Random crash to desktop [Archive] - EQ2 Forum Archive @ EQ2Wire

Doowy

01-08-2009, 06:47 PM

First off, bear with me Im not real computer smart, I tried alot of the things I've been reading here in the forums, I tried running eq2 in different compatability modes (I have vista) I've tried deleting caches, I turned my resolution down, tried running windowed and full screen and I've updated my video drivers. I'm lost, idk what else to try. The crashes only started recently, since the beginning of December, it's so bad now that I can only stay in game for about 30 secs before it crashes again. Here is the crash log: (though it says it was last updated 1 Dec, is that right?)SOEBuild=5264LSOEVersionString=2008/11/25 17:22:56EVERQUEST2 CRASH LOG================================================== ================================================Un handled exception EXCEPTION_ACCESS_VIOLATION at 0x6FABA675Application was trying to read from 0x00000008 Region Begins At: 0x00000000 Region Ends At: 0x00010000 Region Size Is: 0x00010000 bytes Memory Protection: PAGE_NOACCESS (00000001) Memory State: MEM_FREE Memory Type: FreeGame Data: SOEBuild: SOEBuild=5264L SOEVersionString: SOEVersionString=2008/11/25 17:22:56 OS Version: 6.0.6001 Service Pack 1 VER_SUITE_PERSONAL VER_NT_WORKSTATION CPU: 2 x86 GenuineIntel 4MHz RDTSC MSR CMPXCHG8 SSE SSE2 DirectX Version: 10.0 Video Card/Driver: [NVIDIA GeForce 8700M GT ] [nvd3dum.dll] 7.15.11.7532 {d7b71e3e-4749-11cf-c368-590001c2ca35} Time at crash: Mon Dec 01 20:07:28 2008 Login Server: none Performance: 5 Game Uptime: 4814 seconds Position last frame: 1.99, 9.33, -4.88 Zone name: exp03_dun_mistmoore_catacombs_epic01_freethinker T ime in Zone: 1572 seconds Previous Zone name: GameScene::ZR_NETWORKED_ZONE_CHANGEThread Data: Primary Thread Id: 4708 Current Thread Id: 4708 Current Thread Priority: 0Memory: Load: 60% Total physical: 2951360512 Free physical: 1173180416 Total pagefile: 4294967295 Free pagefile: 4054331392 Total virtual: 2147352576 Free virtual: 840802304Memory Manager: Allocations: 211660 Bytes Allocated: 477840000 Max Allocations: 221535 Max Bytes Allocated: 540350976 System Memory Allocated (MB): 516 Limit: 2048 Number of Allocate Calls: 1444011 Number of Free Calls: 1232351Registers: EAX 0x00000001 EBX 0x00000000 ECX 0x00000000 EDX 0x00000000 ESI 0x01906504 EDI 0x00000000 GS 0x00000000 FS 0x0000003B ES 0x00000023 DS 0x00000023 EBP 0x0012EE1C ESP 0x0012EE0C EIP 0x6FABA675 FLAGS 0x00010202 CS 0x0000001B SS 0x00000023FPU Registers: CW 0xFFFF027F SW 0xFFFF403F TW 0xFFFFFFFFFPU Rounding Mode: NearestCall Stack: 0x6FABA675: Direct3DCreate9Ex+1a013 0x6FADDC2F: DebugSetMute+3fc 0x6FABA751: Direct3DCreate9Ex+1a0ef 0x6FABA826: Direct3DCreate9Ex+1a1c4 0x6FABA785: Direct3DCreate9Ex+1a123 0x6FA987DB in C:Windowssystem32d3d9.dll 0x6FA98694 in C:Windowssystem32d3d9.dll 0x00958A2A in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x008723E8 in C:Program FilesSonyEverQuest IIEverQuest2.exeEnd of Call StackStack Scan: 0x0012EE0C: 0x00000000 0x0012EE10: 0x061B5900 0x0012EE14: 0x00000038 0x0012EE18: 0x00000000 0x0012EE1C: 0x0012EE40 0x0012EE20: 0x6FADDC2F, in C:Windowssystem32d3d9.dll (0x6fa90000) 0x0012EE24: 0x2D020CA0 0x0012EE28: 0x00000000 0x0012EE2C: 0x01906504 0x0012EE30: 0x0012EE58 0x0012EE34: 0x01906504 0x0012EE38: 0x2D3C17C1 0x0012EE3C: 0x00000000 0x0012EE40: 0x0012EE60 0x0012EE44: 0x6FABA751, in C:Windowssystem32d3d9.dll (0x6fa90000) 0x0012EE48: 0x00000001 0x0012EE4C: 0x23135E40 0x0012EE50: 0x01906FA0 0x0012EE54: 0x2D020CA0 0x0012EE58: 0x2D3C33FA 0x0012EE5C: 0x00000000 0x0012EE60: 0x0012EE7C 0x0012EE64: 0x6FABA826, in C:Windowssystem32d3d9.dll (0x6fa90000) 0x0012EE68: 0x2D020CA0 0x0012EE6C: 0x00000000 