EQ2 freezes entire computer after 15 minutes of gameplay

[Pink_Poodle]

<p>My computer was just repaired because one RAM slot was damaged and the first graphics card (an ATI Radeon 2600 Pro) kept overheating, and I went to play EQ2 again. I got an 'EQ2 Client Application error/needs to shut down - send/don't send info" box, and restarted the game. 15 minutes later the entire thing freezes. The computer does not crash, just the screen stays still, moving mouse does, nothing, etc., ctrl-alt-delete does not work. This has happened twice. I am currently doing a full file scan now.<strong>Power supply:</strong> 430 Watt ATX12V V2.2 PSU, Active PFC, 80 PLUS, 80mm Fan<strong>Graphics card:</strong> NVIDIA 9600 GT 1024 MB GDDR 3<strong>RAM:</strong> one stick of 2 gig ram, other ram slot is damaged and cannot be used<strong>Motherboard:</strong> Unknown, but it's an NVIDIA one<strong>Pics:</strong><img src="http://i29.tinypic.com/2llnl2e.jpg" width="369" height="354" /><img src="http://i28.tinypic.com/20115cl.jpg" /></p><p>Anything else I should do?</p><p><strong>EDIT: </strong>Tried again, took five minutes for it to freeze. Also ran Firefox over EQ2 to see if it was EQ2 only. The screen froze on Firefox and the cursor wouldn't move.</p><p>Also, another EQ2 player told me via AIM that it could very well be an overheating problem. The inside of the system doesn't seem too warm for me, plus my computer's in the coldest room in the house, so I have no idea.</p><p><span style="font-size: medium;"><strong>SpeedFan Results 7/25/09:</strong></span></p><p><img src="http://i29.tinypic.com/ra0sar.jpg" /></p><p><span style="font-size: medium;"><strong>SpeedFan Results 7/26/09:</strong></span></p><p><img src="http://i28.tinypic.com/15x4mtd.jpg" width="419" height="572" /></p><p><span style="font-size: small;"><strong><span style="font-size: medium;">HardwareMonitor: (7/27/09)</span></strong></span></p><p><img src="http://i32.tinypic.com/264sv39.jpg" width="482" height="615" /></p><p><strong><span style="font-size: medium;">Core Temp: (7/27//09)</span></strong></p><p><img src="http://i28.tinypic.com/2mxkidc.png" width="336" height="338" /></p>

[Wuvvy]

<p>Wow...127C. Try converting that into F. You are literally cooking your machine. You should never go over 60C, otherwise you are very well into the overheating section. Try taking off the side of your case and putting a box fan up to your case for starters. Get all your fans checked, and make sure whoever repaired your computer plugged everything in properly.</p><p>127C = 260.6F</p><p>Water boils at 100C, or 212F</p><p>So as you can see, the fact that your computer runs at all is quite amazing.</p>

[Pink_Poodle]

<p><cite>Wuvvyen wrote:</cite></p><blockquote><p>Wow...127C. Try converting that into F. You are literally cooking your machine. You should never go over 60C, otherwise you are very well into the overheating section. Try taking off the side of your case and putting a box fan up to your case for starters. Get all your fans checked, and make sure whoever repaired your computer plugged everything in properly.</p><p>127C = 260.6F</p><p>Water boils at 100C, or 212F</p><p>So as you can see, the fact that your computer runs at all is quite amazing.</p></blockquote><p>Yeah, after a few minutes I put two and two together and freaked out and shut down the thing. On EQ2Flames (won't post link because of NSFW language) a guy suggested to download CoreTemp and another guy said to download HWManager but I am afraid of using that computer again. Like, deathly afraid. I should probably try to find a fan around my house somewhere..</p><p>BTW: The power supply, RAM, and graphics card were replaced. Which could be causing the overheating?P.S. Also sometimes on the monitor it'd flash a small black square when I did like CTRL-C and such like on Tinypic. Could there be a driver error or is that too from the heat issue?P.P.S. Could the fact that there is only one stick of 2 gig RAM as opposed to two sticks of 1 gig RAM also have anything to do with it? Or no? One of the RAM slots is damaged so I cannot have two in there.  I'll get a new computer eventually and moved all the good stuff into it.</p>

[Wuvvy]

