CRASHING [Archive] - EQ2 Forum Archive @ EQ2Wire

Gieuseppe

04-26-2009, 08:48 AM

The game will load up until it's about to actually play the game and then my entire computer crashes. Has happened every time I've tried opening the game. I used to have EQ2 on this same computer and never had that problem. Any suggestions?

ganjookie

04-26-2009, 03:08 PM

Please read this first.<a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=353617" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...topic_id=353617</a>

Gieuseppe

04-27-2009, 01:30 AM

as descriptive as possible? ok, the game loads fine, everything loads right up until you get into the game. then my computer (completely restarts, where winxp says "recovered from serious error") crashes. i have never had this problem before shadow odyssey came out.1gig of ram256mb video card ati radeon 9600 xt2.17 ghz amd athlon 3000+its a rather old system, but i have never had this problem before with EQ2.DXDIAG INFO---------------------------System Information------------------Time of this report: 4/27/2009, 00:21:57 Machine name: MICHAEL Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519) Language: English (Regional Setting: English)System Manufacturer: eMachines System Model: Product Name BIOS: Phoenix - AwardBIOS v6.00PG Processor: AMD Athlon(tm) XP 3000+, MMX, 3DNow, ~2.2GHz Memory: 1024MB RAM Page File: 299MB used, 2163MB available Windows Dir: C:WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904)DX Setup Parameters: Not found DxDiag Version: 5.03.2600.2180 32bit Unicode------------DxDiag Notes------------ DirectX Files Tab: No problems found. Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Music Tab: No problems found. Input Tab: No problems found. Network Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (n/a)DirectDraw: 0/4 (retail)DirectInput: 0/5 (n/a)DirectMusic: 0/5 (n/a)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)---------------Display Devices--------------- Card name: ABIT RADEON 9600XT-VIO Manufacturer: ATI Technologies Inc. Chip type: ATI Radeon Graphics Processor AGP (0x4152) DAC type: Internal DAC(400MHz) Device Key: EnumPCIVEN_1002&DEV_4152&SUBSYS_6190147B&REV_00 Display Memory: 256.0 MB Current Mode: 1024 x 768 (32 bit) (60Hz) Monitor: ViewSonic A90f Monitor Max Res: 1600,1200 Driver Name: ati2dvag.dll Driver Version: 6.14.0010.6912 (English) DDI Version: 9 (or higher)Driver Attributes: Final Retail Driver Date/Size: 2/4/2009 00:55:01, 324096 bytes WHQL Logo'd: n/a WHQL Date Stamp: n/a VDD: n/a Mini VDD: ati2mtag.sys Mini VDD Date: 2/4/2009 03:27:21, 3488768 bytesDevice Identifier: {D7B71EE2-0212-11CF-CB6C-9A41A1C2CB35} Vendor ID: 0x1002 Device ID: 0x4152 SubSys ID: 0x6190147B Revision ID: 0x0000 Revision ID: 0x0000 Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch Registry: OK DDraw Status: Enabled D3D Status: Enabled AGP Status: EnabledDDraw Test Result: Not run D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not run-------------Sound Devices------------- Description: TASCAM US-144 Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: MEDIAUS144_AUDIOADAPTER Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: tscusb2a.sys Driver Version: 1.11.0004.0000 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 10/31/2007 20:53:00, 33792 bytes Other Files: Driver Provider: TASCAM HW Accel Level: Full Cap Flags: 0x0 Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: Not run Description: NVIDIA(R) nForce(TM) Audio Default Sound Playback: No Default Voice Playback: No Hardware ID: NFORCE_VAD Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: nvapu.sys Driver Version: 6.14.0442.0030 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 5/25/2004 15:58:04, 396032 bytes Other Files: Driver Provider: NVIDIA Corporation HW Accel Level: Full Cap Flags: 0x0 Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: Yes, Yes I3DL2(tm) Listen/Src: Yes, YesSensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: Not run---------------------Sound Capture Devices--------------------- Description: NVIDIA(R) nForce(TM) Audio Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: nvapu.sys Driver Version: 6.14.0442.0030 (English) Driver Attributes: Final Retail Date and Size: 5/25/2004 15:58:04, 396032 bytes Cap Flags: 0x0 Format Flags: 0x0 Description: TASCAM US-144 Default Sound Capture: No Default Voice Capture: No Driver Name: tscusb2a.sys Driver Version: 1.11.0004.0000 (English) Driver Attributes: Final Retail Date and Size: 10/31/2007 20:53:00, 33792 bytes Cap Flags: 0x0 Format Flags: 0x0-----------DirectMusic----------- DLS Path: C:WINDOWSSYSTEM32driversGM.DLS DLS Version: 1.00.0016.0002 Acceleration: n/a Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port TASCAM US-144, Software (Kernel Mode), Output, DLS, Internal NVIDIA(R) Kernel Synthesizer, Hardware (Kernel Mode), Output, DLS, Internal NVIDIA(R) nForce(TM) Audio, Software (Kernel Mode), Output, DLS, Internal Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal TASCAM US-144 MIDI [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External NVIDIA(R) DLS Synthesizer [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal TASCAM US-144 MIDI [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External Registry: OK Test Result: Not run-------------------DirectInput Devices------------------- Device Name: Mouse Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Logitech Dual Action Attached: 1 Controller ID: 0x1Vendor/Product ID: 0x046D, 0xC216 FF Driver: n/aPoll w/ Interrupt: No Registry: OK-----------USB Devices-----------+ USB Root Hub| Vendor/Product ID: 0x10DE, 0x0067| Matching Device ID: usbroot_hub| Service: usbhub| Driver: usbhub.sys, 8/4/2004 02:08:42, 57600 bytes| Driver: usbd.sys, 8/23/2001 08:00:00, 4736 bytes| +-+ USB Human Interface Device| | Vendor/Product ID: 0x046D, 0xC016| | Location: Optical USB Mouse| | Matching Device ID: usbclass_03&subclass_01| | Service: HidUsb| | Driver: hidclass.sys, 8/4/2004 02:08:19, 36224 bytes| | Driver: hidparse.sys, 8/4/2004 02:08:16, 24960 bytes| | Driver: hid.dll, 8/4/2004 03:56:42, 20992 bytes| | Driver: hidusb.sys, 8/17/2001 15:02:20, 9600 bytes| | | +-+ HID-compliant mouse| | | Vendor/Product ID: 0x046D, 0xC016| | | Matching Device ID: hid_device_system_mouse| | | Service: mouhid| | | Driver: mouclass.sys, 8/4/2004 01:58:32, 23040 bytes| | | Driver: mouhid.sys, 8/17/2001 14:48:00, 12160 bytes----------------Gameport Devices----------------------------PS/2 Devices------------+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard| Matching Device ID: *pnp0303| Service: i8042prt| Driver: i8042prt.sys, 8/4/2004 02:14:36, 52736 bytes| Driver: kbdclass.sys, 8/4/2004 01:58:32, 24576 bytes| + Terminal Server Keyboard Driver| Matching Device ID: rootrdp_kbd| Upper Filters: kbdclass| Service: TermDD| Driver: termdd.sys, 8/4/2004 04:01:07, 40840 bytes| Driver: kbdclass.sys, 8/4/2004 01:58:32, 24576 bytes| + Terminal Server Mouse Driver| Matching Device ID: rootrdp_mou| Upper Filters: mouclass| Service: TermDD| Driver: termdd.sys, 8/4/2004 04:01:07, 40840 bytes| Driver: mouclass.sys, 8/4/2004 01:58:32, 23040 bytes----------------------------DirectPlay Service Providers----------------------------DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not runDirectPlay Test Result: Not runRegistry: OK-------------------DirectPlay Adapters-------------------DirectPlay8 Modem Service Provider: SoftV92 Data Fax Modem with SmartCPDirectPlay8 Serial Service Provider: COM1DirectPlay8 Serial Service Provider: COM3DirectPlay8 TCP/IP Service Provider: Local Area Connection 2 - IPv4 - DirectPlay8 TCP/IP Service Provider: Hamachi - IPv4 - -----------------------DirectPlay Voice Codecs-----------------------Voxware VR12 1.4kbit/sVoxware SC06 6.4kbit/sVoxware SC03 3.2kbit/sMS-PCM 64 kbit/sMS-ADPCM 32.8 kbit/sMicrosoft GSM 6.10 13 kbit/sTrueSpeech(TM) 8.6 kbit/s-------------------------DirectPlay Lobbyable Apps-------------------------

