Fails to open crash cause game to crash

[Alrunes]

<p>Boy I am glad you released that Station launcher ! Before that I was able to play eq2 without any problems. Fortunately, that has been fixed with the station launcher that fails to install properly 3x, inspite of having previous portions removed manually because the uninstaller doesnt work either...</p><p>Even better, the station launcher attempt at installation  it has now done something to my eq2 install that causes a Failure to open crash log; which ironically causes the game to game to crash. Yes I have already checked the permissions,  to see if they were changed but no they are still set for admin access.</p><p>Then for even more special sony customer care, I attempt to use your live chat. After I manage to find Livechat, inspite of several broken links to it, I find out that sony has shut down Livechat for maintenance...isnt that special.</p><p>I am hoping to receive a response here; perhaps from tech support, but more likely one of the knowledge players who managed to fix this themselves.</p>

[Wingrider01]

<p><cite>Alrunes wrote:</cite></p><blockquote><p>Boy I am glad you released that Station launcher ! Before that I was able to play eq2 without any problems. Fortunately, that has been fixed with the station launcher that fails to install properly 3x, inspite of having previous portions removed manually because the uninstaller doesnt work either...</p><p>Even better, the station launcher attempt at installation  it has now done something to my eq2 install that causes a Failure to open crash log; which ironically causes the game to game to crash. Yes I have already checked the permissions,  to see if they were changed but no they are still set for admin access.</p><p>Then for even more special sony customer care, I attempt to use your live chat. After I manage to find Livechat, inspite of several broken links to it, I find out that sony has shut down Livechat for maintenance...isnt that special.</p><p>I am hoping to receive a response here; perhaps from tech support, but more likely one of the knowledge players who managed to fix this themselves.</p></blockquote><p>live chat was not shutdown for maintence - you attempted to contact them prior to when they are open, you post shows 7:52 AM Pacific time, if you attempted to contact them before the post - they where not open.  try during their normal business hours - thing they are 9AM to 7PM Pacific - currently 11:30 there so they are open</p><p>what exactly is the error that you are recieving, system details, OS, and other details about your system are helpful in debugging a issue. Been using station launcher since it first went into open beta on XP, Vista and Windows 7 32/64 bit systems without issues. Have you looked over in the station Launcher Support forum?</p>