crashing to desktop [Archive] - EQ2 Forum Archive @ EQ2Wire

Egli

08-30-2008, 03:24 AM

HiTwo days ago I downloaded the EQII trial and had no problems playing until today. After I get to the character select and start to enter the game it kicks me to my desktop without an error message or anything. I found this...let me know if you need more info.SOEBuild=5064LSOEVersionString=2008/8/27 11:39:00 EVERQUEST2 CRASH LOG ================================================== ================================================Un handled exception EXCEPTION_ACCESS_VIOLATION at 0x00948A0BApplication was trying to read from 0x00000038 Region Begins At: 0x00000000 Region Ends At: 0x00010000 Region Size Is: 0x00010000 bytes Memory Protection: PAGE_NOACCESS (00000001) Memory State: MEM_FREE Memory Type: Free Game Data: SOEBuild: SOEBuild=5064L SOEVersionString: SOEVersionString=2008/8/27 11:39:00 Time at crash: Fri Aug 29 18:12:59 2008 Login Server: none Performance: 7 Game Uptime: 39 seconds Game Was Shutting Down: true Position last frame: 270.72, 107.10, 172.54 Zone name: Camping Time in Zone: 1 seconds Previous Zone name: exp03_rgn_greater_faydark Thread Data: Primary Thread Id: 10976 Current Thread Id: 12324 Current Thread Priority: 0 Memory: Load: 47% Total physical: 1072144384 Free physical: 557711360 Total pagefile: 2644971520 Free pagefile: 2012033024 Total virtual: 2147352576

Egli

08-30-2008, 03:26 AM

For some reason the top half didn't show up..SOEBuild=5064LSOEVersionString=2008/8/27 11:39:00 EVERQUEST2 CRASH LOG ================================================== ================================================Un handled exception EXCEPTION_ACCESS_VIOLATION at 0x00948A0BApplication was trying to read from 0x00000038 Region Begins At: 0x00000000 Region Ends At: 0x00010000 Region Size Is: 0x00010000 bytes Memory Protection: PAGE_NOACCESS (00000001) Memory State: MEM_FREE Memory Type: Free

Egli

08-30-2008, 03:38 AM

cl_version_recent 18cl_username xxxxcl_autoplay_world Antonia Bayleepilepsy_warning_seen truecl_show_voice_tutorial falseeu_merge_seen truecl_picked_configuration truechat_autoswitch_chat_type truecl_maximized falsecl_screenwidth_windowed 1024cl_screenheight_windowed 746r_performance 7last_selected_char_id 1475839cl_movie_enabled falsets_hotkey_order 0 1 2 3 4 5r_performance 7cl_fullscreen falsecl_screenwidth 1024cl_screenheight 768cl_screenrefresh 60o_max_farplane 400.000000r_fast_layer_min_distance 25.000000letterbox_frame_visible falsecl_textureshrink 2cl_charactertextureshrink 2r_texture_lodding_shrink 3r_bloom falser_update_procedural_textures falser_drawocean_quality 3r_envcube_updates 2r_reflections 0r_particle_priority 0num_active_spell_results 1r_particlesinreflectionsinhouse falser_particle_lod_scale 2.000000r_point_particle_near_plane -2.000000r_point_particle_max_size 0.000000r_light_priority 0r_max_lights 3r_light_spec falser_max_spec_lights 1r_light_bump_max_distance 1.000000r_min_dir_ambient_intensity 0.300000r_shadow_priority 0r_shadows_torch falser_shadows_characters falser_shadows_keep falsecl_lod_scale 1.500000cl_lod_tridensity 50000.000000r_ec_max_lod0 2r_ec_max_lod1 15r_min_anim_update_rate 0.300000r_anim_update_start 0.050000r_initial_point_weight 0.650000r_particle_cloth falsesound_provider Miles Fast 2D Positional Audiospeakers System Defaultvc_mic_sensitivity 0.350000r_target_mouse_over_glow 0.000000cl_use_default_log_file true

Egli

09-02-2008, 08:14 AM

To keep this up to date...so far I have tried a system restore and downloaded the game again...disabled the sound...turned down anything that said it would help performance in the options area at the character select. I am still being kicked to the desktop when Loading Zone Resources gets to about 30%. The two days that I was able to play the game I had it set at a higher setting than the default and the game ran just fine without any lag or other problems you would expect.Hope some of that info helped <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

