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View Full Version : Crafting Shard Items, design flaw.


Queen Alexandria
12-08-2008, 11:23 AM
A friend of mine was crafting for one of our guild mates when item creation suddenly cancelled during the first phase of progression. As a result all the fuel was lost, which in this case are Void Shards. This is a very sickening scenario as there is no explanation of why item creation stopped or even why the shards should be used as a fuel. Seriously this is an extremely sad situation as a lot of time and effort was lost in this case and not a fault of both players involved. A petition was sent for a refund on the shards but, this needs to be fixed so shards are returned to the player no matter what, they should not be lost atleast I think. Correct me if I am wrong. Thank you!

Ghouti
12-08-2008, 11:31 AM
<p>Yup that is very frustrating and would be good if it got fixed. EQ2 traders already adjusted their article about it stating:</p><p><strong><span style="color: #ff0000;">You must finish these items to pristine in order to receive the items. You must finish them to at least crude to have the void shards returned (and the base armor, when making greater pieces). If you cancel before the completion of the crude progress bar you will lose your void shards!</span></strong></p><p><a href="http://eq2.eqtraders.com/articles/article_page.php?article=g292">http://eq2.eqtraders.com/articles/a...hp?article=g292</a></p><p>Bit weird that shards are seen as fuel rather then ingredients...</p>

todamgoood4U
12-08-2008, 06:40 PM
<p>As I stated here: <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=438237">http://forums.station.sony.com/eq2/...topic_id=438237</a> You can NOT stop the process once it starts.  There is no cancel and there is no stopping it.  You get a message in your chat if you try to stop the process that you can not stop consigned items.  /petition gets you a warm pat on the back and a "sorry", but that isn't going to make either you or your customer feel any better.</p><p>EQTraders might want to adjust their info a little more.</p>

Cele
12-08-2008, 06:56 PM
<p><cite>todamgoood4U wrote:</cite></p><blockquote><p>As I stated here: <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=438237">http://forums.station.sony.com/eq2/...topic_id=438237</a> You can NOT stop the process once it starts.  There is no cancel and there is no stopping it.  You get a message in your chat if you try to stop the process that you can not stop consigned items.  /petition gets you a warm pat on the back and a "sorry", but that isn't going to make either you or your customer feel any better.</p><p>EQTraders might want to adjust their info a little more.</p></blockquote><p>True, however, the Op says the crafting just stopped and no one knew why, nothing about canceling.</p>

Domino
12-08-2008, 08:12 PM
<p><cite>todamgoood4U wrote:</cite></p><blockquote><p>As I stated here: <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=438237">http://forums.station.sony.com/eq2/...topic_id=438237</a> You can NOT stop the process once it starts.  There is no cancel and there is no stopping it.  You get a message in your chat if you try to stop the process that you can not stop consigned items.  /petition gets you a warm pat on the back and a "sorry", but that isn't going to make either you or your customer feel any better.</p></blockquote><p>You CAN stop the process once it starts, like any other crafting combine. Simply hit the cancel button.</p><p>Fyreflyte has been working on this more than I have so he may have posted elsewhere, but here is the information as I understand it:</p><ul><li>for the "greater" items (the ones that require the lower level armor item as well as shards) the armor is considered the primary component and the shards are considered the fuel.  If you make crude, worked, or shaped quality, you get both the armor item and shards back (or the customer does).  <ul><li>HOWEVER if you don't even make crude, or if you hit cancel before you reach crude, you will lose your fuel as happens with any other crafting combine.  In this case since the fuel is shards, they are lost.  This is something Fyreflyte has been talking to Customer Service about since the first case was reported, and my understanding is that they should be reimbursing the shards if this happens.  If this happened to you, /petition.  If this happened to you a while back and you were previously told you couldn't have the shards returned, check again, as Fyreflyte and CS were only working on this just last week.</li></ul></li><li>For any of the other items (that do NOT require an armor piece as well as shards) the shards are both primary component and fuel, and if you fail to make pristine you get all the shards back.  Initially for these you would also lose the shards if you didn't attain crude, but that has been changed.  I am not 100% certain if it's been hotfixed to live servers yet but the change has definitely been made and is on the way.  If prior to this change you lost shards by not even reaching crude quality, again, /petition should get them reimbursed.</li></ul><p>The shards and armor (where applicable) have always been returned if you made crude, worked, or shaped quality.  The only time you could lose shards was if you failed to make even crude.  The only reason that the shards are not returned on the "greater" armor if you don't even made crude, is that simply due to the way recipes were designed we don't have the mechanics to return more than one item in case of an utter failure -- utter failures were designed to just return the one product.  In this case Customer Service should assist you.</p><p>This is the ONLY circumstance under which we will reimburse void shards, if you fail to even make crude on a "greater" void shard armor combine (or if you did fail on any void shard armor combine prior to the hotfix).  Unfortunately if you make the wrong item for the customer that is not reimbursable, since it's your responsibility and your customer's to agree on what item will be made and accept that.  But, should you realise part way through the combine that you're making the wrong item, it should be quite safe to cancel at crude, worked, or shaped quality and start again.</p><p>Hope that makes everything quite crystal clear for everyone!</p>

Queen Alexandria
12-08-2008, 11:02 PM
<p>What about how you can craft shard armor to someone level 1 with your own shards if you have the recipes?  Or to anyone for that matter.  Will make a huge market for shards once the characters getting them don't need them anymore.</p><p>I personally wish I could find someone to craft a whole suit of armor for me before I even hit level 80, that way I can have really good armor as soon as I ding 80... and have it all adorned at that and ready to go.</p>

