GU 51 patching problem

[yunalesca]

<p>I was trying to patch after GU 51 and was really suprised that I got a 20 hours + download whereas there was no problem playing just 1 day prior to the patch. I looked at the file structures and found out that the patcher does not recognize c:program files/sony where the eq2 files normally are but instead, trying to redownload the whole game into c:/users/admin. This is happening simultaneously on all 3 of my computers after GU 51. I run Windows xp btw. My question is how do you redirect your patcher so that it will acknowledge the files in my eq2 folder and thus patch correctly?</p>

[TSR-JamesM]

<p>Saddly we have this issue every time we run a patch. Quite often it is a port issue. This can occur in different places. So we start with your router.</p><p>You might  like to try power cycling your router or modem. Unplug the item from its electrical source for one full minute. Plug it back in and allow all the lights to come back on. It is probably best to have the computer shut down until the modem or router is fully booted up again. Hopefull this will cause the tiny peice of memory which contains the ports to be blocked, to be lost and the router will start with out those ports blocked.</p><p>Your firewall and you.</p><p>Firewalls block ports. Our games use plenty of ports. You can port forward! This means that you can tell your firewall ( and your router) which ports that it needs to keep open. Here is the list of ports. Please look up the manufacturer of your firewall or router on line and get help in port forwarding. Not the least complicated prceedure. Well any way ports:</p><p>The following information might be helpful if you need to troubleshoot a connection that utilizes routers, switches, or software-based firewalls:EverQuest II LaunchPad and Patch Servers A TCP connection is initiated from the LaunchPad client port > 1023 to patch.station.sony.com port 7000. A UDP connection is initiated from the LaunchPad client port > 1023 to sdlaunchpad1.station.sony.com and sdlaunchpad2.station.sony.com port range 3016-3021 and 9700-9703.EverQuest II Patch:A TCP connection is initiated from the EverQuest II client port > 1023 to patch.everquest2.com, abepatch.everquest2.com, laepatch.everquest2.com, or amspatch.everquest2.com at port 7010. Some of the above patchers resolve to multiple IP addresses, so if you have a strict outbound firewalling policy, be sure to check for all IP addresses using a DNS lookup tool.EverQuest II Game Client:UDP connections are initiated from the EverQuest II client port >1023 to servers on UDP ports 9100, and UDP ports in the range 32800-33000. Additionally, ICMP messages type 0 (echo reply), 3 (unreachable), 8 (echo request) and 11 (expired) should be permitted bi-directionally between the client PC and the EverQuest II servers.EverQuest II Servers Subnets:There are multiple IP addresses for the Patch and LaunchPad clusters, and they may change as the network demands, so check often using a DNS lookup tool if you provide a specific firewall rule for these services. The EverQuest II server IP addresses are currently in these subnets: 64.37.158.*, 199.108.11.*, 199.108.12.*, 199.108.13.*, 199.108.202.*, 199.108.203.*, 195.33.135.*</p>

[hugian]

<p>Thank you for the info. Now I know where to start looking for the problem. <img src="/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" alt="SMILEY" /></p>

[TSR-JamisonW]

<p>What does it say for "Target:" and "Start In:" if you right-click on your EQ2 icon on the desktop and choose Properties?</p>