Issue Tracking: Loading Entites hangup

[TSR-TrevorG]

We are looking into the issue of the "Loading Entities" hangup.  Please provide us with the following information. ----------------------System Info------------------------- - Operating System: - Processor: - Memory: - Page File: - Direct X Version: - Video Card: - Video Card Driver Version: - Network card:- NIC Drivers(version and date): - Sound Card: - Sound Card Driver Version: - Motherboard make/model: - Bios version: ----------------------Connection Info--------------------- - Connection Type: - Internet Provider: - Any ICS or routers: - Loading from zone to zone or start up:[edit]Updated information, NIC

[Myphon]

<p>I also PM'd this to you Trevor, figured I would post this here so everyone can take a look:</p><p>OS - Vista</p><p>Processor - Intel 6600</p><p>Memory - 2 Gig </p><p>Page File - 1265 MB used, 3067MB available</p><p>Direct X version - 10</p><p>Video card - GeForce 8800 GTS</p><p>Video Driver - 175.16</p><p>Sound Card - On MB - ADI AD1988B</p><p>Sound Driver - 6.00.5840.16387</p><p>Motherboard - Asus P5B Deluxe</p><p>Bios version - 8.00.12</p><p>Connection Type - LAN</p><p>Internet Provider - Kornet - Stationed in South Korea ATM</p><p>IP Address - [REMOVED]</p><p>Router - D-link DGL-4500 I am connected to router, not wireless</p><p>Usually crashes on creating entities, I have made it into the game, but never lasted more than a few minutes.  When I made it in it didn't matter if I zoned or not it would still crash.</p><p>[Edited to remove IP information --Grimwell]</p>

[Teircen]

<p>TSR-TrevorG wrote:</p><p>We are looking into the issue of the "Loading Entities" hangup.  Please provide us with the following information.</p><p>----------------------System Info-------------------------- Operating System: Windows XP SP 2- Processor: Athlon 64 3400+- Memory: 2G- Page File: 472M used, 3467M available- Direct X Version: 9.0c- Video Card: ATI Radeon HD 2600 XT, 512M RAM - Video Card Driver Version: 8.420.0.0- Sound Card: Creative SB Audigy 2- Sound Card Driver Version: 5.12.4.1196- Motherboard make/model: ASUS A8V 2.00- Bios version: AmiBios 8.00.09</p><p>----------------------Connection Info---------------------- Connection Type: Cable- Internet Provider: Comcast- IP Address: [removed]- Any ICS or routers: LAN connection to WRT54GS, problem persists when sitting on DMZ.</p><p>- Loading from zone to zone or start up: Loading from start up, may actually load into game briefly but dropped shortly after character loads in.</p><p>[Edited to remove info]</p>

[TSR-TrevorG]

I've had somebody resolve the issue by updating sound and NIC drivers.  You may wish to try this as well.

[yabong2]

PLEASE HELP!!!! [Incident: 080715-001089] ----------------------System Info------------------------- - Operating System: xpsp2 - Processor: x86 Family 15 Model 31 Stepping 0 AuthenticAMD ~2010 Mhz - Memory: Total Physical Memory 2,048.00 MB Available Physical Memory 1.37 GB Total Virtual Memory 2.00 GB Available Virtual Memory 1.95 GB - Page File: 3.85 GB - Direct X Version: DirectX 9.0c (4.09.0000.0904) - Video Card: NVIDIA GeForce 7800 GT - Video Card Driver Version: 6.14.0011.7516 (English) - Network card: NVIDIA nForce Networking Controller - NIC Drivers(version and date): (5.1.2600.2180 (xpsp_sp2_rtm.040803-215<img src="/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" alt="SMILEY" />, 67.50 KB (69,120 bytes), 8/29/2002 9:00 PM) - Sound Card: Realtek AC97 Audio - Sound Card Driver Version: 5.10.0000.6230 (English) - Motherboard make/model: MICRO-STAR INTERNATIONAL CO., LTD MS-7125 - Bios version: Phoenix Technologies, LTD 6.00 PG, 5/22/2006 ----------------------Connection Info--------------------- - Connection Type: Cable Modem - Internet Provider: Korean company - Any ICS or routers: I have tried both Linksys and D-Link - Loading from zone to zone or start up: Start up

