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View Full Version : Changing E-Mail adress impossible if old adress is no longer valid


Soldancer
07-03-2008, 03:04 PM
<p>Hi SOE-Team,</p><p>there is a problem with Your Account-Managment in case an old E-Mail adress no longer exists, please fix it.</p><p>This is what happened:</p><p>My internet-provider deleted my old e-mail adress because the company changed their name.</p><p>I tried to change the e-mail adress in Your account manager but it say that the confirmation mail will be send to my old e-mail adress. So it's impossible for me to change the e-mail adress because the confirmation mail can't reach me because the old mail adress no longer exists.</p>

TSR-TrevorG
07-03-2008, 03:14 PM
In that case, please give us a call or talk to one of our CSRs in chatYou can reach us in chat by typing in "chat" the Knowledge Base search located in the top right of your screen.  Click GO and then click the Chat Support TAB.