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Tikva
04-28-2009, 02:22 PM
<p>Hello</p><p>After last server maintains I constantly lost connection to server . After I log in to any characte ping begun grow and after short time I lost connection to server</p><p>pls help</p>

TSR-DanielH
04-28-2009, 03:02 PM
<p>Greetings,The problem you're describing sounds like it could be a router issue.  I would advise bypassing your router and plugging your computer directly into the modem as a first step.  If you try that and it corrects your issue then you'll need to configure your router if you wish to continue using it.The following site has great information about router configuration:<a href="http://www.portforward.com/english/routers/port_forwarding/routerindex.htm" target="_blank" rel="nofollow">http://www.portforward.com/english/...routerindex.htm</a>Simply select the router you are using, then select the 'skip this advertisement' button in the upper right, and finally select Everquest 2 on the following page.  You will then be presented with a walkthrough on how to forward the correct ports.  Please respond if you need any further assistance.</p>

Tikva
04-28-2009, 05:30 PM
<p>Hello</p><p>I made static IP for my comp and forwarded all port as was in walkthrough, but still have exactly same problem : just after log in I begin lost paccages and then lost connection . Also I have this router over year and till yesteday connection was fine .</p><p>pls help</p>

TSR-DanielH
04-28-2009, 06:13 PM
<p><cite>Tikva wrote:</cite></p><blockquote><p>Hello</p><p>I made static IP for my comp and forwarded all port as was in walkthrough, but still have exactly same problem : just after log in I begin lost paccages and then lost connection . Also I have this router over year and till yesteday connection was fine .</p><p>pls help</p></blockquote><p>Is it possible to plug your computer directly into the modem, avoiding the router entirely?  That will let us know for sure if it's a router issue.  Sometime a router will have a built in firewall or something else that may be blocking the game.</p><p>Beyond that, it's also possible that a firewall on your computer is causing this problem.  I would suggest opening the exception list for your firewall.  Once there, delete any entries for Everquest 2, EQ2, or launchpad.  The next time you start the game it will prompt you to allow or deny again and you'll want to select allow.</p><p>If the problem persists after trying the above then you'll probably want to post your tracert/pathping results so that we see what happens when you try to connect.</p>

Tikva
04-29-2009, 03:04 AM
<p>I dont have another modem in home just router.</p><p>Also I disabled firewall in router , made manipulation on McAfee firewall as you discribed , windows firewall also disable but still get same problem.</p><p>How I get tracert/pathpig ?</p>

