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Abbis
09-05-2008, 08:37 AM
<p>OK.</p><p>CONNECTION ISSUE.</p><p>1. I FOLLOWED tsr tREVOR INFORMATION AND SENT HIM THE TRACERT AND PING INFORMATION.</p><p>2. Yes something is blocking EQ2.</p><p>3. we know that it is not my computer, ALL of my firewalls are down. Norton. and MSN, any more than those 2 i do not know.</p><p>4. grimwell, nicely wanted me to start a ticket. on the knowledge base.</p><p>5. Tried for 2 days to do so. I get the following response to Email chat, phone chat, and the other one.</p>     </strong></p><li>If you arrived at this page by clicking a link, check the website address in the address bar to be sure that it is the address you were expecting. </li><li>When going to a website with an address such as <a href="https://example.com," target="_blank" rel="nofollow">https://example.com,</a> try adding the 'www' to the address, <a href="https://www.example.com." target="_blank" rel="nofollow">https://www.example.com.</a> </li><li>If you choose to ignore this error and continue, do not enter private information into the website. <p >For more information, see "Certificate Errors" in Internet Explorer Help.</p></li></td></tr></tbody></table><p> 6. my provider, lacking as normal for these people here, changed the wiring to the building, the modem for the building, and therouter for the building.</p><p>7. the tech, bought a trial version of the game, and unfortunely will be online, god i hope its not mine.</p><p>8. This issue with connection is NOT just happening with EQ2, i checked, Playonline, Oblivien, guild wars, all, are the same.</p><p>9. I am at a loss here in Nigeria, as to fixing this problem. Any help would help, otherwise i will go bananas here.</p><p>10. main issue atm is not being able to utilize the knowledge base accurately. </p><p><img src="http://forums.station.sony.com/eq2/images/smilies/c30b4198e0907b23b8246bdd52aa1c3c.gif" border="0" alt="SMILEY" width="15" height="15" /> *tearfull in Nigeria.</p><p>cant wait to be back in the states.</p>

TSR-TrevorG
09-05-2008, 02:45 PM
can you accept and continue on at that point?

Abbis
09-06-2008, 06:15 PM
no i cannot go past that page it wont let me. this happen on all links on that page except knowledge search.

TSR-TrevorG
09-10-2008, 03:00 PM
Has the ISP or tech that set up the new equipment been able to verify that there is no firewall, or a way to add programs to an allowed lists?  the ISP people may not have an issue on their end because they are at the company and not using the same conenction as you.