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View Full Version : Can't log in, patching issue


Shadowstarre
06-23-2009, 01:19 PM
<p>I log in through Station Launcher and usually have no problems.  However today when I tried to log in it gave me this message:</p><p><em>There was a problem moving C:Program FilesSonyEverQuest IIlp_tempEQ2VoiceService.exe_delta_7646_3.patched to C:Program FilesSonyEverQuest IIEQ2VoiceService.exe. </em></p><p>Then it tells me download cancelled.  I know we have some new voice software out there.  Is anyone else having this problem and if so, how did you fix it?/</p><p><em></em></p>

Minorious
06-23-2009, 03:00 PM
<p>My wife and I are having issues also.  Since the patch this morning everytime we try to go into the game the launcher crashes with a "Windows has encountered a problem and needs to close" error. Then to desktop we go.  Resetting our cable modem and router didn't help and this is happening on all three of our computers (We have 3 accounts in the household).</p><p>Can someone shed some light on this?</p><p>Craig</p>

HruntingCervantes
06-23-2009, 05:14 PM
<p>Also having problems myself..keeps saying download canceled..this is on the EQ2 launchpad..my connection is fine..I've checked it. I've tried resuming download for about 30 minutes and nothing..just keeps saying download canceled for some reason..any help would be greatly appreciated..thanks.</p>

Blueboyke
06-23-2009, 05:36 PM
<p><cite>Minorious wrote:</cite></p><blockquote><p>My wife and I are having issues also.  Since the patch this morning everytime we try to go into the game the launcher crashes with a "Windows has encountered a problem and needs to close" error. Then to desktop we go.  Resetting our cable modem and router didn't help and this is happening on all three of our computers (We have 3 accounts in the household).</p><p>Can someone shed some light on this?</p><p>Craig</p></blockquote><p>I have the same problem on all 3 accounts as well... have PC's running both Win XP and Win Vista 32.</p><p>I do have toons on both US and EU servers, could this cause a problem maybe ?</p>

HruntingCervantes
06-23-2009, 05:42 PM
<p>I don't know but I've tried everything..been about an hour now..was running fine before this patch lol..its on everquest2.exe_delta..downloads it..goes to decompress and cancels..really aggrovating lol</p>

HruntingCervantes
06-23-2009, 06:52 PM
<p>Can anyone give any input on this..lol still canceling the download for no reason..any help would be appreciated..thanks</p>

Minorious
06-23-2009, 11:03 PM
<p>Ok, this is getting rediculas!  12 hours downtime without ANY comment from SOE support.  Patch at 7am this morning killed my game, my wifes game, my son's game, and I just checked with a friend from work and he can't log in either since the patch.  What did they do this morning?????</p><p>My wife is disabled and eq2 is all she has to do all day.  She's going out of her mind with bordom.</p><p>Can ANYONE explain why eq2 crashes at startup after the patch?  Seems everybody I know is broken.</p>

HruntingCervantes
06-23-2009, 11:23 PM
<p>Hmm finally got on..try shutting it down then turning it back on..was a random thought..and worked for me..lol..don't aks me how or why..tried everything but that</p>

HruntingCervantes
06-23-2009, 11:24 PM
<p>And it is kinda odd no SoE people commented on this lol</p>

Minorious
06-24-2009, 12:29 AM
<p>Restarted 5 times and still crashing. Just got off the phone with co-workers having the same problem.  They are FUMING MAD as I am also.</p><p>This is absolutely rediculas and irresponsible on SOE's part.  They should let us know something about the fix.  I was thinking....after all the problems the patch caused, wouldn't it have been easier to just roll the patch back after realizing it was this broken?  I mean, 14 1/2 hours downtime without a hint of when the fix will be out?</p>

Pusska
06-24-2009, 02:03 AM
<p>Ok, I don't know anything about the crashing once the game begins ... but I think I CAN help the people who are stuck on the updater.</p><p>I had it happen with the latest patch, and with some before it. The patcher gets to a certain file, begins downloading and then BAM you get download cancelled. It doesn't matter how many times you hit download, the same thing happens.</p><p>For people with the above problem, locate the file in your EQ2 directory that it is trying to download and delete or rename it to <filename>OLD (if the game still has hold of the file). Restart the download and it should work fine. If it gets stuck on another file do the same thing again.</p><p>For some reason it has problems replacing existing files on your computer. Manually deleting it means the game can just download it from scratch.</p><p>Hope that helps someone</p>

CEC
06-24-2009, 08:27 AM
<p>I use the Japanese version and plays on Sebilis, Japanese server.</p><p>So it may differ for those that play on US or EU servers.</p><p>But the guy in Japanese Forum by the name of little came up with the solution.</p><p>Just delete the patch.vpk file and relaunch the station Launcher.</p><p>(or it might be delete file before pressing that "PLAY" button.)</p><p>I was having the same trouble but am now able to launch from the Station Launcher.</p><p>You should try it on your side. Have fun!</p>