0x0012EE70: 0x00000000 0x0012EE74: 0x5A7867F4 0x0012EE78: 0x00000001 0x0012EE7C: 0x0012EEF0 0x0012EE80: 0x6FABA785, in C:Windowssystem32d3d9.dll (0x6fa90000) 0x0012EE84: 0x2D020CA0 0x0012EE88: 0x1967505F 0x0012EE8C: 0x108FD5A0 0x0012EE90: 0x061B5900 0x0012EE94: 0x00000000 0x0012EE98: 0x6FAE638B, in C:Windowssystem32d3d9.dll (0x6fa90000) 0x0012EE9C: 0x0000001D 0x0012EEA0: 0x120C9C34 0x0012EEA4: 0x0012EED0 0x0012EEA8: 0x00000000 0x0012EEAC: 0x00000000 0x0012EEB0: 0x01906FA0 0x0012EEB4: 0x0012EEBC 0x0012EEB8: 0x061B5900 0x0012EEBC: 0x03020100 0x0012EEC0: 0x07060504 0x0012EEC4: 0x0B0A0908 0x0012EEC8: 0x0F0E0D0C 0x0012EECC: 0x14131211 0x0012EED0: 0x061B5900 0x0012EED4: 0x00000000 0x0012EED8: 0x01906FA0 0x0012EEDC: 0x1967505F 0x0012EEE0: 0x0012EE88 0x0012EEE4: 0x0012EF6C 0x0012EEE8: 0x6FC225D1, in C:Windowssystem32d3d9.dll (0x6fa90000) 0x0012EEEC: 0x00000000 0x0012EEF0: 0x0012EF18 0x0012EEF4: 0x6FA987DB, in C:Windowssystem32d3d9.dll (0x6fa90000) 0x0012EEF8: 0x061B5900 0x0012EEFC: 0x061B81AC 0x0012EF00: 0x00000000 0x0012EF04: 0x0012EF24 0x0012EF08: 0x6FA96D4D, in C:Windowssystem32d3d9.dll (0x6fa90000) 0x0012EF0C: 0x061B5900 0x0012EF10: 0x00000000 0x0012EF14: 0x00000000 0x0012EF18: 0x0012EF78 0x0012EF1C: 0x6FA98694, in C:Windowssystem32d3d9.dll (0x6fa90000) 0x0012EF20: 0x061B5900 0x0012EF24: 0x00000004 0x0012EF28: 0x00000000 0x0012EF2C: 0x00000000 0x0012EF30: 0x00000192 0x0012EF34: 0x00000000 0x0012EF38: 0x00000108 0x0012EF3C: 0x196751D7 0x0012EF40: 0x120C9C34 0x0012EF44: 0x03E91FA0 0x0012EF48: 0x00000000 0x0012EF4C: 0x061B5904 0x0012EF50: 0x00000000 0x0012EF54: 0x0012EF38 0x0012EF58: 0x0012F09C 0x0012EF5C: 0x6FC21C81, in C:Windowssystem32d3d9.dll (0x6fa90000) 0x0012EF60: 0x00000001 0x0012EF64: 0x061B5904 0x0012EF68: 0x0012EF3C 0x0012EF6C: 0x0012F09C 0x0012EF70: 0x6FC22A71, in C:Windowssystem32d3d9.dll (0x6fa90000) 0x0012EF74: 0x00000001 0x0012EF78: 0x0012EFB4 0x0012EF7C: 0x00958A2A, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012EF80: 0x061B5900 0x0012EF84: 0x00000004 0x0012EF88: 0x00000000 0x0012EF8C: 0x00000000 0x0012EF90: 0x00000192 0x0012EF94: 0x00000000 0x0012EF98: 0x00000108 0x0012EF9C: 0x2AAF342C 0x0012EFA0: 0x2AAF3280 0x0012EFA4: 0x120C9C34 0x0012EFA8: 0x00000040 0x0012EFAC: 0x2AAF342C 0x0012EFB0: 0x2AAF3280 0x0012EFB4: 0x033BCD00 0x0012EFB8: 0x008723E8, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012EFBC: 0x120C9C34 0x0012EFC0: 0x00000000 0x0012EFC4: 0x00000000 0x0012EFC8: 0x00000002 0x0012EFCC: 0x0012F0F8 0x0012EFD0: 0x00000000 0x0012EFD4: 0x3FB60719 0x0012EFD8: 0x00000000 0x0012EFDC: 0x3EF44ABD 0x0012EFE0: 0x00000000 0x0012EFE4: 0x00000000 0x0012EFE8: 0x3FC00000 0x0012EFEC: 0x00000000 0x0012EFF0: 0x00000000 0x0012EFF4: 0xBEF44ABD 0x0012EFF8: 0x00000000 0x0012EFFC: 0x3FB60719 0x0012F000: 0x00000000 0x0012F004: 0xC010CB82 0x0012F008: 0xC0EF9AF4 0x0012F00C: 0x40661E35 0x0012F010: 0x3F800000 0x0012F014: 0x00889FA6, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F018: 0x120C9C34 0x0012F01C: 0x00000000 0x0012F020: 0x00000000 0x0012F024: 0x00000002 0x0012F028: 0x00000002 0x0012F02C: 0x120C9C2C 0x0012F030: 0x120C9C00 0x0012F034: 0x2AAF3280 0x0012F038: 0x0012F0A4 0x0012F03C: 0x76EF9834, in C:Windowssystem32ntdll.dll (0x76ef0000) 0x0012F040: 0x1E1CF9E6 0x0012F044: 0xFFFFFFFE 0x0012F048: 0x76F5861F, in C:Windowssystem32ntdll.dll (0x76ef0000) 0x0012F04C: 0x2AAF342C 0x0012F050: 0x00000108 0x0012F054: 0x0C606248 0x0012F058: 0x0C606248 0x0012F05C: 0x48174100 0x0012F060: 0x0C606248 0x0012F064: 0x0012F078 0x0012F068: 0x76E5C56F, in C:Windowssystem32kernel32.dll (0x76e10000) 0x0012F06C: 0x03050000 0x0012F070: 0x00000000 0x0012F074: 0x0C606240 0x0012F078: 0x0012F0B4 0x0012F07C: 0x00BFF2BB, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F080: 