Pure Virtual Function - AGAIN

[Aylix]

<p>So, how's that fix coming along?</p><p>What, you guys are running at...4 months now without a fix? Way to go!</p><p>Then again, we're talking about a company that's too cheap to spring for an 800 number, leaving it's paying customer base to spring for long distance....so I guess when they hire they scrape the bottom of the proverbial barrel.</p><p>Come on. Fix the issue. I'm tired of paying for a game that crashes a few times a session.</p>

[Darkko]

<p>Amen.</p>

[ganjookie]

<p><cite>Kaethia_Aramae wrote:</cite></p><blockquote><p>So, how's that fix coming along?</p><p>What, you guys are running at...4 months now without a fix? Way to go!</p><p>Then again, we're talking about a company that's too cheap to spring for an 800 number, leaving it's paying customer base to spring for long distance....so I guess when they hire they scrape the bottom of the proverbial barrel.</p><p>Come on. Fix the issue. I'm tired of paying for a game that crashes a few times a session.</p></blockquote><p>That is pretty unfair to the techs that work the forums here.  They can only I assume, gather the data and get it to the developers, who then need to prioritize the issues that are in the game.</p>

[Zehl_Ice-Fire]

<p><cite>Kaethia_Aramae wrote:</cite></p><blockquote><p>Then again, we're talking about a company that's too cheap to spring for an 800 number, leaving it's paying customer base to spring for long distance....so I guess when they hire they scrape the bottom of the proverbial barrel.</p></blockquote><p>There are still people who don't have unlimited calling plans in the USA? Call me surprised <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />. I've had this kind of phone plan for almost 10 years now.</p>

[Rothgar]

<p>Autenil has been working on this problem and has a couple of fixes going out in the next hotfix.</p><p>Keep in mind that a big part of the problem for us is that we cannot reproduce this problem on our dev machines which makes it very difficult to troubleshoot the problem.  Hopefully his two fixes will take care of your issue, but there's always the possibility that it might not.</p><p>I think we're going to try for a hotfix on Tuesday.  If that happens, please let us know what your experience is with this error after the hotfix.</p>

[Darkko]

<p>I will be sure to post the results of the hotfix.</p><p>I guess in this case your team may be experiencing the same sort of frustration as those of us who are having this error.</p>

[Darkko]

<p><cite>Kithal@Permafrost wrote:</cite></p><blockquote><p><cite>Kaethia_Aramae wrote:</cite></p><blockquote><p>So, how's that fix coming along?</p><p>What, you guys are running at...4 months now without a fix? Way to go!</p><p>Then again, we're talking about a company that's too cheap to spring for an 800 number, leaving it's paying customer base to spring for long distance....so I guess when they hire they scrape the bottom of the proverbial barrel.</p><p>Come on. Fix the issue. I'm tired of paying for a game that crashes a few times a session.</p></blockquote><p>That is pretty unfair to the techs that work the forums here.  They can only I assume, gather the data and get it to the developers, who then need to prioritize the issues that are in the game.</p></blockquote><p>Its fine to play the part of moderator but I assume your client is running fine?</p><p>It's a little tougher to put out cash for a product that fails multiple times per session in my opinon thats whats unfair, sometimes the direct approach is what is left.</p>

[brammator]

<p><cite>Rothgar wrote:</cite></p><blockquote><p>Autenil has been working on this problem and has a couple of fixes going out in the next hotfix.</p><p>Keep in mind that a big part of the problem for us is that we cannot reproduce this problem on our dev machines which makes it very difficult to troubleshoot the problem.  Hopefully his two fixes will take care of your issue, but there's always the possibility that it might not.</p><p>I think we're going to try for a hotfix on Tuesday.  If that happens, please let us know what your experience is with this error after the hotfix.</p></blockquote><p>please inform us about .exe version too -- russian servers have some hotfixes later than us/eu (don't know about other localized servers)</p>

[Aylix]

<p><cite>Darkko wrote:</cite></p><blockquote><p>I will be sure to post the results of the hotfix.</p><p>I guess in this case your team may be experiencing the same sort of frustration as those of us who are having this error.</p></blockquote><p>I look forward to posting that nothing has changed. And maybe i sound a little apprehensive....but crashing allll the time after TSO is less than fun. If it works, and I don't crash - and at this point, i'll be happy with once every other session - I'll be the very first one to come here and give kudos.</p><p>It's not a little unfair. I've been waiting a long time - as have others - for a fix to an issue that ruins the game.</p><p>Yes I do have unlimited long distance. But...that's not really the point, is it?</p>

[Taryn Bowspinnn]

<p>Pure Virtual Function at 930am PST 2/10. If it went in with this hotfix (for Errolisi Day) it didn't work on my machine... <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

[Aylix]

<p>So, did a 'fix' go in?</p><p>You tell me first, and then I'll tell you if I had the same problem. I'm sure that you can guess that I did, because I honestly don't believe you're working on anything.</p><p><span style="font-size: small;">And no, I couldn't care less about how hard it is for your people to fix. That is irrelevant to me, I don't have sympathy for them. Maybe work some overtime or hire some new people. 4 months. That's absurd.</span></p><p>In fact, about half of my guild is now randomly crashing.</p><p>But hey, at least that new harvesting animation is in.</p><p>/rude</p>

[Kulaf]

<p><cite>Mikayel@Nagafen wrote:</cite></p><blockquote><p>So, how's that fix coming along?</p><p>What, you guys are running at...4 months now without a fix? Way to go!</p><p>Then again, we're talking about a company that's too cheap to spring for an 800 number, leaving it's paying customer base to spring for long distance....so I guess when they hire they scrape the bottom of the proverbial barrel.</p><p>Come on. Fix the issue. I'm tired of paying for a game that crashes a few times a session.</p></blockquote><p>While I feel some sympathy for you......I hate to burst your bubble but even Blizzard doesn't offer toll free tech support.  And if they can't do it with the coin they have rolling in your won't see it coming from anyone else.  And honestly for an issue like yours what good is talking to someone going to do that can't be done here by posting logs and running diags?  None.</p>

