Payed for an account for 2 years and never played it :( Any help?

[Morforoth]

<p>So i bought EQII online when it released in July 07 and tried it out.  I either though i canceled or forgot to cancel but never logged back in.</p><p>For better or worse, extenuating circumstances, i just now realized this and have been billed a total of about 400$ over the course of the last 2 years on my credit card.</p><p>I canceled the account today.  Is there any way i could get any reimbursement for this account since i never logged in after the 30 free days?</p><p>If the answer is no, I just want to ask this and maybe save myself and others some time.</p><p>I have not done it, but hypothetically, If i duspute it with my credit card company and ask them to stop payment on any recent billings that havent been payed, what would happen?</p><p>Thanks</p>

[Wullail]

<p><cite>Morforoth wrote:</cite></p><blockquote><p>So i bought EQII online when it released in July 07 and tried it out.  I either though i canceled or forgot to cancel but never logged back in.</p><p>For better or worse, extenuating circumstances, i just now realized this and have been billed a total of about 400$ over the course of the last 2 years on my credit card.</p><p>I canceled the account today.  Is there any way i could get any reimbursement for this account since i never logged in after the 30 free days?</p><p>If the answer is no, I just want to ask this and maybe save myself and others some time.</p><p>I have not done it, but hypothetically, If i duspute it with my credit card company and ask them to stop payment on any recent billings that havent been payed, what would happen?</p><p>Thanks</p></blockquote><p>I really doubt you will get any form of refund , even though you didn't play the game , your account was active and available to be played during those 2 years and that is what you pay for, if a person decides not to play (even if you somehow forgot to cancel) then SoE is still providing what you paid for.</p><p>As for  the dispute , you can  try , but unless you can provide some sort of proof that you attempted to cancel and it wasn't due to an error by SoE I really don't think you have a leg to stand on.</p><p>The monthly charge would have been plainly visible on any credit card statement during this time.</p>

[Morforoth]

<p>Could i get an official response please?</p>

[TSR-KenC]

<p>Greetings!</p><p>My best recommendation as to recieving some assistance on this situation is to contact our Phone Support at 1-858-537-0898. You can do Chat or E-mail support as well, but I find them to be a little indirect for an issue such as this.</p><p>Explain your situation there as you have here and hopefully they can assist in some manner. You can even mention you spoke to me on this issue (They know KenC!) and they'll speak with me on this if necessary.</p><p>Let me know if you need further information!</p>