[Myphon]

<p>Any update on this issue?  I went back to an older router that I know worked with EQ2 just before I quit to play vanguard...still crashing.  I really want to come back to EQ2, but this is making it impossible.</p><p>It is strange my stystem can take every other game I can throw at it except EQ2.</p>

[Myphon]

Next test...Uninstalled Vista from a AMD 4000+ processor and installed XP.  Turned off audio on m-board, used a different brand of NIC (NForce), only software on the system was XP, DX 9.0c, and drivers recommended by EQ2...Same problem!!!

[juggalo0385]

I take it there is still no fix for this.  I still havent had a responce from trevor after I sent what video card I got.  I am buying a new computer and I am going to have a router so I can clone the mac address if this all doesnt work I am done with SOE so you better have a fix ASAP

[Myphon]

<p>Jugga,</p><p> I can't see that working, I've bypassed my router and I still get the same problem.  It's like our ISP's are being blocked for some reason, I don't even get anything in the crash_log.</p>

[juggalo0385]

The thing is I have gotten to play when I used my friends wireless router and then when I cloned my Mac address using this software and then after playing for like 20mins I get a directx rendering error saying out of memory and then I cant get back into the game

[Ls1Pwr]

<p>SOEBuild=5016LSOEVersionString=2008/7/31 15:35:36</p><p>EVERQUEST2 CRASH LOG</p><p>================================================== ================================================Un handled exception EXCEPTION_ACCESS_VIOLATION at 0x00A61534Application was trying to read from 0x6369747A Region Begins At:  0x63697000 Region Ends At:    0x67D00000 Region Size Is:    0x04669000 bytes Memory Protection: PAGE_NOACCESS (00000001) Memory State:      MEM_FREE Memory Type:       FreeGame Data:</p><p> SOEBuild: SOEBuild=5016L SOEVersionString: SOEVersionString=2008/7/31 15:35:36 Time at crash: Mon Aug 04 17:32:18 2008 Login Server: none Performance: 3 Game Uptime: 41 seconds Game Was Shutting Down: true Position last frame: -283.43, -56.07, -79.11 Zone name: Camping Time in Zone: 2 seconds Previous Zone name: fprt_east</p><p>Thread Data:</p><p> Primary Thread Id: 420 Current Thread Id: 2732 Current Thread Priority: 0</p><p>Memory:</p><p> Load:           51% Total physical: 2146000896 Free  physical: 1048596480 Total pagefile: 4294967295 Free  pagefile: 3325030400 Total virtual:  2147352576 Free  virtual:  1702604800</p><p>Memory Manager:</p><p> Allocations:                  35545 Bytes Allocated:              -1609879356 Max Allocations:              100957 Max Bytes Allocated:          218095552 System Memory Allocated (MB): 208 Limit:                        1534 Number of Allocate Calls:     138004 Number of Free Calls:         102459</p><p>Registers:</p><p>        EAX 0x68CD293C        EBX 0x00000AAC        ECX 0x00D722B4        EDX 0x0D6424B8        ESI 0x0D613C30        EDI 0x63697472         GS 0x00000000         FS 0x0000003B         ES 0x00000023         DS 0x00000023        EBP 0x0B12FDEC        ESP 