Suddenly, crashes. Thousands of them!

[Areila]

<p>I can't say for certain, but I'm pretty sure this has started for me since the last big update. The game just keeps crashing. Not when I'm doing a particular thing - it seems to be completely random. Although it does crash when I try to click on "Enter The Game" in LoN as well, THAT isn't random.</p><p>The message I usually get is something to do with the client needing to close the application unexpectedly, or words to that effect. Sorry I'm not more helpful with this, I didn't write anything down and I know nothing about my specs - but I don't know what information is needed. Is there some kind of bug with the new update that needs fixed? Is it likely to be something wrong with my computer? Because this has never happened before, or perhaps very rarely. Now it's happening a few times every day, it's getting a little tedious.</p><p>Somebody suggested downloading LoN seperately instead of using it through the game, and I may well try that, but I'm not very concerned about being able to play LoN.</p><p>Any help or suggestions appreciated.</p>

[Aradain]

<p>Exact same issue. Random crashes, especially, but not limited too, the character select screen. Started right after the last update.</p>

[Ciara52]

<p>It's happening to a lot of people ever since the patch.   Tech has asked me to try various things and I have something else to try that was posted here.   <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=454700">http://forums.station.sony.com/eq2/...topic_id=454700</a></p><p>I will do everything tech said in the most recent email from them, but I believe it's that patch for sure.</p>

[uchulayi]

<p><cite>Cacophonical wrote:</cite></p><blockquote><p>Although it does crash when I try to click on "Enter The Game" in LoN </p></blockquote><p>i am getting the LoN crash too.</p><p>also random crashes to desktop usually when zoning and camping to another toon. was very noticeable today so i am not sure if today's hotfix made it worse.</p><p>my pc has not had this problem to such an extent before: when alot of other players seemed to be having crash/zoning problems earlier this year, i was fine then so havent a clue why this should start happening now but its very frustrating! <img src="/eq2/images/smilies/c30b4198e0907b23b8246bdd52aa1c3c.gif" border="0" /></p>

[TSR-DanielH]

<p>This appears to be a developing issue and I still don't have much information about it.  When you get booted from game is it ever giving you a 'login rejected' message?  If so, let me know.</p><p>For now, let's remove some common files in case it is some type of UI conflict.  You may want to delete the following files and folders:</p><p>cache foldereq2_recent.inieq2_default.iniEverQuest2.exee q2.iniAs well as the character specific files, these will appear as such:Servername_CharacterName_EQ2_uisettings.iniSt ationname_characters.ini</p>

[uchulayi]

<p>ty for the advice daniel .. but before i deleted anything, i just happned to be looking through other topics and found one about the latest nvidia drivers maybe causing problems. i have also updated them to version 186.16 in the last couple of days.</p><p>so i rolled back to previous version (185.85) and now everything is perfect .. no LoN crashes, no inter-toon camping & Gh crashes and i am no longer stuttering when running (so im a dirge - v important fast running <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" />).</p><p>other ppl might want to try rollling back drivers if this applies.i hope it helps some.</p><p>*relieved*</p>

[TSR-DanielH]

<p>I'm glad to hear you got everything working and it's interesting to know that you're getting effected by those drivers as well.  It seems really random which people are having trouble with those drivers.</p>

[Tatt]

<p>Cant even play, crash before i can get anywhere. not doing anything different. sometimes when im flying in moors, just running, zoning, keeps happening. seems to do it more late at night for some reason. but got me.</p>

[Imago-Quem]

<p><span style="color: #008000;"><strong>Could someone please post the exact error message they're getting with all the text the message supplies?  Thanks.  This will help us determine the problem.</strong></span></p><p><span style="color: #008000;"><strong>Also, is the error message from Windows or EverQuest II?</strong></span></p><p><span style="color: #008000;"><strong>A screenshot would be "AWESOME".</strong></span></p><p><strong><span style="color: #008000;">Also, you could PM me your EQ2_crash.log file or EQ2_crash_old.log file.</span></strong></p>

[Imago-Quem]

<p><span style="color: #008000;"><strong>No luck so far in finding a fix.  I've had the card and driver in my PC for days now with no issues.</strong></span></p><p><span style="color: #008000;"><strong>Is anyone still having the issue after our latest hotfix?</strong></span></p>

[Einadin]

<p>Not crashing any longer on Live.  Crashed on Test while logging into my character.</p>

[Wizard_Thoarin]

<p>Not sure if its the same issue, but I just got a windows error that said EQ2.exe had stopped responding and needed to be closed.  I had just changed characters and started calling to the guild hall when it crashed.  I haven't updated my nVidia video drivers in a few weeks so I doubt that is the issue.</p><p>I'm on a Core i7 920 system with 6 GB RAM running Vista Ultimate 64 with an 8800 GTX video card and a sound Blaster X-Fi Fata1ity sound card.</p><p>This is at least the second (maybe third) time EQ2 has stopped responding according to windows in the last week.</p>

