New Computer --> Black Screen Crash [Archive]

Windain

08-27-2009, 01:32 AM

Hello,I just built my roommate a new computer that is very similar to mine in build; however, his computer will randomly shut off all input to the screen causing a no signal error with the computer crashing (only way I know this is because he crashes on my screen).The only way to resolve this black screen is to press the reset button on his tower. No other applications seem to have this problem (I'm still installing WoW, which I'm trying to get him to play EQ2.... unsuccessfully as long as the game doesn't work).I have seen this topic multiple times and seems to revolve around the geforce 28x series video cards. Unfortunately, I have not seen a topic that seems to solve the problem.Here is the following I have done:Lower performance settingsTurned on/off multicore settingsChanged CPU/GPU shadowsDisabled/Enabled Voice ChatChanged video card settings to the 190.38 driver and also used the newest oneDownloaded new chipset drivers for the motherboardOther posts I have found with the same problem:<a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=453672">http://forums.station.sony.com/eq2/...topic_id=453672</a><a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=432853">http://forums.station.sony.com/eq2/...topic_id=432853</a><a href="http://forums.station.sony.com/eq2/posts/list.m?&topic_id=451474">http://forums.station.sony.com/eq2/...topic_id=451474</a>DXDIAG coming in next post.

Windain

08-27-2009, 01:35 AM

------------------System Information------------------Time of this report: 8/28/2009, 00:20:41 Machine name: BRENDAN-PC Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.090302-1506) Language: English (Regional Setting: English)System Manufacturer: OEM System Model: OEM BIOS: Phoenix - AwardBIOS v6.00PG Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz Memory: 6134MB RAM Page File: 2121MB used, 10346MB available Windows Dir: C:Windows DirectX Version: DirectX 10DX Setup Parameters: Not found DxDiag Version: 6.00.6001.18000 32bit Unicode------------DxDiag Notes------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Sound Tab 3: No problems found. Input Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (retail)DirectDraw: 0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)---------------Display Devices--------------- Card name: NVIDIA GeForce GTX 280 Manufacturer: NVIDIA Chip type: GeForce GTX 280 DAC type: Integrated RAMDAC Device Key: EnumPCIVEN_10DE&DEV_05E1&SUBSYS_12803842&REV_A1 Display Memory: 3819 MB Dedicated Memory: 1007 MB Shared Memory: 2811 MB Current Mode: 1920 x 1080 (32 bit) (60Hz) Monitor: Generic PnP Monitor Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um Driver Version: 8.15.0011.9038 (English) DDI Version: 10Driver Attributes: Final Retail Driver Date/Size: 7/14/2009 14:54:00, 9375232 bytes WHQL Logo'd: n/a WHQL Date Stamp: n/aDevice Identifier: {D7B71E3E-46A1-11CF-BC78-8B3201C2C535} Vendor ID: 0x10DE Device ID: 0x05E1 SubSys ID: 0x12803842 Revision ID: 0x00A1 Revision ID: 0x00A1 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled-------------Sound Devices------------- Description: Speakers (Realtek High Definition Audio) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0889&SUBSYS_10DE0175&REV_1000 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.5821 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 3/30/2009 17:15:50, 1746208 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Description: Realtek HDMI Output (Realtek High Definition Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0889&SUBSYS_10DE0175&REV_1000 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.5821 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 3/30/2009 17:15:50, 1746208 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Description: Realtek Digital Output (Realtek High Definition Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0889&SUBSYS_10DE0175&REV_1000 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.5821 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 3/30/2009 17:15:50, 1746208 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No

