View Full Version : Game does not work
Fireclo
09-28-2008, 11:46 PM
<p>I've been trying to play this game and it just doesn't work. The framerate skips constantly even with the graphics toned down. Every battle is an arduous task as I have to keep hitting the left mouse button to keep fighting. There are lots of error reports I have to send during play. And the only way to get out of the game is to cold boot my computer. I don't know what's wrong, but it is almost unplayable now.</p><p>World of Warcraft seems to work very well on my computer though. I don't know what's wrong here.</p>
Soulforged_Unre
09-29-2008, 01:04 AM
WoW's system requirements are basement level, while EQ2's are more than significantly higher.Post your system specs
Elorah
09-29-2008, 08:25 AM
As already mentioned, WoW can run on low end systems as well... This game needs more...Try running the scan at <a href="http://www.systemrequirementslab.com" target="_blank" rel="nofollow">www.systemrequirementslab.com</a> against Kingdom of Sky.... see if your system can run it and if you should upgrade certain items to have a better play experience.You can also try to play with the display settings a bit as well...<a rel="nofollow" href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=17133" target="_blank">The Complete Guide to Display Settings Options</a><a rel="nofollow" href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=38006" target="_blank">Boost performance and reduce stuttering guide!</a>Also, be sure that you have set up your router/firewall to allow EQ2 through....<a href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=12293&p_created=1099871058&p_sid=6i_2Y3fj&p_accessibility=0&p_redirect=1&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX 3Jvd19jbnQ9MTAxMCwxMDEwJnBfcHJvZHM9JnBfY2F0cz0mcF9 wdj0mcF9jdj0mcF9zZWFyY2hfdHlwZT1zZWFyY2hfbmwmcF9wY WdlPTEmcF9zZWFyY2hfdGV4dD1maXJld2FsbCBlcTI*&p_li=&p_topview=1" rel="nofollow" target="_blank">[<b>EQ2</b>] <b>Firewall</b> and Proxy Information for EverQuest II</a>Good luck!
Fireclo
09-30-2008, 10:12 PM
<p>CPU: AMD Athlon (tm) 64 Processor 3500+</p><p>CPU Speed: 2.19 GHz Performance rated at 3.50 GHz</p><p>System RAM: 510 MB</p><p>Operating System: Microsoft Windows XP Home Edition (Bulid Service Pack 32600)</p><p>Video Card: Diamond X300SEHM-PCIE 256 MB, Radeon X300/X550 Series (0x5B60)</p><p>Video RAM : 256 MB</p><p>I have Video Card 3D Acceleration</p><p>I have HW Transform & Lighting</p><p>I have Vertex Shader Version 2.0</p><p>I have Pixel Shader 2.0</p><p>Video Card Driver Version 6.14.10.6571</p><p>DirectX Version 9.0</p><p>Sound Card Driver Version 5.10</p><p>144.3 GB Free Space</p><p>CD/DVD-ROM Speed: HL-DT-ST DVDRRW GWA-4166B</p>
Elorah
09-30-2008, 10:15 PM
That is not quite what a Dxdiag... But if what you wrote about the system ram being 510 is true, that may be an issue with it...Did you try that system scan that I mentioned to see if your system can play this game?<a rel="nofollow" href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=11741&p_created=1099619340&p_sid=2bJRfcfj&p_accessibility=0&p_redirect=1&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX 3Jvd19jbnQ9MjQ0NCwyNDQ0JnBfcHJvZHM9JnBfY2F0cz0mcF9 wdj0mcF9jdj0mcF9zZWFyY2hfdHlwZT1zZWFyY2hfbmwmcF9wY WdlPTEmcF9zZWFyY2hfdGV4dD1nYW1lIHJlcXVpcmVtZW50cyB FUTI*&p_li=&p_topview=1" target="_blank">[<b>EQ2</b>] System <b>Requirements</b> for EverQuest II</a>Also, to see what info can help others to help you.... Look at <a rel="nofollow" href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=353617" target="_blank">*** Read before posting ***</a> for ideas on what info to post and how to get it.I am not that good with these things... I am unlable to find a specific date on that graphics driver version other then 2006. If that is the case, then perhaps updating the drivers may help.... again, need more info to be able to help more.
Fireclo
10-01-2008, 12:01 AM
All of that info is from that system scan site.