[cursedxx]

<p>i have been crashing as of recent alot. Quick specs of the pc are vista x64, nvidia gts250, 6GB OCZ ram, creative sound card, have tried several drivers for the graphic card. Here are the crash files i have gotten. first is the vista crash file:</p><pre>Problem signature: Problem Event Name: APPCRASH Application Name: EverQuest2.exe Application Version: 1.0.0.1 Application Timestamp: 4a5fb199 Fault Module Name: StackHash_8f4e Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: b9d5dbbe OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 1033 Additional Information 1: 8f4e Additional Information 2: 700feabdc9bdf2155f413b8220896a1e Additional Information 3: ba62 Additional Information 4: ac8d0e7460c2397643142b1313a63a8</pre><p>here is the crash log file from everquest:   </p><p>build="SOEBuild=5771L" version="SOEVersionString=2009/7/16 15:59:40" build_type="USER OPTIMIZED" ls_address="none" zone="lavastorm" loc="-341.21 -46.36 -516.92" performance="7" stack="b9d5dbbe 008db579 "</p><p>Hope this info helps, and any ideas for fix/work around would be awesome </p>

[Pahb]

<p>2009-07-27 02:27:28 [764] INFO  lp2::gui::Application - Started 'C:Program FilesSony Online EntertainmentStation LauncherStationLauncher.exe Release main-797810 2009-07-27 02:27:28 [764] INFO  lp2::gui::Application - StationLauncher command line options: '"C:Program FilesSony Online EntertainmentStation LauncherStationLauncher.exe" ' 2009-07-27 02:27:28 [764] ERROR StationConfigurationLoader - Unable to load configuration from : StationConfiguration.xml 2009-07-27 02:27:28 [764] ERROR StationConfigurationLoader - :0:0 error: An exception occurred! Type:RuntimeException, Message:The primary document entity could not be opened. Id=C:Program FilesSony Online EntertainmentStation Launchermain/StationConfiguration.xml 2009-07-27 02:27:28 [764] INFO  StationConfigurationLoader - Using default (live) configuration. 2009-07-27 02:27:28 [764] DEBUG ProductConfigurationLoader - Loading product configurations from: ProductConfiguration.dll 2009-07-27 02:27:28 [764] DEBUG ProductConfiguration - Loaded, mon. 2009-07-27 02:27:28 [764] ERROR lp2::StorageManager - Failed loading storage: stream error 2009-07-27 02:27:28 [764] INFO  VoiceClientImpl - VoiceServiceAPI Created... main-797810 2009-07-27 02:27:28 [764] INFO  VoiceClientImpl - Client ID created: StationLauncher.exe_2556 2009-07-27 02:27:28 [764] WARN  lp2::gui::VoiceFacadeImpl - Checked voice service connection: Not connected. 2009-07-27 02:27:28 [764] WARN  lp2::voice::VoiceClient - Trying to connect to the voice service 2009-07-27 02:27:29 [1056] INFO  lp2::agent::updater::SelfUpdateManager - SelfUpdater thinks Launcher is up to date. 2009-07-27 02:27:29 [1056] INFO  lp2::agent::updater::SelfUpdateManager - Self update check reckons everything is up to date. 2009-07-27 02:27:29 [764] INFO  lp2::voice::VoiceClient - Not connected to voice service 2009-07-27 02:27:30 [2192] DEBUG lp2::voice::VoiceClient - Successfully connected to voice service 2009-07-27 02:27:32 [764] INFO  ApplicationHelper - Current folder is: main 2009-07-27 02:27:32 [764] INFO  ApplicationHelper - Current version is: main (main-797810) 2009-07-27 02:27:32 [764] DEBUG lp2::gui::Screen - initialized lp2::gui::WelcomeScreen's widget in 20 2009-07-27 02:27:45 [764] DEBUG lp2::gui::Screen - initialized lp2::gui::EulaScreen's widget in 40 2009-07-27 02:28:09 [764] DEBUG lp2::gui::Screen - initialized lp2::gui::LoginScreen's widget in 0 2009-07-27 02:28:22 [764] DEBUG lp2::auth::EntitlementManager - Loading entitlements. 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.LON.authorized for lon-live-en_US 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.POTBS.authorized for [app]potbs-trial-en_US 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.POTBS.authorized for potbs-live-en_US 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.POTBS.authorized for potbs-test-en_US 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.PS.authorized for pls-live-en_US 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.PS.authorized for pls-test-en_US 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.PS.authorized for pls-trial-en_US 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.SWGTCG.authorized for StarWarsGalaxiesTradingCardGame-live-en_US 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.VGD.authorized for vanguard-live-en_US 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.VGD.authorized for vanguard-test-en_US 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.VGD.authorized for vanguard-trial-en_US 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.COSMICRIFT.authorized for cosmicrift-live-en_US 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.EQ.authorized for eq-live-en_US 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.EQ.authorized for eq-test-en_US 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.EQ.authorized for eq-trial-en_US 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.EQ2.authorized for eq2-live-en_US 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.EQ2.authorized for eq2-testcenter-en_US 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.EQ2.authorized for eq2-trial-en_US 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.EQ2.authorized for eq2_ptfeq2_en_US 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.EQ2.authorized for eq2_toieq2_en_US 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.INFANTRY.authorized for infantry-live-en_US 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.MXO.authorized for mxo-live-en_US 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.MXO.authorized for mxo-trial-en_US 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.PIR.authorized for pirates-live-en_US 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.STARCHAMBER.authorized for starchamber-live-en_US 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.STARGATE.authorized for stargate-live-en_US 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.SWG.authorized for swg-live-en_US 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.SWG.authorized for swg-test-en_US 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.SWG.authorized for swg-trial-en_US 2009-07-27 02:28:22 [764] DEBUG BundleSelector - User lacks entitlement key user.auth.TANARUS.authorized for tanarus-live-en_US 2009-07-27 02:28:22 [764] DEBUG lp2::auth::EntitlementManager - Flushing entitlements. 2009-07-27 02:28:26 [1056] DEBUG lp2::agent::auth::AuthComponent - auth data: {.user.auth, temporary, mutable authenticated:1 blocked:0 encrypted_sessio nid:001F52FD5A69B527000E345297B65558 resultcode:0  sessionid:cZNqMWnty9HD0Otd station_handle:TheMight yWarlok station_name:ShamanShadow timestamp:comple x type userid:627869004  AGNC:{.user.auth.AGNC, temporary, mutable</p>