Aerfen
06-24-2009, 05:44 PM
<p>deleting the patch.vpk then starting from the .exe worked for me</p>

Tallisman
06-24-2009, 06:05 PM
<p>I can almost get in then I get this:</p><p><strong>AppName: everquest2.exe     AppVer: 1.0.0.1     ModName: everquest2.exeModVer: 1.0.0.1     Offset: 004ed7a8</strong></p><p>And I then get to send an error report to Microsfoft.</p><p>EDIT - yes, deleting the "patch.vpk" and running everquest2.exe works fine (although you lose the nicety of being able to select your player before entering the game - you start from the char select screen).</p><p>Hope you fix it soon guys!</p>

Okarious
06-24-2009, 06:24 PM
<p>I deleted the patch.vpk and it worked after for me and my wife's computer as well. Found it under C:Program FilesSonyEverQuest IIPakspatch.vpk.</p><p>Hope this helps.</p><p>Okaratus</p>

sali
06-24-2009, 06:27 PM
<p>Where do we find the patch.vpk file?</p>

krutoi
06-24-2009, 06:35 PM
<p><cite>Okarious wrote:</cite></p><blockquote><p>I deleted the patch.vpk and it worked after for me and my wife's computer as well. Found it under C:Program FilesSonyEverQuest IIPakspatch.vpk</p></blockquote><p>That worked for me as well...   thanks guys  <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

egoconcentrici
06-24-2009, 08:10 PM
<p>Unfortunately, I don't have a patch.vpk anywhere in my Sony folder, so I guess SOE just screwed me royally.</p><p>Can we at least get some feedback?!?</p>

kezraela
06-24-2009, 08:25 PM
<p>Try doing a file search for patch.vpk.  It is there.</p>

frustrated
06-24-2009, 08:40 PM
<p><== raises hand, add me to the list >.<   Logged in this morning for a short period.  Attempt to relog this afternoon and I get the annoying green eq2 load bar, followed by a client error...... fabulous!  Interestingly enough, I run Eq2 on three seperate boxes... (2) XP & (1)VISTA 32bit and the patch only fubarred one of the XP machines, go figure.</p><p>XP sp5.1</p><p>NVIDIA 7600GS series</p><p>If I may add, while i have tried most of the fixes listed by many of you (to no avail) I am simply blown away by the demeanor of the SoE rep in this forum.  Others seem to extend a helping hand, while the TSR.... nvm</p>

Te'ana
06-24-2009, 10:33 PM
<p>Deleting patch.vpk  worked for me and my husband today. Sadly, two of our computers have Vista on them so we had to run advanced searches and tell the computers to look in hidden and protected files. On the two computers with XP Pro we just looked in the Sony folder to find the file. Also with Vista you will find two versions of your program files. One has been edited to 'protect'  you while the other has the real program info in it.</p>

TSR-KenC
06-24-2009, 11:00 PM
<p>Frustrated: Does the XP machine you still have the error on actually close out while the game is loading or before it begins? That would certainly help!</p><p>As for our demaenor, I'm not quite sure what you mean! But please send a PM my way or submit a feedback E-Mail through our support site if you'd like to discuss it.</p>

Raveen
06-24-2009, 11:26 PM
<p>I deleted the patch file and it worked for a min this morning and now it says my everquest2.exe is corupt ? I looked for the patch file again and its not there and when I load station launcher it redirects me to a page listing current errors lol</p>

Uwkete-of-Crushbone
06-25-2009, 03:41 AM
<p>I checked out the whole "delete patch.vpk" suggestion, deleted what they said to, and got the same results: the game started with no more issues (odd thing: the last date of update for patch.vpk was 6/16, and I'd updated everything 6/23.  Was there a new file introduced and it and the old one don't like each other?).  I do have the error report from Microsoft (WinXP), if you need to see it?  Not sure how to get it to you; it's too big to just copy-n-paste.</p><p>Uwkete of Crushbone Server</p><p>P.S. If you guys are aware there's a major glitch, could ya take 2 seconds out and <em>warn</em> folks somehow? ;-></p>

Wingrider01
06-25-2009, 07:59 AM
<p><cite>Uwkete-of-Crushbone wrote:</cite></p><blockquote><p>I checked out the whole "delete patch.vpk" suggestion, deleted what they said to, and got the same results: the game started with no more issues (odd thing: the last date of update for patch.vpk was 6/16, and I'd updated everything 6/23.  Was there a new file introduced and it and the old one don't like each other?).  I do have the error report from Microsoft (WinXP), if you need to see it?  Not sure how to get it to you; it's too big to just copy-n-paste.</p><p>Uwkete of Crushbone Server</p><p>P.S. If you guys are aware there's a major glitch, could ya take 2 seconds out and <em>warn</em> folks somehow? ;-></p></blockquote><p>there is a large thread in the general section of the support forum</p>