Rokaab
10-01-2008, 08:05 AM
<p>I think your main issue is probably the lack of RAM, you really need at least 1GB to run (I run fine with 2GB on a machine that has slightly better CPU than yours (the 3600+)), at 512MB it will really struggle.</p><p>EQ2 is very RAM hungry and CPU hungry too.</p>
Elorah
10-01-2008, 08:21 AM
<cite>Firecloud wrote:</cite><blockquote>All of that info is from that system scan site.</blockquote>Can you pls post your DX diag as mentioned earlier? Did you look at the top of the screen when you went to <a rel="nofollow" href="http://www.systemrequirementslab.com" target="_blank">www.systemrequirementslab.com</a> to see if your PC passed? There should be a small graph with a bar on it to show what is minimum, your PC, recommended and what is Maximun playablilty. That site will also give recommendations on what you need to play the game better. If it does pass, then take a look at the links that I gave to your earlier to boosy your performance.... Be sure that all drivers ae up to date.
TSR-DanielH
10-01-2008, 04:58 PM
I have to agree with the others that your problem lies with the RAM. You are just barely below the minimum requirements posted below:Required SpecsPentium III - 1 GHz <p>• 512M RAM • Windows 2000/XP • 64M DirectX 9 compatible video card (Pixel/Vertex shader) • DirectSound Compatible Audio hardware • 56K internet connection •16x DVD-ROM •10 GB HD space DirectX 9.0c </p><p>Keep in mind that those are the requirements to boot the game up without a crash. You will generally have slow performance if you tried to run the program with the required specs.</p><p>The good news? RAM is very cheap these days.</p>
Trellium
10-01-2008, 09:22 PM
For what it's worth, my wife's system was very similar to yours but had 1GB of Ram. It ran fairly well with Windows 2000. When we upgraded to XP, it was using almost 300MB of Ram from the virtual memory pool. The lag was massive, zoning was dreadful, and she crashed to desktop about every hour.We spent under $20 upgrading the Ram to 1.5GB and now she has very little lag, normal zoning times, and hasn't crashed in the last few days.
Fireclo
10-01-2008, 10:46 PM
<p>What's a DXdiag? I don't know much about computers.</p><p>Where do you buy additional RAM?</p>
TSR-TrevorG
10-01-2008, 10:54 PM
You can get a DXDIAG report by looking at this link.<a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=353617" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...topic_id=353617</a>RAM can be purchased at any computer store generally.
Fireclo
10-04-2008, 01:37 PM
<p>I have no idea where this dxdiag.txt file is. I can't find it.</p><p>I don't have the money for a RAM expansion. This has proven to be very complicated just to try to play a free demo.</p>
Elorah
10-04-2008, 03:12 PM
From that link that was given by the TSR... Just pay attention to where you save the file. I usually go for the desktop for easy access. Note: These steps are for Windows 2000 and XP. Steps to generate this information for Windows Vista, 98, and ME are below.<p>To create your DirectX Diagnostic (DXDIAG) information:</p><p> 1. Click on the START menu, select RUN and type in DXDIAG and select OK. 2. When the DirectX Diagnostic tool opens, click on the SAVE ALL INFORMATION button on the lower right, next to the EXIT button. 3. Save the DxDiag.txt to your desktop or other easily found location. 4. Copy and paste the contents to your thread.</p>
Fireclo
10-04-2008, 06:30 PM
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111) Language: English (Regional Setting: English)System Manufacturer: Compaq Presario 061 System Model: ED878AA-ABA SR1630NX NA540 BIOS: Phoenix - Award BIOS v6.00PG Processor: AMD Athlon(tm) 64 Processor 3500+, MMX, 3DNow, ~2.2GHz Memory: 510MB RAM Page File: 408MB used, 836MB available Windows Dir: C:WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904)DX Setup Parameters: Not found DxDiag Version: 5.03.2600.5512 32bit Unicode
Elorah
10-05-2008, 01:51 PM
Need more info.... It should have copied more then that..... need your drivers, sound... it is a great way to see what is in your case without physically being there.