Windain

08-27-2009, 01:36 AM

---------------------Sound Capture Devices--------------------- Description: Realtek Digital Input (Realtek High Definition Audio) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.5821 (English) Driver Attributes: Final Retail Date and Size: 3/30/2009 17:15:50, 1746208 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF-------------------DirectInput Devices------------------- Device Name: Mouse Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: USB Receiver Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC517 FF Driver: n/a Device Name: USB Receiver Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC517 FF Driver: n/a Device Name: USB Receiver Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC517 FF Driver: n/a Device Name: USB Receiver Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC517 FF Driver: n/aPoll w/ Interrupt: No-----------USB Devices-----------+ USB Root Hub| Vendor/Product ID: 0x8086, 0x3A35| Matching Device ID: usbroot_hub| Service: usbhub----------------Gameport Devices----------------------------PS/2 Devices------------+ HID Keyboard Device| Vendor/Product ID: 0x046D, 0xC517| Matching Device ID: hid_device_system_keyboard| Service: kbdhid| + Terminal Server Keyboard Driver| Matching Device ID: rootrdp_kbd| Upper Filters: kbdclass| Service: TermDD| + HID-compliant mouse| Vendor/Product ID: 0x046D, 0xC517| Matching Device ID: hid_device_system_mouse| Service: mouhid| + Terminal Server Mouse Driver| Matching Device ID: rootrdp_mou| Upper Filters: mouclass| Service: TermDD------------------------Disk & DVD/CD-ROM Drives------------------------ Drive: C: Free Space: 889.5 GBTotal Space: 953.9 GBFile System: NTFS Model: WDC WD1001FALS-75J7B0 ATA Device Drive: D: Model: Optiarc DVD RW AD-7240S ATA Device Driver: c:windowssystem32driverscdrom.sys, 6.00.6001.18000 (English), , 0 bytes--------------System Devices-------------- Name: Intel(R) ICH10 Family PCI Express Root Port 3 - 3A44Device ID: PCIVEN_8086&DEV_3A44&SUBSYS_3A448086&REV_003&2411E6FE&0&E2 Driver: n/a Name: Intel(R) ICH10 Family PCI Express Root Port 2 - 3A42Device ID: PCIVEN_8086&DEV_3A42&SUBSYS_3A428086&REV_003&2411E6FE&0&E1 Driver: n/a Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40Device ID: PCIVEN_8086&DEV_3A40&SUBSYS_3A408086&REV_003&2411E6FE&0&E0 Driver: n/a Name: High Definition Audio ControllerDevice ID: PCIVEN_8086&DEV_3A3E&SUBSYS_3A3E8086&REV_003&2411E6FE&0&D8 Driver: n/a Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3CDevice ID: PCIVEN_8086&DEV_3A3C&SUBSYS_3A3C8086&REV_003&2411E6FE&0&D7 Driver: n/a Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3ADevice ID: PCIVEN_8086&DEV_3A3A&SUBSYS_3A3A8086&REV_003&2411E6FE&0&EF Driver: n/a Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39Device ID: PCIVEN_8086&DEV_3A39&SUBSYS_3A398086&REV_003&2411E6FE&0&D2 Driver: n/a Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38Device ID: PCIVEN_8086&DEV_3A38&SUBSYS_3A388086&REV_003&2411E6FE&0&D1 Driver: n/a Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37Device ID: PCIVEN_8086&DEV_3A37&SUBSYS_3A378086&REV_003&2411E6FE&0&D0 Driver: n/a Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36Device ID: PCIVEN_8086&DEV_3A36&SUBSYS_3A368086&REV_003&2411E6FE&0&EA Driver: n/a Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35Device ID: PCIVEN_8086&DEV_3A35&SUBSYS_3A358086&REV_003&2411E6FE&0&E9 Driver: n/a Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34Device ID: PCIVEN_8086&DEV_3A34&SUBSYS_3A348086&REV_003&2411E6FE&0&E8 Driver: n/a Name: Intel(R) ICH10 Family SMBus Controller - 3A30Device ID: PCIVEN_8086&DEV_3A30&SUBSYS_3A308086&REV_003&2411E6FE&0&FB Driver: n/a Name: Intel(R) ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26Device ID: PCIVEN_8086&DEV_3A26&SUBSYS_3A268086&REV_003&2411E6FE&0&FD Driver: n/a Name: Intel(R) ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20Device ID: PCIVEN_8086&DEV_3A20&SUBSYS_3A208086&REV_003&2411E6FE&0&FA Driver: n/a Name: Intel(R) ICH10R LPC Interface Controller - 3A16Device ID: PCIVEN_8086&DEV_3A16&SUBSYS_3A168086&REV_003&2411E6FE&0&F8 Driver: n/a Name: Intel(R) 