Updating problem

[Hermke]

<p></p><p>Today I got a message that a new patch had to be installed. The following thing happened:</p><p><span>There was a problem moving C:Program FilesSonyEverQuest IIEverQuest II (GB)lp_tempEverQuest2.exe_delta_7710_81.patched to C:Program FilesSonyEverQuest IIEverQuest II (GB)EverQuest2.exe.</span></p><p>It stopped the update and now I'm not able to play the game. The only thing I can press is retry or cancel, but</p><p>the same thing happens everytime I try. I have never had this problem with a patch before. How can I solve this?</p><p>Thanks</p>

[TSR-DanielH]

<p>Greetings,</p><p>That typically happens if the file it is trying to overwrite has been write protected in some way.  The most common cause would be Vista.  If you're using Vista, then please follow these steps:</p><p>1. Right click on the program launch icon2. Left click on "Properties".3. In the new window that pops up click on the "Compatibility" tab.4. In the "Compatibility Mode" area check the box next to "Run this program in compatibility mode for:"5. In the drop down list make certain that "Windows XP (Service Pack 2)" is selected.6. Under "Privilege Level" make certain that the box next to "Run this program as administrator" is checked.7. Click on "Apply" then click on "Ok".8. Right click on the icon and select "Run as Administrator"</p><p>If you're not using Vista then please provide some additional info about your computer.  Are you using an Antivirus/router/firewall?</p>