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View Full Version : Black Screen then CTD when launching game


Dude3
02-14-2009, 03:17 PM
<p>Basically I have the trial version of the game and every time I hit start in the launchpad the cursor changes the screen goes black then it kicks me back to my desktop.  I have updated my graphics card to the latest drivers and I have also run a clean boot of the system.  Also I have another computer which is running it fine and we are on the same network so it would make sense that the router/firewall settings aren't related to the problem.</p><p>DXDIAG info</p><p>Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.080814-1233)           Language: English (Regional Setting: English)System Manufacturer: Gateway                               System Model: E-4000                                        BIOS: BIOS Date: 10/16/02 08:39:45  Ver: 08.00.05          Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz             Memory: 2046MB RAM          Page File: 441MB used, 2224MB available        Windows Dir: C:WINDOWS    DirectX Version: DirectX 9.0c (4.09.0000.0904)DX Setup Parameters: Not found     DxDiag Version: 5.03.2600.2180 32bit Unicode</p><p>------------DxDiag Notes------------  DirectX Files Tab: No problems found.      Display Tab 1: No problems found.        Sound Tab 1: No problems found.        Sound Tab 2: No problems found.          Music Tab: No problems found.          Input Tab: No problems found.        Network Tab: No problems found.</p><p>--------------------DirectX Debug Levels--------------------Direct3D:    0/4 (n/a)DirectDraw:  0/4 (retail)DirectInput: 0/5 (n/a)DirectMusic: 0/5 (n/a)DirectPlay:  0/9 (retail)DirectSound: 0/5 (retail)DirectShow:  0/6 (retail)</p><p>---------------Display Devices---------------        Card name: NVIDIA GeForce4 MX 440     Manufacturer: NVIDIA        Chip type: GeForce4 MX 440         DAC type: Integrated RAMDAC       Device Key: EnumPCIVEN_10DE&DEV_0171&SUBSYS_87311462&REV_A3   Display Memory: 128.0 MB     Current Mode: 1280 x 960 (32 bit) (75Hz)          Monitor: Plug and Play Monitor  Monitor Max Res: 1600,1200      Driver Name: nv4_disp.dll   Driver Version: 6.14.0010.9371 (English)      DDI Version: 9 (or higher)Driver Attributes: Final Retail Driver Date/Size: 10/22/2006 12:22:00, 4527488 bytes      WHQL Logo'd: Yes  WHQL Date Stamp: n/a              VDD: n/a         Mini VDD: nv4_mini.sys    Mini VDD Date: 10/22/2006 12:22:00, 3994624 bytesDevice Identifier: {D7B71E3E-4231-11CF-4953-3BA702C2CB35}        Vendor ID: 0x10DE        Device ID: 0x0171        SubSys ID: 0x87311462      Revision ID: 0x00A3      Revision ID: 0x00A3      Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D  Deinterlace Caps: {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch          Registry: OK     DDraw Status: Enabled       D3D Status: Enabled       AGP Status: EnabledDDraw Test Result: Not run D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not run</p><p>-------------Sound Devices-------------            Description: SoundMAX Digital Audio Default Sound Playback: Yes Default