Sykophrog
12-09-2008, 12:12 AM
<p>Sorry but I dont think this should be changed at all. I think that if people want to the the time into their character to get 1) their adventuring high enought to get void shards, 2) their crafting level high enough to craft void shard items, and 3) do enough crafting missions to gather the recipes, then if they can manage all that they should be allowed to "sell" their extra void shards.</p><p>If some people prefer to have plat than to have more void shard gear (either instead of gear at all, or if they've managed to get enough shards to get ALL the gear they want) then they should have the option to make said shards available on the open market IF they have put enough work into their characters to do so.</p><p>The point of crafting (at least to me) has always been for both convienence and profit.  It is more convienent for me to make my own items than to find others to make them, and crafting is a source of revenue for my characters.  To my way of thinking, if someone puts enough time into their characters to be able to both gather void shards and craft the items they should be allowed to make some money off it.</p>

Valanthe
12-09-2008, 09:51 AM
<p><cite>DominoDev wrote:</cite></p><blockquote><p><cite>todamgoood4U wrote:</cite></p><blockquote><p>As I stated here: <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=438237">http://forums.station.sony.com/eq2/...topic_id=438237</a> You can NOT stop the process once it starts.  There is no cancel and there is no stopping it.  You get a message in your chat if you try to stop the process that you can not stop consigned items.  /petition gets you a warm pat on the back and a "sorry", but that isn't going to make either you or your customer feel any better.</p></blockquote><p>You CAN stop the process once it starts, like any other crafting combine. Simply hit the cancel button.</p><p>Fyreflyte has been working on this more than I have so he may have posted elsewhere, but here is the information as I understand it:</p><ul><li>for the "greater" items (the ones that require the lower level armor item as well as shards) the armor is considered the primary component and the shards are considered the fuel.  If you make crude, worked, or shaped quality, you get both the armor item and shards back (or the customer does).  <ul><li>HOWEVER if you don't even make crude, or if you hit cancel before you reach crude, you will lose your fuel as happens with any other crafting combine.  In this case since the fuel is shards, they are lost.  This is something Fyreflyte has been talking to Customer Service about since the first case was reported, and my understanding is that they should be reimbursing the shards if this happens.  If this happened to you, /petition.  If this happened to you a while back and you were previously told you couldn't have the shards returned, check again, as Fyreflyte and CS were only working on this just last week.</li></ul></li><li>For any of the other items (that do NOT require an armor piece as well as shards) the shards are both primary component and fuel, and if you fail to make pristine you get all the shards back.  Initially for these you would also lose the shards if you didn't attain crude, but that has been changed.  I am not 100% certain if it's been hotfixed to live servers yet but the change has definitely been made and is on the way.  If prior to this change you lost shards by not even reaching crude quality, again, /petition should get them reimbursed.</li></ul><p>The shards and armor (where applicable) have always been returned if you made crude, worked, or shaped quality.  The only time you could lose shards was if you failed to make even crude.  The only reason that the shards are not returned on the "greater" armor if you don't even made crude, is that simply due to the way recipes were designed we don't have the mechanics to return more than one item in case of an utter failure -- utter failures were designed to just return the one product.  In this case Customer Service should assist you.</p><p>This is the ONLY circumstance under which we will reimburse void shards, if you fail to even make crude on a "greater" void shard armor combine (or if you did fail on any void shard armor combine prior to the hotfix).  Unfortunately if you make the wrong item for the customer that is not reimbursable, since it's your responsibility and your customer's to agree on what item will be made and accept that.  But, should you realise part way through the combine that you're making the wrong item, it should be quite safe to cancel at crude, worked, or shaped quality and start again.</p><p>Hope that makes everything quite crystal clear for everyone!</p></blockquote><p>Any time I've ever tried to stop a commission combine, it tells me I can't, unless I'm missing something... Though I use Profit. I've had the same issue as other people in here have spoke of.</p>

Domino
12-09-2008, 02:22 PM
<p><cite>Valanthe wrote:</cite></p><blockquote><p>Any time I've ever tried to stop a commission combine, it tells me I can't, unless I'm missing something... Though I use Profit. I've had the same issue as other people in here have spoke of.</p></blockquote><p>Hmm ... I didn't think it prevented you, but I'll check into that.  Either way, it's definitely the responsibility of both parties to be absolutely sure it's the correct item agreed on before the crafting starts!</p>

