Comcast blocking 64.37.135.251 unable to receive SoE emails

[Valkanith]

<p>I found out Comcast has been blocking emails from <span style="font-family: Arial,Helvetica,sans-serif; font-size: x-small;"><strong>64.37.135.251 </strong>and requested it to be removed. They removed it from the blocklist long enough for me to get TWO emails and it is now blocked AGAIN.</span></p><p>This is the email they sent me after removing that IP.</p><p><span style="font-family: Arial,Helvetica,sans-serif; font-size: x-small;">-"Thank you for contacting Comcast Customer Security Assurance. We have received and reviewed your RBL removal request.</span></p><p ><span style="font-family: Arial,Helvetica,sans-serif; font-size: x-small;"> Below each IP address you submitted in your request, we have included the result of our research. Please do not reply to this message. </span></p><p style="margin-bottom: 0px;"><span style="font-family: Arial,Helvetica,sans-serif; font-size: x-small;"><strong>64.37.135.251</strong></span></p><p style="margin-bottom: 0px; margin-top: 0px;"><span style="font-family: Arial,Helvetica,sans-serif; font-size: x-small;"> The IP you previously provided has been removed from the Comcast.net blocklist. Our filters have determined that email from the IP you submitted was blocked because it sent email to the Comcast domain with patterns characteristics of spam. Mail servers are typically shared by many users so it may be the case that another party using your mail server has sent spam, even if you have not. It is important that your email administrator is aware of their outbound spam problem to avoid being blocked by Comcast in the future. When contacting your email administrator, you should include the error message contained in the email which alerted you to this problem. Taking this step now will help avoid blocks in the future."-</span></p><p style="margin-bottom: 0px; margin-top: 0px;"><span style="text-decoration: underline;"><strong></strong></span></p><p style="margin-bottom: 0px; margin-top: 0px;"><span style="text-decoration: underline;"><strong><span style="font-family: Arial,Helvetica,sans-serif; font-size: x-small;">It is important that your email administrator is aware of their outbound spam problem to avoid being blocked by Comcast in the future.</span></strong></span></p><p style="margin-bottom: 0px; margin-top: 0px;"> </p><p style="margin-bottom: 0px; margin-top: 0px;">Please look into why they are blocking that IP because I cannot receive ANY emails from SoE!!</p>

[TSR-KenC]

<p>It may be a bit hard to find out on this end but I'll certainly send it on over to the right place. I'd recommend, at least temporarily, using a seperate E-Mail address/client that won't block anything unless specified by yourself. GMail would probably be best.</p>

[Valkanith]

<p>I'm going to do that in the future but I have 9 accounts linked to that email so it's definitely in my best interest for this to be resolved.</p>

[TSR-DanielH]

<p>I believe the issue should be resolved at this point.  I received several calls yesterday from comcast customers saying that they could not reset their passwords using the automated service.  Your post allowed us to locate the problem quickly so it could be resolved.</p><p>Thank you for sending us this info!</p>