View Full Version : Constant crashes to desktop with error report
Lytherion
04-02-2009, 09:42 AM
<p>Any ETA when SOE will fix this?</p><p>I can play other online games just fine so it's not my computer thats at fault.</p><p>I really like this game but it's unplayable in it's current state.</p>
ganjookie
04-02-2009, 10:15 AM
<p>Maybe post some specs so we can check what could cause the issue with your hardware....I and many many others do not have this issue.</p>
Detor
04-02-2009, 12:26 PM
<p><cite>Lytherion wrote:</cite></p><blockquote><p>I can play other online games just fine so it's not my computer thats at fault.</p></blockquote><p>Keep in mind certain games might stress a computer more than others, stability in one computer program doesn't guarantee stability in others even if both pieces of software were to have 0 bugs due to the nature of the various ways your memory and your CPU can malfunction.</p>
Trellium
04-02-2009, 07:46 PM
<p>I have the same issue as the OP. I have been running EQ2 for years, this crashing been happening since the big patch this week. This patch was fairly buggy, with the servers being reset often and all that, so I just figured they would fix this as part of the process.</p><p>The system crashes almost immediately, I don't even get to character select. It happens randomly about 70% of the time. Sometimes it works though. If it does work, and it crashes as I exit then the next attempt to load the game always fails. Often rebooting can help, but starting today nothing is working at all and I get repeated crashes while loading EQ.</p><p>I am downloading the newest Nvidia drivers (just released today), but mine existing ones are fairly current (upgraded them about 2 months ago).</p><p>Here is the crash log:</p><p>SOEBuild=5543LSOEVersionString=2009/3/31 15:39:35EVERQUEST2 CRASH LOG=============================================== ================================================== =Unhandled exception EXCEPTION_INT_DIVIDE_BY_ZERO at 0x00857443Game Data: SOEBuild: SOEBuild=5543L SOEVersionString: SOEVersionString=2009/3/31 15:39:35 OS Version: 5.1.2600 Service Pack 3 VER_NT_WORKSTATION CPU: 2 x86 AuthenticAMD 4MHz RDTSC MSR CMPXCHG8 SSE SSE2 DirectX Version: 9.0c Video Card/Driver: [NVIDIA GeForce 7600 GT ] [nv4_disp.dll] 6.14.11.8520 {d7b71e3e-40d1-11cf-ba7a-1ee600c2cb35} Time at crash: Thu Apr 02 15:26:48 2009 Login Server: none Performance: 7 Game Uptime: 55 seconds Position last frame: 0.00, 0.00, 0.00 Zone name: ZoneScene::onOpen Time in Zone: 1 seconds Previous Zone name: Multi-core support: enabled Low-Memory Mode: disabledThread Data: Primary Thread Id: 2240 Current Thread Id: 2240 Current Thread Priority: 0Memory: AddressLimitMB: 2048 Load: 19% Total physical: 3220664320 Free physical: 2591477760 Total pagefile: 4294967295 Free pagefile: 4294967295 Total virtual: 2147352576 Free virtual: 1952841728Memory Manager: Allocations: 39914 Bytes Allocated: 68958272 Max Allocations: 39922 Max Bytes Allocated: 70355344 System Memory Allocated (MB): 68 Limit: 2048 Number of Allocate Calls: 119279 Number of Free Calls: 79365Registers: EAX 0x00000003 EBX 0x00000003 ECX 0x00000000 EDX 0x0000002D ESI 0x0013F7C0 EDI 0x00000002 GS 0x00000000 FS 0x0000003B ES 0x00000023 DS 0x00000023 EBP 0x0013F774 ESP 0x0013F760 EIP 0x00857443 FLAGS 0x00010297 CS 0x0000001B SS 0x00000023FPU Registers: CW 0xFFFF037F SW 0xFFFF0020 TW 0xFFFFFFFFFPU Rounding Mode: NearestCall Stack: 0x00857443 in F:GamesEverQuest2EverQuest2.exe 0x0084D32C in F:GamesEverQuest2EverQuest2.exe 0x0084A4C2 in F:GamesEverQuest2EverQuest2.exe 0x00845C7B in F:GamesEverQuest2EverQuest2.exe 0x0046DF1E in F:GamesEverQuest2EverQuest2.exe 0x0047AEE5 in F:GamesEverQuest2EverQuest2.exe 0x0041F12C in F:GamesEverQuest2EverQuest2.exeEnd of Call Stack</p>
Trellium
04-02-2009, 07:47 PM
