logging on problems

[valare]

<p>Ok, i've decided to have a go at the trial. I've played EQ2 before but decided to start a new account for the trial. So i install no probs from the homepage. I also have Vista so i go into the OS and change the user conditions and check sp2 etc... so it should run. Register a new account on the station homepage, verify account etc... but when i try logging in i get a disconnected from server message on the launcher. I tried all my other games LOTRO, AoC etc... and no problems. I did everything needed to make Vista run EQ2 and i'd like to play again (i played on xp before) but can't log in.</p><p>Any suggestions?</p>

[valare]

<p>my old account wont work either btw.</p>

[Shareana]

<p>Be sure that you have done all that you needed to do.  I know that you said that you had done evrything, but I had to do a lot to get the game to work on Vista...  lol</p><p><a class="plain" href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=19451&p_created=1218829933&p_sid=zR4937Gj&p_accessibility=0&p_redirect=1&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX 3Jvd19jbnQ9MTExLDExMSZwX3Byb2RzPSZwX2NhdHM9JnBfcHY 9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9c2VhcmNoX25sJnBfcGFnZ T0xJnBfc2VhcmNoX3RleHQ9VmlzdGE*&p_li=&p_topview=1">[TECH] Video Walkthrough: <strong>Vista</strong> Compatibility and Running as Administrator</a></p><p><a class="plain" href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=17385&p_created=1180134906&p_sid=zR4937Gj&p_accessibility=0&p_redirect=1&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX 3Jvd19jbnQ9MTExLDExMSZwX3Byb2RzPSZwX2NhdHM9JnBfcHY 9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9c2VhcmNoX25sJnBfcGFnZ T0xJnBfc2VhcmNoX3RleHQ9VmlzdGE*&p_li=&p_topview=1"><span >Updated</span> - [TECH] Video Walkthrough: Download Cancelled Error or Play Button will not appear (<strong>Vista</strong>)</a></p>

[DrkVsr]

<p><span style="font-size: medium; color: #800000; font-family: comic sans ms,sans-serif;">All ah had to do to get EQ2 to work on VISTA was right-click and select "Run as Administrator"</span></p>

[TSR-DanielH]

<p><cite>DrkVsr wrote:</cite></p><blockquote><p><span style="font-size: medium; font-family: comic sans ms,sans-serif; color: #800000;">All ah had to do to get EQ2 to work on VISTA was right-click and select "Run as Administrator"</span></p></blockquote><p>That is all you need to do in most cases.  If you are still experiencing the issue at that point then you might want to try moving the game to any folder besides program files.  The program files folder has a high level of security that can interfere with the game.</p>

[helyn]

<p>It plays but can't log on during the day for some reason. So a few hours last night after not being able to log onto the log in server yesterday. Come on again today and can't log into the game again. Like i say it's not my ISP. This game is too unstable and unreliable to be charged for. I can't believe i'm paying to not play. Sub cancelled when month is out and back to something else.</p>

[TSR-DanielH]

<p><cite>helyn wrote:</cite></p><blockquote><p>It plays but can't log on during the day for some reason. So a few hours last night after not being able to log onto the log in server yesterday. Come on again today and can't log into the game again. Like i say it's not my ISP. This game is too unstable and unreliable to be charged for. I can't believe i'm paying to not play. Sub cancelled when month is out and back to something else.</p></blockquote><p>If you can't log in during a specific time period every day then it is not a problem with the game's stability.  That would be caused by a background application on your computer or ISP issues.  I'm guessing you use DSL?  Assuming you are, that could explain the issue.  Depending on how the the network is setup, network usage during peak times could cause issue's like you're seeing.</p><p>Let's try removing background applications, since that's something we can actually effect.  To disable background programs:1. Select the START button.2. Select RUN, then type in "msconfig" (for Vista, type msconfig in the search bar at the bottom of the Start Menu)3. Press OK4. Select the STARTUP tab.5. In the list, uncheck all boxes EXCEPT for SCANREGISTRY and SYSTEM TRAY. If you use Windows XP, please note that SCANREGISTRY and SYSTEM TRAY will not be listed - just uncheck the entire list.6. Hit apply and then OK. Restart the computer and try the game again.</p>