todamgoood4U
12-09-2008, 03:01 PM
<p><cite>Valanthe wrote:</cite></p><blockquote><p><cite>DominoDev wrote:</cite></p><blockquote><p><cite>todamgoood4U wrote:</cite></p><blockquote><p>As I stated here: <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=438237">http://forums.station.sony.com/eq2/...topic_id=438237</a> You can NOT stop the process once it starts.  There is no cancel and there is no stopping it.  You get a message in your chat if you try to stop the process that you can not stop consigned items.  /petition gets you a warm pat on the back and a "sorry", but that isn't going to make either you or your customer feel any better.</p></blockquote><p>You CAN stop the process once it starts, like any other crafting combine. Simply hit the cancel button.</p><p>Fyreflyte has been working on this more than I have so he may have posted elsewhere, but here is the information as I understand it:</p><ul><li>for the "greater" items (the ones that require the lower level armor item as well as shards) the armor is considered the primary component and the shards are considered the fuel.  If you make crude, worked, or shaped quality, you get both the armor item and shards back (or the customer does).  <ul><li>HOWEVER if you don't even make crude, or if you hit cancel before you reach crude, you will lose your fuel as happens with any other crafting combine.  In this case since the fuel is shards, they are lost.  This is something Fyreflyte has been talking to Customer Service about since the first case was reported, and my understanding is that they should be reimbursing the shards if this happens.  If this happened to you, /petition.  If this happened to you a while back and you were previously told you couldn't have the shards returned, check again, as Fyreflyte and CS were only working on this just last week.</li></ul></li><li>For any of the other items (that do NOT require an armor piece as well as shards) the shards are both primary component and fuel, and if you fail to make pristine you get all the shards back.  Initially for these you would also lose the shards if you didn't attain crude, but that has been changed.  I am not 100% certain if it's been hotfixed to live servers yet but the change has definitely been made and is on the way.  If prior to this change you lost shards by not even reaching crude quality, again, /petition should get them reimbursed.</li></ul><p>The shards and armor (where applicable) have always been returned if you made crude, worked, or shaped quality.  The only time you could lose shards was if you failed to make even crude.  The only reason that the shards are not returned on the "greater" armor if you don't even made crude, is that simply due to the way recipes were designed we don't have the mechanics to return more than one item in case of an utter failure -- utter failures were designed to just return the one product.  In this case Customer Service should assist you.</p><p>This is the ONLY circumstance under which we will reimburse void shards, if you fail to even make crude on a "greater" void shard armor combine (or if you did fail on any void shard armor combine prior to the hotfix).  Unfortunately if you make the wrong item for the customer that is not reimbursable, since it's your responsibility and your customer's to agree on what item will be made and accept that.  But, should you realise part way through the combine that you're making the wrong item, it should be quite safe to cancel at crude, worked, or shaped quality and start again.</p><p>Hope that makes everything quite crystal clear for everyone!</p></blockquote><p>Any time I've ever tried to stop a commission combine, it tells me I can't, unless I'm missing something... Though I use Profit. I've had the same issue as other people in here have spoke of.</p></blockquote><p>EXACTLY!  I was hitting everything on my side...including the cancel button many times and in my chat, it said "Unable to stop consigned items".  I then asked the customer if he could stop it and he said he had nothing to stop it with either.  As previously mentioned....you can not stop the process and I'm using the default UI.</p><p>Domino, if this is the case, and you are saying I am suppose to be able to stop it, then that is a bug and I should be reimbursed the 11 shards.  I petitioned this stating I could not stop it and was told "sorry".  I asked again, begging and stating these issues and all the 2nd person said was "Sorry, all I can do is resport the issue to the dev team and have them look into it".</p><p>Can someone please confirm if this is intended or not.  I replaced my customers shards since ultimately I believe the responsibility fell on my shoulders and would really appreciate being able to get those back.</p>

feldon30
12-09-2008, 03:58 PM
Commission Crafting CANNOT BE STOPPED. You get a message to the effect: Unable to stop when crafting consigned items.

Queen Alexandria
12-10-2008, 03:15 AM
<p>I have walked away from the table and it has stopped before... if you get too far from the crafting table it ends prematurely without a warning.  Maybe this explains the mysterious failures eveyone is experiencing?</p>

QuestingCrafter
12-10-2008, 02:35 PM
<p><cite>Queen Alexandria wrote:</cite></p><blockquote>What about how you can craft shard armor to someone level 1 with your own shards if you have the recipes?  Or to anyone for that matter.  Will make a huge market for shards once the characters getting them don't need them anymore.</blockquote><p>If you've amassed the 200-350 shards to be decked out in T2 void gear ... shouldn't you be raiding?  <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p><p>To be serious though, yes, I like the idea of being able to 'sell' unwanted shards, via the commission functionality; moreover, I dig that in order to do it, you have to be a crafter (not just throw something on the broker).</p>

greenmantle
12-10-2008, 11:51 PM
<p>with the cost of the shoulders i will probaly makethe rest with my shards and "buy" the shoulders from some one with shards to burn.</p>

Cele
12-11-2008, 12:03 AM
<p><cite>greenmantle wrote:</cite></p><blockquote><p>with the cost of the shoulders i will probaly makethe rest with my shards and "buy" the shoulders from some one with shards to burn.</p></blockquote><p>HUH?  Shards cannot be traded...I am confused as to what you mean</p>

Bratface
12-11-2008, 12:10 AM
<p><cite>Celena wrote:</cite></p><blockquote><p><cite>greenmantle wrote:</cite></p><blockquote><p>with the cost of the shoulders i will probaly makethe rest with my shards and "buy" the shoulders from some one with shards to burn.</p></blockquote><p>HUH?  Shards cannot be traded...I am confused as to what you mean</p></blockquote><p><span style="font-size: small; font-family: tahoma,arial,helvetica,sans-serif;">When getting your gear crafted you can put less than (or even none of) the required amount of shards in the commission window and the rest will be used out of the crafters supply, effectively letting a crafter sell their shards if they like.</span></p><p><span style="font-size: small; font-family: tahoma,arial,helvetica,sans-serif;">Also allowing people to try to abuse a crafter by putting in fewer than the required shards and hoping the crafter doesn't notice, I have already had this happen to me but I caught it in time. </span></p><p><span style="font-size: small; font-family: tahoma,arial,helvetica,sans-serif;">So be careful when you do a commission, make sure they put in the right amount of shards.</span></p>

