View Full Version : Have I been Hacked? Is it the new Patch!?
Papapuff
06-16-2009, 04:13 PM
<p>I'm so frustrated because I am such a noob on forums, it took me forever just to find where to post. Ever since today 6/16/09, my account does not exist...or something. The launcher constantly rejects my login information like it never existed. Also, I click "forgot password" thinking it may be my own error, however, they sent me a new generated password and I STILL cannot log in. In short:</p><p>1. Apparently my old password/account info was wrong (played last night before I went to bed just fine).</p><p>2. Click "Forgot Password" and typed in my CORRECT Station name.</p><p>3. Get email with new generated password.</p><p>4. Still does not work on Launchpad or on Station.com.</p><p>Any ideas?</p>
TSR-KenC
06-16-2009, 04:35 PM
<p>We'd need to investigate a bit further to see what happened but it does sound like it could be an issue with a hacked account. I'd recommend contacting our phone support at 1-858-537-0898 for the quickest assistance. Certain international support #s are also available.</p>
Papapuff
06-16-2009, 04:57 PM
<p>I appreciate your speedy response. Unfortunately, I cannot physically speak (no joke) at the moment, so I will try the live chat support?</p><p>Any other suggested methods? Or will live chat help?</p>
TSR-KenC
06-16-2009, 07:27 PM
<p>It looks like we managed to get you all fixed up over chat - please contact us back here should you need any other help!</p>
vBulletin® v3.7.5, Copyright ©2000-2025, Jelsoft Enterprises Ltd.