Nacreth
07-10-2009, 05:50 AM
<p>I just bought the game yesterday and installed it and waited the over 24 hours it took me to patch the game to get it to play with al my anticipation mounting to play but lo and behold every time I hit the Play button after it completely scans my files to make sure they're all there it goes to a black screen the a light blue/tealish screen then straight to the blue screen of death and my laptop restarts. I've tried turning off my anti-virus, updating my video card drivers, turning off windows firewall and turning off game booster but each time I try to launch the game it goes to the bsod and restarts. I checked the patch info and looked for the patch.vpk file in the paks folder but it does not seem to exsist. I've no idea what else to try so I'm here complaining to you good folks in hope that you can help me out! PLEASE HELP <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> heres the DxDiag and MSINFO files</p><p>DxDiag:</p><p>------------------System Information------------------Time of this report: 7/10/2009, 04:19:47 Machine name: KRYSTALSNEWLAPT Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.090206-1239) Language: English (Regional Setting: English)System Manufacturer: Hewlett-Packard System Model: HP Pavilion dv8000 (EU008UA#ABA) BIOS: Ver 1.00PARTTBL Processor: Genuine Intel(R) CPU T2300 @ 1.66GHz (2 CPUs) Memory: 1022MB RAM Page File: 687MB used, 1768MB available Windows Dir: C:WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904)DX Setup Parameters: Not found DxDiag Version: 5.03.2600.2180 32bit Unicode------------DxDiag Notes------------ DirectX Files Tab: No problems found. Display Tab 1: No problems found. Sound Tab 1: No problems found. Music Tab: No problems found. Input Tab: No problems found. Network Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (n/a)DirectDraw: 0/4 (retail)DirectInput: 0/5 (n/a)DirectMusic: 0/5 (n/a)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)---------------Display Devices--------------- Card name: NVIDIA GeForce Go 7400 Manufacturer: NVIDIA Chip type: GeForce Go 7400 DAC type: Integrated RAMDAC Device Key: EnumPCIVEN_10DE&DEV_01D8&SUBSYS_30A5103C&REV_A1 Display Memory: 256.0 MB Current Mode: 1440 x 900 (32 bit) (60Hz) Monitor: Default Monitor Monitor Max Res: Driver Name: nv4_disp.dll Driver Version: 6.14.0011.7948 (English) DDI Version: 9 (or higher)Driver Attributes: Final Retail Driver Date/Size: 1/30/2009 09:12:00, 6068352 bytes WHQL Logo'd: Yes WHQL Date Stamp: n/a VDD: n/a Mini VDD: nv4_mini.sys Mini VDD Date: 1/30/2009 09:12:00, 6250848 bytesDevice Identifier: {D7B71E3E-4298-11CF-806C-AE1000C2CB35} Vendor ID: 0x10DE Device ID: 0x01D8 SubSys ID: 0x30A5103C Revision ID: 0x00A1 Revision ID: 0x00A1 Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch Registry: OK DDraw Status: Enabled D3D Status: Enabled AGP Status: EnabledDDraw Test Result: Not run D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not run-------------Sound Devices------------- Description: Conexant HD Audio output Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIOFUNC_01&VEN_14F1&DEV_5047&SUBSYS_103C30A5&REV_1000 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: CHDAud.sys Driver Version: 3.21.0000.0000 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 4/18/2006 11:29:00, 569856 bytes Other Files: Driver Provider: Conexant HW Accel Level: Full Cap Flags: 0xB5B Min/Max Sample Rate: 8000, 48000Static/Strm HW Mix Bufs: 13, 12 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: Not run---------------------Sound Capture Devices--------------------- Description: Conexant HD Audio input Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: CHDAud.sys Driver Version: 3.21.0000.0000 (English) Driver Attributes: Final Retail Date and Size: 4/18/2006 11:29:00, 569856 bytes Cap Flags: 0x41 Format Flags: 0xCCC-----------DirectMusic----------- DLS Path: C:WINDOWSSYSTEM32driversGM.DLS DLS Version: 1.00.0016.0002 Acceleration: n/a Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal Registry: OK Test Result: Not run-------------------DirectInput Devices------------------- Device Name: Mouse Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Microsoft Wireless Optical Mouse® 1.00 Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x045E, 0x00E1 FF Driver: n/aPoll w/ Interrupt: No Registry: OK-----------USB Devices-----------+ USB Root Hub| Vendor/Product ID: 0x8086, 0x27C8| Matching Device ID: usbroot_hub| Service: usbhub| Driver: usbhub.sys, 8/4/2004 03:08:44, 57600 bytes| Driver: usbd.sys, 8/10/2004 11:00:00, 4736 bytes| +-+ USB Human Interface Device| | Vendor/Product