0x2BB95CC0 0x0012F084: 0x00000000 0x0012F088: 0x00BFF2C0, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F08C: 0x48174100 0x0012F090: 0x0F97EF30 0x0012F094: 0x008722CC, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F098: 0x2BB95CC0 0x0012F09C: 0x0012F164 0x0012F0A0: 0x00D8E908, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F0A4: 0xFFFFFFFF, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F0A8: 0x0088AA24, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F0AC: 0x120C9C34 0x0012F0B0: 0x00000000 0x0012F0B4: 0x3E800000 0x0012F0B8: 0x00000002 0x0012F0BC: 0x0000003E 0x0012F0C0: 0x000000A1 0x0012F0C4: 0x0F97EF30 0x0012F0C8: 0x01096820, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F0CC: 0x120C9CD4 0x0012F0D0: 0x447A0000 0x0012F0D4: 0x0C606248 0x0012F0D8: 0x0012F164 0x0012F0DC: 0x00D8EA48, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F0E0: 0x00000000 0x0012F0E4: 0x0088CD75, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F0E8: 0x48174100 0x0012F0EC: 0x48174384 0x0012F0F0: 0x00000000 0x0012F0F4: 0x00000000 0x0012F0F8: 0x0088CD8E, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F0FC: 0x481764C0 0x0012F100: 0x1DDC7568 0x0012F104: 0x0088CDB2, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F108: 0x01097101, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F10C: 0x008C953D, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F110: 0x00000000 0x0012F114: 0x3E828283 0x0012F118: 0x00000000 0x0012F11C: 0x01097168, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F120: 0x0000CD00 0x0012F124: 0x3F800000 0x0012F128: 0x00000008 0x0012F12C: 0x00000000 0x0012F130: 0x3F000000 0x0012F134: 0x00000000 0x0012F138: 0x00000000 0x0012F13C: 0x000005EF 0x0012F140: 0x00000446 0x0012F144: 0x3E99999A 0x0012F148: 0x3E99999A 0x0012F14C: 0x3E99999A 0x0012F150: 0x3F800000 0x0012F154: 0x0355D450 0x0012F158: 0x008745C8, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F15C: 0x0355D490 0x0012F160: 0xFFFFFFFF 0x0012F164: 0x0012F1E8 0x0012F168: 0x00D91610, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F16C: 0x00000001 0x0012F170: 0x0087A4D0, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F174: 0x00000000 0x0012F178: 0x00000000 0x0012F17C: 0x00000000 0x0012F180: 0x00000000 0x0012F184: 0x00000000 0x0012F188: 0x01114ACC, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F18C: 0x00BD9C61, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F190: 0x010F1730, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F194: 0x00A91351, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F198: 0x01114A44, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F19C: 0x0012F1B8 0x0012F1A0: 0x00BD9416, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F1A4: 0x3E5CDCDE 0x0012F1A8: 0x3E5CDCDE 0x0012F1AC: 0x3E828283 0x0012F1B0: 0x00000000 0x0012F1B4: 0x0088F855, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F1B8: 0x03543A10 0x0012F1BC: 0x0340ECE0 0x0012F1C0: 0x3E5CDCDE 0x0012F1C4: 0x00000000 0x0012F1C8: 0x00000000 0x0012F1CC: 0x00000000 0x0012F1D0: 0x00000001 0x0012F1D4: 0x01097168, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F1D8: 0x01096320, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F1DC: 0x00000000 0x0012F1E0: 0x0340F0E0 0x0012F1E4: 0x03543A10 0x0012F1E8: 0x0012F6A0 0x0012F1EC: 0x00D8EC28, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F1F0: 0x00000000 0x0012F1F4: 0x009767C3, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F1F8: 0x3E5CDCDE 0x0012F1FC: 0x00000000 0x0012F200: 0x2F6CC2E0 0x0012F204: 0x00437668, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0012F208: 0x01083B78, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000)End of Stack ScanEND OF LOG

