black screen after pressing start [Archive] - EQ2 Forum Archive @ EQ2Wire

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Darkleeech

02-11-2009, 12:59 PM

everytime when i start the game i got a blackscreen.i can see the mouse moving and i can hear the music and all but the screen is black...anyone knows what this could be?

Darkleeech

02-11-2009, 02:05 PM

well deleted the ini file...that didnt work...any other suggestions

Darkleeech

02-11-2009, 04:35 PM

ok this is rlly getting annoying already been busy for like 3 days with the black screen thing and i already reinstalled the gameoh and here is my dxdiag maybe thats usefull (doubt it)------------------System Information------------------Time of this report: 2/11/2009, 20:34:50 Machine name: RICK Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.080814-1233) Language: Dutch (Regional Setting: Dutch)System Manufacturer: To Be Filled By O.E.M. System Model: To Be Filled By O.E.M. BIOS: Default System BIOS Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4000+, MMX, 3DNow (2 CPUs), ~2.3GHz Memory: 3424MB RAM Page File: 532MB used, 4773MB available Windows Dir: C:WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904)DX Setup Parameters: Not found DxDiag Version: 5.03.2600.2180 32bit Unicode------------DxDiag Notes------------ DirectX Files Tab: No problems found. Display Tab 1: The file ati2dvag.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Music Tab: No problems found. Input Tab: No problems found. Network Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (n/a)DirectDraw: 0/4 (retail)DirectInput: 0/5 (n/a)DirectMusic: 0/5 (n/a)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)---------------Display Devices--------------- Card name: ATI Radeon HD 3800 Series Manufacturer: ATI Technologies Inc. Chip type: ATI Radeon Graphics Processor AGP (0x9505) DAC type: Internal DAC(400MHz) Device Key: EnumPCIVEN_1002&DEV_9505&SUBSYS_95051002&REV_00 Display Memory: 512.0 MB Current Mode: 1280 x 1024 (32 bit) (75Hz) Monitor: Plug en Play-monitor Monitor Max Res: 1600,1200 Driver Name: ati2dvag.dll Driver Version: 6.14.0010.6891 (English) DDI Version: 9 (or higher)Driver Attributes: Final Retail Driver Date/Size: 12/1/2008 21:51:31, 318464 bytes WHQL Logo'd: No WHQL Date Stamp: None VDD: n.v.t. Mini VDD: ati2mtag.sys Mini VDD Date: 12/1/2008 23:13:40, 3452928 bytesDevice Identifier: {D7B71EE2-D645-11CF-5969-0FB5A1C2CB35} Vendor ID: 0x1002 Device ID: 0x9505 SubSys ID: 0x95051002 Revision ID: 0x0000 Revision ID: 0x0000 Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_A ModeWMV9_A Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch Registry: OK DDraw Status: Enabled D3D Status: Enabled AGP Status: EnabledDDraw Test Result: Not run D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not runits not all of it....but its the only part that might be usefull

TSR-DanielH

02-11-2009, 05:15 PM

As a first step I would advise uninstalling and reinstalling the graphics card drivers. It is giving an error indicating that the drivers aren't signed, but that may or may not mean something based on how Windows verifies that info.Are you using any kind of firewall or antivirus on that system? In many cases this problem is caused by an antivirus such as Norton or Mcafee.

Darkleeech

02-12-2009, 05:13 PM

well i use norton....i can try to disable that and try it again...let me first try to uninstall the drivers

Darkleeech

02-12-2009, 05:26 PM

nop still aint working...i also get the windows logo thingy when i try to instal the drivers but i very doubt it that that could be the problem...because the game has worked once...but then after a computer reset it freezes up again so the problem must be somewhere in the game

Darkleeech

02-13-2009, 03:19 PM

maybe its an idea to disable the intro movie...maybe that would workEDIT: well that didnt work......and it would be weird if it was indeed the windows logo thingy

TSR-DanielH

02-13-2009, 05:25 PM

Do you play any other games on that computer and are they experience any similar issues if so? You might want to try runing a graphics stress test like 3dmark to see how it performs under heavy load. If you notice errors during the test it could help us locate the problem.

TheThingzhere

02-14-2009, 01:40 AM

Ok il say it once, i got the same probleme, each time i press start the screen come and i hear music and nothing happen....i found a solution for myself that might work for other, i got 2 friend who as same problem and its solve nowxfire somehow just frak the start with is pop up or whatever, if i start without it all is fine.