0x0B12FD94        EIP 0x00A61534      FLAGS 0x00010293         CS 0x0000001B         SS 0x00000023</p><p>FPU Registers:</p><p>         CW 0xFFFF027F         SW 0xFFFF0120         TW 0xFFFFFFFF</p><p>FPU Rounding Mode: Nearest</p><p>Call Stack:</p><p> 0x00A61534: MemoryManager::free+49 0x00980150 in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0098B1C0 in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0098B79B in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0098BC7E in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x00A08C1F in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x75C94911: BaseThreadInitThunk+12 0x76F0E4B6: RtlInitializeExceptionChain+63 0x76F0E489: RtlInitializeExceptionChain+36End of Call Stack</p><p>Stack Scan:</p><p> 0x0B12FD94: 0x0D6424BC, in ???????? 0x0B12FD98: 0x0D613C40, in ???????? 0x0B12FD9C: 0x00A60D6B, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0B12FDA0: 0x0D613C40, in ???????? 0x0B12FDA4: 0x00000000 0x0B12FDA8: 0x00405A16, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0B12FDAC: 0x0D613C40, in ???????? 0x0B12FDB0: 0x16F863D0, in ???????? 0x0B12FDB4: 0x0041AE09, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0B12FDB8: 0x00000001 0x0B12FDBC: 0x0D694D68, in ???????? 0x0B12FDC0: 0x0D6424B8, in ???????? 0x0B12FDC4: 0x00970D70, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0B12FDC8: 0x0D694D6C, in ???????? 0x0B12FDCC: 0xBB33674D, in ???????? 0x0B12FDD0: 0x0097A1CF, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0B12FDD4: 0x0D694D68, in ???????? 0x0B12FDD8: 0xEA6B52DC, in ???????? 0x0B12FDDC: 0x0D613C40, in ???????? 0x0B12FDE0: 0x0B12FE08, in ???????? 0x0B12FDE4: 0x00D28E71, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0B12FDE8: 0x00000000 0x0B12FDEC: 0x0B12FE14, in ???????? 0x0B12FDF0: 0x00980150, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0B12FDF4: 0x0D6424B8, in ???????? 0x0B12FDF8: 0x0D694D68, in ???????? 0x0B12FDFC: 0x0D6B2930, in ???????? 0x0B12FE00: 0x0D6424A0, in ???????? 0x0B12FE04: 0x0D6424A0, in ???????? 0x0B12FE08: 0x0B12FF68, in ???????? 0x0B12FE0C: 0x00D29297, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0B12FE10: 0x00000000 0x0B12FE14: 0x0B12FE3C, in ???????? 0x0B12FE18: 0x0098B1C0, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0B12FE1C: 0x0D6424A0, in ???????? 0x0B12FE20: 0x0D6B2930, in ???????? 0x0B12FE24: 0xBB33674D, in ???????? 0x0B12FE28: 0x0BF6D750, in ???????? 0x0B12FE2C: 0x0D6424A0, in ???????? 0x0B12FE30: 0x0D6B2930, in ???????? 0x0B12FE34: 0x0D6424A0, in ???????? 0x0B12FE38: 0x00000000 0x0B12FE3C: 0x0B12FE60, in ???????? 0x0B12FE40: 0x0098B79B, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0B12FE44: 0x0D6424A0, in ???????? 0x0B12FE48: 0x0B12FE24, in ???????? 0x0B12FE4C: 0x00000000 0x0B12FE50: 0x0000001D 0x0B12FE54: 0x0D6424A0, in ???????? 0x0B12FE58: 0x00E023AC, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0B12FE5C: 0x0DACFF10, in ???????? 0x0B12FE60: 0x0B12FF74, in ???????? 0x0B12FE64: 0x0098BC7E, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0B12FE68: 0x0D6424A0, in ???????? 0x0B12FE6C: 0x0D6B2930, in ???????? 