Delays/Lag after installing new modem/router

[Axanar]

<p>Hello,</p><p>This has been tremendously frustrating. My old dsl modem/router combo failed (eq2 was working fine on it), so I bought a new one (netgear DG834G).</p><p>However, now whenever I try to play the game I get spell lag, npc movement lag, chat lag (all like a 3sec delay) making the game unplayable.</p><p>It plays the same on 2 different computers, and regardless of whether I am using wired or wireless. (Therefore it is not a computer problem, and has to be a router settings issue).</p><p>I downloaded and installed the most recent router firmware, but it has had no effect. Have also tried releasing/renewing IP address, and pinging google yields normal responses. Only eq2 seems to be having any issues ...</p><p>Thank you for any help!</p>

[TSR-DanielH]

<p>This sounds like a blocked port issue through the router. If you set up the router for port forwarding then  you should be able to cut out the lag.  The following website has step-by-step information on how to do so:</p><p><a href="http://www.portforward.com/english/routers/port_forwarding/routerindex.htm" target="_blank" rel="nofollow">http://www.portforward.com/english/...routerindex.htm</a>Simply select the router you are using, then select the 'skip this advertisement' button in the upper right, and finally select Everquest 2 on the following page.  You will then be presented with a walkthrough on how to forward the correct ports.  Please respond if you need any further assistance.</p>

[Axanar]

<p>Thanks! I tried to do that, but it said the first port to enter in as a "service" was port 7000, however it gives me a message it is already being used by another service (although I don't see one in the list)</p>

[TSR-DanielH]

<p><cite>Axanar wrote:</cite></p><blockquote><p>Thanks! I tried to do that, but it said the first port to enter in as a "service" was port 7000, however it gives me a message it is already being used by another service (although I don't see one in the list)</p></blockquote><p>That's a strange error to get.  Sadly, we can't be experts with all of the available routers here at Sony.  In this case I would advise contacting the router's support line with the port forwarding information we provided.  They should be able to help you through the process and resolve that error.</p>