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View Full Version : Updater keeps restarting after it gets to zero


Meliado
04-20-2009, 02:21 AM
<p>I just reinstalled my game on my computer and need to redo the first big update. When it starts its all fine but once it gets to zero it jumps back up to 13 hours. Have done it twice now and i dont know how to get it to just finish. Im running windows xp and it worked before i reformatted my computer but now it wont. All my drivers are updated and everything is good just dont know what to do about this.</p><p>Figured this might help</p><p>(i know i dont have a video card right now <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" /> , but i know that is not the issue. I was playing the game BEFORE i reformatted on this computer. and i didn't have issues installing it the first time)</p><p>------------------System Information------------------Time of this report: 4/19/2009, 22:50:17       Machine name: X   Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.070227-2300)           Language: English (Regional Setting: English)System Manufacturer: Dell Inc.       System Model: Inspiron 530               BIOS: Phoenix - AwardBIOS v6.00PG          Processor: Intel(R) Core(TM)2 Duo CPU     E4600  @ 2.40GHz (2 CPUs)             Memory: 2038MB RAM          Page File: 780MB used, 3149MB available        Windows Dir: C:WINDOWS    DirectX Version: DirectX 9.0c (4.09.0000.0904)DX Setup Parameters: Not found     DxDiag Version: 5.03.2600.2180 32bit Unicode---------------Display Devices---------------        Card name: Intel(R) G33/G31 Express Chipset Family     Manufacturer: Intel Corporation        Chip type: Intel(R) GMA 3100         DAC type: Internal       Device Key: EnumPCIVEN_8086&DEV_29C2&SUBSYS_020D1028&REV_02   Display Memory: 128.0 MB     Current Mode: 1680 x 1050 (32 bit) (60Hz)          Monitor: Plug and Play Monitor  Monitor Max Res: 1600,1200      Driver Name: igxprd32.dll   Driver Version: 6.14.0010.4820 (English)      DDI Version: 9 (or higher)Driver Attributes: Final Retail Driver Date/Size: 7/16/2007 17:45:26, 57344 bytes      WHQL Logo'd: Yes  WHQL Date Stamp: n/a              VDD: n/a         Mini VDD: igxpmp32.sys    Mini VDD Date: 7/16/2007 17:45:26, 5760096 bytesDevice Identifier: {D7B78E66-6A82-11CF-4C61-0722A3C2CB35}        Vendor ID: 0x8086        Device ID: 0x29C2        SubSys ID: 0x020D1028      Revision ID: 0x0002      Revision ID: 0x0002      Video Accel:  Deinterlace Caps: n/a         Registry: OK     DDraw Status: Enabled       D3D Status: Enabled       AGP Status: Not AvailableDDraw Test Result: Not run D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not run</p>

Meliado
04-20-2009, 09:45 PM
<p>Well? Anyone?</p>

TSR-JamesM
04-21-2009, 08:29 PM
<p>Do you have any firewalls? They could easily cause this. If you do not want to uninstall them (Sony does not suggest you run an unprotected computer) you can enter the following files into the exceptions list.</p><p>EQ2.exe and EverQuest2.exe</p><p>You might need to forward the ports. This is a complicated issue and I would rather try and help you over the phone or through chat. The DXDiag you posted is good but to find web blocking software we need the MSinfo.txt. Please contact us:</p><p>You can reach us  Monday through Friday from 10:00 am - 7:00 pm PST, except holidays, at 1-858-537-0898.</p><p><a href="https://auth.station.sony.com/login?service=https%3A%2F%2Fhelp.station.sony.com% 2Fcgi-bin%2Fsoe.cfg%2Fphp%2Fenduser%2Fchat.php&theme=station&locale=en_US">chat support</a></p><p><a href="https://auth.station.sony.com/login?service=https%3A%2F%2Fhelp.station.sony.com% 2Fcgi-bin%2Fsoe.cfg%2Fphp%2Fenduser%2Fask.php&theme=station&locale=en_US">email support</a></p>