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View Full Version : Game "crash" on logging back in inside housing


Daryx
03-25-2009, 06:42 PM
<p>This just started happening yesterday, and since it's been on two different characters I thought it was more than coincidence.  But I'm not sure what to look at or if it's a known issue.  Yesterday I logged in a character who had camped in an alt's house for which he had trustee access (Graystone Yard).  When I logged in yesterday, I got to character select (using Station Launcher) and when it was loading resources, the game just disappeared, vanished off my screen completely.  This happened three or four times, and I did a full file scan (deleted cache), tried getting in through the EQ2 launchpad with the same result (did full file scan there as well just to see).  It took about four or so attempts before he finally got in but he was out in Graystone Yard now.  The rent had been paid up--I checked it to see if that was an issue and it had 5 more days left on it.</p><p>Today a different character is having the same issue, but this time he had camped in his own house in Willow Wood.  I know his rent is up to date because he had to pay it yesterday to get in there.  Neither had any problems zoning into the respective housing when they went in originally.</p><p>A guild member told me that today they got the message my character had logged in and about 20 minutes later got the message he had logged out.  Based on the times this was during when I was restarting the game, running file scan etc.  It was only AFTER they had got the 20-minute later "character logged out" message in guild chat that when I tried to get in I got the "you currently have a character logged in" error.  Guild chat apparently showed a number of logged in/logged out messages after that.   I can get in another character on the account fine.  But over a half hour later the 'in-house' character is still stuck in limbo.</p><p>Crash log from latest attempt:</p><p>SOEBuild=5520LSOEVersionString=2009/3/23 16:09:09EVERQUEST2 CRASH LOG=============================================== ================================================== =Unhandled exception EXCEPTION_ACCESS_VIOLATION at 0x2110FD8EApplication was trying to write to 0x555500D8    Region Begins At:  0x55550000    Region Ends At:    0x5AD70000    Region Size Is:    0x05820000 bytes    Memory Protection: PAGE_NOACCESS (00000001)    Memory State:      MEM_FREE    Memory Type:       FreeGame Data:    SOEBuild: SOEBuild=5520L    SOEVersionString: SOEVersionString=2009/3/23 16:09:09    OS Version: 5.1.2600 Service Pack 2 VER_SUITE_PERSONAL VER_NT_WORKSTATION    CPU: 2 x86 GenuineIntel 3199MHz RDTSC MSR CMPXCHG8 SSE SSE2    DirectX Version: 9.0c    Video Card/Driver: [RADEON X700 Series   ] [ati2dvag.dll] 6.14.10.6727 {d7b71ee2-1d0b-11cf-f569-0803a1c2cb35}    Time at crash: Wed Mar 25 16:39:14 2009    Login Server: none    Performance: 7    Game Uptime: 169 seconds    Position last frame: -5.22, 0.00, -5.26    Zone name: qey_ph_1r01    Time in Zone: 2 seconds    Previous Zone name: GameScene::ZR_NETWORKED_ZONE_CHANGE    Multi-core support: enabled    Low-Memory Mode: disabledThread Data:    Primary Thread Id: 1612    Current Thread Id: 1556    Current Thread Priority: 15Memory:    AddressLimitMB: 2048    Load:           87%    Total physical: 2145161216    Free  physical: 271220736    Total pagefile: 4294967295    Free  pagefile: 3569639424    Total virtual:  2147352576    Free  virtual:  1637457920Memory Manager:    Allocations:                  172190    Bytes Allocated:              288906288    Max Allocations:              172191    Max Bytes Allocated:          309793920    System Memory Allocated (MB): 304    Limit:                        1534    Number of Allocate Calls:     349731    Number of Free Calls:         177541Registers:           EAX 0x555500D8           EBX 0x0000F424           ECX 0x02A32C40           EDX 0x55550000           ESI 0x55550000           EDI 0x555500D8            GS 0x00000000            FS 0x0000003B            ES 0x00000023            DS 0x00000023           EBP 0x0A2ABB44           ESP 0x04D9FF74           EIP 0x2110FD8E         FLAGS 0x00010206            CS 0x0000001B            SS 0x00000023FPU Registers:            CW 0xFFFF027F            SW 0xFFFF0120            TW 0xFFFFFFFFFPU Rounding Mode: NearestCall Stack:    0x2110FD8E: AIL_list_MIDI+216e    0x006E006F in C:Program FilesSonyEverQuest IIEverQuest2.exe    0x8B520000 in ????????    0x8B520000 in ????????    0x5E5FF44D in ????????End of Call StackStack Scan:    0x04D9FF74: 0x000016F3    0x04D9FF78: 0x00000002    0x04D9FF7C: 0x00000038    0x04D9FF80: 0x555500D8    0x04D9FF84: 0x21101507, in C:Program FilesSonyEverQuest IImss32.dll (0x21100000)    0x04D9FF88: 0x02A32C40    0x04D9FF8C: 0x7C802520, in C:WINDOWSsystem32kernel32.dll (0x7c800000)    0x04D9FF90: 0x04D9FFEC    0x04D9FF94: 0x7C8024A7, in C:WINDOWSsystem32kernel32.dll (0x7c800000)    0x04D9FF98: 0x7C80A05D, in C:WINDOWSsystem32kernel32.dll (0x7c800000)    0x04D9FF9C: 0x00000000    0x04D9FFA0: 0x21101609, in C:Program FilesSonyEverQuest IImss32.dll (0x21100000)    0x04D9FFA4: 0x00000000    0x04D9FFA8: 0x00000000    0x04D9FFAC: 0x00000000    0x04D9FFB0: 0x00000508    0x04D9FFB4: 0x00000458    0x04D9FFB8: 0x7C80B683, in C:WINDOWSsystem32kernel32.dll (0x7c800000)    0x04D9FFBC: 0x00000000    0x04D9FFC0: 0x00000000    0x04D9FFC4: 0x00000000    0x04D9FFC8: 0x00000000    0x04D9FFCC: 0x7FFAC000    0x04D9FFD0: 0xC0000005    0x04D9FFD4: 0x04D9FFC0    0x04D9FFD8: 0x04D9FB98    0x04D9FFDC: 0xFFFFFFFF    0x04D9FFE0: 0x7C839AA8, in C:WINDOWSsystem32kernel32.dll (0x7c800000)    0x04D9FFE4: 0x7C80B690, in C:WINDOWSsystem32kernel32.dll (0x7c800000)    0x04D9FFE8: 0x00000000    0x04D9FFEC: 0x00000000    0x04D9FFF0: 0x00000000    0x04D9FFF4: 0x21101590, in C:Program FilesSonyEverQuest IImss32.dll (0x21100000)    0x04D9FFF8: 0x00000000    0x04D9FFFC: 0x00000000    0x04DA0000: Invalid stack data: Can't be readEnd of Stack ScanEND OF LOG</p>

