Windows Vista 64-bit - everquest2.exe hangs at Launch before window appears... [Archive]

Solaar Wynd

03-13-2009, 03:45 AM

Ok, here's the issue:My brother got a new laptop to allow him to do play EQ2 while on the road. He managed to get EQ2 installed and patched, but when we hit the "Launch Game" Button the word "Launching" shows briefly before the Launcher window disappears and then nothing else comes up. The Windows Task Manager shows that everquest2.exe is running and using almost 50% of the CPU, but it's just not loading up.1. System Information:- Gateway FX Edition Laptop (P-7805u)- Nvidia 9800M GTS video- 4 GB RAM- Windows Vista Home Premium 64-bit- Core 2 Duo P8400 Processor- 320 GB Hard Drive2. Steps Already Taken:- All .exe files in the Everquest2 and Station Directories are set to run as Windows XPsp2 and to run as Administrator- eq2.exe, everquest2.exe, launchpad.exe (both versions), _aunchpad.exe are all set as exceptions in the Windows Firewall. There are no other firealls on the system.- Uninstalled Antivirus software- Tried to run with Windows UAC Disabled and Enabled - makes no difference for this problem.- The standard Installer/Launcher locked up when patching, but we got farther after installing the Beta Station Launcher (just not far enough)- Have re-installed Everquest2 3 times and the Launcher program several times more so far to try to fix this...- Not the fault of the connection - Patching works fine and the router the laptop is connected to is the same one I use every day to get on Everquest2 with no issues.- Tried creating a new user account on the system and run off that, but no difference.- Tried different Screen resolutions other than system standard- Tried updating to newest video drivers - no difference- In the hope that some process was interfering with the proper loading of everquest2.exe I tried disabling processes in the Task Manager one at a time until I was just down to system files and everquest2.exe - no change.Can anyone throw any other ideas at me? I'm pulling my hair out here.Arador StormbowPermafrost

Thrick

03-13-2009, 01:24 PM

I was about to create a thread with this exact issue in question, the only difference in my case is that I'm currently running Vista 32 bit. The only thing I haven't tried yet is letting the process sit for a while, which is what I'm about to do while I go out to breakfast.If I find anything that might help, I'll let you know. Otherwise, I'm stuck with a similar issue. =/

Solaar Wynd

03-13-2009, 11:41 PM

Thanks Thrick - good to know that it may not be just a 64-bit issue.Arador

TSR-DanielH

03-16-2009, 08:15 PM

Greetings,Are you using Xfire on that computer? There is an incompatibility issue between the latest versions of Xfire and Everquest 2 that is causing a similar issue for many people. If you are using that program then I would advise disabling it to see if that resolves the problem. If not, then we'll probably need some additional information like the first section of your Dxdiag. Also, check to see if the game is generating any crash logs. If it is, then you'll probably want to post at least one of those as well.

Solaar Wynd

03-17-2009, 09:32 PM

<cite>TSR-DanielH wrote:</cite><blockquote>Greetings,Are you using Xfire on that computer? There is an incompatibility issue between the latest versions of Xfire and Everquest 2 that is causing a similar issue for many people. If you are using that program then I would advise disabling it to see if that resolves the problem. If not, then we'll probably need some additional information like the first section of your Dxdiag. Also, check to see if the game is generating any crash logs. If it is, then you'll probably want to post at least one of those as well.</blockquote>Thanks for helping with this Daniel!I don't see anything called xfire installed on the system.There are no crash logs.Here is the first section of the Dxdiag:System Information------------------Time of this report: 3/17/2009, 20:14:59 Machine name: SCOTT-PC Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612) Language: English (Regional Setting: English)System Manufacturer: Gateway System Model: P-7805u BIOS: Ver 1.00PARTTBL Processor: Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz (2 CPUs), ~2.3GHz Memory: 4090MB RAM Page File: 1328MB used, 7026MB available Windows Dir: C:Windows DirectX Version: DirectX 10DX Setup Parameters: Not found DxDiag Version: 6.00.6001.18000 32bit Unicode

TSR-DanielH

03-18-2009, 04:58 PM

Greetings,I notice that you're using DX10 since it's a Vista system, but you'll need to install DirectX9.0c as well if you haven't already. Go ahead and install that using the following link:<a href="http://www.microsoft.com/downloads/details.aspx?FamilyID=cb7397f3-0949-487b-9247-8fee451bf952&DisplayLang=en" target="_blank" rel="nofollow">http://www.microsoft.com/downloads/...;DisplayLang=en</a>Also, could you post a little bit more of your DXdiag file. Specifically, I'm looking for the section that looks like this:---------------Display Devices--------------- Card name: Manufacturer: NVIDIA Chip type: GeForce 7800 GS DAC type: Integrated RAMDAC Device Key: EnumPCIVEN_10DE&DEV_00F5&SUBSYS_A5063842&REV_A2 Display Memory: 256.0 MB Current Mode: 1600 x 1200 (32 bit) (60Hz) Monitor: SyncMaster 213T,SyncMaster Magic CX210T Monitor Max Res: 1600,1200 Driver Name: nv4_disp.dll Driver Version: 6.14.0011.7824 (English) DDI Version: 9 (or higher)Driver Attributes: Final Retail Driver Date/Size: 10/7/2008 13:33:00, 6058112 bytes WHQL Logo'd: YesI need to get the driver release date for your graphics card.

