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View Full Version : EQ2 Crashing since Jun 25

Xiaoluo
06-27-2008, 03:52 PM
<p>Here is my crash log, need some help </p><p>SOEBuild=4932LSOEVersionString=2008/6/18 15:44:49</p><p>EVERQUEST2 CRASH LOG</p><p>================================================== ================================================Un handled exception EXCEPTION_STACK_OVERFLOW at 0x008642AB</p><p>Game Data:</p><p> SOEBuild: SOEBuild=4932L SOEVersionString: SOEVersionString=2008/6/18 15:44:49 Time at crash: Wed Jun 25 22:34:10 2008 Login Server: none Performance: 5 Game Uptime: 6275 seconds Game Was Shutting Down: false Position last frame: 1080.87, -47.71, 223.75 Zone name: exp04_dun_chardok_epic01_throne Time in Zone: 6000 seconds Previous Zone name: GameScene::ZR_NETWORKED_ZONE_CHANGE</p><p>Thread Data:</p><p> Primary Thread Id: 3304 Current Thread Id: 3304 Current Thread Priority: 0</p><p>Memory:</p><p> Load:           62% Total physical: 2145824768 Free  physical: 804073472 Total pagefile: 4294967295 Free  pagefile: 4294967295 Total virtual:  2147352576 Free  virtual:  1090449408</p><p>Memory Manager:</p><p> Allocations:                  291744 Bytes Allocated:              651940896 Max Allocations:              296066 Max Bytes Allocated:          651940896 System Memory Allocated (MB): 632 Limit:                        1534 Number of Allocate Calls:     2859343 Number of Free Calls:         2567599</p><p>Registers:</p><p>        EAX 0x000337D4        EBX 0x0B2F6530        ECX 0x00000000        EDX 0x0003377C        ESI 0x00033374        EDI 0x0CC30220         GS 0x00000000         FS 0x0000003B         ES 0x00000023         DS 0x00000023        EBP 0x00033320        ESP 0x00032E98        EIP 0x008642AB      FLAGS 0x00010202         CS 0x0000001B         SS 0x00000023</p><p>FPU Registers:</p><p>         CW 0xFFFF027F         SW 0xFFFF0132         TW 0xFFFFFFFF</p><p>FPU Rounding Mode: Nearest</p><p>Call Stack:</p>
TSR-DanielH
06-27-2008, 04:39 PM
<p>Greetings,</p><p>We will probably need your dxdiag results or at least some general system specs so we can narrow down the possible causes.</p>
Xiaoluo
06-27-2008, 04:52 PM
<p>AMD Athlon(tm) 64 X2 Dual Core Processor 4200+</p><p>Windows XP Professional (5.1, Build 2600) Service Pack 2</p><p>2046MB RAM</p><p>DirectX 9.0c</p><p>NVIDIA GeForce 7900 GS</p><p>Realtek RTL8139 Family PCI Fast Ethernet NIC</p>
TSR-DanielH
06-27-2008, 05:07 PM
<p>Greetings,</p><p>It ceraintly seems like you meet the minimum specs and then some.  Lets have you disable background applications as a first step.</p><p>To disable background programs:</p><p>1. Select the START button.2. Select RUN, then type in "msconfig" (for Vista, type msconfig in the search bar at the bottom of the Start Menu)3. Press OK4. Select the STARTUP tab.5. In the list, uncheck all boxes EXCEPT for SCANREGISTRY and SYSTEM TRAY. If you use Windows XP, please note that SCANREGISTRY and SYSTEM TRAY will not be listed - just uncheck the entire list.6. Hit apply and then OK. Restart the computer and try the game again.</p><p>If you are still experiencing the same issue, please reply back.  </p>
Xiaoluo
06-27-2008, 05:27 PM
still got this issue. booted to desktop when login.
Xiaoluo
07-01-2008, 06:14 AM
<p>Tracing route to sdkeq2-01-01.everquest2.com [199.108.12.33]</p><p>over a maximum of 30 hops:</p><p>  1   227 ms   226 ms   226 ms  sdkeq2-01-01.everquest2.com [199.108.12.33] </p><p>Trace complete.</p><p>Tracing route to ableq2-01-01.everquest2.com [199.108.202.33]</p><p>over a maximum of 30 hops:</p><p>  1   297 ms   298 ms   298 ms  ableq2-01-01.everquest2.com [199.108.202.33] </p><p>Trace complete.</p><p>Tracing route to amseq2-01-01.everquest2.com [195.33.135.161]</p><p>over a maximum of 30 hops:</p><p>  1   379 ms   386 ms   387 ms  amseq2-01-01.everquest2.com [195.33.135.161] </p><p>Trace complete.</p>
TSR-DanielH
07-01-2008, 02:41 PM
Can we get some more information about the circumstances surrounding the crash?  Does it crash immediately after you start the game or is it triggered by certain actions within the game?  Does it give you any kind of error message when it crashed?
Xiaoluo
07-01-2008, 02:55 PM
I can get to character select, but when it begins to load into the game, it freezes at some point during loading entity resources for 15 seconds, then crashes to desktop with no error message.
TSR-TrevorG
07-01-2008, 03:00 PM
Feel free to join the conversation and gives us your input on this thread<a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=421742" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...topic_id=421742</a>