Crashing to desktop at login [Archive] - EQ2 Forum Archive @ EQ2Wire

Trellium

04-18-2009, 09:33 AM

I am randomly crashing to desktop with a Divide by Zero error. About two out of three tries work, then the crash. It doesn't get to Character Select, but seems to get close to showing it. No other applications were running when this crash happened. EQ2 was the first app run in the morning on a freshly booted computer.Crashlog.txt :build="SOEBuild=5576L" version="SOEVersionString=2009/4/14 12:36:48"build_type="USER OPTIMIZED" ls_address="none" zone="" loc=" 0.00 0.00 0.00"performance="7" stack="0085bad3 008519bc 0084eb52 0084a30b 0046e1fe 0047b225 0041f12c "EQ2_crash.log has (excluded stack info since it won't let me post that much):SOEBuild=5576LSOEVersionString=2009/4/14 12:36:48EVERQUEST2 CRASH LOG=============================================== ================================================== =Unhandled exception EXCEPTION_INT_DIVIDE_BY_ZERO at 0x0085BAD3Game Data: SOEBuild: SOEBuild=5576L SOEVersionString: SOEVersionString=2009/4/14 12:36:48 OS Version: 5.1.2600 Service Pack 3 VER_NT_WORKSTATION CPU: 2 x86 AuthenticAMD 4MHz RDTSC MSR CMPXCHG8 SSE SSE2 DirectX Version: 9.0c Video Card/Driver: [NVIDIA GeForce 7600 GT ] [nv4_disp.dll] 6.14.11.8250 {d7b71e3e-40d1-11cf-c87b-1ee600c2cb35} Time at crash: Sat Apr 18 05:05:20 2009 Login Server: none Performance: 7 Game Uptime: 53 seconds Position last frame: 0.00, 0.00, 0.00 Zone name: Time in Zone: 0 seconds Previous Zone name: Multi-core support: enabled Low-Memory Mode: disabledThread Data: Primary Thread Id: 1392 Current Thread Id: 1392 Current Thread Priority: 0Memory: AddressLimitMB: 2048 Load: 19% Total physical: 3220664320 Free physical: 2593325056 Total pagefile: 4294967295 Free pagefile: 4294967295 Total virtual: 2147352576 Free virtual: 1957072896Memory Manager: Allocations: 39019 Bytes Allocated: 68286416 Max Allocations: 39020 Max Bytes Allocated: 69659408 System Memory Allocated (MB): 68 Limit: 2048 Number of Allocate Calls: 119753 Number of Free Calls: 80734Registers: EAX 0x00000008 EBX 0x00000003 ECX 0x00000000 EDX 0x00000048 ESI 0x0013F7C0 EDI 0x00000002 GS 0x00000000 FS 0x0000003B ES 0x00000023 DS 0x00000023 EBP 0x0013F774 ESP 0x0013F760 EIP 0x0085BAD3 FLAGS 0x00010297 CS 0x0000001B SS 0x00000023FPU Registers: CW 0xFFFF037F SW 0xFFFF0020 TW 0xFFFFFFFFFPU Rounding Mode: NearestCall Stack: 0x0085BAD3 in G:GamesEverQuest2EverQuest2.exe 0x008519BC in G:GamesEverQuest2EverQuest2.exe 0x0084EB52 in G:GamesEverQuest2EverQuest2.exe 0x0084A30B in G:GamesEverQuest2EverQuest2.exe 0x0046E1FE in G:GamesEverQuest2EverQuest2.exe 0x0047B225 in G:GamesEverQuest2EverQuest2.exe 0x0041F12C in G:GamesEverQuest2EverQuest2.exeEnd of Call Stack