Solaar Wynd

03-18-2009, 10:37 PM

<cite>TSR-DanielH wrote:</cite><blockquote>Greetings,I notice that you're using DX10 since it's a Vista system, but you'll need to install DirectX9.0c as well if you haven't already. Go ahead and install that using the following link:<a rel="nofollow" href="http://www.microsoft.com/downloads/details.aspx?FamilyID=cb7397f3-0949-487b-9247-8fee451bf952&DisplayLang=en" target="_blank">http://www.microsoft.com/downloads/...;DisplayLang=en</a>Also, could you post a little bit more of your DXdiag file. Specifically, I'm looking for the section that looks like this:---------------Display Devices--------------- Card name: Manufacturer: NVIDIA Chip type: GeForce 7800 GS DAC type: Integrated RAMDAC Device Key: EnumPCIVEN_10DE&DEV_00F5&SUBSYS_A5063842&REV_A2 Display Memory: 256.0 MB Current Mode: 1600 x 1200 (32 bit) (60Hz) Monitor: SyncMaster 213T,SyncMaster Magic CX210T Monitor Max Res: 1600,1200 Driver Name: nv4_disp.dll Driver Version: 6.14.0011.7824 (English) DDI Version: 9 (or higher)Driver Attributes: Final Retail Driver Date/Size: 10/7/2008 13:33:00, 6058112 bytes WHQL Logo'd: YesI need to get the driver release date for your graphics card.</blockquote>Ok. Installed Directx 9 via your link, but it didn't make a difference (got my hopes up though - a different version of Directx was something I hadn't thought of).Here's more from the dxdiag info you asked for:------------------System Information------------------Time of this report: 3/18/2009, 21:30:29 Machine name: SCOTT-PC Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612) Language: English (Regional Setting: English)System Manufacturer: Gateway System Model: P-7805u BIOS: Ver 1.00PARTTBL Processor: Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz (2 CPUs), ~2.3GHz Memory: 4090MB RAM Page File: 1147MB used, 7217MB available Windows Dir: C:Windows DirectX Version: DirectX 10DX Setup Parameters: Not found DxDiag Version: 6.00.6001.18000 32bit Unicode------------DxDiag Notes------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Input Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (retail)DirectDraw: 0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)---------------Display Devices--------------- Card name: NVIDIA GeForce 9800M GTS Manufacturer: NVIDIA Chip type: GeForce 9800M GTS DAC type: Integrated RAMDAC Device Key: EnumPCIVEN_10DE&DEV_062C&SUBSYS_0696107B&REV_A1 Display Memory: 2797 MB Dedicated Memory: 1007 MB Shared Memory: 1789 MB Current Mode: 1440 x 900 (32 bit) (60Hz) Monitor: Generic PnP Monitor Driver Name: nvd3dum,nvd3dumx.dll,nvwgf2um, nvwgf2umx.dll Driver Version: 7.15.0011.7675 (English) DDI Version: 10Driver Attributes: Final Retail Driver Date/Size: 10/17/2008 11:14:00, 5898240 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71E3E-456C-11CF-306E-9D2601C2CA35} Vendor ID: 0x10DE Device ID: 0x062C SubSys ID: 0x0696107B Revision ID: 0x00A1 Revision ID: 0x00A1

TSR-DanielH

03-19-2009, 02:51 PM

Let's make sure this issue isn't being caused by Vista since that OS is being used in both cases. First perform the standard Vista steps listed below:1. Right click on the program launch icon2. Left click on "Properties".3. In the new window that pops up click on the "Compatibility" tab.4. In the "Compatibility Mode" area check the box next to "Run this program in compatibility mode for:"5. In the drop down list make certain that "Windows XP (Service Pack 2)" is selected.6. Under "Privilege Level" make certain that the box next to "Run this program as administrator" is checked.7. Click on "Apply" then click on "Ok".8. Right click on the icon and select "Run as Administrator"Besides that, I would advise moving the Everquest 2 folder out of the program files directory if you have it installed there. You can simply cut and paste it into a different directory. Something like C:GamesEverquest 2 will work fine.

