Not getting my free 30 days

[gleb2006]

Hey everyone! I have recently bought the Station Access Collection (Includes Original EQ2). I did this games Trial a couple months back. When i try activating the account via credit card it does not give me the -14.99, Thus it wants me to pay for my first 30 days instead of me getting them free. None of the Expansions are activated, but all of the Adventure packs are. I have to pay for the first month also with EQ1 (Did the trial there as well), But i do get the free month with Planetside, Matrix, and SWG (Did the trial for SWG and Planetside)Cheers

[Elorah]

The 30 days is for new accounts only.  If you registered it to an old account that you had, that might be why.  If it is a brand new account, then I would suggest contacting Account Support directly...<a href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=12993&p_created=1100165410&p_sid=CWpUVCbj&p_accessibility=0&p_redirect=1&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX 3Jvd19jbnQ9MTE1OSwxMTU5JnBfcHJvZHM9JnBfY2F0cz0mcF9 wdj0mcF9jdj0mcF9zZWFyY2hfdHlwZT1zZWFyY2hfbmwmcF9wY WdlPTEmcF9zZWFyY2hfdGV4dD1jb250YWN0IHN1cHBvcnQ*&p_li=&p_topview=1" rel="nofollow" target="_blank">[EQ2] <b><b><b>Support</b></b></b> <b><b><b>contact</b></b></b> information for EverQuest II</a>Good lucj!

[TSR-TrevorG]

The 30 days is only good for a new account.  Having a trial previously negates the 30 days upon purchase though.  Feel free to call or talk to us in live chat and we will do what we can to add the time onto the account though.