Download Cancelled? [Archive] - EQ2 Forum Archive @ EQ2Wire

Zetter

02-13-2009, 01:48 PM

i cant patch the game(havent been able to since the second patch yesterday, 2/12/2009)i can bypass the patcher and get in via the .exe.the patcher starts up fine scans the files and such, but when it starts the download it just says Download Cancelled.i've tried what is suggested in the knowledge database, that didnt work. there doesnt seem to be anyone recently having this problem on the forums, but there are some in guild with the same issue. im not sure what changed in that patch but its messin me up lol.my system:------------------System Information------------------Time of this report: 2/13/2009, 11:33:27 Machine name: SPOONIE Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612) Language: English (Regional Setting: English)System Manufacturer: System manufacturer System Model: System Product Name BIOS: Phoenix - AwardBIOS v6.00PG Processor: Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz (2 CPUs), ~2.6GHz Memory: 3326MB RAM Page File: 1683MB used, 11515MB available Windows Dir: C:Windows DirectX Version: DirectX 10DX Setup Parameters: Not found DxDiag Version: 6.00.6001.18000 32bit Unicode---------------Display Devices--------------- Card name: NVIDIA GeForce GTX 260 Manufacturer: NVIDIA Chip type: GeForce GTX 260 DAC type: Integrated RAMDAC Device Key: EnumPCIVEN_10DE&DEV_05E2&SUBSYS_12673842&REV_A1 Display Memory: 2291 MB Dedicated Memory: 883 MB Shared Memory: 1407 MB Current Mode: 1920 x 1200 (32 bit) (60Hz) Monitor: Dell 2407WFP (Analog) Driver Name: nvd3dum.dll,nvwgf2um.dll Driver Version: 7.15.0011.8122 (English) DDI Version: 10Driver Attributes: Final Retail Driver Date/Size: 1/15/2009 08:19:00, 6070272 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71E3E-46A2-11CF-4844-6C3201C2CA35} Vendor ID: 0x10DE Device ID: 0x05E2 SubSys ID: 0x12673842 Revision ID: 0x00A1 Revision ID: 0x00A1-------------Sound Devices------------- Description: Speakers (Creative SB X-Fi) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: PCIVEN_1102&DEV_0005&SUBSYS_00311102&REV_00 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: ctaud2k.sys Driver Version: 6.00.0001.1368 (English) Driver Attributes: Final Retail WHQL Logo'd: No Date and Size: 10/8/2008 01:21:50, 526232 bytes Other Files: Driver Provider: Creative HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Description: SPDIF Out (Creative SB X-Fi) Default Sound Playback: No Default Voice Playback: No Hardware ID: PCIVEN_1102&DEV_0005&SUBSYS_00311102&REV_00 Manufacturer ID: Product ID: Type: WDM Driver Name: ctaud2k.sys Driver Version: 6.00.0001.1368 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 10/8/2008 01:21:50, 526232 bytes Other Files: Driver Provider: Creative HW Accel Level: Basic Cap Flags: 0x0 Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No---------------------Sound Capture Devices--------------------- Description: Microphone (Creative SB X-Fi) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: ctaud2k.sys Driver Version: 6.00.0001.1368 (English) Driver Attributes: Final Retail Date and Size: 10/8/2008 01:21:50, 526232 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF Description: "What U Hear" (Creative SB X-Fi) Default Sound Capture: No Default Voice Capture: No Driver Name: ctaud2k.sys Driver Version: 6.00.0001.1368 (English) Driver Attributes: Final Retail Date and Size: 10/8/2008 01:21:50, 526232 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF Description: Auxiliary (Creative SB X-Fi) Default Sound Capture: No Default Voice Capture: No Driver Name: ctaud2k.sys Driver Version: 6.00.0001.1368 (English) Driver Attributes: Final Retail Date and Size: 10/8/2008 01:21:50, 526232 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF Description: Line-In (Creative SB X-Fi) Default Sound Capture: No Default Voice Capture: No Driver Name: ctaud2k.sys Driver Version: 6.00.0001.1368 (English) Driver Attributes: Final Retail Date and Size: 10/8/2008 01:21:50, 526232 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF-------------------DirectInput Devices------------------- Device Name: Mouse Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Microsoft eHome Infrared Transceiver Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x045E, 0x006D FF Driver: n/a Device Name: Microsoft eHome Infrared Transceiver Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x045E, 0x006D FF Driver: n/a Device Name: Microsoft eHome Infrared Transceiver Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x045E, 0x006D FF Driver: n/a Device Name: Microsoft eHome Infrared Transceiver Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x045E, 0x006D FF Driver: n/a Device Name: Virtual Hid Device Attached: 1 Controller ID: 0x0Vendor/Product ID: 0xBEEF, 0xFEED FF Driver: n/a Device Name: USB Gaming Mouse Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC049 FF Driver: n/a Device Name: USB Gaming Mouse Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC049 FF Driver: n/a Device Name: n52te Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x050D, 0x0200 FF Driver: n/a Device Name: n52te Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x050D, 0x0200 FF Driver: n/a Device Name: Lycosa Keyboard Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x1532, 0x0109 FF Driver: n/a Device Name: Lycosa Keyboard Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x1532, 0x0109 FF Driver: n/aPoll w/ Interrupt: No-----------USB Devices-----------+ USB Root Hub| Vendor/Product ID: 0x10DE, 0x036C| Matching Device ID: usbroot_hub| Service: usbhub| Driver: usbhub.sys, 1/19/2008 00:53:42, 194560 bytes| Driver: usbd.sys, 1/19/2008 00:53:17, 5888 bytes----------------Gameport Devices----------------------------PS/2 Devices------------+ Microsoft eHome Remote Control Keyboard keys| Matching Device ID: hidirdevice&col05| Service: kbdhid| Driver: kbdhid.sys, 1/19/2008 00:49:17, 15872 bytes| Driver: kbdclass.sys, 1/19/2008 02:41:52, 35384 bytes| + Microsoft eHome MCIR Keyboard| Matching Device ID: hidirdevice&col06| Service: kbdhid| Driver: kbdhid.sys, 1/19/2008 00:49:17, 15872 bytes| Driver: kbdclass.sys, 1/19/2008 02:41:52, 35384 bytes| + Microsoft eHome MCIR 109 Keyboard| Matching Device ID: hidirdevice&col07| Service: kbdhid| Driver: kbd106.dll, 11/2/2006 04:39:43, 6656 bytes| Driver: kbdhid.sys, 1/19/2008 00:49:17, 15872 bytes| Driver: kbdclass.sys, 1/19/2008 02:41:52, 35384 bytes| + HID Keyboard Device| Vendor/Product ID: 0x050D, 0x0200| Matching Device ID: hid_device_system_keyboard| Service: kbdhid| Driver: kbdhid.sys, 1/19/2008 00:49:17, 15872 bytes| Driver: kbdclass.sys, 1/19/2008 02:41:52, 35384 bytes| + HID Keyboard Device| Vendor/Product ID: 0x1532, 0x0109| Matching Device ID: hid_device_system_keyboard| Service: kbdhid| Driver: kbdhid.sys, 1/19/2008 00:49:17, 15872 bytes| Driver: kbdclass.sys, 1/19/2008 02:41:52, 35384 bytes| + Terminal Server Keyboard Driver| Matching Device ID: rootrdp_kbd| Upper Filters: kbdclass| Service: TermDD| Driver: i8042prt.sys, 1/19/2008 00:49:18, 54784 bytes| Driver: kbdclass.sys, 1/19/2008 02:41:52, 35384 bytes| + HID-compliant mouse| Matching Device ID: hid_device_system_mouse| Service: mouhid| Driver: mouhid.sys, 1/19/2008 00:49:16, 15872 bytes| Driver: mouclass.sys, 1/19/2008 02:41:52, 34360 bytes| + Logitech HID-compliant G5 Laser Mouse| Vendor/Product ID: 0x046D, 0xC049| Matching Device ID: hidvid_046d&pid_c049&mi_00| Upper Filters: LMouFilt| Lower Filters: LHidFilt| Service: mouhid| Driver: LHidFilt.Sys, 2/29/2008 03:13:16, 35344 bytes| Driver: LMouFilt.Sys, 2/29/2008 03:13:24, 36880 bytes| Driver: KHALMNPR.Exe, 2/29/2008 03:12:38, 76304 bytes| Driver: WdfCoInstaller01005.dll, 6/22/2007 12:34:02, 1419232 bytes| Driver: mouhid.sys, 1/19/2008 00:49:16, 15872 bytes| Driver: mouclass.sys, 1/19/2008 02:41:52, 34360 bytes| + HID-compliant mouse| Vendor/Product ID: 0x050D, 0x0200| Matching Device ID: hid_device_system_mouse| Service: mouhid| Driver: mouhid.sys, 1/19/2008 00:49:16, 15872 bytes| Driver: mouclass.sys, 1/19/2008 02:41:52, 34360 bytes| + Terminal Server Mouse Driver| Matching Device ID: rootrdp_mou| Upper Filters: mouclass| Service: TermDD| Driver: termdd.sys, 1/19/2008 02:42:19, 54328 bytes| Driver: sermouse.sys, 1/19/2008 00:49:16, 19968 bytes| Driver: mouclass.sys, 1/19/2008 02:41:52, 34360 bytes------------------------Disk & DVD/CD-ROM Drives------------------------ Drive: C: Free Space: 45.2 GBTotal Space: 143.1 GBFile System: NTFS Model: WDC WD15 00ADFD-00NLR SCSI Disk Device Drive: E: Free Space: 1329.3 GBTotal Space: 1430.8 GBFile System: NTFS Model: ST315003 41AS SCSI Disk Device Drive: D: Model: HL-DT-ST DVDRAM GSA-H42N ATA Device Driver: c:windowssystem32driverscdrom.sys, 6.00.6001.18000 (English), 1/19/2008 00:49:51, 67072 bytesyes this is a shortened list didnt want to takeup a huge amount, if the full thing is needed ill post it.

TSR-DanielH

02-13-2009, 05:19 PM

You mention that you tried some steps from the knowledgebase, but I don't know what you've tried so far. The most common cause of this issue is Vista, so let's try the Vista steps first:1. Right click on the program launch icon2. Left click on "Properties".3. In the new window that pops up click on the "Compatibility" tab.4. In the "Compatibility Mode" area check the box next to "Run this program in compatibility mode for:"5. In the drop down list make certain that "Windows XP (Service Pack 2)" is selected.6. Under "Privilege Level" make certain that the box next to "Run this program as administrator" is checked.7. Click on "Apply" then click on "Ok".8. Right click on the icon and select "Run as Administrator"

Zetter

02-13-2009, 11:59 PM

i had tried that and it didnt work.thing is and you can point me at stuff like that but i dont think it will work. seeing as it worked before the patch then after the patch it no longer works.i have my UAC off and the proper ports opened and eq2 is allowed through my firewall. ive tried doing a clean boot(all services and start up off, that arent required to boot by windows), ive tried reseting my firewall permissons and running as an admin.*shrug*