Solaar Wynd

03-21-2009, 01:11 PM

Ok, worked on the problem in my limited free time the last couple evenings.Made sure all applications in the Everquest II and Station directories were set to XP sp2 compatibility mode - Check!Made sure all applications in the Everquest II and Station directories were set to run as Admin - Check!Copied Everquest II and late Station directories to c:/games - Check!Repplied the above first two steps in new location - Check!Additionally, I've: - Again uninstalled and then re-installed Everquest II in default location - After re-install - repeated the above steps - Once again tried to run with UAC both disabled and enabled - no luck.- I've tried the new and old locations again with the Windows Firewall disabled. - Metaphorically caved my forehead in from the amount of pounding it's done on the desk.None of the above has made the slightest difference - I am encountering the same problem every time: - I hit the "Launch Game" button on the Launcher window - It says "Launching" - The Launcher window goes away - Nothing else happens, though Windows Task Manager shows that "EverQuest2.exe" is running and taking up significant CPU resources (50% or so). It seems to be trying to run, but can't?Arador

Solaar Wynd

03-24-2009, 10:17 AM

I spend much of the weekend tinkering with eq2 on this system - a couple new full installs and experimentation with install locations. Still don't have the game running and still the same problem: everqust2.exe hangs at launch.One thing that really jumped out at me: with a fresh install of Everquest II (before patching) everquest2.exe would actually run if I double-clicked on it! Of course since I wasn't patched the login servers didn't let me in. After patching running everquest2.exe only results in the usual nothing with the task using 50%cpu but no windows or animations, sound, no nothing.This seems to be an indication that there is something in the patch process that is causing the conflict.A guildmate suggested it may be a graphics card-related issue, and in searching on Google for "9800m gts everquest 2" I ran across this post in these forums discussing this exact issue:<a href="http://forums.station.sony.com/eq2/posts/list.m?&topic_id=419771">http://forums.station.sony.com/eq2/...topic_id=419771</a>I can't help but think that maybe if I could get the normal Launcher running correctly that my problems would go away, but I'm still running into lockup and error issues there.So far no luck other than what is discussed above, but at this point I plan to beat this problem if it kills me.Arador

Wizard_Thoarin

03-24-2009, 03:02 PM

There are a couple of things you should try.1. right click the shortcut to EQ2 and select properties then on the shortcut tab click the advanced button down near the bottom. you want to tell EQ2 to run as "Administrator". If this doesn't fix your problem proceed to step 2.2. right click the shortcut to EQ2 again and select the compatability tab. Tell EQ2 to run in Windows XP (service pack 2) compatability mode by checking the box.3. If you are running a soundblaster sound card and are using Alchemy to get your EAX functionality repeat step 1 for Alchemy.I hope this helps you out.Wizard Thoarin

TSR-ChaseJ

03-25-2009, 07:56 PM

You will want to make sure that you have updated your card to the most up to date version that we support (found here: <a href="http://soe-ing.custhelp.com/cgi-bin/soe_ing.cfg/php/enduser/std_adp.php?p_faqid=12205&p_created=1099868067&p_sid=bbo1SHtj&p_accessibility=0&p_redirect=1&p_lva=10404&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX 3Jvd19jbnQ9MjU2LDI1NiZwX3Byb2RzPTIwJnBfY2F0cz0wJnB fcHY9MS4yMCZwX2N2PSZwX3NlYXJjaF90eXBlPWFuc3dlcnMuc 2VhcmNoX25sJnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9c3VwcG9 ydGVk&p_li=&p_topview=1" target="_blank">http://soe-ing.custhelp.com/cgi-bin.......p_topview=1</a>)Also, for Vista make sure the game is installed in the x86 Program Files folder. Default should be Program Files/Sony/Everquest 2.You may even try unchecking the option to run with XP under the compatibility tab. The main portion of that tab that you are worried about is making sure it is running as an admin and that you are right clicking and saying "Run as Admin" when you open it in srtead of double clicking.