<p>continued ...</p><p>Stack Scan: 0x0013F760: 0x01B8E7E0 0x0013F764: 0x01B8E710 0x0013F768: 0x01AC83F0 0x0013F76C: 0x00000000 0x0013F770: 0x2C000000 0x0013F774: 0x0013F794 0x0013F778: 0x0084D32C, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F77C: 0x00000008 0x0013F780: 0x00000001 0x0013F784: 0x00000100 0x0013F788: 0x00000003 0x0013F78C: 0x00000000 0x0013F790: 0x02DFE7D0 0x0013F794: 0x0013F7A8 0x0013F798: 0x0084A4C2, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F79C: 0x0013F7C0 0x0013F7A0: 0x00000100 0x0013F7A4: 0x00000159 0x0013F7A8: 0x0013F8C4 0x0013F7AC: 0x00845C7B, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F7B0: 0x0013F7C0 0x0013F7B4: 0x00000100 0x0013F7B8: 0x00000159 0x0013F7BC: 0x00000000 0x0013F7C0: 0x00003533 0x0013F7C4: 0x011C1FFC, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F7C8: 0x00000001 0x0013F7CC: 0x08E2E4A0 0x0013F7D0: 0x0013F800 0x0013F7D4: 0x010A74E0, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F7D8: 0x00C13B70, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F7DC: 0x011C1FFC, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F7E0: 0x00000001 0x0013F7E4: 0x00C15141, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F7E8: 0x011C1FFC, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F7EC: 0x00000001 0x0013F7F0: 0x0013F828 0x0013F7F4: 0x08E2E3F0 0x0013F7F8: 0x062A41E0 0x0013F7FC: 0x007A43A6, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F800: 0x08E2E3F0 0x0013F804: 0x0013F820 0x0013F808: 0x00C15EC6, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F80C: 0x011C1FFC, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F810: 0x00C16711, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F814: 0x02D2AC90 0x0013F818: 0x00B24654, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F81C: 0x011C1F74, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F820: 0x062A75B0 0x0013F824: 0x00B0CF17, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F828: 0x08E2E3F0 0x0013F82C: 0x0000001B 0x0013F830: 0x062A76F4 0x0013F834: 0x062A75B0 0x0013F838: 0x00000009 0x0013F83C: 0x01B8E7E0 0x0013F840: 0x0013F878 0x0013F844: 0x00DDE85B, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F848: 0xFFFFFFFF, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F84C: 0x00B0DC9E, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F850: 0x01B8E7E0 0x0013F854: 0x062A75CC 0x0013F858: 0x00000009 0x0013F85C: 0x06271A68 0x0013F860: 0x08E2E405 0x0013F864: 0x08E2E40B 0x0013F868: 0x0013FC54 0x0013F86C: 0x00E3AD38, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F870: 0xFFFFFFFF, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F874: 0x00B193D6, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F878: 0x0013FC54 0x0013F87C: 0x00E3AD98, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F880: 0xFFFFFFFF, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F884: 0x00B194F3, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F888: 0x01B8E7FC 0x0013F88C: 0x01B8E7E0 0x0013F890: 0x00000009 0x0013F894: 0x0348B140 0x0013F898: 0x01B8E7FC 0x0013F89C: 0x00979779, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F8A0: 0x07D14470 0x0013F8A4: 0x0097F48A, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F8A8: 0x01B8E710 0x0013F8AC: 0x01B8E7E0 0x0013F8B0: 0x02DFE7D0 0x0013F8B4: 0x0013FC64 0x0013F8B8: 0x082DF6D4 0x0013F8BC: 0x00000001 0x0013F8C0: 0x00000000 0x0013F8C4: 0x0013FC64 0x0013F8C8: 0x0046DF1E, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F8CC: 0x0013F8F0 0x0013F8D0: 0x00000159 0x0013F8D4: 0x00000000 0x0013F8D8: 0x3F0FDF3C 0x0013F8DC: 0x02DFE7D0 0x0013F8E0: 0x01A40CD0 0x0013F8E4: 0x4FE5301D, in D:WINDOWSsystem32d3d9.dll (0x4fdd0000) 0x0013F8E8: 0x4FE53029, in D:WINDOWSsystem32d3d9.dll (0x4fdd0000) 0x0013F8EC: 0x035924C0 0x0013F8F0: 0x49D53BA8 0x0013F8F4: 0x02B247F0 0x0013F8F8: 0x0000001A 0x0013F8FC: 0x08F8E700 0x0013F900: 0x08F8E708 0x0013F904: 0x08F8E70C 0x0013F908: 0x00000004 0x0013F90C: 0x008C0ACC, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F910: 