Lag due to packet loss [Archive] - EQ2 Forum Archive @ EQ2Wire

truetrue

08-09-2009, 11:21 PM

I have this issue constantly for 3 months. The packet loss ( red number on F11 ) go up to 1 or 2 ( 6 was the highest ).It only go up on the certain actions:Accept/update the questsSomeone updates the quests in the groupKilling the monstersJoining/leaving the groupAll of those actions lower the FPS as well for 1-2 seconds ( joining group takes 5 sec ).My computer is connecting directly to the wall. There is no router.I will be able to provide the information if you need to help solving this issue.Thanks

TSR-DanielH

08-10-2009, 05:07 PM

Greetings,Where are you trying to connect from? Is it a university or military base? Let's see what happens when you try to connect. Please go through the following steps and post the contents of the eq2info.txt file they will generate.Please open up the Start menu, choose the Run command, type "command" in the space provided, then hit Enter. If you're using Win2k type "cmd" instead of command. For Vista, open your 'all programs' list and then access the 'accessories' menu. Right click the 'command prompt' icon and select 'run as administrator'. The MS-DOS Prompt window should appear with the prompt, "C:windowsdesktop". For Win98/ME or Win2K/XP/Vista, type the following three DOS commands, one at a time, hitting Enter between each command, and waiting for the prompt to reappear: ipconfig /all > c:eq2info.txt tracert unrest.everquest2.com >> c:eq2info.txt tracert najena.everquest2.com >> c:eq2info.txt

truetrue

08-11-2009, 04:32 AM

My resisdence is at the university.Windows IP Configuration Host Name . . . . . . . . . . . . : matthew Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : Yes WINS Proxy Enabled. . . . . . . . : NoEthernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection Physical Address. . . . . . . . . : 00-13-72-C2-E0-47 Dhcp Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : 129.21.106.228 Subnet Mask . . . . . . . . . . . : 255.255.255.128 Default Gateway . . . . . . . . . : 129.21.106.254 DNS Servers . . . . . . . . . . . : 129.21.3.17Tracing route to sdkeq2-05-01.everquest2.com [199.108.12.161]over a maximum of 30 hops: 1 <1 ms <1 ms 1 ms rit-dorm1-gw-035-vlan406.rit.edu [129.21.106.254] 2 <1 ms <1 ms <1 ms rit-core1-pp-dorm1-vlan825.rit.edu [129.21.8.97] 3 <1 ms <1 ms <1 ms rit-rit1-pp-core1-vlan807.rit.edu [129.21.8.25] 4 8 ms 8 ms 8 ms vlan308.car1.NewYork1.Level3.net [65.90.199.241] 5 8 ms 8 ms 8 ms 216.140.10.221 6 7 ms 8 ms 8 ms p6-2.a0.nwyk.broadwing.net [216.140.10.194] 7 8 ms 8 ms 8 ms so-7-0-1.edge5.NewYork1.Level3.net [4.68.63.21] 8 8 ms 8 ms 8 ms ge-1-3-0-79.bbr2.NewYork1.Level3.net [4.68.16.66] 9 74 ms 74 ms 74 ms as-2-0.mp1.SanDiego1.Level3.net [64.159.1.137] 10 74 ms 75 ms 74 ms so-10-0.hsa1.SanDiego1.Level3.net [4.68.113.38] 11 75 ms 75 ms 74 ms vl861.sdtermswitch-1.sonyonline.net [63.215.251.130] 12 75 ms 75 ms 75 ms vl831.sdkollsw-1.sonyonline.net [64.37.144.82] 13 75 ms 74 ms 74 ms sdkeq2-05-01.everquest2.com [199.108.12.161] Trace complete.Tracing route to sdkeq2-02-01.everquest2.com [199.108.12.65]over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms rit-dorm1-gw-035-vlan406.rit.edu [129.21.106.254] 2 <1 ms <1 ms <1 ms rit-core1-pp-dorm1-vlan825.rit.edu [129.21.8.97] 3 <1 ms <1 ms <1 ms rit-rit1-pp-core1-vlan807.rit.edu [129.21.8.25] 4 8 ms 9 ms 8 ms vlan308.car1.NewYork1.Level3.net [65.90.199.241] 5 7 ms 8 ms 7 ms p7-0.c0.nwyk.broadwing.net [216.140.10.13] 6 7 ms 8 ms 8 ms p6-2.a0.nwyk.broadwing.net [216.140.10.194] 7 8 ms 8 ms 8 ms so-7-0-0.edge5.NewYork1.Level3.net [4.68.63.17] 8 8 ms 8 ms 8 ms ge-2-1-0-89.bbr1.NewYork1.Level3.net [4.68.16.129] 9 75 ms 94 ms 74 ms as-2-0.mp1.SanDiego1.Level3.net [64.159.1.137] 10 75 ms 75 ms 74 ms so-8-0.hsa1.SanDiego1.Level3.net [4.68.112.130] 11 75 ms 75 ms 74 ms vl861.sdtermswitch-1.sonyonline.net [63.215.251.130] 12 75 ms 75 ms 75 ms vl831.sdkollsw-1.sonyonline.net [64.37.144.82] 13 75 ms 75 ms 74 ms sdkeq2-02-01.everquest2.com [199.108.12.65] Trace complete.

TSR-DanielH

08-12-2009, 04:29 PM

At a University, especially a dorm, most network administrators will block ports that aren't used for standard internet browsing. The packet loss you're experiencing could be caused by the game needing to get around those blocked ports. You might want to contact the network administrator for the dorm so that they can allow the connection through. They will need the following information about how the game connects:EverQuest II LaunchPad and Patch Servers A TCP connection is initiated from the LaunchPad client port > 1023 to patch.station.sony.com port 7000. A UDP connection is initiated from the LaunchPad client port > 1023 to sdlaunchpad1.station.sony.com and sdlaunchpad2.station.sony.com port range 3016-3021 and 9700-9703.EverQuest II Patch:A TCP connection is initiated from the EverQuest II client port > 1023 to patch.everquest2.com, abepatch.everquest2.com, laepatch.everquest2.com, or amspatch.everquest2.com at port 7010. Some of the above patchers resolve to multiple IP addresses, so if you have a strict outbound firewalling policy, be sure to check for all IP addresses using a DNS lookup tool.EverQuest II Game Client:UDP connections are initiated from the EverQuest II client port >1023 to servers on UDP ports 9100, and UDP ports in the range 32800-33000. Additionally, ICMP messages type 0 (echo reply), 3 (unreachable), 8 (echo request) and 11 (expired) should be permitted bi-directionally between the client PC and the EverQuest II servers.EverQuest II Servers Subnets:There are multiple IP addresses for the Patch and LaunchPad clusters, and they may change as the network demands, so check often using a DNS lookup tool if you provide a specific firewall rule for these services. The EverQuest II server IP addresses are currently in these subnets: 64.37.158.*, 199.108.11.*, 199.108.12.*, 199.108.13.*, 199.108.202.*, 199.108.203.*, 195.33.135.*Keep in mind that most network admins for the dorms will be hesitant to loosen any security restrictions. I know that the admin at my dorm would not do so when I was in a similar situation. You might want to avoid mentioning that it is for a game.