Sony phone support!?!?

[Sprin]

<p>Ok, over the night someone stole my account and changed either my user name or password or both to my account and i cant log in anywhere to see what they did to me... Is there a support phone number somewhere.. THis is gonna get ugly i think</p>

[Sprin]

<p>Also, when i go to support site to have them send me my password it says "You have used this service in the last 24 hours, check your email"</p>

[Doodar]

<a href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=18865" target="_blank" rel="nofollow">http://help.station.sony.com/cgi-bi...p?p_faqid=18865</a> Try going there and click on tab called chat support i beleive it is live chat i have never used it personnally.

[Sprin]

<p><cite>Eyenstein@Najena wrote:</cite></p><blockquote><a rel="nofollow" href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=18865" target="_blank">http://help.station.sony.com/cgi-bi...p?p_faqid=18865</a> Try going there and click on tab called chat support i beleive it is live chat i have never used it personnally.</blockquote><p>Thank you but that doesnt work for me.. .It tells me to log in and i cant because my account has been changed...</p>

[Doodar]

Ya sorry i didnt think bout that lol here try this 3. Phone support - Available Monday through Friday from 10:00am - 7:00pm PST, except holidays, at 1-858-537-0898. If you have forgotten your password required to use our email or chat support, and cannot complete the "Forgotten your password" form, please feel free to contact us via our phone support, and we will assist you from there.

[Sprin]

<p><cite>Eyenstein@Najena wrote:</cite></p><blockquote>Ya sorry i didnt think bout that lol here try this 3. Phone support - Available Monday through Friday from 10:00am - 7:00pm PST, except holidays, at 1-858-537-0898. If you have forgotten your password required to use our email or chat support, and cannot complete the "Forgotten your password" form, please feel free to contact us via our phone support, and we will assist you from there.</blockquote><p>TYVM however it says due to system upgrades they are down!!!!!! [Removed for Content].... someone could be using Sony to get to my bank account info as we speak and sony f'n shuts down all support?!?</p>

[Doodar]

Sorry man but that is all i can do for you = try Private Messaging a Red named individual see if they can help you out.

[Sprin]

<p><cite>Eyenstein@Najena wrote:</cite></p><blockquote>Sorry man but that is all i can do for you = try Private Messaging a Red named individual see if they can help you out.</blockquote><p>how would i find out who is online of the red nameds?</p><p>and TYVM for all the info</p>

[Doodar]

main page at the bottom lists all who is on the forums currently. If you dont see any red nameds there click on the .... area and it will pull a list of all who is on the forums then look for a Red Named individual and click their name.

[Sprin]

<p>Well luckily i had 2 accounts going at one point in my life and i was able to get onto the live online chat with my 2nd old account and fix it... he wouldnt tell me [Removed for Content] happend but he changed my account password and such back to normal... i guess thats the problem with doing it online, they can choose what they ignore that i type, like "[Removed for Content] happend" and just get down to business and change it back... whereas if i was on the phone he couldnt ignore my questions so easily... so i still dont know what happened but i guess i will call when SONY decides to reopen their phone support</p><p>It seems nothing was taken from me in game, and nothing was purchased on SOE online, so i have no clue [Removed for Content] happened, and as he wouldnt tell me, i still have no clue..</p>

[Paladin776]

<p><a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=436662" target="_blank">This post</a> is the explanation for why you couldn't get through on phone support.</p>

[feldon30]

<p>It is absurd that you must login to Station to be able to submit a tech support inquiry to SoE. There should be a way to get around that. Put CAPTCHA on it, require an EQ2 product key, do something, but completely locking people out because they are not signed in as Station is bass ackwards.</p>

[Kiara]

<p>One must also log into the forums in order to post.</p><p>Contact CS about your issues please.</p>