Autenil
03-25-2009, 07:53 PM
<p>Interesting.  PM me your character name and server and I'll see if I can reproduce the problem.</p><p>Off the wall question: are you using the new map system (from The Shadow Odyssey) or the old map system?</p>

Eveningsong
03-26-2009, 02:53 PM
<p>Any chance those houses have multiple "large" wine racks in them?  I've heard reports from many people since they were added that they seem to cause crashes in houses and halls when people put more than 1 in the same area.   Someone was crashing when loading into a hall last night on Test that had some of those racks, although I didn't hear whether taking out the racks managed to fix their problem.</p>

Daryx
03-26-2009, 06:17 PM
<p>No, no wine racks.  One of them does have a bunch of the stuff from Frostfell (I'm using his room as a warehouse currently!), the other's is fairly routine low-level character stuff.  Neither one has the maximum items or anything.  And it's strange that it only happens on logging back in.  I can zone INTO the room fine (once they are in the game).  Hopefully Autenil can find something from the info I sent him.  Otherwise I keep trying to log them in (the one yesterday took me 40 minutes of starting and restarting) or wait till their rent expires.  I found out that another character, who had logged out in his room but whose rent was due since I logged him out, logged in fine since he was kicked out to the village as usual.</p><p>But I may have to look again at what they have to see if there is any common item that might be involved in the furniture!</p>