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View Full Version : Chat support down for maint????


iceband185
07-20-2009, 11:28 AM
<p>Thank you for contacting Sony Online Entertainment. Live chat has been temporarily closed for maintenance. We apologize for the inconvenience.</p><p>Are you serious...your chat support is down for 12 hours a day...and now their not even up and running when their supposed to be...come on Sony...</p><p>Please Note:</p><table cellspacing="1" cellpadding="0"><tbody><tr><td rowspan="200">   </td><td>• </td> <td valign="baseline"><span style="color: #ffffff;">Chat support is available:</span></td></tr> <tr><td></td> <td><table cellspacing="0" cellpadding="0"><tbody><tr><td rowspan="7"><span style="color: #ffffff;"><img src="https://help.station.sony.com/rnt/rnw/img/trnsp.gif" width="50" height="1" /></span></td> <td align="right"><span style="color: #ffffff;">Monday - Friday: </span></td> <td><span style="color: #ffffff;">07:00 AM - 07:00 PM PDT</span></td></tr> <tr><td align="right"><span style="color: #ffffff;">Saturday - Sunday: </span></td> <td><span style="color: #ffffff;">Closed</span></td></tr></tbody></table></td></tr> <tr><td>• </td> <td valign="baseline"><span style="color: #ffffff;">It is currently Monday, Jul. 20, 2009 07:27 AM PDT</span></td></tr></tbody></table>

TSR-DanielH
07-20-2009, 06:02 PM
<p>Greetings,</p><p>The chat support service actually opens at 10am PST.  We are aware of the inaccurate system message you received and it has been reported to the appropriate people.  I'm sorry for any confusion that message has caused.</p>