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Lytherion
04-02-2009, 09:42 AM
<p>Any ETA when SOE will fix this?</p><p>I can play other online games just fine so it's not my computer thats at fault.</p><p>I really like this game but it's unplayable in it's current state.</p>

ganjookie
04-02-2009, 10:15 AM
<p>Maybe post some specs so we can check what could cause the issue with your hardware....I and many many others do not have this issue.</p>

Detor
04-02-2009, 12:26 PM
<p><cite>Lytherion wrote:</cite></p><blockquote><p>I can play other online games just fine so it's not my computer thats at fault.</p></blockquote><p>Keep in mind certain games might stress a computer more than others, stability in one computer program doesn't guarantee stability in others even if both pieces of software were to have 0 bugs due to the nature of the various ways your memory and your CPU can malfunction.</p>

Trellium
04-02-2009, 07:46 PM
<p>I have the same issue as the OP. I have been running EQ2 for years, this crashing been happening since the big patch this week. This patch was fairly buggy, with the servers being reset often and all that, so I just figured they would fix this as part of the process.</p><p>The system crashes almost immediately, I don't even get to character select. It happens randomly about 70% of the time. Sometimes it works though. If it does work, and it crashes as I exit then the next attempt to load the game always fails. Often rebooting can help, but starting today nothing is working at all and I get repeated crashes while loading EQ.</p><p>I am downloading the newest Nvidia drivers (just released today), but mine existing ones are fairly current (upgraded them about 2 months ago).</p><p>Here is the crash log:</p><p>SOEBuild=5543LSOEVersionString=2009/3/31 15:39:35EVERQUEST2 CRASH LOG=============================================== ================================================== =Unhandled exception EXCEPTION_INT_DIVIDE_BY_ZERO at 0x00857443Game Data:    SOEBuild: SOEBuild=5543L    SOEVersionString: SOEVersionString=2009/3/31 15:39:35    OS Version: 5.1.2600 Service Pack 3 VER_NT_WORKSTATION    CPU: 2 x86 AuthenticAMD 4MHz RDTSC MSR CMPXCHG8 SSE SSE2    DirectX Version: 9.0c    Video Card/Driver: [NVIDIA GeForce 7600 GT ] [nv4_disp.dll] 6.14.11.8520 {d7b71e3e-40d1-11cf-ba7a-1ee600c2cb35}    Time at crash: Thu Apr 02 15:26:48 2009    Login Server: none    Performance: 7    Game Uptime: 55 seconds    Position last frame: 0.00, 0.00, 0.00    Zone name: ZoneScene::onOpen    Time in Zone: 1 seconds    Previous Zone name:     Multi-core support: enabled    Low-Memory Mode: disabledThread Data:    Primary Thread Id: 2240    Current Thread Id: 2240    Current Thread Priority: 0Memory:    AddressLimitMB: 2048    Load:           19%    Total physical: 3220664320    Free  physical: 2591477760    Total pagefile: 4294967295    Free  pagefile: 4294967295    Total virtual:  2147352576    Free  virtual:  1952841728Memory Manager:    Allocations:                  39914    Bytes Allocated:              68958272    Max Allocations:              39922    Max Bytes Allocated:          70355344    System Memory Allocated (MB): 68    Limit:                        2048    Number of Allocate Calls:     119279    Number of Free Calls:         79365Registers:           EAX 0x00000003           EBX 0x00000003           ECX 0x00000000           EDX 0x0000002D           ESI 0x0013F7C0           EDI 0x00000002            GS 0x00000000            FS 0x0000003B            ES 0x00000023            DS 0x00000023           EBP 0x0013F774           ESP 0x0013F760           EIP 0x00857443         FLAGS 0x00010297            CS 0x0000001B            SS 0x00000023FPU Registers:            CW 0xFFFF037F            SW 0xFFFF0020            TW 0xFFFFFFFFFPU Rounding Mode: NearestCall Stack:    0x00857443 in F:GamesEverQuest2EverQuest2.exe    0x0084D32C in F:GamesEverQuest2EverQuest2.exe    0x0084A4C2 in F:GamesEverQuest2EverQuest2.exe    0x00845C7B in F:GamesEverQuest2EverQuest2.exe    0x0046DF1E in F:GamesEverQuest2EverQuest2.exe    0x0047AEE5 in F:GamesEverQuest2EverQuest2.exe    0x0041F12C in F:GamesEverQuest2EverQuest2.exeEnd of Call Stack</p>

