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View Full Version : Characters camped in Guild Hall = can't log in now


Wrapye
04-21-2009, 12:21 PM
<p>Most of my characters are camped in a Commonlands T3 Guild Hall.  After today's patch, trying to log into any of those characters gives me a window with the 'disconnect' button, but it never connects.  I am able to log into other characters who are not in that GH.  Is this a problem with that particular GH (Virulence on Befallen), the server as a whole or GHs as a whole at the moment?</p>

Tooko
04-21-2009, 12:37 PM
<p>I just tried to log in as well into my main which is in the PK guild hall in antonica... interesting. will try my other toons</p><p>Edit: Yhep, my other toons not in the hall are fine.</p>

Sar
04-21-2009, 12:51 PM
<p>Having the same issue here</p>

Jocko
04-21-2009, 12:58 PM
<p>All of my toons camped in North Qeynos Guildhall on Befallen can't log in.</p>

Double E
04-21-2009, 01:13 PM
<p>Any player of mine camped in guild hall I cannot access.</p><p>Guess I'll make and roll a Troub.</p>

Sar
04-21-2009, 01:24 PM
<p>...</p>

scarletbegonias
04-21-2009, 01:24 PM
<p>just to throw my hat in the ring.... me too.  level 1-9 chat (befallen) is abuzz with similar complaints.</p>

Sar
04-21-2009, 01:32 PM
<p>Is this just a Befallen issue? Hrm...</p>

Mistymorn
04-21-2009, 01:43 PM
<p>From befallen, also  character logged in guildhall can't log in, actually previously posted login issue, didn't see this here</p>

Asclepyus
04-21-2009, 01:49 PM
<p>Guild halls are back up on Befallen again. Sporatic zone downages still, keep trying.</p>

Nuadah
04-21-2009, 02:12 PM
<p>I must be one of the sporadic victims then. I still can't access guild hall with toons camped there.</p>

RogueSpideyChick
04-21-2009, 02:25 PM
<p>i camped out in the guild hall last night on befallen & just get stuck on the loading character screen.</p><p>just tried my lowbie toon in the crafting instance & she gets stuck too, but characters on other servers load without a problem.</p>

SBarastl
04-21-2009, 02:40 PM
<p>Same here, any character logged in the guild hall cannot login.</p>

Kiara
04-21-2009, 02:52 PM
<p>I'll pass this along to the team and let them know that there is an issue.</p>

Shyrah
04-21-2009, 03:19 PM
<p>Doesn't seem to be jsut a guild hall/log in issue.</p><p>I can't zone into any of my qeynose homes. Haven't tried the one house I have in Neriak.</p><p>all on Befallen.</p>

Rerayn
04-21-2009, 03:24 PM
<p>Logging on to a character that is logged in the Guild hall does not work for me either. So logged on an alt that is camped in Steamfront Mountains, tried to zone into Klak'Anon. Client then hangs at "waiting for zone server" and kicks me back to Steamfront after roughly 4 min. So I assume that there is a bigger problem with the zone server(s).</p><p>PS. On Befallen as well.</p>

ShinGoku
04-21-2009, 03:26 PM
<p>/sign</p><p>I can't log any of my toons in that were left camped in the gh in on befallen...</p>

danny721
04-21-2009, 03:30 PM
On Befallen as well. Was able to log onto my warden who was camped in his SQ guildhall but wasn't able to zone into his inn room or able to zone back into the GH after leaving it.

Froech
04-21-2009, 03:46 PM
<p>As near as we can tell, this is indeed only on the Befallen server, and we're looking at the issue. I'll drop a note once we have a better idea of when we'll have it fixed.</p><p>Thanks for your patience.</p>

Nikkon0000
04-21-2009, 03:47 PM
<p>Bump</p><p>I cannot log in either,</p><p>HELP PLEASE</p>

Rothgar
04-21-2009, 03:50 PM
<p>This appears to be a connection issue between some of the Befallen servers.  We will be restarting them shortly to resolve the issue.</p><p>Sorry for the inconvenience!</p>

Loogi
04-21-2009, 03:50 PM
<p>I still cant log into my chars as of 2:50pm EDT. Befallen server also.  It doesnt matter if they are camped in guild hall or inn room.</p><p>Edited to add more information</p>

Froech
04-21-2009, 03:58 PM
<p>I think we're going to restart the server shortly. Should be happening in the next half an hour or so (we need to notify folks in the game and give them time to log off), and it may be a little slow to be opened back up, since we really want to double check that it is working before we let you all back in <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p><p>We've had no reports of this behaviour being seen on any other servers, so if you're seeing it, and not on Befallen, please pipe up!</p>