Fireclo
10-05-2008, 04:21 PM
<p>Sound Devices------------- Description: Realtek AC97 Audio Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: PCIVEN_1002&DEV_4370&SUBSYS_2A27103C&REV_02 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: ALCXWDM.SYS Driver Version: 5.10.0000.5840 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 4/20/2005 11:00:56, 2317696 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Full Cap Flags: 0xF5F Min/Max Sample Rate: 100, 192000Static/Strm HW Mix Bufs: 26, 25 Static/Strm HW 3D Bufs: 26, 25 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: Yes, Yes I3DL2(tm) Listen/Src: Yes, YesSensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: Not run</p><p> Description: Modem #1 Line Playback (emulated) Default Sound Playback: No Default Voice Playback: No Hardware ID: Manufacturer ID: 1 Product ID: 81 Type: Emulated Driver Name: Driver Version: Driver Attributes: WHQL Logo'd: Date and Size: Other Files: Driver Provider: HW Accel Level: Full Cap Flags: 0x0 Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: Not run</p>
Fireclo
10-05-2008, 04:24 PM
<p>It's a long file I don't know how much I need to put here.</p>
Vonotar
10-05-2008, 04:28 PM
<cite>Firecloud wrote:</cite><blockquote><p>It's a long file I don't know how much I need to put here.</p></blockquote>Pretty much all of it, or if you have somewhere to upload the file you can just add a link here
Fireclo
10-06-2008, 11:59 PM
<p>Description: Modem #1 Line Playback (emulated) Default Sound Playback: No Default Voice Playback: No Hardware ID: Manufacturer ID: 1 Product ID: 81 Type: Emulated Driver Name: Driver Version: Driver Attributes: WHQL Logo'd: Date and Size: Other Files: Driver Provider: HW Accel Level: Full Cap Flags: 0x0 Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: Not run</p><p>---------------------Sound Capture Devices--------------------- Description: Realtek AC97 Audio Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: ALCXWDM.SYS Driver Version: 5.10.0000.5840 (English) Driver Attributes: Final Retail Date and Size: 4/20/2005 11:00:56, 2317696 bytes Cap Flags: 0x41 Format Flags: 0xFFF</p><p> Description: Modem #1 Line Record (emulated) Default Sound Capture: No Default Voice Capture: No Driver Name: Driver Version: Driver Attributes: Date and Size: Cap Flags: 0x20 Format Flags: 0x0</p><p>-----------DirectMusic----------- DLS Path: C:WINDOWSSYSTEM32driversGM.DLS DLS Version: 1.00.0016.0002 Acceleration: n/a Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port Realtek AC97 Audio, Software (Kernel Mode), Output, DLS, Internal Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal Registry: OK Test Result: Not run</p><p>-------------------DirectInput Devices------------------- Device Name: Mouse Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a</p><p> Device Name: Keyboard Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a</p><p>Poll w/ Interrupt: No Registry: OK</p><p>-----------USB Devices-----------+ USB Root Hub| Vendor/Product ID: 0x1002, 0x4374| Matching Device ID: usbroot_hub| Service: usbhub| Driver: usbhub.sys, 4/13/2008 11:45:37, 59520 bytes| Driver: usbd.sys, 8/4/2004 05:00:00, 4736 bytes</p><p>----------------Gameport Devices----------------</p><p>------------PS/2 Devices------------+ Enhanced Mulmedia PS/2 Keyboard| Matching Device ID: acpipnp0303| Upper Filters: PS2| Service: i8042prt| Driver: i8042prt.sys, 4/13/2008 12:18:00, 52480 bytes| Driver: kbdclass.sys, 4/13/2008 11:39:47, 24576 bytes| Driver: PS2.sys, 12/12/2005 17:27:00, 19072 bytes| + Terminal Server Keyboard Driver| Matching Device ID: rootrdp_kbd| Upper Filters: kbdclass| Service: TermDD| Driver: termdd.sys, 4/13/2008 17:13:20, 40840 bytes| Driver: kbdclass.sys, 4/13/2008 11:39:47, 24576 bytes| + PS/2 Compatible Mouse| Matching Device ID: *pnp0f13| Service: i8042prt| Driver: i8042prt.sys, 4/13/2008 12:18:00, 52480 bytes| Driver: mouclass.sys, 4/13/2008 11:39:47, 23040 bytes| + Terminal Server Mouse Driver| Matching Device ID: rootrdp_mou| Upper Filters: mouclass| Service: TermDD| Driver: termdd.sys, 4/13/2008 17:13:20, 40840 bytes| Driver: mouclass.sys, 4/13/2008 11:39:47, 23040 bytes</p>
Fireclo
10-07-2008, 12:02 AM
<p>----------------------------DirectPlay Service Providers----------------------------DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)</p><p>DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not runDirectPlay Test Result: Not runRegistry: OK</p>
Fireclo
10-07-2008, 12:02 AM
<p>I'm not sure how much more you want me to post here.</p>
TSR-TrevorG
10-07-2008, 07:43 PM
I would update your sound and video drivers both seem to be over a year old. Radeon X300/X550 <a href="http://game.amd.com/us-en/drivers_catalyst.aspx?p=xp/radeonx-xp" target="_blank" rel="nofollow">http://game.amd.com/us-en/drivers_c...p=xp/radeonx-xp</a>Realtek AC97 Audio<a href="http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=23&Level=4&Conn=3&DownTypeID=3" target="_blank" rel="nofollow">http://www.realtek.com.tw/downloads...mp;DownTypeID=3</a>Let us know how it goes!
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