Solaar Wynd

03-26-2009, 09:47 AM

<cite>TSR-ChaseJ wrote:</cite><blockquote>You will want to make sure that you have updated your card to the most up to date version that we support (found here: <a href="http://soe-ing.custhelp.com/cgi-bin/soe_ing.cfg/php/enduser/std_adp.php?p_faqid=12205&p_created=1099868067&p_sid=bbo1SHtj&p_accessibility=0&p_redirect=1&p_lva=10404&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX 3Jvd19jbnQ9MjU2LDI1NiZwX3Byb2RzPTIwJnBfY2F0cz0wJnB fcHY9MS4yMCZwX2N2PSZwX3NlYXJjaF90eXBlPWFuc3dlcnMuc 2VhcmNoX25sJnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9c3VwcG9 ydGVk&p_li=&p_topview=1" target="_blank">http://soe-ing.custhelp.com/cgi-bin.......p_topview=1</a>)Also, for Vista make sure the game is installed in the x86 Program Files folder. Default should be Program Files/Sony/Everquest 2.You may even try unchecking the option to run with XP under the compatibility tab. The main portion of that tab that you are worried about is making sure it is running as an admin and that you are right clicking and saying "Run as Admin" when you open it in srtead of double clicking.</blockquote>Chase,1. I have gone to nvidia's site and updated video to the latest version of the 9800m gts driver. I tried that more than a week ago.2. Running EQ2.exe has the nasty result of installing files to the 64-bit "Program Files" directory, and there's NO option / opportunity to change that setting before it happens.3. I will try to run without the XPsp2 compatibility mode checked - haven't tried that for a while.4. Something strange I wanted to bring up - when I first install everquest (before patching at least) I can click on the everquest.exe application and get the Everquest title animations, theme songs, etc, to run at least until the program discovers that it needs to be patched and won't let me in the login servers. However, after that it WILL NOT run again - if I click on the icon nothing happens, but the .exe can be found in the Task Manager running and using 50% of the cpu. This is strangely similar to the results I see when I try to launch to Everquest2.exe from the Station Launcher after fully patching.Arador

Marthaias

03-26-2009, 06:47 PM

The EXACT same thing is happening to me. When you hit the launch button, the EverQuest2 exe spins up to about 26 Mb RAM usage, then CPU usage drops to 0% and nothing happens.I too have tried all the suggested Vista 64 fixes (and I turned off UAC when I built this machine) including moving the eq2 directory with no luck at all.Really frustrating...I'm beginning to think somebody doesn't want me to come back to the game. <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" />

Marthaias

03-26-2009, 06:50 PM

Here's my dxdiag for reference.------------------System Information------------------Time of this report: 3/26/2009, 15:47:49 Machine name: ANRI Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612) Language: English (Regional Setting: English)System Manufacturer: System manufacturer System Model: System Product Name BIOS: BIOS Date: 02/23/09 21:14:18 Ver: 08.00.14 Processor: Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz (4 CPUs), ~3.4GHz Memory: 4094MB RAM Page File: 1435MB used, 6942MB available Windows Dir: C:Windows DirectX Version: DirectX 10DX Setup Parameters: Not found DxDiag Version: 6.00.6001.18000 32bit Unicode------------DxDiag Notes------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Input Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (retail)DirectDraw: 0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)---------------Display Devices--------------- Card name: NVIDIA GeForce GTX 285 Manufacturer: NVIDIA Chip type: GeForce GTX 285 DAC type: Integrated RAMDAC Device Key: EnumPCIVEN_10DE&DEV_05E3&SUBSYS_12873842&REV_A1 Display Memory: 2801 MB Dedicated Memory: 1010 MB Shared Memory: 1791 MB Current Mode: 1920 x 1200 (32 bit) (60Hz) Monitor: SyncMaster T240,SyncMaster Magic T240(Digital) Driver Name: nvd3dumx.dll,nvd3dum,nvwgf2umx.dll,nvwgf2um Driver Version: 7.15.0011.8208 (English) DDI Version: 10Driver Attributes: Final Retail Driver Date/Size: 2/18/2009 14:44:00, 8635392 bytes WHQL Logo'd: n/a WHQL Date Stamp: n/aDevice Identifier: {D7B71E3E-46A3-11CF-E27B-8C3201C2CA35} Vendor ID: 0x10DE Device ID: 0x05E3 SubSys ID: 0x12873842 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VideoProcess_StretchY {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled-------------Sound Devices------------- Description: Speakers (HTO STRIKER 7.1) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: PCIVEN_13F6&DEV_0111&SUBSYS_83847284&REV_10 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: cmudax3.sys Driver Version: 5.12.0001.0008 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 10/8/2008 12:18:26, 1164288 bytes Other Files: Driver Provider: HT OMEGA Inc. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Description: Digital Output (HTO STRIKER 7.1) Default Sound Playback: No Default Voice Playback: No Hardware ID: PCIVEN_13F6&DEV_0111&SUBSYS_83847284&REV_10 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: cmudax3.sys Driver Version: 5.12.0001.0008 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 10/8/2008 12:18:26, 1164288 bytes Other Files: Driver Provider: HT OMEGA Inc. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No