Voice Playback: Yes            Hardware ID: PCIVEN_8086&DEV_24C5&SUBSYS_4000107B&REV_02        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: smwdm.sys         Driver Version: 5.12.0001.3503 (English)      Driver Attributes: Final Retail            WHQL Logo'd: Yes          Date and Size: 8/26/2008 18:38:26, 459944 bytes            Other Files:         Driver Provider: Analog Devices         HW Accel Level: Full              Cap Flags: 0xB5B    Min/Max Sample Rate: 8000, 48000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No               Registry: OK      Sound Test Result: Not run</p><p>            Description: Modem #1 Line Playback (emulated) Default Sound Playback: No Default Voice Playback: No            Hardware ID:         Manufacturer ID: 1             Product ID: 81                   Type: Emulated            Driver Name:          Driver Version:       Driver Attributes:             WHQL Logo'd:           Date and Size:             Other Files:         Driver Provider:          HW Accel Level: Full              Cap Flags: 0x0    Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No               Registry: OK      Sound Test Result: Not run</p><p>EQ2info</p><p>Tracing route to sdkeq2-01-01.everquest2.com [199.108.12.33]</p><p>over a maximum of 30 hops:</p><p>  1    <1 ms    <1 ms    <1 ms  192.168.0.1</p><p>  2    10 ms     9 ms     9 ms  cpe-173-89-160-1.neo.res.rr.com [173.89.160.1]</p><p>  3     8 ms    11 ms     9 ms  gig1-17.bathoh1-swt401.neo.rr.com [24.164.106.109]</p><p>  4    11 ms    10 ms    11 ms  tge1-50.akrnoh2-swt402.neo.rr.com [24.164.104.125]</p><p>  5    10 ms    10 ms    11 ms  tge1-49.akrnoh2-swt401.neo.rr.com [24.164.104.121]</p><p>  6    12 ms    10 ms    10 ms  tge5-0-0-850.ncntoh1-rtr1.neo.rr.com [24.164.104.117]</p><p>  7    12 ms    10 ms    10 ms  tge7-0-0.ncntoh1-rtr0.mwrtn.rr.com [65.25.137.193]</p><p>  8    24 ms    43 ms    21 ms  tge3-1-0.mtgmoh1-rtr0.mwrtn.rr.com [24.95.81.209]</p><p>  9    21 ms    19 ms    22 ms  xe-10-0-0.bar1.Cincinnati1.Level3.net [4.78.216.9]</p><p> 10    19 ms    17 ms    22 ms  ae-0-11.bar2.Cincinnati1.Level3.net [4.69.136.210]</p><p> 11    45 ms    37 ms    34 ms  ae-7-7.ebr2.Atlanta2.Level3.net [4.69.136.218]</p><p> 12    45 ms    35 ms    36 ms  ae-73-70.ebr3.Atlanta2.Level3.net [4.69.138.20]</p><p> 13    61 ms    58 ms    67 ms  ae-7.ebr3.Dallas1.Level3.net [4.69.134.21]</p><p> 14    59 ms    55 ms    53 ms  ae-63-63.csw1.Dallas1.Level3.net [4.69.136.154]</p><p> 15    63 ms    60 ms    60 ms  ge-0-3-0-69.bbr1.Dallas1.Level3.net [4.68.19.1]</p><p> 16    88 ms    89 ms    87 ms  as-2-0.mp1.SanDiego1.Level3.net [64.159.1.137]</p><p> 17    93 ms    90 ms    88 ms  so-8-0.hsa1.SanDiego1.Level3.net [4.68.112.130]</p><p> 18    87 ms    87 ms    89 ms  vl861.sdtermswitch-1.sonyonline.net [63.215.251.130]</p><p> 19    86 ms    89 ms    87 ms  vl831.sdkollsw-1.sonyonline.net [64.37.144.82]</p><p> 20    88 ms    88 ms    90 ms  sdkeq2-01-01.everquest2.com [199.108.12.33]</p><p>Trace complete.