SBarastl
04-21-2009, 04:00 PM
<p>Thanks for the updates!</p>

Shyrah
04-21-2009, 05:07 PM
<p><span style="color: #00ccff;"><span style="font-size: medium;">I want to thank the Developer that actually logged into the Befallen server and commincated with the player base. It is extremely refreshing to see this type of interaction between SOE employees and their customer base. I wish more online gaming companies would do the same. Thanks for the personal touch, it means more to us than I am sure we can express. So many companies have lost that "human" touch and have resorted to only using e-mails and automated systems that takes an act of God to get through to a live representative.</span></span></p><p><span style="color: #00ccff;"><span style="font-size: medium;"> Three cheers for you ladies and gentleman at Sony.</span></span></p><p><span style="font-size: xx-small;">Celtika-30 Fury</span></p><p><span style="font-size: xx-small;">Kyst-60 Templar</span></p><p><span style="font-size: xx-small;">Celtess-51 Mystic</span></p><p><span style="font-size: xx-small;">Shyrah-33 Wizard</span></p>

Rothgar
04-21-2009, 05:12 PM
<p>Befallen is back up and unlocked.  All instances appear to be working.  Please let us know if you're still having any issues with logging characters into guild halls or other instances.</p>

RogueSpideyChick
04-21-2009, 05:15 PM
<p>my characters are still stuck. one in the stonestair byway crafting instance (that i was finally able to load for a brief time before the server was restarted), & the other in the antonica guild hall.</p>

Rothgar
04-21-2009, 05:20 PM
<p><cite>Aricajade@Befallen wrote:</cite></p><blockquote><p>my characters are still stuck. one in the stonestair byway crafting instance (that i was finally able to load for a brief time before the server was restarted), & the other in the antonica guild hall.</p></blockquote><p>Since you were able to log in one of your characters after some time, you might have just been experiencing slow load times due to everyone coming back at once.  Please try your other characters again.  If you're still having an issue, PM me the character name and what zone they were in and I'll check it out.</p>

Froech
04-21-2009, 05:20 PM
<p>When posting more information in here, there are several items that would be helpful for us to help resolve the issue:</p><p>1) Server Name</p><p>2) Character Name</p><p>3) Guild name</p><p>That will give us enough data to at least look at what is happening <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

Asclepyus
04-21-2009, 05:25 PM
<p>Haven is down and my zerker is stuck in a zoning loop between FP and Haven.</p>

SBarastl
04-21-2009, 05:27 PM
<p><cite>Froech wrote:</cite></p><blockquote><p>When posting more information in here, there are several items that would be helpful for us to help resolve the issue:</p><p>1) Server Name</p><p>2) Character Name</p><p>3) Guild name</p><p>That will give us enough data to at least look at what is happening <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p></blockquote><p>Befallen Server</p><p>Drixx Do'Uthden</p><p>Blood Realm</p><p>Trying to zone into Lavastorm from the guild hall bell results in hanging at Loading Zone....  Been waiting for the zone over now for 3 minutes.  If I log and come back, it shows me back in the guild hall.</p>

Rerayn
04-21-2009, 05:28 PM
<p><span style="text-decoration: line-through;">Still having problems trying to logon, character was online before the server was shut down and is currently camped in New Tunaria.</span></p><p><span style="text-decoration: line-through;">Servername - Char - Guild: Befallen - Aphegas - The Council</span></p><p>After trying several times I got in</p>

RogueSpideyChick
04-21-2009, 05:34 PM
<p><cite>Froech wrote:</cite></p><blockquote><p>When posting more information in here, there are several items that would be helpful for us to help resolve the issue:</p><p>1) Server Name</p><p>2) Character Name</p><p>3) Guild name</p><p>That will give us enough data to at least look at what is happening <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p></blockquote><p>1. Befallen</p><p>2.  Aricajade (in guild hall) & Erynnyes (Nepeta Cataria)</p><p>3. Fallen</p><p>FINALLY was able to get in on both</p>

Malcomb
04-21-2009, 05:35 PM
<p>nvm, just worked finally</p>

Rothgar
04-21-2009, 05:44 PM
<p>We think we've identified the issue and I'm seeing people who previously had problems on Befallen now able to get into their zones.  If you think you're still having a problem, please try again and if you still aren't able to log in, let us know. </p><p>Thanks again for your patience.</p>