Marthaias

03-26-2009, 06:51 PM

---------------------Sound Capture Devices--------------------- Description: Line In (HTO STRIKER 7.1) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: cmudax3.sys Driver Version: 5.12.0001.0008 (English) Driver Attributes: Final Retail Date and Size: 10/8/2008 12:18:26, 1164288 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF Description: Stereo Mix (HTO STRIKER 7.1) Default Sound Capture: No Default Voice Capture: No Driver Name: cmudax3.sys Driver Version: 5.12.0001.0008 (English) Driver Attributes: Final Retail Date and Size: 10/8/2008 12:18:26, 1164288 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF Description: Aux (HTO STRIKER 7.1) Default Sound Capture: No Default Voice Capture: No Driver Name: cmudax3.sys Driver Version: 5.12.0001.0008 (English) Driver Attributes: Final Retail Date and Size: 10/8/2008 12:18:26, 1164288 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF Description: SPDIF In (HTO STRIKER 7.1) Default Sound Capture: No Default Voice Capture: No Driver Name: cmudax3.sys Driver Version: 5.12.0001.0008 (English) Driver Attributes: Final Retail Date and Size: 10/8/2008 12:18:26, 1164288 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF Description: Microphone (HTO STRIKER 7.1) Default Sound Capture: No Default Voice Capture: No Driver Name: cmudax3.sys Driver Version: 5.12.0001.0008 (English) Driver Attributes: Final Retail Date and Size: 10/8/2008 12:18:26, 1164288 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF Description: CD Player (HTO STRIKER 7.1) Default Sound Capture: No Default Voice Capture: No Driver Name: cmudax3.sys Driver Version: 5.12.0001.0008 (English) Driver Attributes: Final Retail Date and Size: 10/8/2008 12:18:26, 1164288 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF Description: Wave (HTO STRIKER 7.1) Default Sound Capture: No Default Voice Capture: No Driver Name: cmudax3.sys Driver Version: 5.12.0001.0008 (English) Driver Attributes: Final Retail Date and Size: 10/8/2008 12:18:26, 1164288 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF-------------------DirectInput Devices------------------- Device Name: Mouse Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Razer Lycosa Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x1532, 0x0109 FF Driver: n/a Device Name: Razer Lycosa Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x1532, 0x0109 FF Driver: n/aPoll w/ Interrupt: No-----------USB Devices-----------+ USB Root Hub| Vendor/Product ID: 0x8086, 0x3A36| Matching Device ID: usbroot_hub| Service: usbhub----------------Gameport Devices----------------------------PS/2 Devices------------+ HID Keyboard Device| Vendor/Product ID: 0x1532, 0x0109| Matching Device ID: hid_device_system_keyboard| Service: kbdhid| + Terminal Server Keyboard Driver| Matching Device ID: rootrdp_kbd| Upper Filters: kbdclass| Service: TermDD| + HID-compliant mouse| Vendor/Product ID: 0x1532, 0x0007| Matching Device ID: hid_device_system_mouse| Service: mouhid| + Terminal Server Mouse Driver| Matching Device ID: rootrdp_mou| Upper Filters: mouclass| Service: TermDD------------------------Disk & DVD/CD-ROM Drives------------------------ Drive: C: Free Space: 163.5 GBTotal Space: 286.2 GBFile System: NTFS Model: WDC WD3000GLFS-01F8U0 Drive: D: Model: HL-DT-ST RW/DVD GCC-4520B ATA Device Driver: c:windowssystem32driverscdrom.sys, 6.00.6001.18000 (English), , 0 bytes--------------System Devices-------------- Name: Intel(R) ICH10 Family PCI Express Root Port 6 - 3A4ADevice ID: PCIVEN_8086&DEV_3A4A&SUBSYS_82D41043&REV_003&11583659&0&E5 Driver: n/a Name: Intel(R) ICH10 Family PCI Express Root Port 5 - 3A48Device ID: PCIVEN_8086&DEV_3A48&SUBSYS_82D41043&REV_003&11583659&0&E4 Driver: n/a Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40Device ID: PCIVEN_8086&DEV_3A40&SUBSYS_82D41043&REV_003&11583659&0&E0 Driver: n/a Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3CDevice ID: PCIVEN_8086&DEV_3A3C&SUBSYS_82D41043&REV_003&11583659&0&D7 Driver: n/a Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3ADevice ID: PCIVEN_8086&DEV_3A3A&SUBSYS_82D41043&REV_003&11583659&0&EF Driver: n/a Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39Device ID: PCIVEN_8086&DEV_3A39&SUBSYS_82D41043&REV_003&11583659&0&D2 Driver: n/a Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38Device ID: PCIVEN_8086&DEV_3A38&SUBSYS_82D41043&REV_003&11583659&0&D1 Driver: n/a Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37Device ID: PCIVEN_8086&DEV_3A37&SUBSYS_82D41043&REV_003&11583659&0&D0 Driver: n/a Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36Device ID: PCIVEN_8086&DEV_3A36&SUBSYS_82D41043&REV_003&11583659&0&EA Driver: n/a Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35Device ID: PCIVEN_8086&DEV_3A35&SUBSYS_82D41043&REV_003&11583659&0&E9 Driver: n/a Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34Device ID: PCIVEN_8086&DEV_3A34&SUBSYS_82D41043&REV_003&11583659&0&E8 Driver: n/a Name: Intel(R) ICH10 Family SMBus Controller - 3A30Device ID: PCIVEN_8086&DEV_3A30&SUBSYS_82D41043&REV_003&11583659&0&FB Driver: n/a Name: Intel(R) ICH10R SATA AHCI ControllerDevice ID: PCIVEN_8086&DEV_3A22&SUBSYS_82D41043&REV_003&11583659&0&FA Driver: n/a Name: Intel(R) ICH10R LPC Interface Controller - 3A16Device ID: PCIVEN_8086&DEV_3A16&SUBSYS_82D41043&REV_003&11583659&0&F8 Driver: n/a Name: Intel(R) 4 Series Chipset PCI Express Root Port - 2E21Device ID: PCIVEN_8086&DEV_2E21&SUBSYS_82D31043&REV_033&11583659&0&08 Driver: n/a Name: Intel(R) 4 Series Chipset Processor to I/O Controller - 2E20Device ID: PCIVEN_8086&DEV_2E20&SUBSYS_82D31043&REV_033&11583659&0&00 Driver: n/a Name: Intel(R) 82801 PCI Bridge - 244EDevice ID: PCIVEN_8086&DEV_244E&SUBSYS_82D41043&REV_903&11583659&0&F0 Driver: n/a Name: Atheros AR8121/AR8113/AR8114 PCI-E Ethernet ControllerDevice ID: PCIVEN_1969&DEV_1026&SUBSYS_82261043&REV_B04&8372D40&0&00E5 Driver: n/a Name: HTO STRIKER 7.1Device ID: PCIVEN_13F6&DEV_0111&SUBSYS_83847284&REV_104&1B359D48&0&00F0 Driver: n/a Name: Standard Dual Channel PCI IDE ControllerDevice ID: PCIVEN_11AB&DEV_6121&SUBSYS_82E01043&REV_B24&116B1340&0&00E4 Driver: n/a Name: NVIDIA GeForce GTX 285Device ID: PCIVEN_10DE&DEV_05E3&SUBSYS_12873842&REV_A14&39043ADE&0&0008 Driver: n/a------------------DirectShow Filters------------------DirectShow Filters:QuickTime Audio Decoder Filter,0x00600800,1,1,,WMAudio Decoder DMO,0x00800800,1,1,,WMAPro over S/PDIF DMO,0x00600800,1,1,,WMSpeech Decoder DMO,0x00600800,1,1,,MP3 Decoder DMO,0x00600800,1,1,,Mpeg4s Decoder DMO,0x00800001,1,1,,WMV Screen decoder DMO,0x00600800,1,1,,WMVideo Decoder DMO,0x00800001,1,1,,QuickTime Video Decoder Filter,0x00600800,1,1,,Mpeg43 Decoder DMO,0x00800001,1,1,,Mpeg4 Decoder DMO,0x00800001,1,1,,Full Screen Renderer,0x00200000,1,0,,6.06.6001.18063DV Muxer,0x00400000,0,0,,6.06.6001.18000Color Space Converter,0x00400001,1,1,,6.06.6001.18063WM ASF Reader,0x00400000,0,0,,11.00.6001.7000DivX AAC Decoder,0x00800000,1,1,daac.ax,7.01.0000.0010Scree n Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000 AVI Splitter,0x00600000,1,1,,6.06.6001.18063VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6001.18063Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.6001. 7000AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6001.18177S treamBufferSink,0x00200000,0,0,sbe.dll,6.06.6001.1 8000MJPEG Decompressor,0x00600000,1,1,,6.06.6001.18063MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6001.18063SAMI (CC) Parser,0x00400000,1,1,,6.06.6001.18063VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000MP EG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6001.1817 7Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6001.7 000Internal Script Command Renderer,0x00800001,1,0,,6.06.6001.18063MPEG Audio Decoder,0x03680001,1,1,,6.06.6001.18063DV