Wingrider01

04-27-2009, 07:50 AM

try to find updated sound drivers for the system, yours are over 2 years old.If the system is blue screening, go into My computer - properties and turn off the reboot on crash command. Then the next time it occurs copy down the text from the blue screen and post it here - will give an indication what driver is causing the crash

Gieuseppe

04-27-2009, 10:10 AM

both drivers that i have for the tascam 144 audio interface and the nvidia sound card are both as up to date as i can find them.

Gieuseppe

04-27-2009, 11:30 AM

ok i seemed to fix the crashing problem by downgrading my video card driver, now a new problem has risen...instead of crashing, the computer completely locks up and i have to manually turn the power off and back in order to "fix" the problem.

leucol

04-27-2009, 04:55 PM

My old comp had the 9600 XT and it alone of all the 9xxx series cards of that generation had to use a certain driver, Catalyst 5.2 iirc. Any other driver would cause the game to crash or act up in other ways.The correct driver is given on the "Supported video cards" page somewhere on the EQ2 website. I am partly drunk atm or I'd look it up for you.

TSR-DanielH

04-27-2009, 06:47 PM

<cite>leucol wrote:</cite><blockquote>My old comp had the 9600 XT and it alone of all the 9xxx series cards of that generation had to use a certain driver, Catalyst 5.2 iirc. Any other driver would cause the game to crash or act up in other ways.The correct driver is given on the "Supported video cards" page somewhere on the EQ2 website. I am partly drunk atm or I'd look it up for you.</blockquote>Greetings,We have our list of the latest supported drivers available at the following link:<a href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=16163" target="_blank" rel="nofollow">http://help.station.sony.com/cgi-bi...p?p_faqid=16163</a>