5520/5500/X58 I/O Hub Throttle Registers - 3438Device ID: PCIVEN_8086&DEV_3438&SUBSYS_00000000&REV_133&2411E6FE&0&A3 Driver: n/a Name: Intel(R) 5520/5500/X58 I/O Hub System Management Registers - 342EDevice ID: PCIVEN_8086&DEV_342E&SUBSYS_00000000&REV_133&2411E6FE&0&A0 Driver: n/a Name: Intel(R) 5520/5500/X58 I/O Hub Control Status and RAS Registers - 3423Device ID: PCIVEN_8086&DEV_3423&SUBSYS_00000000&REV_133&2411E6FE&0&A2 Driver: n/a Name: Intel(R) 5520/5500/X58 I/O Hub GPIO and Scratch Pad Registers - 3422Device ID: PCIVEN_8086&DEV_3422&SUBSYS_00000000&REV_133&2411E6FE&0&A1 Driver: n/a Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 9 - 3410Device ID: PCIVEN_8086&DEV_3410&SUBSYS_00008086&REV_133&2411E6FE&0&48 Driver: n/a Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 7 - 340EDevice ID: PCIVEN_8086&DEV_340E&SUBSYS_00008086&REV_133&2411E6FE&0&38 Driver: n/a Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 3 - 340ADevice ID: PCIVEN_8086&DEV_340A&SUBSYS_00008086&REV_133&2411E6FE&0&18 Driver: n/a Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 1 - 3408Device ID: PCIVEN_8086&DEV_3408&SUBSYS_00008086&REV_133&2411E6FE&0&08 Driver: n/a Name: Intel(R) 5520/5500/X58 I/O Hub to ESI Port - 3400Device ID: PCIVEN_8086&DEV_3400&SUBSYS_100E3842&REV_133&2411E6FE&0&00 Driver: n/a Name: Intel(R) 82801 PCI Bridge - 244EDevice ID: PCIVEN_8086&DEV_244E&SUBSYS_244E8086&REV_903&2411E6FE&0&F0 Driver: n/a Name: Realtek PCIe GBE Family ControllerDevice ID: PCIVEN_10EC&DEV_8168&SUBSYS_816810EC&REV_034&223BCC67&0&00E2 Driver: n/a Name: NVIDIA GeForce GTX 280Device ID: PCIVEN_10DE&DEV_05E1&SUBSYS_12803842&REV_A14&22E35CD9&0&0018 Driver: n/a Name: Texas Instruments OHCI Compliant IEEE 1394 Host ControllerDevice ID: PCIVEN_104C&DEV_8023&SUBSYS_00000000&REV_004&F9FA7F0&0&18F0 Driver: n/a------------------DirectShow Filters------------------DirectShow Filters:WMAudio Decoder DMO,0x00800800,1,1,,WMAPro over S/PDIF DMO,0x00600800,1,1,,WMSpeech Decoder DMO,0x00600800,1,1,,MP3 Decoder DMO,0x00600800,1,1,,Mpeg4s Decoder DMO,0x00800001,1,1,,WMV Screen decoder DMO,0x00600800,1,1,,WMVideo Decoder DMO,0x00800001,1,1,,Mpeg43 Decoder DMO,0x00800001,1,1,,Mpeg4 Decoder DMO,0x00800001,1,1,,Full Screen Renderer,0x00200000,1,0,,6.06.6001.18063DV Muxer,0x00400000,0,0,,6.06.6001.18000Color Space Converter,0x00400001,1,1,,6.06.6001.18063WM ASF Reader,0x00400000,0,0,,11.00.6001.7000Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000 AVI Splitter,0x00600000,1,1,,6.06.6001.18063VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6001.18063Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.6001. 7000AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6001.18254S treamBufferSink,0x00200000,0,0,sbe.dll,6.06.6001.1 8000MJPEG Decompressor,0x00600000,1,1,,6.06.6001.18063MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6001.18063SAMI (CC) Parser,0x00400000,1,1,,6.06.6001.18063VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000MP EG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6001.1825 4Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6001.7 000Internal Script Command Renderer,0x00800001,1,0,,6.06.6001.18063MPEG Audio Decoder,0x03680001,1,1,,6.06.6001.18063DV Splitter,0x00600000,1,2,,6.06.6001.18000Video Mixing Renderer 9,0x00200000,1,0,,6.06.6001.18063Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6001.7 000ACM Wrapper,0x00600000,1,1,,6.06.6001.18063Video Renderer,0x00800001,1,0,,6.06.6001.18063MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6001.18000Lin e 21 Decoder,0x00600000,1,1,,6.06.6001.18000Video Port Manager,0x00600000,2,1,,6.06.6001.18063Video Renderer,0x00400000,1,0,,6.06.6001.18063WM ASF Writer,0x00400000,0,0,,11.00.6001.7000VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6001.1800 0File writer,0x00200000,1,0,,6.06.6001.18000DVD Navigator,0x00200000,0,3,,6.06.6001.18000Overlay Mixer2,0x00200000,1,1,,6.06.6001.18000AVI Draw,0x00600064,9,1,,6.06.6001.18063Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6001.7 000WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6001.18000MP EG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6001 .18254DV Video Decoder,0x00800000,1,1,,6.06.6001.18000SampleGrabb er,0x00200000,1,1,qedit.dll,6.06.6001.18000Null Renderer,0x00200000,1,0,qedit.dll,6.06.6001.18000M PEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6001.18000 Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,11.00.6001.700 0StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.60 01.18000Smart Tee,0x00200000,1,2,,6.06.6001.18000Overlay Mixer,0x00200000,0,0,,6.06.6001.18000AVI Decompressor,0x00600000,1,1,,6.06.6001.18063AVI/WAV File Source,0x00400000,0,2,,6.06.6001.18063Wave Parser,0x00400000,1,1,,6.06.6001.18063MIDI Parser,0x00400000,1,1,,6.06.6001.18063Multi-file Parser,0x00400000,1,1,,6.06.6001.18063File stream renderer,0x00400000,1,1,,6.06.6001.18063Microsoft MPEG-1/DD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,11.00.6001. 7000AVI Mux,0x00200000,1,0,,6.06.6001.18000Line 21 Decoder 2,0x00600002,1,1,,6.06.6001.18063File Source (Async.),0x00400000,0,1,,6.06.6001.18063File Source (URL),0x00400000,0,1,,6.06.6001.18063Infinite Pin Tee Filter,0x00200000,1,1,,6.06.6001.18000Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.00.6001.18000BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6001.18254M PEG Video Decoder,0x40000001,1,1,,6.06.6001.18063WDM Streaming Tee/Splitter Devices:Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000Video Compressors:WMVideo8 Encoder DMO,0x00600800,1,1,,WMVideo9 Encoder DMO,0x00600800,1,1,,MSScreen 9 encoder DMO,0x00600800,1,1,,DV Video Encoder,0x00200000,0,0,,6.06.6001.18000MJPEG Compressor,0x00200000,0,0,,6.06.6001.18063Cinepak Codec by Radius,0x00200000,1,1,,6.06.6001.18000Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000Microsoft RLE,0x00200000,1,1,,6.06.6001.18000Microsoft Video 1,0x00200000,1,1,,6.06.6001.18000Audio Compressors:WM Speech Encoder DMO,0x00600800,1,1,,WMAudio Encoder DMO,0x00600800,1,1,,IMA ADPCM,0x00200000,1,1,,6.06.6001.18063PCM,0x0020000 0,1,1,,6.06.6001.18063Microsoft ADPCM,0x00200000,1,1,,6.06.6001.18063GSM 6.10,0x00200000,1,1,,6.06.6001.18063CCITT A-Law,0x00200000,1,1,,6.06.6001.18063CCITT u-Law,0x00200000,1,1,,6.06.6001.18063MPEG Layer-3,0x00200000,1,1,,6.06.6001.18063Audio Capture Sources:Realtek Digital Input (Realtek ,0x00200000,0,0,,6.06.6001.18000Midi Renderers:Default MidiOut Device,0x00800000,1,0,,6.06.6001.18063Microsoft GS Wavetable Synth,0x00200000,1,0,,6.06.6001.18063WDM Streaming Capture Devices:Realtek HD Digital input,0x00200000,1,1,,6.00.6001.18000,0x00000000,0 ,0,,,0x00000000,0,0,,,0x00000000,0,0,,,0x00000000, 0,0,,WDM Streaming Rendering Devices:Realtek HD Audio output,0x00200000,1,1,,6.00.6001.18000Realtek HDA HDMI Out,0x00200000,1,1,,6.00.6001.18000Realtek HDA SPDIF Out,0x00200000,1,1,,6.00.6001.18000BDA Network Providers:Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.18061 Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.18061 Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.18061 Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.18061 Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6001.18254Multi-Instance Capable VBI Codecs:VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000BDA Transport Information Renderers:BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.6001.18254M PEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.6001.18000BDA CP/CA Filters:Decrypt/Tag,0x00600000,1,0,EncDec.dll,6.06.6001.18254Encry pt/Tag,0x00200000,0,0,EncDec.dll,6.06.6001.18254XDS Codec,0x00200000,0,0,EncDec.dll,6.06.6001.18254WDM Streaming Communication Transforms:Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000Audio Renderers:Speakers (Realtek High Definiti,0x00200000,1,0,,6.06.6001.18063Default DirectSound Device,0x00800000,1,0,,6.06.6001.18063Default WaveOut Device,0x00200000,1,0,,6.06.6001.18063DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,,6.06.6001.18063DirectSound: Realtek HDMI Output (Realtek High Definition Audio),0x00200000,1,0,,6.06.6001.18063DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,,6.06.6001.18063Realtek Digital Output (Realtek,0x00200000,1,0,,6.06.6001.18063Realtek HDMI Output (Realtek Hi,0x00200000,1,0,,6.06.6001.18063