Splitter,0x00600000,1,2,,6.06.6001.18000Video Mixing Renderer 9,0x00200000,1,0,,6.06.6001.18063Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6001.7 000ACM Wrapper,0x00600000,1,1,,6.06.6001.18063Video Renderer,0x00800001,1,0,,6.06.6001.18063MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6001.18000Lin e 21 Decoder,0x00600000,1,1,,6.06.6001.18000Video Port Manager,0x00600000,2,1,,6.06.6001.18063DivX H.264 Decoder,0x00800000,1,1,DivXDecH264.ax,8.01.0000.00 94Video Renderer,0x00400000,1,0,,6.06.6001.18063DivX Decoder Filter,0xff800000,1,1,divxdec.ax,6.03.0000.0084WM ASF Writer,0x00400000,0,0,,11.00.6001.7000VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6001.1800 0File writer,0x00200000,1,0,,6.06.6001.18000DVD Navigator,0x00200000,0,3,,6.06.6001.18000Overlay Mixer2,0x00200000,1,1,,6.06.6001.18000DivX MKV Demux,0x00200000,0,1,DMFSource.ax,1.00.0000.0047AV I Draw,0x00600064,9,1,,6.06.6001.18063Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6001.7 000WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6001.18000MP EG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6001 .18177DV Video Decoder,0x00800000,1,1,,6.06.6001.18000SampleGrabb er,0x00200000,1,1,qedit.dll,6.06.6001.18000Null Renderer,0x00200000,1,0,qedit.dll,6.06.6001.18000M PEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6001.18000 Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,11.00.6001.700 0StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.60 01.18000Smart Tee,0x00200000,1,2,,6.06.6001.18000Overlay Mixer,0x00200000,0,0,,6.06.6001.18000AVI Decompressor,0x00600000,1,1,,6.06.6001.18063AVI/WAV File Source,0x00400000,0,2,,6.06.6001.18063Wave Parser,0x00400000,1,1,,6.06.6001.18063MIDI Parser,0x00400000,1,1,,6.06.6001.18063Multi-file Parser,0x00400000,1,1,,6.06.6001.18063File stream renderer,0x00400000,1,1,,6.06.6001.18063Microsoft MPEG-1/DD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,11.00.6001. 7000AVI Mux,0x00200000,1,0,,6.06.6001.18000Line 21 Decoder 2,0x00600002,1,1,,6.06.6001.18063File Source (Async.),0x00400000,0,1,,6.06.6001.18063File Source (URL),0x00400000,0,1,,6.06.6001.18063Infinite Pin Tee Filter,0x00200000,1,1,,6.06.6001.18000Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.00.6001.18000BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6001.18177M PEG Video Decoder,0x40000001,1,1,,6.06.6001.18063WDM Streaming Tee/Splitter Devices:Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000Video Compressors:WMVideo8 Encoder DMO,0x00600800,1,1,,WMVideo9 Encoder DMO,0x00600800,1,1,,MSScreen 9 encoder DMO,0x00600800,1,1,,DV Video Encoder,0x00200000,0,0,,6.06.6001.18000MJPEG Compressor,0x00200000,0,0,,6.06.6001.18063Cinepak Codec by Radius,0x00200000,1,1,,6.06.6001.18000DivX 6.8.5 Codec (4 Logical CPUs),0x00200000,1,1,,6.06.6001.18000Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000Microsoft RLE,0x00200000,1,1,,6.06.6001.18000Microsoft Video 1,0x00200000,1,1,,6.06.6001.18000DivX 6.8.5 YV12 Decoder,0x00200000,1,1,,6.06.6001.18000Audio Compressors:WM Speech Encoder DMO,0x00600800,1,1,,WMAudio Encoder DMO,0x00600800,1,1,,IMA ADPCM,0x00200000,1,1,,6.06.6001.18063PCM,0x0020000 0,1,1,,6.06.6001.18063Microsoft ADPCM,0x00200000,1,1,,6.06.6001.18063GSM 6.10,0x00200000,1,1,,6.06.6001.18063Messenger Audio Codec,0x00200000,1,1,,6.06.6001.18063CCITT A-Law,0x00200000,1,1,,6.06.6001.18063CCITT u-Law,0x00200000,1,1,,6.06.6001.18063MPEG Layer-3,0x00200000,1,1,,6.06.6001.18063Audio Capture Sources:Line In (HTO STRIKER 7.1),0x00200000,0,0,,6.06.6001.18000Aux (HTO STRIKER 7.1),0x00200000,0,0,,6.06.6001.18000CD Player (HTO STRIKER 7.1),0x00200000,0,0,,6.06.6001.18000Microphone (HTO STRIKER 7.1),0x00200000,0,0,,6.06.6001.18000SPDIF In (HTO STRIKER 7.1),0x00200000,0,0,,6.06.6001.18000Stereo Mix (HTO STRIKER 7.1),0x00200000,0,0,,6.06.6001.18000Wave (HTO STRIKER 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Solaar Wynd