Trellium

04-18-2009, 09:41 AM

EQ2_Recent.ini:cl_version_recent 18cl_username xcl_autoplay_world Lucan DLereepilepsy_warning_seen truecl_show_voice_tutorial falseeu_merge_seen truecl_picked_configuration truechat_autoswitch_chat_type truecl_maximized falsecl_screenwidth_windowed 1680cl_screenheight_windowed 1025r_performance 7last_selected_char_id 875123cl_movie_enabled falseshow_last_xp_bar_changed 0ts_hotkey_order 4 5 3 1 2 0r_performance 7cl_fullscreen falsecl_screenwidth 1680cl_screenheight 1050cl_screenrefresh 60cl_multicore truecl_triple_buffer truer_reuse_vertex_buffers trueo_max_farplane 489.600006r_fast_layer_min_distance 26.090000letterbox_frame_visible falsecl_textureshrink 1cl_charactertextureshrink 1r_bloom_atmospheric falsesplash_particles_enabled truer_drawocean_quality 3r_distancetonotrenderreflections 195.200012r_reflections 0r_particle_priority 2r_particle_lod_scale 0.100000r_point_particle_near_plane -1.000000r_point_particle_max_size 0.750000r_light_priority 1r_max_torches 2r_max_lights 5r_max_spec_lights 2r_light_bump_max_distance 10.000000r_min_dir_ambient_intensity 0.365000r_shadows_torch falser_shadows_characters falser_shadows_keep falser_ec_max_lod0 4r_ec_max_lod1 25r_min_anim_update_rate 0.100000r_anim_update_start 0.030000r_initial_point_weight 0.850000r_particle_cloth falsecl_show_cloaks falser_gamma 1.265000r_contrast 1.110000r_brightness 0.010000ics_maxcameradistance 35.000000ics_combatautoface falsemouselook_sensitivity 0.306500sound_provider Miles Fast 2D Positional Audiospeakers System Defaultmaster_volume 0.790000movie_volume 0.000000music_volume 0.730000combat_music_volume 0.710000voice_volume 0.690000vc_volume 0.000000sfx_volume 0.800000ambient_volume 0.850000resident_sound_volume 0.720000force_looped_music falseuse_voice_cache trueenable_pitch_shifting truemax_active_sounds 29max_footstep_dist 25.000000vc_enabled falsevc_volume 0.000000cl_filter_client_text falser_target_encounter_arrow truer_target_arrow_alpha 1.000000r_arrow_effect_scale 0.250000r_target_effect_alpha 1.000000r_target_mouse_over_glow 0.180000r_target_encounter_mouse_over_glow 0.220000r_implied_target_glow 0.420000cl_hotkey_tooltip_delay 32cl_hotbar_spell_tooltip_description truecon_version 0r_target_name_background_alpha 1.000000chatbubble_show_self_name_mode 0chatbubble_show_bars_pc_group truechatbubble_show_bars_npc_encounter truechatbubble_show_bars_dont_show_full falsecl_show_quest_giver_icons_outleveled trueonscreen_msg_speed_scale 1.276000onscreen_msg_enable_skillup truetradeskill_showexamine falseics_autoescapechatdelay 180chat_clickthrough truechat_fontsize 18cl_logchat truecl_extended_quest_completion_logging truecl_extended_death_location_logging truecl_extended_loot_location_logging trueinstruction_ignore_all truer_alrm_abs_time_hr 12cl_use_default_log_file true