0x0B12FE70: 0x00000000 0x0B12FE74: 0x00000000 0x0B12FE78: 0x00000001 0x0B12FE7C: 0x00FF6F68, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0B12FE80: 0x00FF6F68, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0B12FE84: 0x00FF6F69, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0B12FE88: 0x0D94BF49, in ???????? 0x0B12FE8C: 0x00000000 0x0B12FE90: 0x0092BF19, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0B12FE94: 0x143FAA3E, in ???????? 0x0B12FE98: 0x00000000 0x0B12FE9C: 0x03DBAA0E, in ???????? 0x0B12FEA0: 0x00000000 0x0B12FEA4: 0x00000000 0x0B12FEA8: 0x0093B752, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0B12FEAC: 0x0093B763, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0B12FEB0: 0x00000000 0x0B12FEB4: 0x00000040 0x0B12FEB8: 0x24D901CC 0x0B12FEBC: 0x00000000 0x0B12FEC0: 0x0C033EE0, in ???????? 0x0B12FEC4: 0x0C033F1D, in ???????? 0x0B12FEC8: 0x0C033F7C, in ???????? 0x0B12FECC: 0x00000000 0x0B12FED0: 0x00000000 0x0B12FED4: 0x00000000 0x0B12FED8: 0x0BF6FA00, in ???????? 0x0B12FEDC: 0x0BF6FA0D, in ???????? 0x0B12FEE0: 0x0BF6FA1C, in ???????? 0x0B12FEE4: 0x00DE4428, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0B12FEE8: 0x00000000 0x0B12FEEC: 0x0BF6F900, in ???????? 0x0B12FEF0: 0x0BF6F900, in ???????? 0x0B12FEF4: 0x0BF6F91C, in ???????? 0x0B12FEF8: 0x00000000 0x0B12FEFC: 0x0092BF19, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0B12FF00: 0x03DBAA0E, in ???????? 0x0B12FF04: 0x00000001 0x0B12FF08: 0x00DE54D0, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0B12FF0C: 0x0B12FF11, in ???????? 0x0B12FF10: 0x00000000 0x0B12FF14: 0x64003000 0x0B12FF18: 0xDBAA0E10 0x0B12FF1C: 0xDBAA0E03 0x0B12FF20: 0x1D38BF03 0x0B12FF24: 0x00000003 0x0B12FF28: 0x00000000 0x0B12FF2C: 0x00000000 0x0B12FF30: 0x00000000 0x0B12FF34: 0x0000E092 0x0B12FF38: 0x031D369B, in ???????? 0x0B12FF3C: 0x10640030, in ???????? 0x0B12FF40: 0x00E023AC, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0B12FF44: 0x00001282 0x0B12FF48: 0x031D38BF, in ???????? 0x0B12FF4C: 0x00000224 0x0B12FF50: 0x0000E092 0x0B12FF54: 0x00000000 0x0B12FF58: 0xFFF9D4AB 0x0B12FF5C: 0x04000000, in ???????? 0x0B12FF60: 0x0DACFF10, in ???????? 0x0B12FF64: 0x0000E092 0x0B12FF68: 0x0B12FFC4, in ???????? 0x0B12FF6C: 0x00D29E8C, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0B12FF70: 0x00000004 0x0B12FF74: 0x0B12FF88, in ???????? 0x0B12FF78: 0x00A08C1F, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0B12FF7C: 0x00000001 0x0B12FF80: 0x00000000 0x0B12FF84: 0x00000001 0x0B12FF88: 0x0B12FF94, in ???????? 0x0B12FF8C: 0x75C94911, in C:Windowssystem32kernel32.dll 0x0B12FF90: 0x00000001 0x0B12FF94: 0x0B12FFD4, in ???????? 0x0B12FF98: 0x76F0E4B6, in C:Windowssystem32ntdll.dll 0x0B12FF9C: 0x00000001 0x0B12FFA0: 0x7DAFE716 0x0B12FFA4: 0x00000000 0x0B12FFA8: 0x00000000 0x0B12FFAC: 0x00000001 0x0B12FFB0: 0xC0000005 0x0B12FFB4: 0x75CEF389, in C:Windowssystem32kernel32.dll 0x0B12FFB8: 0x75CEF389, in C:Windowssystem32kernel32.dll 0x0B12FFBC: 0x0B12FFA0, in ???????? 0x0B12FFC0: 0x0B12F9AC, in ???????? 0x0B12FFC4: 0xFFFFFFFF, in ???????? 