step 2, try running the game without setting it to XP compatibility mode as well.  I believe setting it that way is causing problems for some people after the recent patch.  Trying running the game without using the compatibility mode if you haven't already.</p></blockquote><p>Yeah I have already tried that.  Also I cant even get on the game to patch it.  It crashes right when it goes to load the login screen so I cant even update the game <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> I am getting so frustrated I have no idea whats going on and all my other games work just fine.</p>

[Chisa]

<p>I removed all of the EQ2 files.  I re-downloaded the installer and folowed all the directions.  I even did the dxdiag and it said "no problems found" on every single page.  Yet right after the little window with the "SOE" on it it crashes as it starts to load the EQ2 Launcher.exe EULA.  Here is the error I keep getting:</p><p>Problem signature:  Problem Event Name:    APPCRASH  Application Name:    LaunchPad.exe  Application Version:    0.0.0.0  Application Timestamp:    47bc829c  Fault Module Name:    StackHash_5c84  Fault Module Version:    0.0.0.0  Fault Module Timestamp:    00000000  Exception Code:    c0000005  Exception Offset:    00690053  OS Version:    6.0.6001.2.1.0.768.3  Locale ID:    1033  Additional Information 1:    5c84  Additional Information 2:    856abacc2cc5627d8f1328246560efcd  Additional Information 3:    357c  Additional Information 4:    ac40f56fdef6e3342594b16cce770b1e</p><p>I am about to give up hope.... nothing anyone is suggesting is helping.  This problem just happend all of a sudden.  One day the game was working fine then the next its not.  I didnt even get to download any patches for over a month now (since I havent been able to play for that long).</p>

[TSR-DanielH]

<p>Which version of the patcher are you using?  If you haven't already, please try using the most recent version of the station launcher, available here:</p><p><a href="http://launcher.station.sony.com/" target="_blank" rel="nofollow">http://launcher.station.sony.com/</a></p><p>Also, are you using a firewall with that system?  If so, open the exception list for that firewall and delete any entries for EQ2, Everquest 2, or launchpad.  Then restart the computer and try to run the game again by selecting 'run as administrator'.  At that point you should be prompted to allow or deny again.  Select allow and hopefully that will let you in.</p>

[Chisa]

<p><cite>TSR-DanielH wrote:</cite></p><blockquote><p>Which version of the patcher are you using?  If you haven't already, please try using the most recent version of the station launcher, available here:</p><p><a rel="nofollow" href="http://launcher.station.sony.com/" target="_blank">http://launcher.station.sony.com/</a></p><p>Also, are you using a firewall with that system?  If so, open the exception list for that firewall and delete any entries for EQ2, Everquest 2, or launchpad.  Then restart the computer and try to run the game again by selecting 'run as administrator'.  At that point you should be prompted to allow or deny again.  Select allow and hopefully that will let you in.</p></blockquote><p>Ok I went to your link and downloaded the newest version of the launcher (I did not know there was a new version till now).  Is this how I am going to start the game from now on? I am so confused as to whats going on <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> I used to use EQ2 Maps to start the game for Profit UI.  It seems to be downloading something so I guess its working? we'll see if I can log in.</p>

[TSR-DanielH]

<p><cite>Chisa@Nagafen wrote:</cite></p><blockquote><p>Ok I went to your link and downloaded the newest version of the launcher (I did not know there was a new version till now).  Is this how I am going to start the game from now on? I am so confused as to whats going on <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /> I used to use EQ2 Maps to start the game for Profit UI.  It seems to be downloading something so I guess its working? we'll see if I can log in.</p></blockquote><p>At least for the updating process I would recommend using the launcher that I linked to.  Once you have updated the game then you should be able to start it using any method you prefer.  The fact that it's downloading is a good sign, though.  Let us know if you experience any issues with the new patcher.</p>