0x0013F988 0x0013F914: 0x00000000 0x0013F918: 0x3F000000 0x0013F91C: 0x08F8E720 0x0013F920: 0x08F8E72A 0x0013F924: 0x08F8E72C 0x0013F928: 0x082DF290 0x0013F92C: 0x000007D9 0x0013F930: 0x008C1EDF, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F934: 0x0013F988 0x0013F938: 0x00000000 0x0013F93C: 0x0000000F 0x0013F940: 0x00000002 0x0013F944: 0x05438398 0x0013F948: 0x054383AC 0x0013F94C: 0x054383AE 0x0013F950: 0x00000030 0x0013F954: 0x0066A5A9, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F958: 0x01A64940 0x0013F95C: 0x00000092 0x0013F960: 0x03478640 0x0013F964: 0x01149BC8, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F968: 0x082C8770 0x0013F96C: 0x7E4191A9, in D:WINDOWSsystem32USER32.dll (0x7e410000) 0x0013F970: 0x0013F9A8 0x0013F974: 0x7E418FE7, in D:WINDOWSsystem32USER32.dll (0x7e410000) 0x0013F978: 0x7E418FFB, in D:WINDOWSsystem32USER32.dll (0x7e410000) 0x0013F97C: 0x01A64940 0x0013F980: 0x02B247F0 0x0013F984: 0x01149BC8, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013F988: 0x00000001 0x0013F98C: 0x00000000 0x0013F990: 0x0013F97C 0x0013F994: 0x0000027C 0x0013F998: 0x0013FE64 0x0013F99C: 0x7E44048F, in D:WINDOWSsystem32USER32.dll (0x7e410000) 0x0013F9A0: 0x00000CCB 0x0013F9A4: 0x00000000 0x0013F9A8: 0x000003A1 0x0013F9AC: 0x00000000 0x0013F9B0: 0x0000000D 0x0013F9B4: 0x00000000 0x0013F9B8: 0x00000007 0x0013F9BC: 0x00000000 0x0013F9C0: 0x00000000 0x0013F9C4: 0x00000000 0x0013F9C8: 0x00000000 0x0013F9CC: 0x00000000 0x0013F9D0: 0x00000000 0x0013F9D4: 0x00000000 0x0013F9D8: 0x00000000 0x0013F9DC: 0x00000000 0x0013F9E0: 0x00000000 0x0013F9E4: 0x00000000 0x0013F9E8: 0x00000006 0x0013F9EC: 0x00000000 0x0013F9F0: 0x00000002 0x0013F9F4: 0x00000000 0x0013F9F8: 0x0000000A 0x0013F9FC: 0x00000000 0x0013FA00: 0x00000000 0x0013FA04: 0x00000000 0x0013FA08: 0x0003224E 0x0013FA0C: 0x00000000 0x0013FA10: 0x0000005D 0x0013FA14: 0x0000005D 0x0013FA18: 0x0000005D 0x0013FA1C: 0x0000005D 0x0013FA20: 0x00000159 0x0013FA24: 0x00000000 0x0013FA28: 0x00000002 0x0013FA2C: 0x00000000 0x0013FA30: 0x00000001 0x0013FA34: 0x00000000 0x0013FA38: 0x00000001 0x0013FA3C: 0x00000000 0x0013FA40: 0x00000002 0x0013FA44: 0x00000000 0x0013FA48: 0x3F800000 0x0013FA4C: 0x3F800000 0x0013FA50: 0x07D136F0 0x0013FA54: 0x007A43A6, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013FA58: 0x05438398 0x0013FA5C: 0x0013FA78 0x0013FA60: 0x00C15EC6, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013FA64: 0x011C1FFC, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013FA68: 0x00C16711, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013FA6C: 0x00000000 0x0013FA70: 0x00B24654, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013FA74: 0x011C1F70, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013FA78: 0x08708E80 0x0013FA7C: 0x00B0CF17, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013FA80: 0x05438398 0x0013FA84: 0x00000013 0x0013FA88: 0x00000000 0x0013FA8C: 0x08708E80 0x0013FA90: 0x0013FB8C 0x0013FA94: 0x08708E80 0x0013FA98: 0x02B33390 0x0013FA9C: 0x08E2E4A0 0x0013FAA0: 0x08E2E4A0 0x0013FAA4: 0x08E2E4B0 0x0013FAA8: 0x08E2E490 0x0013FAAC: 0x08E2E490 0x0013FAB0: 0x08E2E4A0 0x0013FAB4: 0x05438398 0x0013FAB8: 0x054383A9 0x0013FABC: 0x054383AB 0x0013FAC0: 0x0013FB2C 0x0013FAC4: 0x00E3AD38, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013FAC8: 0xFFFFFFFF, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013FACC: 0x00B0CF64, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013FAD0: 0x00B0CFCD, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013FAD4: 0x00000000 0x0013FAD8: 0x08708E80 0x0013FADC: 0x0013FAE8 0x0013FAE0: 0x01708E80 0x0013FAE4: 0x00B0D6AB, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013FAE8: 0x08708E80 0x0013FAEC: 0x076254C0 0x0013FAF0: 0x00B40BC5, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013FAF4: 0x076254B0 0x0013FAF8: 0x076254C0 0x0013FAFC: 0x0013FB0C 0x0013FB00: 0x0013FB0B 0x0013FB04: 