Trellium
04-02-2009, 07:47 PM
<p>continued ...</p><p>Stack Scan:    0x0013F760: 0x01B8E7E0    0x0013F764: 0x01B8E710    0x0013F768: 0x01AC83F0    0x0013F76C: 0x00000000    0x0013F770: 0x2C000000    0x0013F774: 0x0013F794    0x0013F778: 0x0084D32C, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F77C: 0x00000008    0x0013F780: 0x00000001    0x0013F784: 0x00000100    0x0013F788: 0x00000003    0x0013F78C: 0x00000000    0x0013F790: 0x02DFE7D0    0x0013F794: 0x0013F7A8    0x0013F798: 0x0084A4C2, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F79C: 0x0013F7C0    0x0013F7A0: 0x00000100    0x0013F7A4: 0x00000159    0x0013F7A8: 0x0013F8C4    0x0013F7AC: 0x00845C7B, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F7B0: 0x0013F7C0    0x0013F7B4: 0x00000100    0x0013F7B8: 0x00000159    0x0013F7BC: 0x00000000    0x0013F7C0: 0x00003533    0x0013F7C4: 0x011C1FFC, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F7C8: 0x00000001    0x0013F7CC: 0x08E2E4A0    0x0013F7D0: 0x0013F800    0x0013F7D4: 0x010A74E0, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F7D8: 0x00C13B70, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F7DC: 0x011C1FFC, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F7E0: 0x00000001    0x0013F7E4: 0x00C15141, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F7E8: 0x011C1FFC, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F7EC: 0x00000001    0x0013F7F0: 0x0013F828    0x0013F7F4: 0x08E2E3F0    0x0013F7F8: 0x062A41E0    0x0013F7FC: 0x007A43A6, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F800: 0x08E2E3F0    0x0013F804: 0x0013F820    0x0013F808: 0x00C15EC6, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F80C: 0x011C1FFC, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F810: 0x00C16711, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F814: 0x02D2AC90    0x0013F818: 0x00B24654, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F81C: 0x011C1F74, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F820: 0x062A75B0    0x0013F824: 0x00B0CF17, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F828: 0x08E2E3F0    0x0013F82C: 0x0000001B    0x0013F830: 0x062A76F4    0x0013F834: 0x062A75B0    0x0013F838: 0x00000009    0x0013F83C: 0x01B8E7E0    0x0013F840: 0x0013F878    0x0013F844: 0x00DDE85B, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F848: 0xFFFFFFFF, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F84C: 0x00B0DC9E, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F850: 0x01B8E7E0    0x0013F854: 0x062A75CC    0x0013F858: 0x00000009    0x0013F85C: 0x06271A68    0x0013F860: 0x08E2E405    0x0013F864: 0x08E2E40B    0x0013F868: 0x0013FC54    0x0013F86C: 0x00E3AD38, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F870: 0xFFFFFFFF, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F874: 0x00B193D6, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F878: 0x0013FC54    0x0013F87C: 0x00E3AD98, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F880: 0xFFFFFFFF, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F884: 0x00B194F3, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F888: 0x01B8E7FC    0x0013F88C: 0x01B8E7E0    0x0013F890: 0x00000009    0x0013F894: 0x0348B140    0x0013F898: 0x01B8E7FC    0x0013F89C: 0x00979779, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F8A0: 0x07D14470    0x0013F8A4: 0x0097F48A, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F8A8: 0x01B8E710    0x0013F8AC: 0x01B8E7E0    0x0013F8B0: 0x02DFE7D0    0x0013F8B4: 0x0013FC64    0x0013F8B8: 0x082DF6D4    0x0013F8BC: 0x00000001    0x0013F8C0: 0x00000000    0x0013F8C4: 0x0013FC64    0x0013F8C8: 0x0046DF1E, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F8CC: 0x0013F8F0    0x0013F8D0: 0x00000159    0x0013F8D4: 0x00000000    0x0013F8D8: 0x3F0FDF3C    0x0013F8DC: 0x02DFE7D0    0x0013F8E0: 0x01A40CD0    0x0013F8E4: 0x4FE5301D, in D:WINDOWSsystem32d3d9.dll (0x4fdd0000)    0x0013F8E8: 0x4FE53029, in D:WINDOWSsystem32d3d9.dll (0x4fdd0000)    0x0013F8EC: 0x035924C0    0x0013F8F0: 0x49D53BA8    0x0013F8F4: 0x02B247F0    0x0013F8F8: 0x0000001A    0x0013F8FC: 0x08F8E700    0x0013F900: 0x08F8E708    0x0013F904: 0x08F8E70C    0x0013F908: 0x00000004    0x0013F90C: 0x008C0ACC, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F910: 0x0013F988    0x0013F914: 0x00000000    0x0013F918: 0x3F000000    0x0013F91C: 0x08F8E720    0x0013F920: 0x08F8E72A    0x0013F924: 0x08F8E72C    0x0013F928: 0x082DF290    0x0013F92C: 0x000007D9    0x0013F930: 0x008C1EDF, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F934: 0x0013F988    0x0013F938: 0x00000000    0x0013F93C: 0x0000000F    0x0013F940: 0x00000002    0x0013F944: 