Your account does not have the features to play on an exchange enabled server

[Dionesse1]

<p><span ><p>Has anyone else recieved this rather annoying message while trying to log into one of their characters on Bazaar or one of the other exchange servers:</p><p style="padding-left: 30px;"><span style="color: #800000;"><em><strong>'Your account does not have the features to play on an exchange enabled server'</strong></em></span></p><p>This is a right pain to say the least all my characters are on Bazaar, which means none of them are playable <img src="../images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" />.  Things were fine 12 hours ago when I was last online, was there some kind of update?</p><p><span >I have been playing on the Bazaar server from when I started playing about 6+ years ago, I'm not located in the US but in the past all that did was stop me from participating in the sale and purchase of exchange items, is this some new added restriction to make the exchange servers purely the domain of US citizens?  It would be a shame because I have a lot of friends over there <img src="../images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /></span></p><p>Telani</p><p>*Sighs*</p></span></p>

[Blue_ice28]

<p><span style="text-decoration: line-through;">I'm having same issue... all my chars are on the Bazaar, and I can't log-in. Never had this problem before..... and yes I live & play in U.S.</span></p><p>FIXED: I did a full scan and that solved the problem.</p>

[TSR-KenC]

<p>Thanks for the update, Blue_Ice28!</p><p>Dioneese1: Can you attempt a full scan as well? If that has no effect, please PM me with your Station Account name so I may further check into the situation!</p>

[Detor]

<p>It has nothing to do with where you are Dionesse1 - so don't worry about that.  It's affecting plenty of people in the US as well according to in game chat channels.</p><p>You don't have to run a full (time consuming) scan like Blue_ice28 either.  You just have to quit out, and try again.  It seems there's some bugged zones or something because it seems to happen to people who's characters camped out in specific zones more often than other zones. </p><p>Whatever is wrong though it's on SOE's side and it doesn't appear to have anything to do with where you are Dionesse1.</p><p>edit: And for the TSR who posted in the meantime - people say they can just quit the game and restart to try again and it'll let them in on the 2nd try so it isn't an account specific error.  It might be 1 login server malfunctioning or something is my guess.</p>

[TSR-KenC]

<p><cite>Detor wrote:</cite></p><blockquote><p>edit: And for the TSR who posted in the meantime - people say they can just quit the game and restart to try again and it'll let them in on the 2nd try so it isn't an account specific error.  It might be 1 login server malfunctioning or something is my guess.</p></blockquote><p>Much appreciated, Detor - I'll pass word to our Operations team and see if they see something similar. We'll work from there!</p>

[Detor]

<p><cite>TSR-KenC wrote:</cite></p><blockquote><p><cite>Detor wrote:</cite></p><blockquote><p>edit: And for the TSR who posted in the meantime - people say they can just quit the game and restart to try again and it'll let them in on the 2nd try so it isn't an account specific error.  It might be 1 login server malfunctioning or something is my guess.</p></blockquote><p>Much appreciated, Detor - I'll pass word to our Operations team and see if they see something similar. We'll work from there!</p></blockquote><p>Still seems to be occuring; I'm still thinking login server.  People mention specific zones but I think it's because people just naturally congregate around a few specific zones nowadays.  Plus the login servers seem flaky anyway with all the "Trying login server #, and "Server did not respond in a timely matter" errors going around lately.</p>

[Dionesse1]

<p><cite>TSR-KenC wrote:</cite></p><blockquote><p><cite>Detor wrote:</cite></p><blockquote><p>edit: And for the TSR who posted in the meantime - people say they can just quit the game and restart to try again and it'll let them in on the 2nd try so it isn't an account specific error.  It might be 1 login server malfunctioning or something is my guess.</p></blockquote><p>Much appreciated, Detor - I'll pass word to our Operations team and see if they see something similar. We'll work from there!</p></blockquote><p>Thanks for the help guys and gals (where applicable), I had already tried restarting the launcher several times before posting on here so that didn't work for me at least, tho' after perfoming a full file scan I was imediately able to log in successfully, not sure if this was just a happy coincidence or not <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p><p>Anyway thanks again all for your quick and useful help</p><p>Telani</p>

[Te'ana]

<p>My husband had the same error message this morning and just restarted the game to solve the problem. We are US based also.</p>

[TSR-KenC]

<p>I was told the issue is known at the least, but any available information is light on this end so far - I'll be certain to let you folks to know if I can get more information on this - Otherwise, please expect it to be fixed in the near (near) future!</p>

[Detor]

<p><cite>TSR-KenC wrote:</cite></p><blockquote><p>I was told the issue is known at the least, but any available information is light on this end so far - I'll be certain to let you folks to know if I can get more information on this - Otherwise, please expect it to be fixed in the near (near) future!</p></blockquote><p>Do you happen to know any ETA now?</p><p>Here's how recent play experiences go:</p><p>Try to log in, get error, try to log in, get error, get in, get a group, wait for everybody to get to same zone, zone into instance, this instance will expire in 0.0 seconds, get zoned back out, wait until it zones everybody back out, try again, have it happen again, wait for everybody to get zoned back out, try again, then lock up while zoning in, closing EQ2, trying to log back in, getting above error again. </p><p>Followed by "What were the group member's names so I can apoligize tomorrow for never coming back on last night?"</p>

