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View Full Version : [Resolved]Crash when trying to take screenshot


MegaMouse
06-29-2008, 12:17 PM
I'm trying to take a screenshot in game but crash to the desktop each time I try:This is the error I get upon crashing:<img src="http://home.comcast.net/%7Erberry883/pics/EQ2error.jpg" alt="http://home.comcast.net/~rberry883/...cs/EQ2error.jpg" border="0" />My specs:Windows Vista (updated)Nvidia Geforce 7800GTX (updated drivers 6/18/08 -- latest available at nvidia.com)Intel e6400 duo core4GB RAMI don't have a problem anywhere else in the game just with taking screenshots.If you need more information just let me know.<img src="file:///F:/Pictures/jpegs/%E2%99%A6.jpg" border="0" alt="" /><img src="file:///F:/Pictures/jpegs/%E2%99%A6.jpg" border="0" alt="" />

TSR-TrevorG
06-30-2008, 04:13 PM
You seem to be having a Direct X failure. try the following steps.<span class="postbody"><span class="postbody">First you will need to download your video cards newest driver.<a rel="nofollow" href="http://www.nvidia.com/object/winvista_x86_175.16_whql.html" target="_blank">http://www.nvidia.com/object/winvis...75.16_whql.html</a>as well as the newest version of DirectX9.0c from Microsoft<a rel="nofollow" href="http://www.microsoft.com/downloads/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&DisplayLang=en" target="_blank">http://www.microsoft.com/downloads/...;DisplayLang=en</a>and a driver cleaning program<a rel="nofollow" href="http://downloads.guru3d.com/download.php?det=745" target="_blank">http://downloads.guru3d.com/download.php?det=745</a>Once you have both files downloaded, you will need to reboot your PC in SAFEMODE.  To Get to Safe mode you will need to restart your PC.  As soon as it turns back on, start holding down the F8 Key. You should be offered a option screen then instead of it booting into Windows right away. You will want to select SAFE MODE with NETWORKING. Windows will now load, but it will look different from what you are used to.  Install and use the Driver Cleaner program, this will totally remove any old drivers for your video card.After it is finished go ahead and install the DirectX.  After this is installed, you will need to reboot the PC, and load it into SAFEMODE again.  This time go ahead and install the Video card drivers. Once done, go ahead and reboot the PC normally and try again to start the game.If all goes well, the game will load perfectly, and you should have no errors.</span></span>

MegaMouse
07-03-2008, 08:22 PM
Was busy playing the last couple days so I'm sorry for not updating earlier. I did the above steps to a T and I am now able to take screenshots while playing with no problems. Thanks for the help.

TSR-TrevorG
07-03-2008, 10:35 PM
WOOT!Post some good ones for us!unless your a gnome.