0x05438398    0x0013F948: 0x054383AC    0x0013F94C: 0x054383AE    0x0013F950: 0x00000030    0x0013F954: 0x0066A5A9, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F958: 0x01A64940    0x0013F95C: 0x00000092    0x0013F960: 0x03478640    0x0013F964: 0x01149BC8, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F968: 0x082C8770    0x0013F96C: 0x7E4191A9, in D:WINDOWSsystem32USER32.dll (0x7e410000)    0x0013F970: 0x0013F9A8    0x0013F974: 0x7E418FE7, in D:WINDOWSsystem32USER32.dll (0x7e410000)    0x0013F978: 0x7E418FFB, in D:WINDOWSsystem32USER32.dll (0x7e410000)    0x0013F97C: 0x01A64940    0x0013F980: 0x02B247F0    0x0013F984: 0x01149BC8, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013F988: 0x00000001    0x0013F98C: 0x00000000    0x0013F990: 0x0013F97C    0x0013F994: 0x0000027C    0x0013F998: 0x0013FE64    0x0013F99C: 0x7E44048F, in D:WINDOWSsystem32USER32.dll (0x7e410000)    0x0013F9A0: 0x00000CCB    0x0013F9A4: 0x00000000    0x0013F9A8: 0x000003A1    0x0013F9AC: 0x00000000    0x0013F9B0: 0x0000000D    0x0013F9B4: 0x00000000    0x0013F9B8: 0x00000007    0x0013F9BC: 0x00000000    0x0013F9C0: 0x00000000    0x0013F9C4: 0x00000000    0x0013F9C8: 0x00000000    0x0013F9CC: 0x00000000    0x0013F9D0: 0x00000000    0x0013F9D4: 0x00000000    0x0013F9D8: 0x00000000    0x0013F9DC: 0x00000000    0x0013F9E0: 0x00000000    0x0013F9E4: 0x00000000    0x0013F9E8: 0x00000006    0x0013F9EC: 0x00000000    0x0013F9F0: 0x00000002    0x0013F9F4: 0x00000000    0x0013F9F8: 0x0000000A    0x0013F9FC: 0x00000000    0x0013FA00: 0x00000000    0x0013FA04: 0x00000000    0x0013FA08: 0x0003224E    0x0013FA0C: 0x00000000    0x0013FA10: 0x0000005D    0x0013FA14: 0x0000005D    0x0013FA18: 0x0000005D    0x0013FA1C: 0x0000005D    0x0013FA20: 0x00000159    0x0013FA24: 0x00000000    0x0013FA28: 0x00000002    0x0013FA2C: 0x00000000    0x0013FA30: 0x00000001    0x0013FA34: 0x00000000    0x0013FA38: 0x00000001    0x0013FA3C: 0x00000000    0x0013FA40: 0x00000002    0x0013FA44: 0x00000000    0x0013FA48: 0x3F800000    0x0013FA4C: 0x3F800000    0x0013FA50: 0x07D136F0    0x0013FA54: 0x007A43A6, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013FA58: 0x05438398    0x0013FA5C: 0x0013FA78    0x0013FA60: 0x00C15EC6, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013FA64: 0x011C1FFC, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013FA68: 0x00C16711, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013FA6C: 0x00000000    0x0013FA70: 0x00B24654, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013FA74: 0x011C1F70, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013FA78: 0x08708E80    0x0013FA7C: 0x00B0CF17, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013FA80: 0x05438398    0x0013FA84: 0x00000013    0x0013FA88: 0x00000000    0x0013FA8C: 0x08708E80    0x0013FA90: 0x0013FB8C    0x0013FA94: 0x08708E80    0x0013FA98: 0x02B33390    0x0013FA9C: 0x08E2E4A0    0x0013FAA0: 0x08E2E4A0    0x0013FAA4: 0x08E2E4B0    0x0013FAA8: 0x08E2E490    0x0013FAAC: 0x08E2E490    0x0013FAB0: 0x08E2E4A0    0x0013FAB4: 0x05438398    0x0013FAB8: 0x054383A9    0x0013FABC: 0x054383AB    0x0013FAC0: 0x0013FB2C    0x0013FAC4: 0x00E3AD38, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013FAC8: 0xFFFFFFFF, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013FACC: 0x00B0CF64, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013FAD0: 0x00B0CFCD, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013FAD4: 0x00000000    0x0013FAD8: 0x08708E80    0x0013FADC: 0x0013FAE8    0x0013FAE0: 0x01708E80    0x0013FAE4: 0x00B0D6AB, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013FAE8: 0x08708E80    0x0013FAEC: 0x076254C0    0x0013FAF0: 0x00B40BC5, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013FAF4: 0x076254B0    0x0013FAF8: 0x076254C0    0x0013FAFC: 0x0013FB0C    0x0013FB00: 0x0013FB0B    0x0013FB04: 0x08708E80    0x0013FB08: 0x01DCDD01    0x0013FB0C: 0x0013FB20    0x0013FB10: 0x00B430B6, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013FB14: 0x08706D90    0x0013FB18: 0x01DCDD01    0x0013FB1C: 0x08706D90    0x0013FB20: 0x087088E0    0x0013FB24: 0x076254C4    0x0013FB28: 0x00B40BC5, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013FB2C: 0x076254B0    0x0013FB30: 0x076254C4    0x0013FB34: 0x0013FB44    0x0013FB38: 0x0013FB43    0x0013FB3C: 0x087088E0    0x0013FB40: 0x01A40C00    0x0013FB44: 0x0013FB58    0x0013FB48: 0x00B430B6, in F:GamesEverQuest2EverQuest2.exe (0x00400000)    0x0013FB4C: 0x087084D0    0x0013FB50: 0x01A40C00    0x0013FB54: 0x08708E80    0x0013FB58: 0x076254C0    0x0013FB5C: 0x00B40BC5, in F:GamesEverQuest2EverQuest2.exe (0x00400000)End of Stack Scan</p>