ganjookie

01-08-2009, 08:56 PM

DO you have another computer to test your account on? can you zone in that 30 seconds or cast recall and zone?

Doowy

01-09-2009, 12:38 AM

no other pc to test it on, just this one.

ganjookie

01-09-2009, 01:13 AM

can you recall or zone?

Doowy

01-09-2009, 02:07 AM

yeah I can do everything normal, but the game just randomly crashes, sometimes I can stay in for an hour but most times it only lasts about 30 secs to a min

Doowy

01-10-2009, 03:08 AM

Well I tried what Tech Support said in this thread: <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=440234">http://forums.station.sony.com/eq2/...topic_id=440234</a> and it seems it may have worked, I have been online for a while and no problems yet....I'll cross my fingers <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" />EDIT: Appears I was wrong, still crashes, just less frequently now

Doowy

01-22-2009, 04:06 AM

so it appears that EQ2 is causing to much heat and making my alienware laptop shut the program down. Why is it that I can run crysis, cod4 and other newer games with way better graphics on the highest settings and eq2 even on lower settings makes it over heat, [Removed for Content] is up with this program? it never gave me problems before... don't get me wrong I still love the game and want to play but its [Removed for Content] near impossible because of it.

TSR-DanielH

01-22-2009, 05:34 PM

<cite>Doowy@The Bazaar wrote:</cite><blockquote>so it appears that EQ2 is causing to much heat and making my alienware laptop shut the program down. Why is it that I can run crysis, cod4 and other newer games with way better graphics on the highest settings and eq2 even on lower settings makes it over heat, [Removed for Content] is up with this program? it never gave me problems before... don't get me wrong I still love the game and want to play but its [Removed for Content] near impossible because of it.</blockquote>The games you mention are mostly graphics card dependant while our game is mostly CPU dependant. The fact that your computer is overheating on our game and not theirs may indicate that your CPU is the overheating component. As a first step you'll definitely want to make sure that all your vents are clear of dust/debris and check to see that all your case fans are spinning. It's also possible that the fan on the CPU is malfunctioning or the heatsink on the CPU isn't set right. Does your laptop have any programs that monitor the speed on your various fans?