Tikva
04-29-2009, 05:56 AM
<p>Here trace and pathping :</p><p> C:Documents and Settingsuser>ipconfig /all</p><p>Windows IP Configuration</p><p>        Host Name . . . . . . . . . . . . : DIAMOND        Primary Dns Suffix  . . . . . . . :        Node Type . . . . . . . . . . . . : Unknown        IP Routing Enabled. . . . . . . . : No        WINS Proxy Enabled. . . . . . . . : No</p><p>Ethernet adapter Local Area Connection 3:</p><p>        Connection-specific DNS Suffix  . :        Description . . . . . . . . . . . : NVIDIA nForce Networking Controller        Physical Address. . . . . . . . . : 00-15-F2-02-EA-AD        Dhcp Enabled. . . . . . . . . . . : No        IP Address. . . . . . . . . . . . : 10.0.0.1        Subnet Mask . . . . . . . . . . . : 255.0.0.0        Default Gateway . . . . . . . . . : 10.0.0.138        DNS Servers . . . . . . . . . . . : 80.179.52.100                                             80.179.55.100</p><p>C:Documents and Settingsuser>tracert kithicor.everquest2.com</p><p>Tracing route to sdkeq2-06-01.everquest2.com [199.108.12.193]over a maximum of 30 hops:</p><p>  1     1 ms    <1 ms    <1 ms  10.0.0.138  2    15 ms    15 ms    15 ms  87.68.56.254.cable.012.net.il [87.68.56.254]  3    16 ms    15 ms    14 ms  BRAS-MRK02-CORE.012.net.il [212.199.17.7]  4    16 ms    15 ms    14 ms  CORE-1.MRK-vl744.012.net.il [212.199.139.17]  5    16 ms    18 ms    16 ms  BRDR.MR-01-gig0-1-0.012.net.il [212.199.5.33]  6    86 ms    71 ms    72 ms  EDGE.FRA-01-So-2-1-0.2.012.net.il [80.179.166.25]  7   153 ms   151 ms   149 ms  77.67.61.145  8   205 ms   196 ms   209 ms  xe-4-2-0.nyc30.ip.tiscali.net [89.149.187.234]  9   217 ms   208 ms   204 ms  Te-3-4.car3.NewYork1.Level3.net [4.68.110.77] 10   214 ms   219 ms   219 ms  ge-1-3-0-79.bbr2.NewYork1.Level3.net [4.68.16.66] 11   293 ms   328 ms   297 ms  as-2-0.mp1.SanDiego1.Level3.net [64.159.1.137] 12   294 ms   395 ms   284 ms  so-8-0.hsa1.SanDiego1.Level3.net [4.68.112.130]</p><p> 13   281 ms   285 ms   290 ms  vl861.sdtermswitch-1.sonyonline.net [63.215.251.130] 14   280 ms   280 ms   276 ms  vl831.sdkollsw-1.sonyonline.net [64.37.144.82] 15   323 ms   320 ms   323 ms  sdkeq2-06-01.everquest2.com [199.108.12.193]</p><p>Trace complete.</p><p>C:Documents and Settingsuser>pathping kithicor.everquest2.com</p><p>Tracing route to sdkeq2-06-01.everquest2.com [199.108.12.193]over a maximum of 30 hops:  0  DIAMOND [10.0.0.1]  1  10.0.0.138  2  87.68.56.254.cable.012.net.il [87.68.56.254]  3  BRAS-MRK02-CORE.012.net.il [212.199.17.7]  4  CORE-1.MRK-vl744.012.net.il [212.199.139.17]  5  BRDR.MR-01-gig0-1-0.012.net.il [212.199.5.33]  6  EDGE.FRA-01-So-2-1-0.2.012.net.il [80.179.166.25]  7  77.67.61.145  8  xe-4-2-0.nyc30.ip.tiscali.net [89.149.187.234]  9  Te-3-4.car3.NewYork1.Level3.net [4.68.110.77] 10  ge-1-3-0-79.bbr2.NewYork1.Level3.net [4.68.16.66] 11  as-0-0.mp2.SanDiego1.Level3.net [4.68.128.149] 12  so-8-0.hsa1.SanDiego1.Level3.net [4.68.112.130] 13  vl861.sdtermswitch-1.sonyonline.net [63.215.251.130] 14  vl831.sdkollsw-1.sonyonline.net [64.37.144.82] 15  sdkeq2-06-01.everquest2.com [199.108.12.193]</p><p>Computing statistics for 375 seconds...            Source to Here   This Node/LinkHop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address  0                                           DIAMOND [10.0.0.1]                                0/ 100 =  0%   |  1    0ms     0/ 100 =  0%     0/ 100 =  0%  10.0.0.138                                0/ 100 =  0%   |  2   15ms     0/ 100 =  0%     0/ 100 =  0%  87.68.56.254.cable.012.net.il [87.68.56.254]                                0/ 100 =  0%   |  3   15ms     0/ 100 =  0%     0/ 100 =  0%  BRAS-MRK02-CORE.012.net.il [212.199.17.7]                                0/ 100 =  0%   |  4   24ms     0/ 100 =  0%     0/ 100 =  0%  CORE-1.MRK-vl744.012.net.il [212.199.139.17]                                0/ 100 =  0%   |  5   16ms     0/ 100 =  0%     0/ 100 =  0%  BRDR.MR-01-gig0-1-0.012.net.il [212.199.5.33]                                0/ 100 =  0%   |  6   77ms     0/ 100 =  0%     0/ 100 =  0%  EDGE.FRA-01-So-2-1-0.2.012.net.il[80.179.166.25]                                0/ 100 =  0%   |  7  119ms     1/ 100 =  1%     1/ 100 =  1%  77.67.61.145                                0/ 100 =  0%   |  8  206ms     1/ 100 =  1%     1/ 100 =  1%  xe-4-2-0.nyc30.ip.tiscali.net [89.149.187.234]                                0/ 100 =  0%   |  9  251ms     0/ 100 =  0%     0/ 100 =  0%  Te-3-4.car3.NewYork1.Level3.net [4.68.110.77]                                0/ 100 =  0%   | 10  205ms     2/ 100 =  2%     2/ 100 =  2%  ge-1-3-0-79.bbr2.NewYork1.Level3.net [4.68.16.66]                                0/ 100 =  0%   | 11  321ms     0/ 100 =  0%     0/ 100 =  0%  as-0-0.mp2.SanDiego1.Level3.net [4.68.128.149]                                0/ 100 =  0%   | 12  285ms     1/ 100 =  1%     1/ 100 =  1%  so-8-0.hsa1.SanDiego1.Level3.net [4.68.112.130]                                0/ 100 =  0%   | 13  287ms     1/ 100 =  1%     1/ 100 =  1%  vl861.sdtermswitch-1.sonyonline.net [63.215.251.130]                                0/ 100 =  0%   | 14  288ms     0/ 100 =  0%     0/ 100 =  0%  vl831.sdkollsw-1.sonyonline.net [64.37.144.82]                                2/ 100 =  2%   | 15  322ms     2/ 100 =  2%     0/ 100 =  0%  sdkeq2-06-01.everquest2.com [199.108.12.193]</p><p>Trace complete.</p><p>C:Documents and Settingsuser></p>

