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View Full Version : could not load an entity: [com.sony.soe.guilds.model.GameCharacter#107757104]


Juntaar
07-28-2008, 10:51 PM
Is it just me or did something crazy happen to EQ2players today.For starters, the character of the day is totally bugged. The char name shows an error: could not load an entity: [com.sony.soe.guilds.model.GameCharacter#107757104]Then, I log in, try to access my own characters, and can't - it says I have restricted access to them (which I have, but not to myself!).Even the one char that is public is showing this error. This is showing in both FF3 and IE7.Is anyone else having these issues?

Sar
07-28-2008, 10:52 PM
Yes, same issue here and it is frustrating me lol.

Kaalenarc
07-28-2008, 11:22 PM
<p><span style="color: #ffff00;">I called tech support right before they closed. They guy said he coudlnt look up his own character either. Said he was creating an internal "superticket" and that he would get someone on it - but that they didnt know until now. /shrug.</span></p>

Juntaar
07-29-2008, 12:06 AM
<cite>Kaalenarc@Antonia Bayle wrote:</cite><blockquote><p><span style="color: #ffff00;">I called tech support right before they closed. They guy said he coudlnt look up his own character either. Said he was creating an internal "superticket" and that he would get someone on it - but that they didnt know until now. /shrug.</span></p></blockquote>Good thing you gave them a call then <img src="/eq2/images/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" alt="SMILEY" width="15" height="15" />

Zerebro
07-29-2008, 06:35 AM
Thanks for calling. I live in the EU, there's no way I'm gonna call the US <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />This is what I'd call an urgent bug. If only they'd keep us informed and confirmed it and tell us they work on it.

Thunderthyze
07-29-2008, 07:03 AM
Truly 'tis most vexxing.

Aurumn
07-29-2008, 07:11 AM
same problem here. Some of the links seem to be borked too.

DerFunkBlaster
07-29-2008, 09:32 AM
Same problems.. looks like eq2players hit the fan today. Can't even log into guild chat cause i dont belong to a guild apparently!

Hellswrath
07-29-2008, 11:56 AM
I wonder if the system got borked because of the petition system maintenance.  lol.  Makes you really wonder how the database is set up and interacts with the various functions like EQ2Players and such.

Zerebro
07-30-2008, 12:21 PM
I can access it again. Thanks for letting us know SOE, PRUTSERS!

Zerebro
07-31-2008, 07:04 AM
How about idiocy, sharing the reply I got to this incident. Check the subject with the response. Then cry...Recently you requested personal assistance from the Sony Online Entertainment Support center. Below is a summary of your request and our response.<p>We will assume your issue has been resolved if we do not hear from you within 72 hours.</p><p> SubjectEQ2players not showing character info Discussion Thread Response (TSR Eric T) 07/30/2008 01:47 PMGreetings ,</p><p>You may want to delete the following files and folders:cache foldereq2_recent.inieq2_default.iniEverQuest2.exee q2.ini</p><p>As well as the character specific files, these will appear as such:Servername_CharacterName_EQ2_uisettings.iniSt ationname_characters.ini</p><p>To do this, please follow these directions:</p><p>1. First look for your EverQuest II directory. You can find the directory in the default directory:2. Click on MY COMPUTERC<img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" />RIVEPROGRAM FILESSONYEVERQUEST II3. Next look for any files explained above and delete them.4. Afterwards, please start EverQuest II to have these files re-downloaded by the patcher.</p><p>Regards,</p><p>Eric T.Technical Support RepresentativeSony Online Entertainment Customer ( soe) 07/29/2008 02:48 AMEven while logged in, I can't see any character details. Not even my own. Read on forums that many people have this since yesterday. Question Reference #080729-001138Product Level 1: EverQuest IIProduct Level 2: GeneralCategory Level 1: TechnicalCategory Level 2: Station Players FeaturesDate Created: 07/29/2008 02:48 AMLast Updated: 07/30/2008 01:47 PMStatus: Waiting FOR CustomerFirst Name: Last Name: </p>Recently you requested personal assistance from the Sony Online Entertainment Support center. Below is a summary of your request and our response.We will assume your issue has been resolved if we do not hear from you within 72 hours.

Zerebro
07-31-2008, 07:09 AM
And the worst part is, I can't comment on the ticket!! **deep sigh**<i>On the tab Service History is mentioned:Announcements • NOTICE: The Questions section of the Service History tab has been disabled for maintenance. In order to view your incident, please check the email address tied to your account for an email response with the information. If an issue has not been resolved to your satisfaction, please submit a new incident including the old incident ID number for reference. We apologize for any inconvenience this causes and hope to have the system working normally soon. • Top Known Customer Service Issues available per product at the top of the Knowledge Base.</i>*SWEAR*