Trellium

04-18-2009, 09:51 AM

DXDiag produces (removed system devices onward due to posting limits):------------------System Information------------------Time of this report: 4/18/2009, 05:44:07 Machine name: xxxxxxxxxx Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234) Language: English (Regional Setting: English)System Manufacturer: GBT___ System Model: NVDAACPI BIOS: Award Modular BIOS v6.00PG Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4000+, MMX, 3DNow (2 CPUs), ~2.1GHz Memory: 3072MB RAM Page File: 355MB used, 4601MB available Windows Dir: D:WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904)DX Setup Parameters: Not found DxDiag Version: 5.03.2600.5512 32bit Unicode------------DxDiag Notes------------ DirectX Files Tab: No problems found. Display Tab 1: No problems found. Sound Tab 1: No problems found. Music Tab: No problems found. Input Tab: No problems found. Network Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (n/a)DirectDraw: 0/4 (retail)DirectInput: 0/5 (n/a)DirectMusic: 0/5 (n/a)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)---------------Display Devices--------------- Card name: NVIDIA GeForce 7600 GT Manufacturer: NVIDIA Chip type: GeForce 7600 GT DAC type: Integrated RAMDAC Device Key: EnumPCIVEN_10DE&DEV_0391&SUBSYS_C6153842&REV_A1 Display Memory: 256.0 MB Current Mode: 1680 x 1050 (32 bit) (60Hz) Monitor: Plug and Play Monitor Monitor Max Res: 1600,1200 Driver Name: nv4_disp.dll Driver Version: 6.14.0011.8250 (English) DDI Version: 9 (or higher)Driver Attributes: Final Retail Driver Date/Size: 3/27/2009 10:03:00, 6186880 bytes WHQL Logo'd: n/a WHQL Date Stamp: n/a VDD: n/a Mini VDD: nv4_mini.sys Mini VDD Date: 3/27/2009 10:03:00, 6280416 bytesDevice Identifier: {D7B71E3E-40D1-11CF-C87B-1EE600C2CB35} Vendor ID: 0x10DE Device ID: 0x0391 SubSys ID: 0xC6153842 Revision ID: 0x00A1 Revision ID: 0x00A1 Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch Registry: OK DDraw Status: Enabled D3D Status: Enabled AGP Status: EnabledDDraw Test Result: Not run D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not run-------------Sound Devices------------- Description: Realtek HD Audio output Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0883&SUBSYS_1458E601&REV_1000 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RtkHDAud.sys Driver Version: 5.10.0000.5694 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 8/27/2008 02:22:24, 4754432 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Full Cap Flags: 0x0 Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: Yes, Yes I3DL2(tm) Listen/Src: Yes, YesSensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: Not run---------------------Sound Capture Devices--------------------- Description: Realtek HD Audio Input Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: RtkHDAud.sys Driver Version: 5.10.0000.5694 (English) Driver Attributes: Final Retail Date and Size: 8/27/2008 02:22:24, 4754432 bytes Cap Flags: 0x0 Format Flags: 0x0 Description: Realtek HD Digital input Default Sound Capture: No Default Voice Capture: No Driver Name: RtkHDAud.sys Driver Version: 5.10.0000.5694 (English) Driver Attributes: Final Retail Date and Size: 8/27/2008 02:22:24, 4754432 bytes Cap Flags: 0x0 Format Flags: 0x0-----------DirectMusic----------- DLS Path: D:WINDOWSSYSTEM32driversGM.DLS DLS Version: 1.00.0016.0002 Acceleration: n/a Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal Registry: OK Test Result: Not run-------------------DirectInput Devices------------------- Device Name: Mouse Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/aPoll w/ Interrupt: No Registry: OK-----------USB Devices-----------+ USB Root Hub| Vendor/Product ID: 0x10DE, 0x026D| Matching Device ID: usbroot_hub| Service: usbhub| Driver: usbhub.sys, 4/13/2008 23:15:38, 59520 bytes| Driver: usbd.sys, 8/4/2004 04:00:00, 4736 bytes----------------Gameport Devices----------------------------PS/2 Devices------------+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard| Matching Device ID: *pnp0303| Service: i8042prt| Driver: i8042prt.sys, 4/13/2008 23:48:02, 52480 bytes| Driver: kbdclass.sys, 4/13/2008 23:09:48, 24576 bytes| + Terminal Server Keyboard Driver| Matching Device ID: rootrdp_kbd| Upper Filters: kbdclass| Service: TermDD| Driver: termdd.sys, 4/14/2008 05:43:22, 40840 bytes| Driver: kbdclass.sys, 4/13/2008 23:09:48, 24576 bytes| + PS/2 Compatible Mouse| Matching Device ID: *pnp0f13| Service: i8042prt| Driver: i8042prt.sys, 4/13/2008 23:48:02, 52480 bytes| Driver: mouclass.sys, 4/14/2008 04:51:44, 23040 bytes| + Terminal Server Mouse Driver| Matching Device ID: rootrdp_mou| Upper Filters: mouclass| Service: TermDD| Driver: termdd.sys, 4/14/2008 05:43:22, 40840 bytes| Driver: mouclass.sys, 4/14/2008 04:51:44, 23040 bytes----------------------------DirectPlay Service Providers----------------------------DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not runDirectPlay Test Result: Not runRegistry: OK-------------------DirectPlay Adapters-------------------DirectPlay8 Serial Service Provider: COM1DirectPlay8 Serial Service Provider: COM2DirectPlay8 TCP/IP Service Provider: LAN Connection - IPv4 - -----------------------DirectPlay Voice Codecs-----------------------Voxware VR12 1.4kbit/sVoxware SC06 6.4kbit/sVoxware SC03 3.2kbit/sMS-PCM 64 kbit/sMS-ADPCM 32.8 kbit/sMicrosoft GSM 6.10 13 kbit/sTrueSpeech(TM) 8.6 kbit/s-------------------------DirectPlay Lobbyable Apps-------------------------------------------------Disk & DVD/CD-ROM Drives------------------------ Drive: C: Free Space: 25.1 GBTotal Space: 38.1 GBFile System: NTFS Model: Maxtor 4D040H2 Drive: D: Free Space: 19.1 GBTotal Space: 30.0 GBFile System: NTFS Model: WDC WD1600JS-00NCB1 Drive: F: Free Space: 19.0 GBTotal Space: 50.0 GBFile System: NTFS Model: WDC WD1600JS-00NCB1 Drive: G: Free Space: 40.9 GBTotal Space: 72.6 GBFile System: NTFS Model: WDC WD1600JS-00NCB1 Drive: R: Model: _NEC DVD_RW ND-3550A Driver: d:windowssystem32driverscdrom.sys, 5.01.2600.5512 (English), 4/13/2008 23:10:48, 62976 bytes