Trellium
04-02-2009, 07:56 PM
<p>Well pooh. the Nvidia driver download site just went down when I was at about 90% complete and I can't seem to reconnect.</p>

Lytherion
04-03-2009, 07:54 AM
<p><cite>Kithal@Permafrost wrote:</cite></p><blockquote><p>Maybe post some specs so we can check what could cause the issue with your hardware....I and many many others do not have this issue.</p></blockquote><p>OK, here goes:</p><p>CPU: AMD Athlon 64 4000+ 2.4GHz</p><p>Graphics card: nVidia GeForce 9800 GTX+</p><p>Sound chip: Realtek AC97</p><p>Memory: 2GB DDR 400MHz Corsair "value" RAM</p><p>Hard disk drive: 250GB Maxtor SATA II</p>

TSR-JamisonW
04-03-2009, 04:34 PM
<p><cite>Lytherion wrote:</cite></p><blockquote><p><cite>Kithal@Permafrost wrote:</cite></p><blockquote><p>Maybe post some specs so we can check what could cause the issue with your hardware....I and many many others do not have this issue.</p></blockquote><p>OK, here goes:</p><p>CPU: AMD Athlon 64 4000+ 2.4GHz</p><p>Graphics card: nVidia GeForce 9800 GTX+</p><p>Sound chip: Realtek AC97</p><p>Memory: 2GB DDR 400MHz Corsair "value" RAM</p><p>Hard disk drive: 250GB Maxtor SATA II</p></blockquote><p>On the face of it you should be OK.  Can you <a href="http://forums.station.sony.com/swg/posts/list.m?start=0&topic_id=284049#3199196" target="_blank">post your dxdiag information</a>, please?</p>

Lytherion
04-04-2009, 05:04 AM
<p>"Your post has exceeded the maximum size of (20,480) characters. Current body size: 90,020"</p><p>I give up, good bye EverQuest II.</p>

Trellium
04-04-2009, 12:25 PM
<p>From what I can tell, the newest NVidia drivers (date April 2, 2009) solve my issues for me.</p>

Wingrider01
04-04-2009, 01:30 PM
<p><cite>Lytherion wrote:</cite></p><blockquote><p>"Your post has exceeded the maximum size of (20,480) characters. Current body size: 90,020"</p><p>I give up, good bye EverQuest II.</p></blockquote><p>the stickied post explains how to break up the dxdiag and what pieces to post</p>

ganjookie
04-04-2009, 02:08 PM
<p><cite>Wingrider01 wrote:</cite></p><blockquote><p><cite>Lytherion wrote:</cite></p><blockquote><p>"Your post has exceeded the maximum size of (20,480) characters. Current body size: 90,020"</p><p>I give up, good bye EverQuest II.</p></blockquote><p>the stickied post explains how to break up the dxdiag and what pieces to post</p></blockquote><p>Wing we all know its hard to read directions...</p>

krazemorgan
04-05-2009, 08:25 AM
<p>Hello All... I am experiencing a 'black screen' crash during play - have been offline for a long time and only recently re-signed up.</p><p>Played for about an hour before the first crash - black screen - and nothing going.  Had to reboot or wait for an hour for it to come back up.</p><p>Now it happens after only 10 mins or so.  I updated my drivers hoping that would fix it.</p><p>Now it black screens for about 3-5 seconds then comes back about 80% of the time.</p><p>The other 20% it just restarts my whole computer!!</p><p>I googled the error and found that some EQ (not EQ2) players were having the same prob. </p><p>Any advice or is this a SOE issue?</p>