sgbarber
12-11-2008, 09:16 PM
<p><cite>Queen Alexandria wrote:</cite></p><blockquote><p>I have walked away from the table and it has stopped before... if you get too far from the crafting table it ends prematurely without a warning.  Maybe this explains the mysterious failures eveyone is experiencing?</p></blockquote><p>There are great deal of movement syncrhonization bugs in the game right now - plausable theory.</p>

erin
12-11-2008, 10:11 PM
<p><cite>Bratface wrote:</cite></p><blockquote><p><cite>Celena wrote:</cite></p><blockquote><p><cite>greenmantle wrote:</cite></p><blockquote><p>with the cost of the shoulders i will probaly makethe rest with my shards and "buy" the shoulders from some one with shards to burn.</p></blockquote><p>HUH?  Shards cannot be traded...I am confused as to what you mean</p></blockquote><p><span style="font-size: small; font-family: tahoma,arial,helvetica,sans-serif;">When getting your gear crafted you can put less than (or even none of) the required amount of shards in the commission window and the rest will be used out of the crafters supply, effectively letting a crafter sell their shards if they like.</span></p><p><span style="font-size: small; font-family: tahoma,arial,helvetica,sans-serif;">Also allowing people to try to abuse a crafter by putting in fewer than the required shards and hoping the crafter doesn't notice, I have already had this happen to me but I caught it in time. </span></p><p><span style="font-size: small; font-family: tahoma,arial,helvetica,sans-serif;">So be careful when you do a commission, make sure they put in the right amount of shards.</span></p></blockquote><p>I don't know about abuse, but its very easy for the customer to make an error, and if you don't watch for it, you get hosed.  I lost a shard this way the other day, the guy felt beyond guilty and tried to give me 5pp.  It was my fault, I didn't check the recipe.  Never carry shards on your crafter with these books, that's the lesson!</p>

greenmantle
12-11-2008, 10:22 PM
<p><cite>erin wrote:</cite></p><blockquote><p><cite>Bratface wrote:</cite></p><blockquote><p><cite>Celena wrote:</cite></p><blockquote><p><cite>greenmantle wrote:</cite></p><blockquote><p>with the cost of the shoulders i will probaly makethe rest with my shards and "buy" the shoulders from some one with shards to burn.</p></blockquote><p>HUH?  Shards cannot be traded...I am confused as to what you mean</p></blockquote><p><span style="font-size: small; font-family: tahoma,arial,helvetica,sans-serif;">When getting your gear crafted you can put less than (or even none of) the required amount of shards in the commission window and the rest will be used out of the crafters supply, effectively letting a crafter sell their shards if they like.</span></p><p><span style="font-size: small; font-family: tahoma,arial,helvetica,sans-serif;">Also allowing people to try to abuse a crafter by putting in fewer than the required shards and hoping the crafter doesn't notice, I have already had this happen to me but I caught it in time. </span></p><p><span style="font-size: small; font-family: tahoma,arial,helvetica,sans-serif;">So be careful when you do a commission, make sure they put in the right amount of shards.</span></p></blockquote><p>I don't know about abuse, but its very easy for the customer to make an error, and if you don't watch for it, you get hosed.  I lost a shard this way the other day, the guy felt beyond guilty and tried to give me 5pp.  It was my fault, I didn't check the recipe.  Never carry shards on your crafter with these books, that's the lesson!</p></blockquote><p>I wasnt planning on abusing anyone there are crafters already offering to make the shard armor for 30p providing the shards, i can make my own on 3 different crafters if i want to use my own shards. 30p might be a bit high but  as the price comes down i can see it being  a way to cut down the number of shards i will need.</p>

Bratface
12-12-2008, 12:31 PM
<p><cite>greenmantle wrote:</cite></p><blockquote><p><cite>erin wrote:</cite></p><blockquote><p><cite>Bratface wrote:</cite></p><blockquote><p><cite>Celena wrote:</cite></p><blockquote><p><cite>greenmantle wrote:</cite></p><blockquote><p>with the cost of the shoulders i will probaly makethe rest with my shards and "buy" the shoulders from some one with shards to burn.</p></blockquote><p>HUH?  Shards cannot be traded...I am confused as to what you mean</p></blockquote><p><span style="font-size: small; font-family: tahoma,arial,helvetica,sans-serif;">When getting your gear crafted you can put less than (or even none of) the required amount of shards in the commission window and the rest will be used out of the crafters supply, effectively letting a crafter sell their shards if they like.</span></p><p><span style="font-size: small; font-family: tahoma,arial,helvetica,sans-serif;">Also allowing people to try to abuse a crafter by putting in fewer than the required shards and hoping the crafter doesn't notice, I have already had this happen to me but I caught it in time. </span></p><p><span style="font-size: small; font-family: tahoma,arial,helvetica,sans-serif;">So be careful when you do a commission, make sure they put in the right amount of shards.</span></p></blockquote><p>I don't know about abuse, but its very easy for the customer to make an error, and if you don't watch for it, you get hosed.  I lost a shard this way the other day, the guy felt beyond guilty and tried to give me 5pp.  It was my fault, I didn't check the recipe.  Never carry shards on your crafter with these books, that's the lesson!</p></blockquote><p>I wasnt planning on abusing anyone there are crafters already offering to make the shard armor for 30p providing the shards, i can make my own on 3 different crafters if i want to use my own shards. 30p might be a bit high but  as the price comes down i can see it being  a way to cut down the number of shards i will need.</p></blockquote><p><span style="font-size: small; font-family: tahoma,arial,helvetica,sans-serif;">You misunderstand me, I wasn't referring to you abusing anyone, I was saying that some people can try to use this mechanic to abuse crafters by not putting in enough shards and therefor causing the crafters' shard to be used, thereby getting armor for a reduced shard cost (well reduce the amount of <em>their </em>shards used). </span></p><p><span style="font-size: small; font-family: tahoma,arial,helvetica,sans-serif;">People can and do try to cheat other people and I only wanted to warn crafters to be careful before clicking accept, not an accusation aimed at you or anyone here.</span></p><p><span style="font-size: small; font-family: tahoma,arial,helvetica,sans-serif;">Relax....</span></p>

