Vista 64 crashing on wireless

[penpen001]

<p>I am running into a strange problem and was hopping someone here might have an idea.</p><p>I can log into the character selection screen without any issues, however when I attempt to actually log in a character, the computer will freeze at "updating environment map" every time. After about 2 weeks of working through this issue, I have been able to narrow down the issue to a networking issue.</p><p>I built a small Linux based server and configured it as a router (wireless connection) and by using that I can connect using a wired Ethernet port on the computer. This allows me to log in and play with no issues at all. When I go back to the wireless connection directly to the primary router however, I again freeze at "updating environment map".</p><p>I have tested this using 3 different wireless cards and 3 different routers in multiple different combinations. All produce the exact same results. Is their any known issues with the interface of EQ2 with wireless network cards specifically in a 64bit environment? I was able to run using all the same hardware on XP with no errors.</p><p>While running the 2nd router is working, it is certainly not the optimal method I would like to use just to play EQ2. I would be happy to hear any input any of you may have on the problem.</p>

[TSR-DanielH]

<p>Greetings,</p><p>The game doesn't have any issues with a wireless connection and Vista, usually.  That type of connection/OS can cause downloading issues, but not a crashing issue like the one you're experiencing. </p><p>You might want to try setting up one of those routers for port forwarding to see if that resolves the issue.  The following site has great information about router configuration:</p><p><a href="http://www.portforward.com/english/routers/port_forwarding/routerindex.htm" target="_blank" rel="nofollow">http://www.portforward.com/english/...routerindex.htm</a>Simply select the router you are using, then select the 'skip this advertisement' button in the upper right, and finally select Everquest 2 on the following page.  You will then be presented with a walkthrough on how to forward the correct ports.  Please respond if you need any further assistance.</p>

[penpen001]

<p>The port forwarding did not reult in any changes, to be safe I also tested DMZ and had the same result. I am not overly surprised this did not correct the issue as the server I am routing traffic through now to play is limited by the same port forwarding rules as this computer is. Also that it worked fine in XP and Vista 32 and its just Vista 64 thats causing the issue.</p><p>I am still looking through the OS itself to see if the issue could be located there rather then the interaction of eq2 with the OS, however so far every other application that requires a network connection is not having any difficulty at this time. The issue doesn't appear to be limited to either a specific manufaturer or wireless chipset either as the 3 different wireless cards are running 3 completely different chipsets and the routers (which I dont belive to be the issue) were also all very different.</p><p>Is there any way to run EQ2 in a debugging mode so that I can atleast see what its attempting to do when the computer crashes?</p>

[TSR-DanielH]

<p><cite>penpen001 wrote:</cite></p><blockquote><p>Is there any way to run EQ2 in a debugging mode so that I can atleast see what its attempting to do when the computer crashes?</p></blockquote><p>No, but it should generate a crash log file in your Everquest 2 directory that will contain some information collected at the time of the crash.  Just to be sure, are you crashing to desktop or character select?</p>

[penpen001]

<p>It is actually hard locking the computer completely. No BSOD or crash to desktop. I have to pull the power.</p>

[TSR-DanielH]

<p>Ok, if it's freezing the whole computer then it probably isn't related to the connection.  Could you post the first section of your DXdiag so that we can check on your computer specs and driver information?</p><p>Uninstalling and updating your graphics card drivers would be a good first step, assuming they are somewhat out of date.</p>

[penpen001]

<p>I can provide the information when I am back at a computer, however a graphics drive issue would not explain why EQ2 plays perfectly fine on a wired network connection and then failes on a wireless connection. I do mean this very litterally. If I am connected using wireless it will freeze, however if I simply remove the route from the wireless card and use a wired network connection, the game plays perfectly. The graphics engine should not differentiate between using a wireless or wired network connection. This is specifically why the issue is so frustrating. If the game simply failed in general on Vista 64, I would have more things to investigate, however having it fail ONLY when connected via wireless network connection (Note 3 different wireless cards all using vender shipped drivers as well as newest available drives).</p>

[olisi]

<p>having the same issue</p><p><a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=444725">http://forums.station.sony.com/eq2/...topic_id=444725</a>-------</p><p>System Information------------------Time of this report: 2/28/2009, 16:39:58       Machine name: CARZIER-PC   Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612)           Language: English (Regional Setting: English)System Manufacturer: Gigabyte Technology Co., Ltd.       System Model: P35-DS3L               BIOS: Award Modular BIOS v6.00PG          Processor: Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz (2 CPUs), ~3.0GHz             Memory: 4094MB RAM          Page File: 1384MB used, 6998MB available        Windows Dir: C:Windows    DirectX Version: DirectX 10DX Setup Parameters: Not found     DxDiag Version: 6.00.6001.18000 64bit Unicode------------DxDiag Notes------------      Display Tab 1: No problems found.        Sound Tab 1: No problems found.        Sound Tab 2: No problems found.          Input Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D:    0/4 (retail)DirectDraw:  0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay:  0/9 (retail)DirectSound: 0/5 (retail)DirectShow:  0/6 (retail)---------------Display Devices---------------        Card name: NVIDIA GeForce 8800 GTX     Manufacturer: NVIDIA        Chip type: GeForce 8800 GTX         DAC type: Integrated RAMDAC       Device Key: EnumPCIVEN_10DE&DEV_0191&SUBSYS_82331043&REV_A2   Display Memory: 2536 MB Dedicated Memory: 745 MB    Shared Memory: 1791 MB     Current Mode: 1280 x 720 (32 bit) (75Hz)          Monitor: Generic PnP Monitor      Driver Name: nvd3dumx.dll,nvd3dum,nvwgf2umx.dll,nvwgf2um   Driver Version: 7.15.0011.8206 (English)      DDI Version: 10Driver Attributes: Final Retail Driver Date/Size: 2/9/2009 13:18:00, 8635392 bytes      WHQL Logo'd: Yes  WHQL Date Stamp: Device Identifier: {D7B71E3E-42D1-11CF-FD53-38A202C2CA35}        Vendor ID: 0x10DE        Device ID: 0x0191        SubSys ID: 0x82331043      Revision ID: 0x00A2      Revision ID: 0x00A2      Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_B ModeWMV9_B ModeVC1_A ModeWMV9_A  Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX 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{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=     DDraw Status: Enabled       D3D Status: Enabled       AGP Status: Enabled-------------Sound Devices-------------            Description: Speakers (Realtek High Definition Audio) Default Sound Playback: Yes Default Voice Playback: Yes            Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0888&SUBSYS_1458E601&REV_1000        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: RTKVHD64.sys         Driver Version: 6.00.0001.5485 (English)      Driver Attributes: Final Retail            WHQL Logo'd: Yes          Date and Size: 9/19/2007 09:12:34, 1221912 bytes            Other Files:         Driver Provider: Realtek Semiconductor Corp.         HW Accel Level: Basic              Cap Flags: 0xF1F    Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No            Description: Realtek Digital Output (Realtek High Definition Audio) Default Sound Playback: No Default Voice Playback: No            Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0888&SUBSYS_1458E601&REV_1000        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: RTKVHD64.sys         Driver Version: 6.00.0001.5485 (English)      Driver Attributes: Final Retail            WHQL Logo'd: Yes          Date and Size: 9/19/2007 09:12:34, 1221912 bytes            Other Files:         Driver Provider: Realtek Semiconductor Corp.         HW Accel Level: Basic              Cap Flags: 0xF1F    Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No</p>