Raeaiel
04-29-2009, 01:27 PM
<p>Hi,</p><p>I have the same problem. The game gets stuck when loading usually at steps: "Loading UI resources", "Adding character to zone" and most of the times at "Waiting for entities". After been stuck for 1-2 minutes it will throw me to Character Selection Screen. This started happening after the 27/04 downtime.</p><p>C:Documents and Settingsusername>ipconfig /allWindows IP Configuration        Host Name . . . . . . . . . . . . : username        Primary Dns Suffix  . . . . . . . :        Node Type . . . . . . . . . . . . : Unknown        IP Routing Enabled. . . . . . . . : Yes        WINS Proxy Enabled. . . . . . . . : NoEthernet adapter Local Area Connection:        Connection-specific DNS Suffix  . :        Description . . . . . . . . . . . : Marvell Yukon 88E8053 PCI-E GigabitEthernet Controller        Physical Address. . . . . . . . . : 00-16-E6-86-91-C4        Dhcp Enabled. . . . . . . . . . . : Yes        Autoconfiguration Enabled . . . . : Yes        IP Address. . . . . . . . . . . . : 87.69.50.99        Subnet Mask . . . . . . . . . . . : 255.255.252.0        Default Gateway . . . . . . . . . : 87.69.48.1        DHCP Server . . . . . . . . . . . : 213.57.35.2        DNS Servers . . . . . . . . . . . : 80.179.52.100                                             80.179.55.100        Lease Obtained. . . . . . . . . . : Wednesday, April 29, 2009 18:56:55        Lease Expires . . . . . . . . . . : Wednesday, April 29, 2009 19:56:55</p><p>C:Documents and Settingsusername>tracert splitpaw.everquest2.comTracing route to amseq2-03-01.everquest2.com [195.33.139.96]over a maximum of 30 hops:  1     8 ms    15 ms     7 ms  10.234.96.1  2     8 ms    11 ms     8 ms  BB.MR-01-HOT-Te10-6.012.net.il [212.199.24.217]  3   104 ms   213 ms   123 ms  BB.MR-01-HOT-Te10-6.012.net.il [212.199.24.217]  4    15 ms    11 ms    11 ms  BRDR.MR-01-gig0-1-0.012.net.il [212.199.5.33]  5    65 ms    75 ms    68 ms  EDGE.FRA-01-So-2-1-0.1.012.net.il.012.net.il [80.179.166.21]  6   184 ms   151 ms   148 ms  77.67.61.145  7   150 ms     *      150 ms  so-5-1-0-0.fra44.ip.tiscali.net [89.149.185.62]  8   110 ms   126 ms   119 ms  xe-10-2-0.edge5.frankfurt1.level3.net [4.68.63.57]  9   121 ms   117 ms   127 ms  vlan69.csw1.Frankfurt1.Level3.net [4.68.23.62] 10   149 ms   148 ms   150 ms  ae-62-62.ebr2.Frankfurt1.Level3.net [4.69.140.17] 11   149 ms   155 ms   156 ms  ae-2-2.ebr1.Dusseldorf1.Level3.net [4.69.132.137] 12   159 ms   150 ms   145 ms  ae-1-100.ebr2.Dusseldorf1.Level3.net [4.69.141.150] 13   150 ms   157 ms   154 ms  ae-2-2.ebr1.Amsterdam1.Level3.net [4.69.133.89] 14   122 ms   131 ms   160 ms  ae-1-51.edge3.Amsterdam1.Level3.net [4.69.139.137] 15   227 ms   176 ms   122 ms  vl155.amsixsw-1.sonyonline.net [213.244.164.38] 16   142 ms   148 ms   156 ms  195.33.139.96Trace complete.</p><p>C:Documents and Settingsusername>pathping splitpaw.everqTracing route to amseq2-03-01.everquest2.com [195.33.139.96]over a maximum of 30 hops:  0  robert [87.69.50.99]  1  10.234.96.1  2  BB.MR-01-HOT-Te10-6.012.net.il [212.199.24.217]  3  BB.MR-01-HOT-Te10-6.012.net.il [212.199.24.217]  4  BRDR.MR-01-gig0-1-0.012.net.il [212.199.5.33]  5     *     EDGE.FRA-01-So-2-1-0.1.012.net.il.012.net.il [8  6  77.67.61.145  7  so-5-1-0-0.fra44.ip.tiscali.net [89.149.185.62]  8  xe-10-2-0.edge5.frankfurt1.level3.net [4.68.63.57]  9  vlan69.csw1.Frankfurt1.Level3.net [4.68.23.62] 10  ae-62-62.ebr2.Frankfurt1.Level3.net [4.69.140.17] 11  ae-2-2.ebr1.Dusseldorf1.Level3.net [4.69.132.137] 12  ae-1-100.ebr2.Dusseldorf1.Level3.net [4.69.141.150] 13  ae-2-2.ebr1.Amsterdam1.Level3.net [4.69.133.89] 14  ae-1-51.edge3.Amsterdam1.Level3.net [4.69.139.137] 15  vl155.amsixsw-1.sonyonline.net [213.244.164.38] 16  195.33.139.96Computing statistics for 400 seconds...