Cele
12-12-2008, 03:40 PM
<p><cite>Bratface wrote:</cite></p><blockquote><p><cite>Celena wrote:</cite></p><blockquote><p><cite>greenmantle wrote:</cite></p><blockquote><p>with the cost of the shoulders i will probaly makethe rest with my shards and "buy" the shoulders from some one with shards to burn.</p></blockquote><p>HUH?  Shards cannot be traded...I am confused as to what you mean</p></blockquote><p><span style="font-size: small; font-family: tahoma,arial,helvetica,sans-serif;">When getting your gear crafted you can put less than (or even none of) the required amount of shards in the commission window and the rest will be used out of the crafters supply, effectively letting a crafter sell their shards if they like.</span></p><p><span style="font-size: small; font-family: tahoma,arial,helvetica,sans-serif;">Also allowing people to try to abuse a crafter by putting in fewer than the required shards and hoping the crafter doesn't notice, I have already had this happen to me but I caught it in time. </span></p><p><span style="font-size: small; font-family: tahoma,arial,helvetica,sans-serif;">So be careful when you do a commission, make sure they put in the right amount of shards.</span></p></blockquote><p>OH jeez!  I never would have thought of such a thing!  Thank you for mentioning this.</p>

Domino
12-23-2008, 08:31 PM
<p>Just to confirm, since I said I'd check into it, commission crafting can NOT be stopped once started.  That was the original design, which was long before my time so I do not know all the reasoning behind the decision, but that means it's currently working as intended. </p><p>It's the customer's and the crafter's responsibility to confirm the correct product is selected and agreed on before the crafting starts.  If you fail to make the pristine quality item you'd get the components back as outlined previously.  If you successfully make an incorrect item however it would not be reimbursed by customer service at this point.</p>

ashen1973
12-23-2008, 08:53 PM
<p><cite>DominoDev wrote:</cite></p><blockquote><p>Just to confirm, since I said I'd check into it, commission crafting can NOT be stopped once started.  That was the original design, which was long before my time so I do not know all the reasoning behind the decision, but that means it's currently working as intended. </p><p>It's the customer's and the crafter's responsibility to confirm the correct product is selected and agreed on before the crafting starts.  If you fail to make the pristine quality item you'd get the components back as outlined previously.  If you successfully make an incorrect item however <span style="color: #ff0000;">it would not be reimbursed by customer service at this point</span>.</p></blockquote><p>Can you please answer why this is the case, as the CSR's will replace other items in similar circumstances?</p>

Queen Alexandria
12-27-2008, 02:45 AM
Celena, a player with the recipes to craft shard armor can commission a craft to someone else who doesnt have shards and use their own shards to create armor for someone else. In essence, the reward is given to a player who does not have shards. Do you understand?

M0rticia
12-27-2008, 07:30 AM
<p>I've never had this happen while crafting void shard gear but I'm always scared when making items because it COULD happen. I do think that some changes need to be made so that void shards aren't lost if crafting fails. If there is a glitch in the game, a lag spike, you go LD, etc....those things are not either player's fault (crafter or customer) and neither one should be punished.</p><p>Along with being an 80 provi, I am also an 80 brigand and I know void shards are not easy to get. I can only imagine the disappointment and shock (by crafter and customer) when they are suddenly gone.</p><p>I love the fact that we can create these items and I am quite busy on my server crafting items for friends. The only thing I would change is to make void shards return to the customer if the process fails for some reason. Void shards should not be used as a fuel. I think most people would prefer to use normal fuels for crafting these items. It doesn't seem like it would be that difficult of a change to make in-game.</p><p>Let us use coal, kindling, etc instead and use the void shards as an ingredient. PLEASE! <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

Cele
12-27-2008, 12:53 PM
<p><cite>Queen Alexandria wrote:</cite></p><blockquote>Celena, a player with the recipes to craft shard armor can commission a craft to someone else who doesnt have shards and use their own shards to create armor for someone else. In essence, the reward is given to a player who does not have shards. Do you understand?</blockquote><p>Umm...yeah.....I posted back on 12/12 I understood when Bratface explained it.......not really sure why you are asking me this??</p><p>Since then, quite a few players posting here and other sites have reported this works and this doesn't work.  Some have tried it and if the person wanting the item made doesn't put enough shards in the commission window, it will not work.  Others have people on their server outright spamming chat channels selling shards via the commission system.  (they provide the shards for the piece, the person wanting the item just puts coin in the commission window)</p>