[Aylix]

<p><cite>Kulanae@Blackburrow wrote:</cite></p><blockquote><p><cite>Mikayel@Nagafen wrote:</cite></p><blockquote><p>So, how's that fix coming along?</p><p>What, you guys are running at...4 months now without a fix? Way to go!</p><p>Then again, we're talking about a company that's too cheap to spring for an 800 number, leaving it's paying customer base to spring for long distance....so I guess when they hire they scrape the bottom of the proverbial barrel.</p><p>Come on. Fix the issue. I'm tired of paying for a game that crashes a few times a session.</p></blockquote></blockquote><p>While I feel some sympathy for you......I hate to burst your bubble but even Blizzard doesn't offer toll free tech support.  And if they can't do it with the coin they have rolling in your won't see it coming from anyone else.  And honestly for an issue like yours what good is talking to someone going to do that can't be done here by posting logs and running diags?  None.</p><p>While I feel some gratitude for your sympathy...i don't care. You didn't burst my bubble. I wasn't complaining. I was using it as an example. I'll try to be more clear for you next time.</p><p>And honestly, I didn't say that I called them to complain about the issue...did I? I suuuuure didn't.</p><p>Jumping to conclusions = fail.</p><p>edited for quoting misfire.</p>

[Aylix]

<p>Log in - 7:00pm EST</p><p>Pure Virtual Call - 7:17EST</p><p>Any update on the status of a fix for this? Cause...you did say one was going in.</p>

[Aylix]

<p>Logged in 7:18</p><p>Virtual CTD @ 8:17</p><p>Which i thought was a little amusing, if I hadn't had 3 second left in the Erollisi heart finding quest.</p><p>Any update on the fix?</p>

[Darkko]

<p>2 pure virtual function calls within 15 mins of loggin in tonite.... gaming is so much fun.</p><p>Update information?</p>

[Kileren]

<p>Three pure virtual function crashes on a system that never had a problem on 2/13.</p>

[Aylix]

<p>Pure Virtual @ 9:41 am, after playing about an hour</p><p><strong><span style="font-size: large;">ANY STATUS ON THE FIX???</span></strong></p>

[Aylix]

<p>11:57, same day.</p><p>Are you just ignoring that there is a problem now?</p><p><span style="font-size: xx-large;"><strong>ANY STATUS ON A FIX???</strong></span></p>

[Uncaged]

<p>Hey, apparantly it works great on their Mega-rigs. BTW, I looked up this crash error on Microsofts website and they claim it is a simple C++ code error. I understand EQII has alot of files but its not like they do not know what patch started the problems.*TSO*.  So, I do not understand why they cannot find it.</p><p>I had gone crazy trying different drivers, defraging , checking my Bios settings, etc.. Then I come to find out this has been a persistant problem since TSO. Reading the MS website about these errors really took the cake though. Simple coding error most likely caused by careless work or rushed coding. LOL. Simply put, LOL. </p>

[Draxknor]

<p>Still crashing as of today Feb. 20th.. and with AVG off</p>

[Swishwah]

<p>As stated in <a href="http://forums.station.sony.com/eq2/posts/list.m?start=50&topic_id=421659�">http://forums.station.sony.com/eq2/...421659�</a></p><p>Still crashing 20 Feb 09.  Please provide ETA on fix</p>

[Aylix]

<p>I love the lack of responces concerning this issue. They virtually ignored it for 4 months, then said 'hey guys, i think a fix is coming' .....and then NOTHING.</p><p>Great support, SOE.</p><p>By the way, crashed again, surprise.</p><p><span style="font-size: xx-large;">Any status on a fix?</span></p>

[Aylix]

<p>Pure virtual function crash, 9:51 am EST.</p><p>Any status on the fix?</p>

[Gauge]

<p>3 crashes in the last hour.</p>

[Dooh]

<p>I get this error a lot when im logging in between characters.</p>

[Aylix]

<p>I had 3 crashes in one hour last weekend.</p><p>One on monday in the 2 hours I played.</p><p>One last night.</p><p>Any status on the fix?</p>

[Draxknor]

<p>Crashed:</p><p>Saturday Feb 28th... 10.10 PST - Running around in Moors.. nothing special</p><p>Saturday Feb 28th... 14.15 PST - Just gated into guild hall and opened the broker</p>

[ColdRingo6]

<p>I have the same issue, just in case anyone is counting.  First time after zoning into Temple of Kor'Sha, second time after gating back to Starcrest Commune.  Does seem to happen to me more often shortly after changing zones, but that might be my imagination.</p>

[Draxknor]

<p>I dont have a real dual core but DxDiag sees it as a dual core...</p><p>So I checked the box for multi cores and rebooted and I didnt crash today so far...</p>

[pellucidquietus]

<p>i am getting this a fair ammount, i know its not my computer because i just formatted and reinstalled, and the error still occurs...</p><p>i can sit idle and randomly the game will crash with a call to a pure virtual function, sometimes i can play for 3-4 hours befor error closes game, sometimes its right after i log in...</p><p>running profit ui, eq2map.</p><p>is there a fix for this? getting to be a big pain because its random when it occurs and i have lost items/flags due to this bug...</p>

[Aylix]

<p><span style="font-size: xx-large;">ANY FIX FOR THIS ERROR YET?</span></p><p><span style="font-size: xx-large;">STOP IGNORING US.</span></p>