[TSR-DanielH]

<p><cite>Detor wrote:</cite></p><blockquote><p>Do you happen to know any ETA now?</p><p>Here's how recent play experiences go:</p><p>Try to log in, get error, try to log in, get error, get in, get a group, wait for everybody to get to same zone, zone into instance, this instance will expire in 0.0 seconds, get zoned back out, wait until it zones everybody back out, try again, have it happen again, wait for everybody to get zoned back out, try again, then lock up while zoning in, closing EQ2, trying to log back in, getting above error again. </p><p>Followed by "What were the group member's names so I can apoligize tomorrow for never coming back on last night?"</p></blockquote><p>Earlier in the thread you mentioned that you don't have to do a full file scan.  Does that mean that you never performed one after this issue started?  If not, you might want to try a full file scan at this point.</p><p>Also, I believe the 'instance will expire' error is a seperate issue than that one being discussed here.</p>

[TSR-KenC]

<p><cite>Detor wrote:</cite></p><blockquote><p>Do you happen to know any ETA now?</p><p>Here's how recent play experiences go:</p><p>Try to log in, get error, try to log in, get error, get in, get a group, wait for everybody to get to same zone, zone into instance, this instance will expire in 0.0 seconds, get zoned back out, wait until it zones everybody back out, try again, have it happen again, wait for everybody to get zoned back out, try again, then lock up while zoning in, closing EQ2, trying to log back in, getting above error again. </p><p>Followed by "What were the group member's names so I can apoligize tomorrow for never coming back on last night?"</p></blockquote><p>Slower than I would hope - I'm trying to document any and all reports of this issue, however. If you know anyone on your server that gets this issue, please refer them to this post if you can! The more reports of this issue occurring (highlighting the severity of it), the better.</p>

[Elftimber]

<p>I have got this on login the last 2 days.  Several others in the guild are getting the message also.  Seems to have started after the Tuesday 8/4 hotfix.  I play in the US and have been on Bazaar for 3.5 years.  The workaround has been to just login again and if that doesn't work, select another toon to play.</p>

[TSR-KenC]

<p>Thanks for the information, Elftimber - much appreciated! I'll pass it along.</p>

[Detor]

<p><cite>TSR-KenC wrote:</cite></p><blockquote><p><cite>Detor wrote:</cite></p><blockquote><p>Do you happen to know any ETA now?</p><p>Here's how recent play experiences go:</p><p>Try to log in, get error, try to log in, get error, get in, get a group, wait for everybody to get to same zone, zone into instance, this instance will expire in 0.0 seconds, get zoned back out, wait until it zones everybody back out, try again, have it happen again, wait for everybody to get zoned back out, try again, then lock up while zoning in, closing EQ2, trying to log back in, getting above error again. </p><p>Followed by "What were the group member's names so I can apoligize tomorrow for never coming back on last night?"</p></blockquote><p>Slower than I would hope - I'm trying to document any and all reports of this issue, however. If you know anyone on your server that gets this issue, please refer them to this post if you can! The more reports of this issue occurring (highlighting the severity of it), the better.</p></blockquote><p>Ok, I'll try to get people to post here.  For the other TSR though - I know they are two seperate issues, I was just saying it really sucks when they all hit you in a row. <img src="/eq2/images/smilies/69934afc394145350659cd7add244ca9.gif" border="0" /></p>

[Skylissa]

<p><strong>I just got this message this morning. All that I did was exit out and restarted the computer and tried to log back in and now is working.</strong></p>

[kellycoo]

<p>I found that changing my name on account setting on station account from capital to lower case letters or back again works every time...wierdness</p>

[TSR-KenC]

<p><cite>kellycoo wrote:</cite></p><blockquote><p>I found that changing my name on account setting on station account from capital to lower case letters or back again works every time...wierdness</p></blockquote><p>That's fairly odd - though it could just be coincidental. Thanks for letting us know, though!</p>

[Te'ana]

<p>This happened to me for the first time last night. I tried retyping my name and password but it did not help but I was using the game launcher, not Station Launcher though. I reran the game launcher and got in without a problem. My husband is still getting this error on ocassion too.</p>

[TSR-KenC]

<p>I've recieved reports that this is no longer occurring and we'd like to check up to ensure this is the case with everyone. Can anyone that was having this issue reply here and let us know if the issue is still a problem?</p>

[Te'ana]

<p>My husband and I are not seeing this message now.</p>

[TSR-KenC]

<p><cite>Lateana@The Bazaar wrote:</cite></p><blockquote><p>My husband and I are not seeing this message now.</p></blockquote><p>Glad to hear it! Thanks for reporting in.</p>