Oxie
01-06-2009, 03:41 AM
<p>I have made several void shard commissioned combines for people since I have gotten all 4 of my recipes. I've commissioned mirrors and tradeskill cloak quest combines for folks, so I know what I'm doing when it comes to commissioning. I have 5 crafters to level 80 with their cloaks, so yeah...commissioning...no problem...right? RIGHT? WRONG!</p><p>Tonight, a guildie asked me to commission some T2 shoulders for him. We group up, I go through the steps needed to start the combine, only the commission window does not pop up. I hit stop, only to later find out that the fuels lost are the void shards IN MY INVENTORY.</p><p>I attempt to make the combine again for him, ONLY FOR THE SAME THING TO HAPPEN AGAIN. The commission window did not pop up, and I hit stop on the combine, only to lose another 11 of my own void shards. Now I'm out 22 of my OWN VOID SHARDS.</p><p>Then, I go to start a petition, and the blasted petition window was giving me some scripting error...so I can't get a petition in to get some help!</p><p>Needless to say, I'm ...very mad right now...I've been working hard over the past few weeks to get a nice stash of void shards built up, ONLY TO LOSE THEM because I HAVE NO IDEA WHY. Then to top it off, this script bug in the petition window won't let me get my petition in. RAWR!!!</p><p>Now, I have to be extra careful and make sure I'm not carrying any of my own void shards around on me because I'm afraid to make any more commission combines.</p>

Wullail
01-06-2009, 04:28 AM
<p>I just had a problem where a wizard in the group accidentally ported the crafters whole group away while I was getting crafting a pair of legs for my 2nd accounts illusionist.</p><p>It had reached nearly the end of the second bar , was told 'item creation cancelled' , but the illusionist lost all the shards.</p><p>I tried a pettition only to be told by CS that he had received all items and hadn't lost any shards....</p>

Oxie
01-08-2009, 01:05 AM
<p>Well, after a few days of still having something screwy going on with my petition screen, a kind GM gave me the 22 missing void shards back. Guess they had to check into the whole thing. Whether or not it was a bug of some sort or just user error on my part, I don't know, but whatever it was...I learned one thing: IF YOU ARE DOING A COMMISSION, PUT YOUR OWN SHARDS SOMEPLACE LIKE IN YOUR BANK OR HOUSE VAULT. Yeesh. I don't wanna have to go through that panic ever again.</p>

CoLD MeTaL
01-09-2009, 12:48 AM
<p><cite>DominoDev wrote:</cite></p><blockquote><p>Just to confirm, since I said I'd check into it, commission crafting can NOT be stopped once started.  That was the original design, which was long before my time so I do not know all the reasoning behind the decision, but that means it's currently working as intended. </p><p>It's the customer's and the crafter's responsibility to confirm the correct product is selected and agreed on before the crafting starts.  If you fail to make the pristine quality item you'd get the components back as outlined previously.  If you successfully make an incorrect item however it would not be reimbursed by customer service at this point.</p></blockquote><p>It should be crafting code's responsability to make sure I can use what I am having crafted.  with a check box to override that I want a no-trade item I cannot use by my class.</p><p>This is why we have computers to check redundant things over and over.</p>

Noaani
01-09-2009, 01:28 AM
<p><cite>CoLD MeTaL wrote:</cite></p><blockquote>It should be crafting code's responsability to make sure I can use what I am having crafted.</blockquote><p>IMO that is the players responsibilty. People need to stop attempting to pass on responsibility to others, and start screwing up less.</p>

CoLD MeTaL
01-09-2009, 01:55 AM
<p><cite>Noaani wrote:</cite></p><blockquote><p><cite>CoLD MeTaL wrote:</cite></p><blockquote>It should be crafting code's responsability to make sure I can use what I am having crafted.</blockquote><p>IMO that is the players responsibilty. People need to stop attempting to pass on responsibility to others, and start screwing up less.</p></blockquote><p>I am sorry miss perfect, I am just a regular joe.  I make mistakes.  And all this no-trade bullcrap makes it a pain.  this isn't about 'proving a point' this is a freakin game, a hobby.  It should not be frustrating in that way.</p>

Noaani
01-09-2009, 02:07 AM
<p>We all make mistakes, the thing is to accept that you made a mistake, figure out <em>WHY</em> you made the mistake, and try to not make it again.</p><p>The easiest way to not screw up is to check yourself, make sure you are doing what you are supposed to be doing, and make sure those around you are doing as they should as well. It takes less than a second to make sure you are having the right item made for you, or that you as a crafter are making the right item.</p><p>No one has any excuses.</p>

Bratface
01-09-2009, 02:33 AM
<p><cite>CoLD MeTaL wrote:</cite></p><blockquote><p><cite>DominoDev wrote:</cite></p><blockquote><p>Just to confirm, since I said I'd check into it, commission crafting can NOT be stopped once started.  That was the original design, which was long before my time so I do not know all the reasoning behind the decision, but that means it's currently working as intended. </p><p>It's the customer's and the crafter's responsibility to confirm the correct product is selected and agreed on before the crafting starts.  If you fail to make the pristine quality item you'd get the components back as outlined previously.  If you successfully make an incorrect item however it would not be reimbursed by customer service at this point.</p></blockquote><p>It should be crafting code's responsability to make sure I can use what I am having crafted.  with a check box to override that I want a no-trade item I cannot use by my class.</p><p>This is why we have computers to check redundant things over and over.</p></blockquote><p><span style="font-size: small; font-family: tahoma,arial,helvetica,sans-serif;">You bring up a very valid point and it should be that way, it already checks for lore, it can also check for other things if it is coded properly.</span></p><p><span style="font-size: small; font-family: tahoma,arial,helvetica,sans-serif;">There isn't any reason to not have it coded to check this, it just makes sense since it seems they are not going to have any recourse for mistakes, just don't allow for the mistake to be made. </span></p><p><span style="font-size: small; font-family: tahoma,arial,helvetica,sans-serif;">Good idea /nod</span></p>

