I just bought the game and it is ignoring my account key

[Andrequiss]

<p>Hey all, jsut bought this game in the hopes of something saving me from age of conan. The problem is that I can't login because it says i have no subscription and every single time i try to subscribe by entering in my account key it says i already used it. the First time i used it, it said i had activated my account for everquest 2. However, soon after, i tried to login and it said i needed to subscribe. So then i figured ok it must need my credit card info. So i went to the site to give it and all it does is tries to make me buy the 19.99 game pack that i already purchased. I have never been on a site that made it this hard to sign up for a game you jsut paid for. I cant return the game tierh because its of course a computer game so I am hoping someone can post a response to this post because i feel like i jsut wasted 20 dollars for nothing.</p>

[Wingrider01]

<p><cite>Andrequiss wrote:</cite></p><blockquote><p>Hey all, jsut bought this game in the hopes of something saving me from age of conan. The problem is that I can't login because it says i have no subscription and every single time i try to subscribe by entering in my account key it says i already used it. the First time i used it, it said i had activated my account for everquest 2. However, soon after, i tried to login and it said i needed to subscribe. So then i figured ok it must need my credit card info. So i went to the site to give it and all it does is tries to make me buy the 19.99 game pack that i already purchased. I have never been on a site that made it this hard to sign up for a game you jsut paid for. I cant return the game tierh because its of course a computer game so I am hoping someone can post a response to this post because i feel like i jsut wasted 20 dollars for nothing.</p></blockquote><p>try</p><p>1. My account - upper right hand side of the forum</p><p>2. logon with the account information that you registered the activation key to</p><p>3. you should be able to setup the subscription frm there</p>

[TSR-DanielH]

<p>Greetings,</p><p>It's hard to tell exactly what happened based on your description.  Could you PM me with your account name?  With that information I should be able to locate the account and find out what happened.</p>

[Tsukimi_Unmeihak]

<p>I think I might have the same problem, I had a free 14 day trial when I went in but then that stopped and I still had a 30-day trial activation key which would give me 30 free days and a special dire bear mount I believe I put this in a while ago and then it said I got the bear mount but when I tried playing I needed to subscribe so did I lose the 30 day when my first 14 I automaticly had ran out or is this a technical problem?</p>

[TSR-DanielH]

<p><cite>Tsukimi_Unmeihakai wrote:</cite></p><blockquote><p>I think I might have the same problem, I had a free 14 day trial when I went in but then that stopped and I still had a 30-day trial activation key which would give me 30 free days and a special dire bear mount I believe I put this in a while ago and then it said I got the bear mount but when I tried playing I needed to subscribe so did I lose the 30 day when my first 14 I automaticly had ran out or is this a technical problem?</p></blockquote><p>Our system does not automatically add the 30 days if you have already received a 14 day trial.  That said, in most cases we can grant an additional 16 days to your account so that the total free time equals 30 days.  Please contact us through phone, chat, or e-mail and we'll see if we can do that for you.  The following link contains our contact information:</p><p><a href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=10404" target="_blank" rel="nofollow">http://help.station.sony.com/cgi-bi...p?p_faqid=10404</a></p>