ID: 0x045E, 0x00E1| | Location: Microsoft Wireless Optical Mouse® 1.00| | Matching Device ID: usbclass_03&subclass_01| | Service: HidUsb| | Driver: hidclass.sys, 8/3/2004 23:08:20, 36224 bytes| | Driver: hidparse.sys, 8/3/2004 23:08:18, 24960 bytes| | Driver: hid.dll, 8/10/2004 11:00:00, 20992 bytes| | Driver: hidusb.sys, 8/17/2001 14:02:20, 9600 bytes| | | +-+ HID Non-User Input Data Filter (KB 911895)| | | Vendor/Product ID: 0x045E, 0x00E1| | | Matching Device ID: hidvid_045e&pid_00e1&col01| | | Service: NuidFltr| | | Driver: hidserv.dll, 8/4/2004 00:56:44, 21504 bytes| | | Driver: nuidfltr.sys, 5/9/2009 01:14:20, 14736 bytes| | | Driver: wdfcoinstaller01005.dll, 5/9/2009 01:14:52, 1418120 bytes| | | | +-+ HID-compliant mouse| | | Vendor/Product ID: 0x045E, 0x00E1| | | Matching Device ID: hid_device_system_mouse| | | Service: mouhid| | | Driver: mouclass.sys, 8/10/2004 11:00:00, 23040 bytes| | | Driver: mouhid.sys, 8/17/2001 16:48:00, 12160 bytes----------------Gameport Devices----------------------------PS/2 Devices------------+ Quick Launch Buttons| Matching Device ID: *pnp0303| Service: i8042prt| Driver: i8042prt.sys, 8/4/2004 03:14:38, 52736 bytes| Driver: kbdclass.sys, 8/4/2004 02:58:34, 24576 bytes| Driver: eabfiltr.sys, 5/5/2005 14:04:08, 7936 bytes| Driver: EabUsb.sys, 5/5/2005 14:04:04, 5760 bytes| + Terminal Server Keyboard Driver| Matching Device ID: rootrdp_kbd| Upper Filters: kbdclass| Service: TermDD| Driver: termdd.sys, 8/4/2004 12:01:08, 40840 bytes| Driver: kbdclass.sys, 8/4/2004 02:58:34, 24576 bytes| + Synaptics PS/2 Port TouchPad| Matching Device ID: *syn011e| Upper Filters: SynTP| Service: i8042prt| Driver: i8042prt.sys, 8/4/2004 03:14:38, 52736 bytes| Driver: mouclass.sys, 8/10/2004 11:00:00, 23040 bytes| Driver: SynTP.sys, 11/11/2005 03:50:38, 191936 bytes| Driver: SynTPAPI.dll, 11/11/2005 03:53:58, 94297 bytes| Driver: SynTPFcs.dll, 11/11/2005 04:05:08, 69721 bytes| Driver: SynCOM.dll, 11/11/2005 03:53:16, 82012 bytes| Driver: SynCtrl.dll, 11/11/2005 03:53:32, 114688 bytes| Driver: SynTPLpr.exe, 11/11/2005 04:05:16, 82009 bytes| Driver: SynTPCpl.dll, 11/11/2005 03:56:14, 6135897 bytes| Driver: SynCntxt.rtf, 11/11/2005 03:54:46, 3532871 bytes| Driver: SynZMetr.exe, 11/11/2005 03:49:20, 163840 bytes| Driver: SynMood.exe, 11/11/2005 03:49:14, 147456 bytes| Driver: SynTPEnh.exe, 11/11/2005 04:04:00, 761945 bytes| Driver: SynTPCOM.dll, 11/11/2005 03:54:16, 41062 bytes| Driver: Tutorial.exe, 11/11/2005 04:05:38, 221184 bytes| Driver: InstNT.exe, 11/11/2005 04:07:34, 81920 bytes| Driver: SynISDLL.dll, 11/11/2005 04:06:00, 557056 bytes| Driver: SynUnst.ini, 11/12/2005 02:57:50, 46127 bytes| Driver: SynTPCo2.dll, 11/11/2005 04:07:22, 81920 bytes| + Terminal Server Mouse Driver| Matching Device ID: rootrdp_mou| Upper Filters: mouclass| Service: TermDD| Driver: termdd.sys, 8/4/2004 12:01:08, 40840 bytes| Driver: mouclass.sys, 8/10/2004 11:00:00, 23040 bytes----------------------------DirectPlay Service Providers----------------------------DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)Play on HEAT - Registry: OK, File: dpmplay.dll (5.00.0000.0003)Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not runDirectPlay Test Result: Not runRegistry: OK-------------------DirectPlay Adapters-------------------DirectPlay8 Modem Service Provider: HDAUDIO Soft Data Fax Modem with SmartCPDirectPlay8 Serial Service Provider: COM3DirectPlay8 TCP/IP Service Provider: Wireless Network Connection - IPv4 - -----------------------DirectPlay Voice Codecs-----------------------Voxware VR12 1.4kbit/sVoxware SC06 6.4kbit/sVoxware SC03 3.2kbit/sMS-PCM 64 kbit/sMS-ADPCM 32.8 kbit/sMicrosoft GSM 6.10 13 kbit/sTrueSpeech(TM) 8.6 kbit/s-------------------------DirectPlay Lobbyable Apps-------------------------Age of Empires II Trial (DX7) - Registry: OK, ExeFile: empires2.exe (0.14.0019.101<img src="/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" alt="SMILEY" />Age of Wonders (DX7) - Registry: OK, ExeFile: aow.exe ()------------------------Disk & DVD/CD-ROM Drives------------------------ Drive: C: Free Space: 8.5 GBTotal Space: 82.1 GBFile System: NTFS Model: HTS541010G9SA00 Drive: D: Free Space: 10.8 GBTotal Space: 95.4 GBFile System: NTFS Model: HTS541010G9SA00 Drive: E: Free Space: 0.3 GBTotal Space: 12.2 GBFile System: FAT32 Model: HTS541010G9SA00 Drive: F: Model: HL-DT-ST DVDRAM GSA-4084N Driver: c:windowssystem32driverscdrom.sys, 5.01.2600.2180 (English), 8/10/2004 11:00:00, 49536 bytes Drive: G: Model: JN1353R ADG655G SCSI CdRom Device Driver: c:windowssystem32driverscdrom.sys, 5.01.2600.2180 (English), 8/10/2004 11:00:00, 49536 bytes</p>