CoLD MeTaL
01-09-2009, 04:26 AM
<p><cite>Noaani wrote:</cite></p><blockquote><p>We all make mistakes, the thing is to accept that you made a mistake, figure out <em>WHY</em> you made the mistake, and try to not make it again.</p><p>The easiest way to not screw up is to check yourself, make sure you are doing what you are supposed to be doing, and make sure those around you are doing as they should as well. It takes less than a second to make sure you are having the right item made for you, or that you as a crafter are making the right item.</p><p>No one has any excuses.</p></blockquote><p>Yeah, i believe in personal responsability too.  However something silk gloves and silk gloves something are easy to confuse when you are tired.  Personally since all this crap is no-trade they should re-imburse it every time.  Since they could add probly 5 lines of code and solve the issue to just give a confirmation 'this is a no-trade item you can't use are you sure you want this item?'</p>

Oh
01-09-2009, 04:35 AM
<p><cite>CoLD MeTaL wrote:</cite></p><blockquote><p><cite>Noaani wrote:</cite></p><blockquote><p>We all make mistakes, the thing is to accept that you made a mistake, figure out <em>WHY</em> you made the mistake, and try to not make it again.</p><p>The easiest way to not screw up is to check yourself, make sure you are doing what you are supposed to be doing, and make sure those around you are doing as they should as well. It takes less than a second to make sure you are having the right item made for you, or that you as a crafter are making the right item.</p><p>No one has any excuses.</p></blockquote><p>Yeah, i believe in personal responsability too.  However something silk gloves and silk gloves something are <strong>easy to confuse when you are tired</strong>.  Personally since all this crap is no-trade they should re-imburse it every time.  Since they could add probly 5 lines of code and solve the issue to just give a confirmation 'this is a no-trade item you can't use are you sure you want this item?' </p></blockquote><p>I highlighted the operative part. Might I suggest next time don't ask to have something made when you are tired? To me it seems it would have resolved this issue before it even became an issue. Then again Maybe that's just me, and me being the very retentive type of person I am.</p>

CoLD MeTaL
01-09-2009, 04:52 AM
<p><cite>Ohiv wrote:</cite></p><blockquote><p>I highlighted the operative part. Might I suggest next time don't ask to have something made when you are tired? To me it seems it would have resolved this issue before it even became an issue. Then again Maybe that's just me, and me being the very retentive type of person I am.</p></blockquote><p>Yes, I am glad you are perfect.  i apologize for not being perfect and taking up space in your world.  May I continue breathing?</p>

Oh
01-09-2009, 04:56 AM
<p><cite>CoLD MeTaL wrote:</cite></p><blockquote><p><cite>Ohiv wrote:</cite></p><blockquote><p> I highlighted the operative part. Might I suggest next time don't ask to have something made when you are tired? To me it seems it would have resolved this issue before it even became an issue. Then again Maybe that's just me, and me being the very retentive type of person I am.</p></blockquote><p>Yes, I am glad you are perfect.  i apologize for not being perfect and taking up space in your world.  May I continue breathing?</p></blockquote><p>Sarcasm doesn't suite you well. Might I say just try spending less time complaining, and maybe take the advice that was given? Like I said the problem seemed to stem from you being "too tired", so I offerd you a solution to the problem you had at hand. You clearly made a mistake, heck maybe even the crafter also made a mistake (really doesn't matter) it's the person recieving the item that really counts. If they can't be bothred to actually check the item, then it is their fault. Pure and simple.</p>

Wingrider01
01-09-2009, 10:09 AM
<p><cite>CoLD MeTaL wrote:</cite></p><blockquote><p><cite>DominoDev wrote:</cite></p><blockquote><p>Just to confirm, since I said I'd check into it, commission crafting can NOT be stopped once started.  That was the original design, which was long before my time so I do not know all the reasoning behind the decision, but that means it's currently working as intended. </p><p>It's the customer's and the crafter's responsibility to confirm the correct product is selected and agreed on before the crafting starts.  If you fail to make the pristine quality item you'd get the components back as outlined previously.  If you successfully make an incorrect item however it would not be reimbursed by customer service at this point.</p></blockquote><p>It should be crafting code's responsability to make sure I can use what I am having crafted.  with a check box to override that I want a no-trade item I cannot use by my class.</p><p>This is why we have computers to check redundant things over and over.</p></blockquote><p>Disagree 100 percent - it is the end users responsiblity to insure that what they asked for is what then can use. No different then walking in a retail outlet buying something that states no refunds, no exchanges, no returns and buying the wrong thing. An old adage in carpentry comes to mind, Measure Twice, cut once. Caveat Emptor.</p>

zaneluke
01-09-2009, 11:00 AM
<p><cite>CoLD MeTaL wrote:</cite></p><blockquote><p><cite>DominoDev wrote:</cite></p><blockquote><p>Just to confirm, since I said I'd check into it, commission crafting can NOT be stopped once started.  That was the original design, which was long before my time so I do not know all the reasoning behind the decision, but that means it's currently working as intended. </p><p>It's the customer's and the crafter's responsibility to confirm the correct product is selected and agreed on before the crafting starts.  If you fail to make the pristine quality item you'd get the components back as outlined previously.  If you successfully make an incorrect item however it would not be reimbursed by customer service at this point.</p></blockquote><p>It should be crafting code's responsability to make sure I can use what I am having crafted.  with a check box to override that I want a no-trade item I cannot use by my class.</p><p>This is why we have computers to check redundant things over and over.</p></blockquote><p>You made your own thread. Why bump up another? Just to make your stupid error look less stupid?</p><p>Having shards go poof and clicking yes on the wrong item........lol two different things.</p>