[Imago-Quem]

<p><span style="color: #008000;"><strong>Are these crashes still occurring for anyone?</strong></span></p>

[Adegx]

<p>Still getting the LON crash here.</p>

[Winter12345]

<p>I am still crashing when i click play on the character select screen to get into the game. It's getting really frustrating. Nothing like this happened before the patch, but now i'm starting to think it could be my new graphics card.. Only way i get into my characters now is through /camp =(</p>

[Qandor]

<p><cite>Imago-Quem wrote:</cite></p><blockquote><p><span style="color: #008000;"><strong>Are these crashes still occurring for anyone?</strong></span></p></blockquote><p>Yes,</p><p>8/24/09</p><span style="font-size: xx-small;"><p>Problem Event Name: APPCRASH</p><p>Application Name: EverQuest2.exe</p><p>Application Version: 1.0.0.1</p><p>Application Timestamp: 4a8af017</p><p>Fault Module Name: StackHash_8f4e</p><p>Fault Module Version: 0.0.0.0</p><p>Fault Module Timestamp: 00000000</p><p>Exception Code: c0000005</p><p>Exception Offset: 87290fc1</p><p>OS Version: 6.0.6001.2.1.0.768.3</p><p>Locale ID: 1033</p><p>Additional Information 1: 8f4e</p><p>Additional Information 2: 700feabdc9bdf2155f413b8220896a1e</p><p>Additional Information 3: 66e7</p><p>Additional Information 4: 5addc12cd9c55197e05fcae99626c9d4</p><p>and another</p><span style="font-size: xx-small;"><p>Problem Event Name: APPCRASH</p><p>Application Name: EverQuest2.exe</p><p>Application Version: 1.0.0.1</p><p>Application Timestamp: 4a8af017</p><p>Fault Module Name: SHELL32.dll</p><p>Fault Module Version: 6.0.6001.18167</p><p>Fault Module Timestamp: 4912ecfb</p><p>Exception Code: c0000005</p><p>Exception Offset: 001b8e05</p><p>OS Version: 6.0.6001.2.1.0.768.3</p><p>Locale ID: 1033</p><p>Additional Information 1: 8f4e</p><p>Additional Information 2: 700feabdc9bdf2155f413b8220896a1e</p><p>Additional Information 3: 66e7</p><p>Additional Information 4: 5addc12cd9c55197e05fcae99626c9d4</p></span></span><p>I have been averaging 3 or 4 crashes a day for the last few weeks. Happens randomly. Sometimes while adventuring and sometimes even when I'm standing still in the guild hall. They appear to be totally random and tend to come in swarms. Four crashes in an hour and then nothing for hours afterwards.</p>