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View Full Version : Monument and Might Cutscene crashing EQ2, and other issues


Xalmat
06-20-2009, 09:08 PM
<p>This happens when I hail the herald in Fens of Nathsar. The screen fades to black then I get a DirectX error pop up.</p><p>Alertlog.txt in the folder says this:</p><p>build="SOEBuild=5709L" version="SOEVersionString=2009/6/17 18:56:59" build_type="USER OPTIMIZED" ls_address="none" zone="exp04_rgn_fens_of_nathsar" loc="-2678.34 -386.04 -2836.62" performance="7" alert="E:liveeq2gamegamecommonclientProxyAppUtil.cpp(2161 ): ERROR - Invalid base appearance."</p><p>eq2_crash.log says this:</p><p>SOEBuild=5709LSOEVersionString=2009/6/17 18:56:59EVERQUEST2 CRASH LOG=============================================== ================================================== =Unhandled exception CUSTOM_VERIFY at 0x0736BFB9Game Data:    SOEBuild: SOEBuild=5709L    SOEVersionString: SOEVersionString=2009/6/17 18:56:59    OS Version: 6.0.6001 Service Pack 1 VER_NT_WORKSTATION    CPU: 4 x86 GenuineIntel 14MHz RDTSC MSR CMPXCHG8 SSE SSE2    DirectX Version: 10.0     Video Card/Driver: [NVIDIA GeForce 8800 GTS 512] [nvd3dum.dll] 7.15.11.8250 {d7b71e3e-4540-11cf-7b5a-122702c2ca35}    Time at crash: Sat Jun 20 17:00:28 2009    Login Server: none    Performance: 7    Game Uptime: 86 seconds    Position last frame: -2330.53, -411.68, -2445.87    Zone name: exp04_rgn_fens_of_nathsar    Time in Zone: 35 seconds    Previous Zone name: GameScene::ZR_NETWORKED_ZONE_CHANGE    Multi-core support: enabled    Low-Memory Mode: disabledLog:    Received chat channel update msg...    Received chat channel update msg...    Received chat channel update msg...    Received chat channel update msg...    Received chat channel update msg...    saving UI: ConnectionStats    HO reset()    <VERIFY> E:liveeq2frameworkcoredevicessrcDirectX9RenderDevi ce.cpp(2684): DirectX Error. (D3DERR_INVALIDCALL) 009a6bc1 009ef725    Received chat channel update msg...    Received chat channel update msg...Thread Data:    Primary Thread Id: 1864    Current Thread Id: 2876    Current Thread Priority: 0Memory:    AddressLimitMB: 4095    Load:           33%    Total physical: 4294967295    Free  physical: 4294967295    Total pagefile: 4294967295    Free  pagefile: 4294967295    Total virtual:  4294836224    Free  virtual:  3195625472Memory Manager:    Allocations:                  257229    Bytes Allocated:              507064560    Max Allocations:              263623    Max Bytes Allocated:          533434352    System Memory Allocated (MB): 512    Limit:                        4095    Number of Allocate Calls:     537752    Number of Free Calls:         280523Registers:           EAX 0x00000000           EBX 0x01516E20           ECX 0x01516650           EDX 0x07838000           ESI 0x04933B70           EDI 0x3FB63AD8            GS 0x0000002B            FS 0x00000053            ES 0x0000002B            DS 0x0000002B           EBP 0x0C2AE9FC           ESP 0x0C2AE9DC           EIP 0x0736BFB9         FLAGS 0x00010202            CS 0x00000023            SS 0x0000002BFPU Registers:            CW 0x0000027F            SW 0x00004032            TW 0x0000FFFFFPU Rounding Mode: NearestCall Stack:</p>

TSR-DanielH
06-22-2009, 10:57 PM
<p>Greetings,</p><p>Since it's a directx error, have you tried (re)installing DirectX 9.0c?  If not, please install it using the following link:</p><p><a href="http://www.microsoft.com/downloads/details.aspx?FamilyId=2DA43D38-DB71-4C1B-BC6A-9B6652CD92A3&displaylang=en" target="_blank" rel="nofollow">http://www.microsoft.com/downloads/...;displaylang=en</a></p>