View Full Version : please fix the billing cycle
Uryuk
06-28-2009, 09:39 PM
<p>is there any way to set this up on a monthly cycle instead of 30-days. same with quarterly (instead of 90 days). I have been playing (and paying) since EQ live came out years ago and I wouldnt mind paying extra in Feb if i could just expect the auto billing to come out the same time every month (quarter). I am just getting tired of getting billed twice in a month on a couple accts when I wasnt planning for it</p><p>Uryuk</p>
TSR-KenC
06-29-2009, 03:57 PM
<p>Regrettably, there's no system in place (and as far as I know, no plans for it) that would set our system to bill an active subscription on the same day of every month. As that's the case, I know the bill dates can get slightly erratic, but I'd recommend contacing our phone/E-Mail/Chat support if there's a bill date you'd like to move back a couple of days to coincide with another account. They're normally accommidating for such issues.</p>
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