Egli

09-02-2008, 05:40 PM

Windows IP Configuration Host Name . . . . . . . . . . . . : your-4dacd0ea75 Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : Yes WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : lv.cox.netEthernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC Physical Address. . . . . . . . . : 00-15-F2-D4-80-4D Dhcp Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : 192.168.0.1 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : Ethernet adapter Local Area Connection 2: Connection-specific DNS Suffix . : lv.cox.net Description . . . . . . . . . . . : Motorola SURFboard SB5120 USB Cable Modem Physical Address. . . . . . . . . : 00-12-C9-14-BB-87 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 70.173.71.137 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 70.173.71.1 DHCP Server . . . . . . . . . . . : 172.19.41.28 DNS Servers . . . . . . . . . . . : 68.105.28.12 68.105.29.12 68.105.28.11 Lease Obtained. . . . . . . . . . : Tuesday, September 02, 2008 5:51:08 AM Lease Expires . . . . . . . . . . : Wednesday, September 03, 2008 5:51:08 AMTracing route to sdkeq2-01-01.everquest2.com [199.108.12.33]over a maximum of 30 hops: 1 18 ms 19 ms 29 ms ip70-173-71-1.lv.lv.cox.net [70.173.71.1] 2 28 ms 19 ms 79 ms 24-234-1-125.ptp.lvcm.net [24.234.1.125] 3 18 ms 29 ms 19 ms 24-234-6-37.ptp.lvcm.net [24.234.6.37] 4 128 ms 129 ms 109 ms ashbbbrj01-so100.r2.as.cox.net [68.1.1.221] 5 * * * Request timed out. 6 * * * Request timed out. 7 * * * Request timed out. 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * Windows IP Configuration Host Name . . . . . . . . . . . . : your-4dacd0ea75 Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : Yes WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : lv.cox.netEthernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC Physical Address. . . . . . . . . : 00-15-F2-D4-80-4D Dhcp Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : 192.168.0.1 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : Ethernet adapter Local Area Connection 2: Connection-specific DNS Suffix . : lv.cox.net Description . . . . . . . . . . . : Motorola SURFboard SB5120 USB Cable Modem Physical Address. . . . . . . . . : 00-12-C9-14-BB-87 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 70.173.71.137 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 70.173.71.1 DHCP Server . . . . . . . . . . . : 172.19.41.28 DNS Servers . . . . . . . . . . . : 68.105.28.12 68.105.29.12 68.105.28.11 Lease Obtained. . . . . . . . . . : Tuesday, September 02, 2008 5:51:08 AM Lease Expires . . . . . . . . . . : Wednesday, September 03, 2008 5:51:08 AMTracing route to sdkeq2-01-01.everquest2.com [199.108.12.33]over a maximum of 30 hops: 1 24 ms 28 ms 40 ms ip70-173-71-1.lv.lv.cox.net [70.173.71.1] 2 19 ms 29 ms 19 ms 24-234-1-125.ptp.lvcm.net [24.234.1.125] 3 27 ms 29 ms 30 ms 24-234-6-37.ptp.lvcm.net [24.234.6.37] 4 140 ms 117 ms 139 ms ashbbbrj01-so100.r2.as.cox.net [68.1.1.221] 5 * * * Request timed out. 6 * * * Request timed out. 7 * * * Request timed out. 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out.Trace complete.Tracing route to ableq2-01-01.everquest2.com [199.108.202.33]over a maximum of 30 hops: 1 17 ms 29 ms 29 ms ip70-173-71-1.lv.lv.cox.net [70.173.71.1] 2 17 ms 29 ms 19 ms 24-234-1-125.ptp.lvcm.net [24.234.1.125] 3 48 ms 31 ms 27 ms 24-234-6-37.ptp.lvcm.net [24.234.6.37] 4 115 ms 119 ms 119 ms ashbbbrj01-so100.r2.as.cox.net [68.1.1.221] 5 * * * Request timed out. 6 * * * Request timed out. 7 * * * Request timed out. 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * 116 ms 117 ms ableq2-01-01.everquest2.com [199.108.202.33] Trace complete.

Egli

09-02-2008, 05:41 PM

Tracing route to amseq2-01-01.everquest2.com [195.33.135.161]over a maximum of 30 hops: 1 27 ms 31 ms 19 ms ip70-173-71-1.lv.lv.cox.net [70.173.71.1] 2 26 ms 19 ms 29 ms 24-234-1-125.ptp.lvcm.net [24.234.1.125] 3 * 24 ms 29 ms 24-234-6-37.ptp.lvcm.net [24.234.6.37] 4 27 ms 31 ms 17 ms 24-234-6-17.ptp.lvcm.net [24.234.6.17] 5 * * * Request timed out. 6 * * * Request timed out. 7 54 ms 59 ms 69 ms ae-5-5.ebr1.Denver1.Level3.net [4.69.133.126] 8 53 ms 54 ms 59 ms ae-1-100.ebr2.Denver1.Level3.net [4.69.132.38] 9 79 ms 79 ms 79 ms ae-3.ebr1.Chicago2.Level3.net [4.69.132.62] 10 78 ms 89 ms 89 ms ae-6.ebr1.Chicago2.Level3.net [4.69.140.189] 11 118 ms 109 ms 101 ms ae-2.ebr2.NewYork1.Level3.net [4.69.132.66] 12 112 ms 108 ms 108 ms ae-92-92.csw4.NewYork1.Level3.net [4.69.134.94] 13 107 ms 109 ms 99 ms ae-91-91.ebr1.NewYork1.Level3.net [4.69.134.77] 14 179 ms 189 ms 179 ms ae-44.ebr2.London1.Level3.net [4.69.137.77] 15 176 ms 189 ms 189 ms ae-2.ebr2.Amsterdam1.Level3.net [4.69.132.134] 16 188 ms 169 ms 169 ms ge-11-2.ipcolo1.Amsterdam1.Level3.net [4.68.120.169] 17 178 ms 179 ms 179 ms vl155.amsixsw-1.sonyonline.net [213.244.164.38] 18 178 ms 189 ms 169 ms amseq2-01-01.everquest2.com [195.33.135.161] Trace complete.

TSR-TrevorG

09-03-2008, 09:08 PM

You seem to have conenction problems with your current network setup. Be sure you have the most up to date firmware for the modem/router. If you do have a router you may wish to test your conenction by bypassing the router and connecting directly to the modem.