0x0B12FFC8: 0x76ED9834, in C:Windowssystem32ntdll.dll 0x0B12FFCC: 0x004E273A, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0B12FFD0: 0x00000000 0x0B12FFD4: 0x0B12FFEC, in ???????? 0x0B12FFD8: 0x76F0E489, in C:Windowssystem32ntdll.dll 0x0B12FFDC: 0x00A08C08, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0B12FFE0: 0x00000001 0x0B12FFE4: 0x00000000 0x0B12FFE8: 0x00000000 0x0B12FFEC: 0x00000000 0x0B12FFF0: 0x00000000 0x0B12FFF4: 0x00A08C08, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0B12FFF8: 0x00000001 0x0B12FFFC: 0x00000000 0x0B130000: 0x439C12CA 0x0B130004: 0x0101BF58, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0B130008: 0xFFEEFFEE, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0B13000C: 0x00000000 0x0B130010: 0x0C160010, in ???????? 0x0B130014: 0x08D30010, in ???????? 0x0B130018: 0x02BF0000, in ???????? 0x0B13001C: 0x0B130000, in ???????? 0x0B130020: 0x00000400 0x0B130024: 0x0B130040, in ???????? 0x0B130028: 0x0B530000 0x0B13002C: 0x0000000B 0x0B130030: 0x00000001 0x0B130034: 0x00000000 0x0B130038: 0x0B524FF0, in ???????? 0x0B13003C: 0x0B524FF0, in ???????? 0x0B130040: 0x4C9CB86F 0x0B130044: 0x0801BF50, in ???????? 0x0B130048: 0x00000000 0x0B13004C: 0x00000000 0x0B130050: 0x00000000 0x0B130054: 0x00000000 0x0B130058: 0x00000000 0x0B13005C: 0x00000018 0x0B130060: 0xFF7CF2B6 0x0B130064: 0xFF98F8A0 0x0B130068: 0xFF96FC7C 0x0B13006C: 0xFF71FB98 0x0B130070: 0xFF97F6A5 0x0B130074: 0xFF8EFD74 0x0B130078: 0xFF8AF859 0x0B13007C: 0xFF7CF44E 0x0B130080: 0xFF7BFC67 0x0B130084: 0xFF6DF85B 0x0B130088: 0xFF7DF856 0x0B13008C: 0xFF88FC69 0x0B130090: 0xFF7EFB62 0x0B130094: 0xFF8DFE78 0x0B130098: 0xFF91FD73 0x0B13009C: 0xFF7CFC67 0x0B1300A0: 0xFF77F651 0x0B1300A4: 0xFF6DF047 0x0B1300A8: 0xFF70F95E 0x0B1300AC: 0xFF6AF962 0x0B1300B0: 0xFF73FD73 0x0B1300B4: 0xFF90FD8E 0x0B1300B8: 0xFF74F9A1 0x0B1300BC: 0xFF76FD93 0x0B1300C0: 0xFF7DFE8F 0x0B1300C4: 0xFF90F3B1 0x0B1300C8: 0xFF94E7C6 0x0B1300CC: 0xFF89E6CA 0x0B1300D0: 0xFF93F1B5 0x0B1300D4: 0xFF82F6AC 0x0B1300D8: 0xFF93FB96 0x0B1300DC: 0xFF8DFE82 0x0B1300E0: 0xFF89FE7D 0x0B1300E4: 0xFF7DFE81 0x0B1300E8: 0xFF7AFE82 0x0B1300EC: 0xFF81FD91 0x0B1300F0: 0xFF86FE89 0x0B1300F4: 0xFF83FE81 0x0B1300F8: 0xFF82FE81 0x0B1300FC: 0xFF7FFE7A 0x0B130100: 0xFF79FE71 0x0B130104: 0xFF63FA6F 0x0B130108: 0xFF62FA8C 0x0B13010C: 0xFF71F6AB 0x0B130110: 0xFF8AF2B6 0x0B130114: 0xFF76ECC1 0x0B130118: 0xFF7EE9C6 0x0B13011C: 0xFF8CF1B8 0x0B130120: 0xFF9BF996 0x0B130124: 0xFF90FD7C 0x0B130128: 0xFF79FC66 0x0B13012C: 0xFF7DF959 0x0B130130: 0xFF85F148 0x0B130134: 0xFF89FD6F 0x0B130138: 0xFF7DFE73 0x0B13013C: 0xFF7CFE82 0x0B130140: 0xFF78FE86 0x0B130144: 0xFF78FE79 0x0B130148: 0xFF7FFE84 0x0B13014C: 0xFF8BFD8E 0x0B130150: 0xFF84FE85 0x0B130154: 0xFF81FE88 0x0B130158: 0xFF7FFE80 0x0B13015C: 0xFF74FD71 0x0B130160: 0xFF6CFC70 0x0B130164: 0xFF7BFE75 0x0B130168: 0xFF70F95F 0x0B13016C: 0xFF73FB63 0x0B130170: 0xFF8BFE82 0x0B130174: 0xFF90FC92 0x0B130178: 0xFF89FE88 0x0B13017C: 0xFF67FC87 0x0B130180: 0xFF73FD8B 0x0B130184: 0xFF78FE8A 0x0B130188: 0xFF7CFE88 0x0B13018C: 0xFF99F0B5 0x0B130190: 0xFF9AE5C7End of Stack Scan</p><p>Copy of platformstats.txt</p><p>END OF LOG</p>

