Help, "Download Cancelled" and I can't get on

[Needagroup]

<p>Well, my old computer was dying so I went out and bought the top of the line, came home and tried to install and log on to eq2.   The new computer has Windows Vista of course.    I can't log on, and get the repeated message "Download cancelled."   Also, Vista or something on my new machine keeps saying "lp_plugin.exe has stopped working."</p><p>So I got on station.com and searched for help.  The database gave me instructions to click on properties for the eq2 file and run as "xp servicepack 2".   I did that and followed all the other instructions about the security tab.   Still I get "download cancelled" and the other message.   AAAAHHHHH.   This is frustrating.    Customer Support is closed.  AAAAAHHHHH.  </p><p>Has someone out there figured out how to fix this?  Thanks.</p>

[Elorah]

<p>Is this what you found?  <a class="plain" href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=17385&p_created=1180134906&p_sid=KeBoyRoj&p_accessibility=0&p_redirect=1&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX 3Jvd19jbnQ9NDA0LDQwNCZwX3Byb2RzPSZwX2NhdHM9JnBfcHY 9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9c2VhcmNoX25sJnBfcGFnZ T0xJnBfc2VhcmNoX3RleHQ9Y2FuY2VsbGVk&p_li=&p_topview=1">[TECH] Video Walkthrough: Download <strong>Cancelled</strong> Error or Play Button will not appear (Vista)</a></p><p>There is a thread about Vista issues with this game..  maybe there is something there that can help you...</p><p><a href="list.m?topic_id=427962">Windows Vista issues and fixes</a></p><p>Be sure that you right click the launcher as well to run as admin...</p>

[Needagroup]

<p>I did right click to run as Administrator.   But it still is on "download cancelled.   Please help!!!</p>

[gainerface]

<p>If this happens when the patcher tries to download EverQuest.exe_delta it's because the EverQuest.exe process is running in the background. </p><p>Sometimes EverQuest fails to kill this process after you leave the game.  Go into your processes and nuke it so the patcher can download the new exe.</p><p>After reading your post more carefully it looks like you were never able to log in to begin with so this probably doesn't apply.</p>

[TSR-DanielH]

<p>I know you've done some of the Vista steps, but read carefully and double check that you're doing all of these steps:</p><p>1. Right click on the program launch icon2. Left click on "Properties".3. In the new window that pops up click on the "Compatibility" tab.4. In the "Compatibility Mode" area check the box next to "Run this program in compatibility mode for:"5. In the drop down list make certain that "Windows XP (Service Pack 2)" is selected.6. Under "Privilege Level" make certain that the box next to "Run this program as administrator" is checked.7. Click on "Apply" then click on "Ok".8. Right click on the icon and select "Run as Administrator"</p><p>Step 8 will need to be done whenever you start the game but you'll only need to do the other steps once.</p>

[Conjuring]

<p>I was having this problem today and Rascal's answer fixed it.  Heck EverQuest2.exe was running in the background twice.  Thus when the patcher downloaded the new version it couldn't reconstruct so it cancelled.  Just wanted to say thanks to Rascal, nuked them both and it patched fine.  <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p>

[Thunndar316]

<p><cite>TSR-DanielH wrote:</cite></p><blockquote><p>I know you've done some of the Vista steps, but read carefully and double check that you're doing all of these steps:</p><p>1. Right click on the program launch icon2. Left click on "Properties".3. In the new window that pops up click on the "Compatibility" tab.4. In the "Compatibility Mode" area check the box next to "Run this program in compatibility mode for:"5. In the drop down list make certain that "Windows XP (Service Pack 2)" is selected.6. Under "Privilege Level" make certain that the box next to "Run this program as administrator" is checked.7. Click on "Apply" then click on "Ok".8. Right click on the icon and select "Run as Administrator"</p><p>Step 8 will need to be done whenever you start the game but you'll only need to do the other steps once.</p></blockquote><p>This is why I use XP</p>

[BMouse]

<p><cite>Thunndar316 wrote:</cite></p><blockquote><p><cite>TSR-DanielH wrote:</cite></p><blockquote><p>I know you've done some of the Vista steps, but read carefully and double check that you're doing all of these steps:</p><p>1. Right click on the program launch icon2. Left click on "Properties".3. In the new window that pops up click on the "Compatibility" tab.4. In the "Compatibility Mode" area check the box next to "Run this program in compatibility mode for:"5. In the drop down list make certain that "Windows XP (Service Pack 2)" is selected.6. Under "Privilege Level" make certain that the box next to "Run this program as administrator" is checked.7. Click on "Apply" then click on "Ok".8. Right click on the icon and select "Run as Administrator"</p><p>Step 8 will need to be done whenever you start the game but you'll only need to do the other steps once.</p></blockquote><p>This is why I use XP</p></blockquote><p>Hi,</p><p>  amhaving the same Problem with "Download cancelled". Anyways trytihng this walkthrough out, to see if I can D/load EQ2 onto my Laptop<img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> Fingers crossed!</p>

[Donatien]

<p>Well, this just happened to me and I'm glad I found this thread. I was already running as administrator but I checked the suggestions here and sure enough the EQ2 voice server .exe was still running in the processes. Shut it down and EQ2 started up just fine!</p>