</p><p>Tracing route to ableq2-01-01.everquest2.com [199.108.202.33]</p><p>over a maximum of 30 hops:</p><p>  1    <1 ms    <1 ms    <1 ms  192.168.0.1</p><p>  2    11 ms     9 ms    11 ms  cpe-173-89-160-1.neo.res.rr.com [173.89.160.1]</p><p>  3    15 ms     9 ms     8 ms  gig1-17.bathoh1-swt401.neo.rr.com [24.164.106.109]</p><p>  4    11 ms    10 ms     7 ms  tge1-50.akrnoh2-swt402.neo.rr.com [24.164.104.125]</p><p>  5    11 ms    11 ms     9 ms  tge1-49.akrnoh2-swt401.neo.rr.com [24.164.104.121]</p><p>  6    12 ms    10 ms     8 ms  tge5-0-0-850.ncntoh1-rtr1.neo.rr.com [24.164.104.117]</p><p>  7    11 ms    11 ms     9 ms  gig14-0-0.ncntoh1-rtr2.neo.rr.com [24.164.104.170]</p><p>  8    20 ms    23 ms    24 ms  tge2-2-0.mtgmoh1-rtr0.mwrtn.rr.com [65.25.137.237]</p><p>  9    27 ms    25 ms    28 ms  ae-4-0.cr0.chi30.tbone.rr.com [66.109.6.68]</p><p> 10    30 ms    37 ms    29 ms  ae-1-0.pr0.chi10.tbone.rr.com [66.109.6.155]</p><p> 11    29 ms    27 ms    37 ms  tge2-1.fr3.ord.llnw.net [68.142.72.221]</p><p> 12    30 ms    30 ms    30 ms  ve6.fr4.ord.llnw.net [69.28.172.42]</p><p> 13    41 ms    37 ms    38 ms  tge11-3.fr3.lga.llnw.net [69.28.171.194]</p><p> 14    37 ms    37 ms    33 ms  tge2-4.fr3.iad.llnw.net [69.28.171.157]</p><p> 15    37 ms    37 ms    35 ms  sony.ge4-12.fr3.iad.llnw.net [68.142.111.254]</p><p> 16    37 ms    37 ms    35 ms  vl46.ashaens-1.sonyonline.net [64.37.144.177]</p><p> 17    37 ms    37 ms    38 ms  ableq2-01-01.everquest2.com [199.108.202.33]</p><p>Trace complete.</p><p>Tracing route to amseq2-01-01.everquest2.com [195.33.135.161]</p><p>over a maximum of 30 hops:</p><p>  1    <1 ms    <1 ms    <1 ms  192.168.0.1</p><p>  2     9 ms    12 ms    10 ms  cpe-173-89-160-1.neo.res.rr.com [173.89.160.1]</p><p>  3    12 ms     9 ms     9 ms  gig1-17.bathoh1-swt401.neo.rr.com [24.164.106.109]</p><p>  4    10 ms     7 ms     *     tge1-50.akrnoh2-swt402.neo.rr.com [24.164.104.125]</p><p>  5    11 ms     9 ms    10 ms  tge1-49.akrnoh2-swt401.neo.rr.com [24.164.104.121]</p><p>  6    11 ms    11 ms    11 ms  tge5-0-0-850.ncntoh1-rtr1.neo.rr.com [24.164.104.117]</p><p>  7    11 ms    11 ms    30 ms  tge7-0-0.ncntoh1-rtr0.mwrtn.rr.com [65.25.137.193]</p><p>  8    19 ms    26 ms    24 ms  tge0-3-0.mtgmoh1-rtr0.mwrtn.rr.com [24.95.81.213]</p><p>  9    19 ms    21 ms    21 ms  xe-10-1-0.bar1.Cincinnati1.Level3.net [4.78.216.13]</p><p> 10    33 ms    35 ms    36 ms  ae-10-10.ebr2.Chicago1.Level3.net [4.69.136.214]</p><p> 11    26 ms    26 ms    27 ms  ae-5.ebr2.Chicago2.Level3.net [4.69.140.194]</p><p> 12    48 ms    47 ms    47 ms  ae-2-2.ebr2.Washington1.Level3.net [4.69.132.70]</p><p> 13   134 ms   130 ms   136 ms  ae-41-41.ebr2.Frankfurt1.Level3.net [4.69.137.49]</p><p> 14   143 ms   143 ms   144 ms  ae-2-2.ebr1.Dusseldorf1.Level3.net [4.69.132.137]</p><p> 15   139 ms   143 ms   144 ms  ae-46-106.ebr2.Dusseldorf1.Level3.net [4.69.141.82]</p><p> 16   146 ms   144 ms   144 ms  ae-41.ebr1.Amsterdam1.Level3.net [4.69.141.62]</p><p> 17   139 ms   141 ms   146 ms  ge-10-0.ipcolo1.Amsterdam1.Level3.net [4.68.120.9]</p><p> 18   142 ms   147 ms   143 ms  vl155.amsixsw-1.sonyonline.net [213.244.164.38]</p><p> 19   142 ms   142 ms   143 ms  amseq2-01-01.everquest2.com [195.33.135.161]</p>