0x08708E80 0x0013FB08: 0x01DCDD01 0x0013FB0C: 0x0013FB20 0x0013FB10: 0x00B430B6, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013FB14: 0x08706D90 0x0013FB18: 0x01DCDD01 0x0013FB1C: 0x08706D90 0x0013FB20: 0x087088E0 0x0013FB24: 0x076254C4 0x0013FB28: 0x00B40BC5, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013FB2C: 0x076254B0 0x0013FB30: 0x076254C4 0x0013FB34: 0x0013FB44 0x0013FB38: 0x0013FB43 0x0013FB3C: 0x087088E0 0x0013FB40: 0x01A40C00 0x0013FB44: 0x0013FB58 0x0013FB48: 0x00B430B6, in F:GamesEverQuest2EverQuest2.exe (0x00400000) 0x0013FB4C: 0x087084D0 0x0013FB50: 0x01A40C00 0x0013FB54: 0x08708E80 0x0013FB58: 0x076254C0 0x0013FB5C: 0x00B40BC5, in F:GamesEverQuest2EverQuest2.exe (0x00400000)End of Stack Scan</p>
Trellium
04-02-2009, 07:56 PM
<p>Well pooh. the Nvidia driver download site just went down when I was at about 90% complete and I can't seem to reconnect.</p>
Lytherion
04-03-2009, 07:54 AM
<p><cite>Kithal@Permafrost wrote:</cite></p><blockquote><p>Maybe post some specs so we can check what could cause the issue with your hardware....I and many many others do not have this issue.</p></blockquote><p>OK, here goes:</p><p>CPU: AMD Athlon 64 4000+ 2.4GHz</p><p>Graphics card: nVidia GeForce 9800 GTX+</p><p>Sound chip: Realtek AC97</p><p>Memory: 2GB DDR 400MHz Corsair "value" RAM</p><p>Hard disk drive: 250GB Maxtor SATA II</p>
TSR-JamisonW
04-03-2009, 04:34 PM
<p><cite>Lytherion wrote:</cite></p><blockquote><p><cite>Kithal@Permafrost wrote:</cite></p><blockquote><p>Maybe post some specs so we can check what could cause the issue with your hardware....I and many many others do not have this issue.</p></blockquote><p>OK, here goes:</p><p>CPU: AMD Athlon 64 4000+ 2.4GHz</p><p>Graphics card: nVidia GeForce 9800 GTX+</p><p>Sound chip: Realtek AC97</p><p>Memory: 2GB DDR 400MHz Corsair "value" RAM</p><p>Hard disk drive: 250GB Maxtor SATA II</p></blockquote><p>On the face of it you should be OK. Can you <a href="http://forums.station.sony.com/swg/posts/list.m?start=0&topic_id=284049#3199196" target="_blank">post your dxdiag information</a>, please?</p>
Lytherion
04-04-2009, 05:04 AM
<p>"Your post has exceeded the maximum size of (20,480) characters. Current body size: 90,020"</p><p>I give up, good bye EverQuest II.</p>
Trellium
04-04-2009, 12:25 PM
<p>From what I can tell, the newest NVidia drivers (date April 2, 2009) solve my issues for me.</p>
Wingrider01
04-04-2009, 01:30 PM
<p><cite>Lytherion wrote:</cite></p><blockquote><p>"Your post has exceeded the maximum size of (20,480) characters. Current body size: 90,020"</p><p>I give up, good bye EverQuest II.</p></blockquote><p>the stickied post explains how to break up the dxdiag and what pieces to post</p>
ganjookie
04-04-2009, 02:08 PM
<p><cite>Wingrider01 wrote:</cite></p><blockquote><p><cite>Lytherion wrote:</cite></p><blockquote><p>"Your post has exceeded the maximum size of (20,480) characters. Current body size: 90,020"</p><p>I give up, good bye EverQuest II.</p></blockquote><p>the stickied post explains how to break up the dxdiag and what pieces to post</p></blockquote><p>Wing we all know its hard to read directions...</p>
krazemorgan
04-05-2009, 08:25 AM
<p>Hello All... I am experiencing a 'black screen' crash during play - have been offline for a long time and only recently re-signed up.</p><p>Played for about an hour before the first crash - black screen - and nothing going. Had to reboot or wait for an hour for it to come back up.</p><p>Now it happens after only 10 mins or so. I updated my drivers hoping that would fix it.</p><p>Now it black screens for about 3-5 seconds then comes back about 80% of the time.</p><p>The other 20% it just restarts my whole computer!!</p><p>I googled the error and found that some EQ (not EQ2) players were having the same prob. </p><p>Any advice or is this a SOE issue?</p>
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