[Ls1Pwr]

<p>System Information------------------Time of this report: 8/5/2008, 23:35:15Machine name: PCOperating System: Windows Vista™ Ultimate (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080425-1930)Language: English (Regional Setting: English)System Manufacturer: To Be Filled By O.E.M.System Model: To Be Filled By O.E.M.BIOS: BIOS Date: 10/27/04 19:15:37 Ver: 08.00.09Processor: AMD Athlon(tm) 64 Processor 3500+, ~2.2GHzMemory: 2046MB RAMPage File: 905MB used, 3428MB availableWindows Dir: C:WindowsDirectX Version: DirectX 10DX Setup Parameters: Not foundDxDiag Version: 6.00.6001.18000 32bit Unicode</p><p>---------------Display Devices---------------        Card name: RADEON X850 Series         Manufacturer: ATI Technologies Inc.        Chip type: ATI Radeon Graphics Processor AGP (0x4B4C)         DAC type: Internal DAC(400MHz)       Device Key: EnumPCIVEN_1002&DEV_4B4C&SUBSYS_03121002&REV_00   Display Memory: 509 MB Dedicated Memory: 254 MB    Shared Memory: 254 MB     Current Mode: 1280 x 1024 (32 bit) (60Hz)          Monitor: Generic PnP Monitor      Driver Name: atiumdag.dll,atiumdva.dat,atitmmxx.dll   Driver Version: 7.14.0010.0597 (English)      DDI Version: 9ExDriver Attributes: Final Retail Driver Date/Size: 7/3/2008 22:21:30, 3691008 bytes      WHQL Logo'd: Yes  WHQL Date Stamp: Device Identifier: {D7B71EE2-080C-11CF-E771-1823A1C2CA35}        Vendor ID: 0x1002        Device ID: 0x4B4C        SubSys ID: 0x03121002      Revision ID: 0x0000      Revision ID: 0x0000      Video Accel: ModeMPEG2_A ModeMPEG2_C  Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY      DDraw Status: Enabled       D3D Status: Enabled       AGP Status: Enabled</p><p>-------------Sound Devices-------------            Description: Speakers (Realtek AC'97 Audio for VIA (R) Audio Controller) Default Sound Playback: Yes Default Voice Playback: Yes            Hardware ID: PCIVEN_1106&DEV_3059&SUBSYS_812A1043&REV_60        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: RTKVAC.SYS         Driver Version: 6.00.0001.6285 (English)      Driver Attributes: Final Retail            WHQL Logo'd: Yes          Date and Size: 3/25/2008 21:15:30, 4137312 bytes            Other Files:         Driver Provider: Realtek Semiconductor Corp.         HW Accel Level: Basic              Cap Flags: 0xF1F    Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No</p><p>            Description: Realtek Digital Output (Realtek AC'97 Audio for VIA (R) Audio Controller) Default Sound Playback: No Default Voice Playback: No            Hardware ID: PCIVEN_1106&DEV_3059&SUBSYS_812A1043&REV_60        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: RTKVAC.SYS         Driver Version: 6.00.0001.6285 (English)      Driver Attributes: Final Retail            WHQL Logo'd: Yes          Date and Size: 3/25/2008 21:15:30, 4137312 bytes            Other Files:         Driver Provider: Realtek Semiconductor Corp.         HW Accel Level: Basic              Cap Flags: 0xF1F    Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No</p>