<p>If he changed out only your RAM, that doesn't mean he didn't test other components too. Just open your case and turn on the computer. Then, check the Heatsink (CPU), check the video card fans, check the power supply fans, and check the case fans. Check if they are all working. Secondly I'm assuming you didn't have this problem before, so you should probably just take it back to him and link him this exact post.</p><p>If you had this problem before, he probably took advantage of the situation and made you change out parts that didn't need it, or you had it before and he did a poor tech job and just didn't know.</p><p>Secondly, the small black square could very well be overheating.</p><p>And third, No. A single stick of RAM will not cause any problems in comparison to 2 sticks.</p>

[Pink_Poodle]

<p><cite>Wuvvyen wrote:</cite></p><blockquote><p>If he changed out only your RAM, that doesn't mean he didn't test other components too. Just open your case and turn on the computer. Then, check the Heatsink (CPU), check the video card fans, check the power supply fans, and check the case fans. Check if they are all working. Secondly I'm assuming you didn't have this problem before, so you should probably just take it back to him and link him this exact post.</p><p>If you had this problem before, he probably took advantage of the situation and made you change out parts that didn't need it, or you had it before and he did a poor tech job and just didn't know.</p><p>Secondly, the small black square could very well be overheating.</p><p>And third, No. A single stick of RAM will not cause any problems in comparison to 2 sticks.</p></blockquote><p>Well the power supply, RAM, and graphis card were changed. The Speedfan program says only one fan is working as you can see from the screenshot. Everything appears to be working, even used a flashlight to check, but I am extremely unfamiliar with most hardware things, hence why I had some guy at Staples do it. But of course I know that they are there to make money first and foremost. I thought this was a specs problem at first but I think the problem is now the overheating. I guess I should just call back?</p><p>BTW, even a damaged RAM slot won't do anything? Nothing's in it right now. I'm realllyy thinking of getting a new computer though.</p>

[Wuvvy]

<p>If nothing is in it, then it won't be the problem. If you didn't have overheating problems before, then the guy who "fixed" your computer actually made it worse. Call him and tell him that the EQ2 tech support figured out that your computer is overheating at a temp of 127C, and he needs to fix it. Would be a shame if it broke down again because of the heat and he had to replace the whole machine. <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /></p>

[Pink_Poodle]

<p><cite>Wuvvyen wrote:</cite></p><blockquote><p>If nothing is in it, then it won't be the problem. If you didn't have overheating problems before, then the guy who "fixed" your computer actually made it worse. Call him and tell him that the EQ2 tech support figured out that your computer is overheating at a temp of 127C, and he needs to fix it. Would be a shame if it broke down again because of the heat and he had to replace the whole machine. <img src="/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" /></p></blockquote><p>I did call today and the dude who fixed (lol) my computer will be in tomorrow. I'll see what happens then, heheh. Thanks for your help!</p>

[TSR-DanielH]

<p>As others have mentioned, whatever is running at 127C is almost surely the problem.  That screen really doesn't say what component that is, though.  You're sure all the fans are spinning?  Only one is showing up on the screen you posted. </p><p>If you decide to open the case before taking it in for repairs, be very careful not to touch anything.  Besides the usual risk of electrocution and/or static issues, you could seriously burn yourself on something running at 127C.</p>

[Pink_Poodle]

<p><cite>TSR-DanielH wrote:</cite></p><blockquote><p>As others have mentioned, whatever is running at 127C is almost surely the problem.  That screen really doesn't say what component that is, though.  You're sure all the fans are spinning?  Only one is showing up on the screen you posted. </p><p>If you decide to open the case before taking it in for repairs, be very careful not to touch anything.  Besides the usual risk of electrocution and/or static issues, you could seriously burn yourself on something running at 127C.</p></blockquote><p>All the fans seem to be spinning, from what I can see. If I run CoreTemp it's sure to tell me, right?</p><p><img src="http://i28.tinypic.com/2mxkidc.png" width="336" height="338" /></p><p>From yesterday, forgot I put it on the external hard drive.</p><p>I did open the case but didn't touch anything. I threw a bunch of desk fans (box fan cannot be wedged between the two furnitures where the computer's located) and had them running towards the thing.</p><p>I also called on Monday and the guy said he'd look at it for free because it's something they did and not me.</p>