Wullail

08-27-2009, 04:02 AM

I have seen this before , most often the problem is one of the following.1. Graphics Card getting too hot.2. PSU not powerful enough / Faulty so cards not getting enough power.3. Card not being conneted properly to the motherboard for a number of reasons.4. Drivers being out of date or most current versions not being unstable.5. Problems with the connection to the Video Card , check the port / cable.

Windain

08-27-2009, 06:10 PM

I just opened up the computer, took out the video card, made sure all the connections were sound, put the video card back in, reformated the hard drive, reinstalled windows, and reinstalled EQ2.1 minute after logging in, the screen went to black the computer crashed, and I had to hard reset to start it back up. Not sure what the issue could be.I have the same video card, power supply, and processor as him and never have had any of these problems. I just don't know what is wrong and not sure even where to start. If it is something faulty, they are all covered under warrenty, but I don't know what isn't working. The lights are all still on in the computer when it goes black, so i feel it isn't the power supply (not to mention I have the same one and never had power issues... 750W, nothing overclocked).

TSR-DanielH

08-27-2009, 06:34 PM

<cite>Windain wrote:</cite><blockquote>I just opened up the computer, took out the video card, made sure all the connections were sound, put the video card back in, reformated the hard drive, reinstalled windows, and reinstalled EQ2.1 minute after logging in, the screen went to black the computer crashed, and I had to hard reset to start it back up. Not sure what the issue could be.I have the same video card, power supply, and processor as him and never have had any of these problems. I just don't know what is wrong and not sure even where to start. If it is something faulty, they are all covered under warrenty, but I don't know what isn't working. The lights are all still on in the computer when it goes black, so i feel it isn't the power supply (not to mention I have the same one and never had power issues... 750W, nothing overclocked).</blockquote>Do you have anything to monitor heat on the card? A heat issue is possible as the previous poster mentioned.Besides that, you might want to try running the recommended Nvidia driver. Some of the recent driver versions from Nvidia have caused problems with our game and that could be the issue here. You can find the full list of recommended drivers here:<a href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=16089" target="_blank" rel="nofollow">http://help.station.sony.com/cgi-bi...p?p_faqid=16089</a>

Windain

08-27-2009, 09:41 PM

I assume the only way to correct a heat issue, which is confusing because I have the same card and no problems. Perhaps it is defective, I'm going to send it back and hopefully they send me a working one. By the time I get it up and running the EQ2 trial I set up for him will be expired, guess I lost my chance to convert him to an Everquest player <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" />I've tried multiple different drivers so that is not the issue.

Windain

08-27-2009, 09:45 PM

Actually, new plan... going to switch my 280 for his 280 and see which computer crashes first. If it is mine, then it is the video card, if it is his, then it is something else.

TSR-DanielH

08-27-2009, 09:47 PM

<cite>Windain wrote:</cite><blockquote>I assume the only way to correct a heat issue, which is confusing because I have the same card and no problems. Perhaps it is defective, I'm going to send it back and hopefully they send me a working one. By the time I get it up and running the EQ2 trial I set up for him will be expired, guess I lost my chance to convert him to an Everquest player <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" />I've tried multiple different drivers so that is not the issue.</blockquote>How comfortable are you with computers? If you're comfortable doing so then you can remove the side panel for your computer case and point an external fan into it. If the crashing stops then it was a heat issue. Some graphics cards have the ability to check the temperature through the graphics options, as well.

Windain

08-28-2009, 02:16 PM

Switched video cards and it happened on my computer and his worked fine. Therefore it is that video card (same model). Overheating is definitely the issue as I had them running the same application (EQ2) and just sat them there until one crashed. I opened his computer to take my video card out and it was warm to the touch, I opened my comptuer to take his video card out and burnt my hand (ouch!).Called EVGA and they are going to replace it (hard to say it is something else when you switch the same video card and it doesn't work in either). I believe this solves my dilemma and thanks very much for the help. I will post again if this does not fix.

TSR-DanielH

08-28-2009, 03:18 PM

<cite>Windain wrote:</cite><blockquote>Switched video cards and it happened on my computer and his worked fine. Therefore it is that video card (same model). Overheating is definitely the issue as I had them running the same application (EQ2) and just sat them there until one crashed. I opened his computer to take my video card out and it was warm to the touch, I opened my comptuer to take his video card out and burnt my hand (ouch!).Called EVGA and they are going to replace it (hard to say it is something else when you switch the same video card and it doesn't work in either). I believe this solves my dilemma and thanks very much for the help. I will post again if this does not fix.</blockquote>Great, I'm glad to hear you have figured it out. Hopefully the new card will resolve this issue for you. Please let us know if you need any assistance in the future.