[Bebop]

<p><span >----------------------System Info------------------------- - Operating System: XP Pro - Processor: AMD Athlon 64X2 3800+ - Memory: 2gb - Page File: 257mb/3944mb - Direct X Version: 9.0c - Video Card: Nvidia Geforce 7600 GT (factory OCed) - Video Card Driver Version: 6.14.11.7824- Network card:SMC EZ Card PCI Adaptor- NIC Drivers(version and date): nForce4 x16 6.82 - Sound Card: Creative SoundBlaster X-fi - Sound Card Driver Version: 6.0.1.1361 - Motherboard make/model: Asus A8N-SLI - Bios version: ----------------------Connection Info--------------------- - Connection Type: DSL - Internet Provider: Eastlink (Canadian Company) - Any ICS or routers: Router, wired. Tried a direct link to PC to no avail. - Loading from zone to zone or start up: Both</span></p>

[asmiro]

<p><span style="color: #0000ff;">----------------------------System Info-------------------------- Operating System: windows xp home- Processor: E7300- Memory: 4GB DDR2- Page File: windows controled- Direct X Version: 9.0c- Video Card: geforce 6600GT 256MB- Video Card Driver Version: latest from nvidia (ran driver cleaners before installing it)- Network card:onboard- NIC Drivers(version and date):lastest from realtek itself- Sound Card: onboard realtek ac'97- Sound Card Driver Version: again, latest from realtek itself- Motherboard make/model:gigabyte GA-EP35-DS3L- Bios version: F5----------------------Connection Info---------------------- Connection Type: DSL</span><span><span style="color: #0000ff;">- Internet Provider:Frontier Internet- Any ICS or routers:none- Loading from zone to zone or start up</span></span></p><p><span style="color: #0000ff;"> </span></p>

[Bebop]

<p>I haven't been able to play for more than 30 seconds since TSO was released, and it seems lots of other people are having the same problem (as well as a myriad of others), and yet i haven't seen anything asides from make sure your drivers are up to date, turn off multi core support, set your sound to miles 2d etc etc. I understand it takes time to iron out expansions, get all the bugs out...but when it makes the game completely unplayable for weeks at a time for a substantial group of people, shouldn't we be enlightened a little bit as to what the problem is? Any ETA?  Anything at all would be better than nothing.</p><p>I really enjoyed the game the last couple months, and would love to keep playing it. I don't mind downtime, or glitches, or a even a crash every now and then; but not paying for a Station Launcher that launches a character select screen that promptly crashes when i pick my character, and nothing more.</p><p>So is there an end in sight, or did I just waste my money on EQ2?</p>

[Worzelg]

<p><span> ----------------------System Info------------------------- - Operating System: Vista 64 Ultimate(6.0, build 6001) - Processor: AMD Athlon 64 5000+ - Memory: 4094mb - Page File: 1838/6588 - Direct X Version: Dx10 - Video Card: Asus Eah3850 256mb - Video Card Driver Version: Catalyst 7.14(Tried newest version with same results)- Network card: Atheros L1 Gigabit Ethernet- NIC Drivers(version and date): 2.4.7.4(30/08/2007) - Sound Card: Realtek High Definition Audio - Sound Card Driver Version: 6.0.1.5464(10/08/07) - Motherboard make/model: Asus M3a - Bios version: 8.00.14(22/10/07) ----------------------Connection Info--------------------- - Connection Type: DSL, Wired via LAN - Internet Provider: IInet Technologies(Perth Australia) - Any ICS or routers: Belkin F5D5630au4 - Loading from zone to zone or start up: Start up, Gets to "Creating Entities" and sits for 30 or so seconds, followed by the character login screen and "Lost Connection to Server".</span></p><p> </p><p>Now the tricky/annoying part is, it's definately not a router(NAT/hardware firewall) problem, a windows setting problem or an account problem as I have 2 pc's in the same room, running off the same router(no pc specific settings in router) with the same Install of Windows, Installed and Set up by the same person, namely me and both mine and my partners account work on the other PC but not this one <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /> I'm intrigued by your suggestion of changing sound card drivers as I cannot remember which game, but I've come across sound card drivers causing issues before.</p>