03-27-2009, 09:23 AM

Got it!I figured out why I'm having the problem after reading this post:<a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=445144">http://forums.station.sony.com/eq2/...topic_id=445144</a>Wondering if it was a sound driver issue, I disabled the Conexant Sound Driver in the laptop's Device Manager. I was overjoyed to discover that this allowed everquest2.exe to boot up every time. Re-enabling sound caused the application to hang every time. Mystery solved!I've tried both 32-bit and 64-bit driver upgrades for this device, so far with no luck, but now that I know what the problem is the solution should hopefully present itself at some point.It's probably just that Everquest 2 and many 64-bit device drivers just don't get along well. Hopefully this will be corrected soon.Arador

Marthaias

03-27-2009, 08:47 PM

Well, that worked for me too.Disappointing though, I always thought the music/sounds were one of the high points of EQ2. I hope someone will resolve this soon. >_<

Proopai

03-30-2009, 01:59 PM

More than likly this is due because your running EverQuest 2 in Admin Mode while your running your sound drivers in Normal mode.I run Windows Vista 64bit and I too have a Creative Sound Blaster Card and it runs fine on my computer no problems and loads up fine.Glad to see you guys got it working for you. you can always try the new version of the driver and install them in Admin mode and set them to run in Admin mode too and see if it works.

Solaar Wynd

03-30-2009, 11:52 PM

<cite>Devilen@Befallen wrote:</cite><blockquote>More than likly this is due because your running EverQuest 2 in Admin Mode while your running your sound drivers in Normal mode.I run Windows Vista 64bit and I too have a Creative Sound Blaster Card and it runs fine on my computer no problems and loads up fine.Glad to see you guys got it working for you. you can always try the new version of the driver and install them in Admin mode and set them to run in Admin mode too and see if it works.</blockquote>I'll give that a try sometime if I need to Slackoff, but it looks like I got lucky this time. After trying several drivers, I once more deleted the sound card from the Device Manager, intending to try a different one. However, upon rebooting, Vista for some reason decided to install its Generic HD Sound Device driver, which not only is compatible with the sound card but also seems to work fine with EQ2. We haven't tested microphone input with it, but sound works absolutely fine.Arador

Marthaias

04-02-2009, 09:34 PM

Wish I could get Vista to install the generic driver for me, but no such luck.I was also really hoping this patch would fix it, but nothing.Anyone have any other suggestions or am I just hooped because I don't have a creative sound card?

Marthaias

04-08-2009, 12:10 PM

Interesting update to this - I tried removing my sound card and only enabling onboard sound, and the problem still occurs.Seems like EQ2 has a fit any time it detects any sort of sound output device in Vista 64 for me.

TSR-JamesM

04-08-2009, 06:57 PM

The splash screen leading into the not the same client thing is caused by using the eq2.exe instead of the station launcher. Please try the station launcher. Make certain to apply the special admin steps that have been descibed above. I will include them here. First here3 is the link to the station launcher (very brief download)<a href="<a"></a><a href="http://launcher.station.sony.com">Station Launcher</a>and of course the Vista UAC walk around. These steps MUST be applied to the station launcher before it will successfully download your new patch.1.Right click on the program launch icon2. Left click on "Properties".3. In the new window that pops up click on the "Compatibility" tab.4. In the "Compatibility Mode" area check the box next to "Run this program in compatibility mode for:"5. In the drop down list make certain that "Windows XP (Service Pack 2)" is selected.6. Under "Privilege Level" make certain that the box next to "Run this program as administrator" is checked.7.Click on "Apply" then click on "Ok".8.Right click on the icon and select "Run as Administrator" You can also go to your EQ2 directory in Sony in C drive and follow the steps below:1.Right click on the EQ2 folder.2.Select the Security tab.3.Highlight each account in the box on the top of the page one at a time.4.In the lower box make certain that all of the check boxes are set for allow.5.Do this for each account in the upper list.6.Hit accept and close.

Marthaias

04-08-2009, 09:03 PM

Tried all those with no luck.The issue seems to be with the EverQuest2.exe application (so the actual game rather than the launcher). When launched from the standard launcher or from the new launcher, it will use up some CPU for a short time, then drop down to zero CPU usage with about 26Mb RAM used. At no point does the EQ2 game window actually open, nor do any errors or crash logs get generated.However, if I disable my sound card, then it launches with no problems.My dxdiag is above.

TSR-JamesM

04-09-2009, 04:12 PM

Update the sound card driver! Please try that and let us know if it worked. Beyond this point it would be best to seek our support.<a href="https://auth.station.sony.com/login?service=https%3A%2F%2Fhelp.station.sony.com% 2Fcgi-bin%2Fsoe.cfg%2Fphp%2Fenduser%2Fchat.php&theme=station&locale=en_US">chat support</a><a href="https://auth.station.sony.com/login?service=https%3A%2F%2Fhelp.station.sony.com% 2Fcgi-bin%2Fsoe.cfg%2Fphp%2Fenduser%2Fask.php&theme=station&locale=en_US">email support</a>You can reach us Monday through Friday from 10:00 am - 7:00 pm PST, except holidays, at 1-858-537-0898.