Rijacki
01-09-2009, 12:01 PM
<p><cite>CoLD MeTaL wrote:</cite></p><blockquote><p><cite>Noaani wrote:</cite></p><blockquote><p>We all make mistakes, the thing is to accept that you made a mistake, figure out <em>WHY</em> you made the mistake, and try to not make it again.</p><p>The easiest way to not screw up is to check yourself, make sure you are doing what you are supposed to be doing, and make sure those around you are doing as they should as well. It takes less than a second to make sure you are having the right item made for you, or that you as a crafter are making the right item.</p><p>No one has any excuses.</p></blockquote><p>Yeah, i believe in personal responsability too.  However something silk gloves and silk gloves something are easy to confuse when you are tired.  Personally since all this crap is no-trade they should re-imburse it every time.  Since they could add probly 5 lines of code and solve the issue to just give a confirmation 'this is a no-trade item you can't use are you sure you want this item?'</p></blockquote><p>If there had been a pop-up to confirm 'do you want this item', you probably would have blindly clicked "yes" without reading it or misreading it in the exact same way as for the recipe.</p><p>Would you then have demanded a confirmation to the confirmation, as some seem to want for the shard NPCs when they've bought the wrong thing?</p><p>You need to take some personal responsibility from time to time.  You get to look at the Commission screen for a bit before it starts. You don't have to click 'accept' immediately. It's up to YOU to verify it's the correct item being made before you click the CONFIRMATION button.</p><p>You confimed it was the item you wanted made when you clicked accept.</p>

Bratface
01-11-2009, 11:09 AM
<p><cite>CoLD MeTaL wrote:</cite></p><blockquote><p><cite>Ohiv wrote:</cite></p><blockquote><p>I highlighted the operative part. Might I suggest next time don't ask to have something made when you are tired? To me it seems it would have resolved this issue before it even became an issue. Then again Maybe that's just me, and me being the very retentive type of person I am.</p></blockquote><p>Yes, I am glad you are perfect.  i apologize for not being perfect and taking up space in your world.  May I continue breathing?</p></blockquote><p><span style="font-size: small; font-family: tahoma,arial,helvetica,sans-serif;">Awesome!</span></p>

CoLD MeTaL
01-12-2009, 11:47 AM
<p><cite>Rijacki wrote:</cite></p><blockquote><p><cite>CoLD MeTaL wrote:</cite></p><blockquote><p><cite>Noaani wrote:</cite></p><blockquote><p>We all make mistakes, the thing is to accept that you made a mistake, figure out <em>WHY</em> you made the mistake, and try to not make it again.</p><p>The easiest way to not screw up is to check yourself, make sure you are doing what you are supposed to be doing, and make sure those around you are doing as they should as well. It takes less than a second to make sure you are having the right item made for you, or that you as a crafter are making the right item.</p><p>No one has any excuses.</p></blockquote><p>Yeah, i believe in personal responsability too.  However something silk gloves and silk gloves something are easy to confuse when you are tired.  Personally since all this crap is no-trade they should re-imburse it every time.  Since they could add probly 5 lines of code and solve the issue to just give a confirmation 'this is a no-trade item you can't use are you sure you want this item?'</p></blockquote><p>If there had been a pop-up to confirm 'do you want this item', you probably would have blindly clicked "yes" without reading it or misreading it in the exact same way as for the recipe.</p><p>Would you then have demanded a confirmation to the confirmation, as some seem to want for the shard NPCs when they've bought the wrong thing?</p><p>You need to take some personal responsibility from time to time.  You get to look at the Commission screen for a bit before it starts. You don't have to click 'accept' immediately. It's up to YOU to verify it's the correct item being made before you click the CONFIRMATION button.</p><p>You confimed it was the item you wanted made when you clicked accept.</p></blockquote><p>I didn't want a 'confirmation box', I was asking that the consignment not allow a piece to be made for me when it is no trade and not for my class.  Since there is already a check for "LORE", I can't imagine it is more than another 5 lines of code to check class.</p><p>I agree confirmation boxes only slow things down, they don't really keep people from making mistakes.</p><p>On a theoretical level above this, I have a problem with the entire 'no-trade' mechanic. </p>

QuestingCrafter
01-12-2009, 03:13 PM
<p><cite>CoLD MeTaL wrote:</cite></p><blockquote>I didn't want a 'confirmation box', I was asking that the consignment not allow a piece to be made for me when it is no trade and not for my class.  Since there is already a check for "LORE", I can't imagine it is more than another 5 lines of code to check class.</blockquote><p>Maybe you want to decorate mannequins, or sacrifice it at an altar? There could be an unlikely, but valid, reason. </p><blockquote>On a theoretical level above this, I have a problem with the entire 'no-trade' mechanic. </blockquote><p>Sadly, until you're a [more] recognized authority on MMO design, I doubt SOE or other major publishers will take your opinion about that major game-economy-affecting mechanic, over their own producer's.  =P</p>