</p><p>            Source to Here   This Node/LinkHop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address  0                                           username[87.69.50.99]                                0/ 100 =  0%   |  1   10ms     0/ 100 =  0%     0/ 100 =  0%  10.234.96.1                                0/ 100 =  0%   |  2   21ms     0/ 100 =  0%     0/ 100 =  0%  BB.MR-01-HOT-Te10-6.012.net.il [212.199.24.217]                                0/ 100 =  0%   |  3   15ms     0/ 100 =  0%     0/ 100 =  0%  BB.MR-01-HOT-Te10-6.012.net.il [212.199.24.217]                                0/ 100 =  0%   |  4   12ms     0/ 100 =  0%     0/ 100 =  0%  BRDR.MR-01-gig0-1-0.012.net.il [212.199.5.33]                                0/ 100 =  0%   |  5   67ms     0/ 100 =  0%     0/ 100 =  0%  EDGE.FRA-01-So-2-1-0.1.012.net.il.012.net.il [80.179.166.21]                                4/ 100 =  4%   |  6  128ms     5/ 100 =  5%     1/ 100 =  1%  77.67.61.145                                0/ 100 =  0%   |  7  150ms     4/ 100 =  4%     0/ 100 =  0%  so-5-1-0-0.fra44.ip.tiscali.net [89.149.185.62]                                0/ 100 =  0%   |  8  121ms     6/ 100 =  6%     2/ 100 =  2%  xe-10-2-0.edge5.frankfurt1.level3.net [4.68.63.57]                                0/ 100 =  0%   |  9  125ms     6/ 100 =  6%     2/ 100 =  2%  vlan69.csw1.Frankfurt1.Level3.net[4.68.23.62]                                0/ 100 =  0%   | 10  122ms    10/ 100 = 10%     6/ 100 =  6%  ae-62-62.ebr2.Frankfurt1.Level3.net [4.69.140.17]                                0/ 100 =  0%   | 11  130ms     4/ 100 =  4%     0/ 100 =  0%  ae-2-2.ebr1.Dusseldorf1.Level3.net [4.69.132.137]                                0/ 100 =  0%   | 12  131ms     5/ 100 =  5%     1/ 100 =  1%  ae-1-100.ebr2.Dusseldorf1.Level3.net [4.69.141.150]                                0/ 100 =  0%   | 13  128ms    13/ 100 = 13%     9/ 100 =  9%  ae-2-2.ebr1.Amsterdam1.Level3.net[4.69.133.89]                                0/ 100 =  0%   | 14  161ms     6/ 100 =  6%     2/ 100 =  2%  ae-1-51.edge3.Amsterdam1.Level3.net [4.69.139.137]                                0/ 100 =  0%   | 15  138ms     7/ 100 =  7%     3/ 100 =  3%  vl155.amsixsw-1.sonyonline.net [213.244.164.38]                                0/ 100 =  0%   | 16  154ms     4/ 100 =  4%     0/ 100 =  0%  195.33.139.96Trace complete.</p><p>Bashard</p>

TSR-DanielH
04-29-2009, 02:52 PM
<p>Greetings,</p><p>Are you connecting from a school or military base?  The IP address you are being assigned is the same type they use in large institutions and that network setup can cause problems at times.  If you're at a school/base, is there a network administator that you can consult about the router?</p>

Tikva
04-29-2009, 04:46 PM
<p>012 is one of mains internet provider company in Israel , also problems pings and losts begin in hosts past 012.net.il</p><p>also for both us problem with connection begin after  update 27/04/09</p><p>I contacted today with internet provider technical support and they claimed that problem not from thier side.</p><p>For more info : I also can't stay connected to other SOE games : FreeRealms and LON TCG , other internet aplication that I use are stable</p><p>Please fix this problem asap .</p>